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Whatever your questions, we ve got the answers Q. WHAT ARE "NEW AND "LIKE NEW" FINISHES?

A "New" and "like new" are finishes that have maintained a brilliant, high-gloss a ppearance. Regular maintenance of these finishes will help to preserve that appearance. Q. WHAT IS A GLAZE? A A glaze is a polish that is safe for use on fresh paints. Glazes also have varyi ng degrees of aggressiveness. A glaze should be followed either by a wax or cured paint. Its primary use is to enhance surface gloss and luster on fresh paint. It needs to be re-applied freq uently to ensure a good glossy paint surface is maintained and it can be waxed r egularly. Motomax Paint Sealant is ideal for the application mentioned above. Q. WHAT CAUSES SWIRL MARKS ON CAR PAINT? A Swirl marks are created due to the following reasons: - Applying conventional wax/polish - Using terry towels or any other towels that have a rough texture - Wiping the paint surface dry when dusty / dirty - Use of dirty water to wash the car Q. WHY DO I NEED MOTOMAX CAR WASH SHAMPOO? A Motomax Car Wash Shampoo is specially formulated to remove dirt, grime and greas e commonly found on vehicle surfaces. It has minimal or no effect on the waxed o neutral). r painted surface (recommended ph value 7 Other shampoos, such as dish washing detergents, are formulated to remove toughe r grease stains like cooking oil. These stronger soaps can attack a wax finish, reducing the overall life of the wax. Q. CAN I USE TOWELS TO DRY MY CAR? A For the most part any towel can be used to dry your car, but not all towels can get it dry without leaving swirl marks. Clean chamois, 100% cotton terry cloth a nd microfiber cloth are the safest towels to use for car care, as they've been t ested to treat your finish without creating abrasions. When you use an old t-shirt, shop rag or cloth diaper, you're risking abrasions with towels that may have embedded dirt particles. They may be of a fabric blend that's not soft on your paint. The best way to dry your car and minimize the ri sk of scratches is to get a set of safe towels that you keep clean and separate from the rest of your rags. Q. ARE COMMON HOUSEHOLD CLEANERS OKAY TO DEGREASE MY WHEELS? A For most wheels, household cleaners are not recommended. They contain acids and other solutions that cause damage to the surface and streaks in plated finishes. The best cleaner for all wheels is soap and water or a wheel-specific degreaser . Q. WHY DOES WATER BEAD UP BETTER ON A WELL-WAXED CAR? A Water is a polar molecule, composed of two hydrogen atoms bonded to a single oxy gen atom. Water molecules like to stick to one another, like small magnets. This

is called cohesion. Water molecules also can be attracted to other substances such as metal or dirt, especially if they have some static charge on them. This is called adhesion. Lastly, some substances are not at all attracted to water and even repel it. The se include oils, fats and waxes, all of which are called non-polar substances. When water falls on an unwaxed car, the forces of adhesion are almost as strong as the forces of cohesion and the water spreads out. Furthermore, if the painted surface is not perfectly smooth, water can be channelled for some distance alon g tiny ridges and valleys. This is particularly true if there is dirt on the car . The dirt itself may be charged and attract water even more. These tiny flaws m ay not be readily visible without a magnifying glass but you can sense a rough s urface when you run your hand over it. On such a rough surface, drops of water a ppear flat and wide and often uneven. Motomax Cream Polish, when applied properly to a clean car, fills in the larger scratches and layers the whole car. The chemical structure of the wax prevents w ater from penetrating to the surface of the car. Because the wax itself is hydro phobic (literally "fears water"), the forces of adhesion are much less than the forces of cohesion. So, water is more likely to stick to itself and bead up high er and rounder than on an unwaxed car. Q. WHAT IS OXIDATION? A Oxidation is the dulling and/or hazy appearance of a vehicle's paint caused by w eathering from outdoor exposure. Q. WHAT ARE POLISHES? A Polishes are specifically formulated blends of oils, solvents, water and mineral s that are designed to remove minor paint surface imperfections such as fine scr atches, light oxidation, water spots and swirl marks left from rubbing compounds . Q. WHAT ARE GLAZES? A A glaze is a polish that is safe for use on fresh paints. Glazes also have varyi ng degrees of aggressiveness. A glaze should be followed either by a wax or cured paint. Its primary use is to enhance surface gloss and luster on fresh paint. It needs to be re-applied freq uently to ensure a good glossy paint surface is maintained and it can be waxed r egularly. Motomax Paint Sealant is ideal for the application mentioned above. Q. WHAT IS SILICONE? A Silicone is a chemical polymer that has excellent water repellence and a very sl ippery feel. It is commonly used in automotive waxes to enhance the application. It is easy t o remove and increases gloss and durability. Q. WHAT ARE RUBBING COMPOUNDS? A Rubbing compounds are specifically formulated suspensions of oils, solvents, wat er, and minerals in the form of either a liquid or a paste. They are designed to remove paint surface imperfections such as scratches, oxida tion, stains and acid rain etching. Rubbing compounds can be applied either by h and or machine. Q. WHAT ARE WAXES? A Waxes are uniquely formulated blends of wax, polymers, glossifiers and other ing

redients that protect and produce a durable, ultra-high gloss finish. Waxes make it easier to clean (wash/dry) the painted surface. Some waxes also serve as polishes and are capable of removing minor paint imperf ections. Q. WHAT IS A SWIRL MARK? A A swirl mark is a curved, minor scratch left in the painted surface by a rubbing compound or a wool buffing pad. Q. HOW OFTEN SHOULD I WAX MY CAR? A There is no standard answer regarding how often you should wax. Many variables i nfluence the life of the wax: - Type of paint - Condition of paint - Local environment (normal conditions and extraordinary events) - Number of hours exposed to outside conditions - Quality and type of wax applied - Quality of solution used to wash car Q. WHY DO I NEED A MOTOMAX CAR WASH SHAMPOO? A Motomax Car Wash Shampoo is specially formulated to remove dirt, grime and greas e commonly found on vehicle surfaces. It has minimal or no effect on the waxed o r painted surface (recommended ph value 7 neutral). Other shampoos, such as dish washing detergents, are formulated to remove toughe r grease stains like cooking oil. These stronger soaps can attack a wax finish, reducing the overall life of the wax. Q. DO CAR WAXES PROVIDE REAL UV PROTECTION? A Some waxes do contain UV protection agents, but the amount of protection that a microscopically thin layer of wax can provide is limited. The primary goal of a wax is to protect the top layers of paint that contain UV protection agents. If you wash and wax your car regularly, your paint will be protected and you should suffer no major UV damage over the normal course of the life of the car. Don't be fooled by some companies that lead you to believe that it is the UV pro tection in a wax that protects your car's finish from fading and failure. This i s dishonest and simply not true. Q. CARNAUBA WAX FACTS A Carnauba wax is the hardest natural wax known to man and is recognized by automa kers and car owners as the finest auto finish wax. It is recommended by major au tomakers worldwide to shine and protect new paint finishes. Over 70% of car waxe s believe that carnauba wax gives the best results. Q. CAN I USE DISHWASHING SOAP TO WASH MY CAR? A In most cases dishwashing soap is the worst thing to wash your vehicle with. It is loaded with grease-cutting agents formulated to get your frying pan sparkling clean. It also removes any good oils and waxes from painted surfaces. After was hing your car with dishwashing soap, your paint is wide open to damage from a va riety of contaminants with no layer of wax to protect it. There are rare cases where spot washing with dishwashing soap is acceptable. The se include repairing small scratches and abrasions, removing thick sap stains an d repairing bird dropping spots. Always re-wax any area you've washed with dishw

ashing soap and use it only when specifically directed. Q. WILL ANY OLD TOWELS DO FOR DRYING MY CAR? A For the most part any towel can be used to dry your car, but not all towels can get it dry without leaving swirl marks. Clean chamois, 100% cotton terry cloth a nd microfiber cloth are the safest towels to use for car care, as they've been t ested to treat your finish without creating abrasions. When you use an old t-shirt, shop rag or cloth diaper, you're risking abrasions with towels that may have embedded dirt particles. They may be of a fabric blend that's not soft on your paint. The best way to dry your car and minimize the ri sk of scratches is to get a set of safe towels that you keep clean and separate from the rest of your rags. Q. WHAT IS THE BEST WAY TO GET RID OF WATER SPOTS? A Once water spots are on your paint, the best way to get rid of them is to rewash the area. If you haven t dried your car correctly, you could have water spots eve rywhere. Ever hear the tired phrase, "an ounce of prevention is worth a pound of cure?" don't ignore it this time. Prevention really is the best way to deal wit h water spots. First, carefully pick the place and time you wash your car. Keeping your car awa y from the heat and direct sunlight is critical to avoiding water spots. Next, b e sure to dry the car immediately after washing it. Don't let it air dry, and do n't try to drive it dry. If you happen to get water spots on chrome trim, try re-washing the area to remo ve the water spots. If the outlines are still visible, try using the corner of a rag soaked in white vinegar. This usually breaks up the water spot and leaves e ndless reflectivity on your trim. Wash the area after. You won't want that vineg ar smell hanging around. Q. ARE COMMON HOUSEHOLD CLEANERS OKAY FOR DEGREASING MY WHEELS? A For most wheels, household cleaners are not recommended. They contain acids and other solutions that cause damage to the surface and streaks in plated finishes. The best cleaner for all wheels is soap and water or a wheel-specific degreaser . Q. WHY DOES MY PAINT HAVE SWIRL MARKS? A There could be many reasons why your paint has swirl marks. Even new cars on the dealership lot have tiny abrasions in the surface, despite the care and attenti on a new vehicle receives. Swirl marks are just incredibly hard to avoid. The common causes of swirl marks include using abrasive towels to dry, washing w ith a scratch-causing mitt, using dirty materials in washing or drying or leavin g your perfectly safe towels and applicators where they can pick up harmful part icles. Once used, these abrasives are rubbed across your finish, etching tiny sw irls into the clear coat. Though swirl marks are nearly impossible to avoid, there are a few steps you can take to minimize their visibility. Use only safe towels, keep them clean and ne ver set them down on the bare ground. If you suspect that washing your car at ho me is causing the marks, change all of your mitts, brushes and towels and use sa fe ones. If a pro wash is causing the swirls, think about washing your car at ho me where you have control.

Q. WHY DOES WATER BEAD UP BETTER ON A WELL WAXED CAR? A Water is a polar molecule, composed of two hydrogen atoms bonded to a single oxy gen atom. Water molecules like to stick to one another, like small magnets. This is called cohesion. Water molecules also can be attracted to other substances such as metal or dirt, especially if they have some static charge on them. This is called adhesion. Lastly, some substances are not at all attracted to water and even repel it. The se include oils, fats and waxes, all of which are called non-polar substances. When water falls on an unwaxed car, the forces of adhesion are almost as strong as the forces of cohesion and the water spreads out. Furthermore, if the painted surface is not perfectly smooth, water can be channelled for some distance alon g tiny ridges and valleys. This is particularly true if there is dirt on the car . The dirt itself may be charged and attract water even more. These tiny flaws m ay not be readily visible without a magnifying glass but you can sense a rough s urface when you run your hand over it. On such a rough surface, drops of water a ppear flat and wide and often uneven. Motomax Cream Polish, when applied properly to a clean car, fills in the larger scratches and layers the whole car. The chemical structure of the wax prevents w ater from penetrating to the surface of the car. Because the wax itself is hydro phobic (literally "fears water"), the forces of adhesion are much less than the forces of cohesion. So, water is more likely to stick to itself and bead up high er and rounder than on an unwaxed car. Q. WHAT IS GLOSS? A Gloss is an optical term that describes the ability of a surface to reflect ligh t. A high-gloss painted surface is one that directly reflects light with minimum hazing or diffusion. Dirt, grime and other bonded contaminants on the surface o f a car's paint absorb and diffuse light, reduce gloss and make the finish look dull and lifeless. No paint will remain glossy if it is neglected and exposed to environmental cont amination for even a short period of time. The best test or measure of gloss, sh ine, depth of colour, reflectivity and overall beauty is the test you perform wh en you look at your car's finish with your own two eyes. Q. WHICH TYPE OF WAX IS BETTER, A PASTE WAX OR A LIQUID WAX? A The difference between paste and liquid wax is primarily one of convenience and personal preference. Q. HOW LONG DOES A COATING OF WAX LAST? A The life expectancy of a coat of wax depends on many things: - How well the surface was prepared to accept the wax - Local environment (normal conditions and extraordinary events) - Condition of paint - Number of hours exposed to outside conditions - Quality of the wax used and method of application - Quality of car wash used (dish soaps will remove wax)