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myAT&T customer

service summary

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My Bundle Summary Self Help & Contact Us My Next Bill Estimate Important Policies and Information 2 4 5 7

Brian Locascio
Account Number: 102895535 4113 ONSLOW PL SE SMYRNA GA 30080-6338 Contact Number: 7703330410

myAT&T customer

service summary

U-verse TV
Monthly Charges: Plan Details: U-verse TV U450 Services/Products: Equipment Lease Charges: DVR/RECEIVERS/XBOX Subtotal Discounts: Total Charges $121.00 $5.00 $14.00 $140.00 -$31.99 $108.01

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U-verse High Speed Internet


Monthly Charges: Plan Details: U-verse High Speed Internet Max Plus High Speed Internet Equipment Fee Subtotal Discounts: Total Charges

$56.00 $2.00 $58.00 -$19.00 $39.00

U-verse Voice
Monthly Charges: Plan Details: U-verse Voice Unlimited Total Charges Total Monthly U-verse Charges $35.00 $35.00 $182.01

The following applies to customers who are installing their service & equipment on their own: to check your order status or change your Service Activation Date, please visit att.com/uverseorderstatus IMPORTANT: A telephone jack is required near your modem or wireless gateway to ensure your Internet services work properly. A jack must be installed prior to installation. An AT&T professional technician can install the jack; contact Customer Service to schedule an appointment. you will receive your Self Installation Kit one to two days prior to your Service Activation Date (a notice will be sent when your kit has shipped) service activation details are enclosed in the Self Installation Kit with your new equipment. Please follow the instructions in the self installation guide in the box with your new equipment. your Internet service will be active by 8 PM on your Service Activation Date if you are a current AT&T customer, you will experience an interruption in your Internet and phone service on your service date. Your phone service and your Internet connection will be restored after you install your new equipment your voice service will be active on your Service Activation Date; you may then install your equipment you can only connect to the Internet after your service has been activated for Wireless Receiver(s), you must supply the cable, HDMI, composite, or other, used to connect the Wireless Receiver to your TV wait until after installation before cancelling your old services have your Account Number and four-digit Passcode ready when you install your service. Your Passcode will be mailed to you separately go to att.com/installationcentral to learn important information regarding your installation and service.

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THIS IS NOT A BILL


12/19/2013

2013 AT&T Intellectual Property. All rights reserved. AT&T, AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.

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1t

go to att.com/uvfeaturesguide for everything you want to


know about AT&T U-verse TV, Internet, Voice and voicemail features

All promotional offers may not be reflected on your Bill Estimate. See your monthly bill for promotional pricing.

Total Monthly Charges Total One-Time Charges and Credits Total Discounts and Promotions

$233.00 *Charges are exclusive of standard taxes & fees $0.00 -$50.99

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I want to...
Manage my account online Visit www.att.com/MyAccounts to manage your accounts/profiles, view/pay your bills, shop, and even interact with other customers. Get free access and info about my wireless service directly from my mobile phone. Just dial:

Go paperless View and pay your AT&T bill securely online to save time and postage. Enroll today. www.att.com/gopaperless.

* * * *

MIN# Send 646# Send


talk usage

bill balance

BAL# Send 225# Send

* * * *

DATA# Send 3282# Send


data usage

auto bill pay

PAY Send 729 Send

* *

upgrade info

NEW# Send 639# Send

Visit att.com/StarServices for limits regarding DATA# Contact Customer Service and Support. Visit www.att.com/Support to gain access to many commonly asked questions, as well as help on all your AT&T products and services, available 24/7 or call 1.800.288.2020 or 611 from your AT&T mobile phone.

MIN# /

Know more about my bill charges Go to www.att.com/uversebill to learn about receiving a personalized video explanation of your exact bill.

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My Next Bill Estimate


Billing Cycle: 27th through 26th

First Bill(s) =
prorated charges + 1 month advanced service

U-verse Billing Start Date: U-verse Proration:

12/18/2013 9 days

The proration in your bill estimate may be based on a projected activation/installation date for some of your services. Changes to these dates will affect the actual amount billed. Above is an indication of the number of days of proration for each of your services. Billing for your services may all be reflected on your next bill but may also affect the subsequent bill depending on your activation/installation date in relation to your bill cycle date. Billing begins on the activation/installation date. Please see policies section for additional billing information. To learn more about your bill visit att.com/billing. This bill estimation is not a part of your contract. Bill Estimate

Prorated Charges - December 18 thru December 26 U-verse Screen Pack $1.50 Total Prorated Charges $1.50 Monthly Charges - December 27 thru January 26 U-verse TV U450 $121.00 U-verse TV U450 Promotion -$31.99 U-verse Screen Pack $5.00 Equipment Lease: RECEIVERS $14.00 Total Monthly Charges $108.01 Other Charges and Credits One-Time Charges and Credits Surcharges and Other Fees Government Fees and Taxes Total Additional Charges Total U-verse TV

High Speed Internet Equipment Fee Total Monthly Charges Other Charges and Credits One-Time Charges and Credits Surcharges and Other Fees Government Fees and Taxes Total Additional Charges Total High Speed Internet

$2.00 $39.00

$0.00 $0.00 $0.00 $39.00

$8.04 $9.40 $17.44 $126.95

Monthly Charges - December 27 thru January 26 U-verse Voice Unlimited $35.00 Total Monthly Charges $35.00 Other Charges and Credits One-Time Charges and Credits Surcharges and Other Fees Government Fees and Taxes Total Additional Charges Total U-verse Voice

Monthly Charges - December 27 thru January 26 U-verse High Speed Internet Max Plus $56.00 U-verse High Speed Internet Max Plus Promotion -$19.00

$5.06 $4.70 $9.76 $44.76

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Bill Estimate (continued) Total Bundle Charges $210.71

In addition to the monthly cost of the rate plan and any selected features, AT&T imposes the following other charges, on a per line basis: (1) federal and state universal service charges, (2) a Regulatory Cost Recovery Charge of up to $1.25 to help defray its cost incurred in complying with obligations and charges imposed by state and federal telecom regulations, (3) an Administrative Fee on consumer and Individual Responsibility User (IRU) lines, and (4) other government assessments, including without limitation a gross receipts surcharge and a Property Tax Allotment surcharge of $0.20 - $0.45 applied per Corporate Responsibility User's assigned number. These fees are not taxes or government-required charges. Above estimates based on highest tax/fee/surcharge rates assessed in your state; actual charges may vary. See att.com/AdditionalCharges. To prevent unauthorized charges, notify AT&T immediately if your phone is lost/stolen. Your rate plan brochure/contract controls if inconsistent w/this document.

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Important Policies and Information


U-verse
The rate plan(s) and other details about the U-verse TV, U-verse High Speed Internet and U-verse Voice services are set forth in this Customer Service Summary. Prices, programming, and offers subject to change. Pricing excludes taxes, fees and other charges, including city video cost-recovery fees, where applicable, and will include a Broadcast TV Surcharge of up to $1.99/mo. Separate purchase of adapter may be required for wireless networking. Acceptance of Terms of Service is required. Some promotional rewards may not be available if you cancel the service within 30 days of activation or before your redemption is processed. AT&T U-verse High Speed Internet speed claim(s) represent maximum downstream speed capabilities. Speeds may vary and are not guaranteed. Many factors can affect actual speeds including the use of other U-verse services. Installing new outlets or wiring for more than three receivers and/or additional PC(s) may result in installation charges ($55 per outlet + $20 if a wall drop is required). If you do not own your premises, prior to installation, you must obtain permission from the owner (or authorized representative) to allow AT&T to use the premises' inside wiring and to make required alterations to the property. A $5.00 fee will be applied if you downgrade a Premium Package within the first 30 days of ordering. AT&T U-verse Voice service only: Battery backup power is required for service, including 911 dialing, in the event of a power outage. Rarely, installation of AT&T U-verse may not be possible at your address. Some customers may not be able to view and/or record multiple channels of live HD programming. Billing begins on your Service Activation Date. For more information about AT&T Broadband Internet access services, please visit att.com/broadbandinfo. U-verse price includes 250 GB of data/mo. For more information go to att.com/internet-usage.

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