KEN TURNER Somerset, NJ 08873 (201)315-4185 Kenturner1958@gmail.

com Retail Regional Director/Vice President for Fortune 500 companies Manager of sales team that exceeded sales goals and objectives through strategic planning and tactical execution Respected, motivational leader that has specialized experience in building and growing teams with exceptional skill in helping to guide career development Proven track record of course correcting underperforming organizations and increasing sales and profits Key Skills Strategic Planning Performance Management Profit Improvement Experience GameStop Inc. Grapevine, TX Regional Director NYC People Development Team Building Customer Engagement

2005 - 2014

Lead up to 11 District managers which covered 140 stores with annual sales of $300,000,000 covering all New York City boroughs and Long Island. On average visited 3-4 districts each week and 15-20 stores. During those visits evaluated how District managers identified sales opportunities. Gave them support and guidance as needed to build a plan to improve KPI. Administered weekly training workshops or calls for select underperforming districts which helped identify sales opportunities and actions to correct trends. Increased profit margin by analyzing profit performance and formulating strategy with team. Guided region that was challenged in both pre-owned sales and trade volume by formulating a plan of action for stores to follow and execute resulting in top finishes for holiday 2012 and fiscal 2013. This was accomplished by focusing on selling behaviors at the store level and teaching District Managers how to observe and coach desired outcomes. Partnered with construction and Real estate departments and opened of 40+ new locations and while adding 4 new districts. Hosted multiple national vendor supported events and launched numerous new product lines. Worked with buying team to increase allocation for select new releases that drove top line sales. Provided guidance for in-stores training programs as Emerging Business Leader which helped the market lead the chain in select category sales. A core member of the team that developed strategy that reduced business field reporting by 60%. This helped give the field leaders more time in stores to train and develop people.

Committee member for 2 years that documented Holiday in-store seasonal training manual for the company. Used for all chain stores for preliminary training prior to peak season that helped improve sales and service. Initiated and sponsored new District Manager training seminar for market that helped novice field managers better prepare for the store visit expectations. Ranked #2 in chain in Trade comparative gain 2013 Ranked #1 in the chain in sales performance for Holiday 2012 Ranked #3 in Pre-orders in chain 2011 Lady/Kids Foot Locker, New York, NY Central Region Vice President Vice President General Sales Manager Eastern Region Vice President

2003 - 2005 2002 - 2003 2000 - 2002

As Regional Vice President lead 10+ District managers, covered East coast and Midwest with annual sales exceeding $175,000,000. As Vice President General Sales Manager developed strategy for field sales programs for over 600 stores and was the gate keeper for all chain wide communication. Trained 10 store managers resulting in the promotions to District manager. Organized National corporate meetings for all field supervisors and store Manager Trainers which helped maximize sales and service. Initiated and tracked chain wide incentive programs and contests which drove sales during peak periods. Instrumental in developing first customer service survey program by partnering with vendors and setting up tracking procedures. This lead to a chain wide customer service program. Worked directly with the training department, built sales training programs and authored District manager visit guidelines. This resulted in more effective store visits and helped to increase sales. Lady/Kids Footlocker #1 comparative gain 2002 as Regional Vice President Foot Locker, New York, NY District Manager, multiple locations 1994 - 2000 Foot Locker Eastern Regional District Manager of the Year 1996 Education Kean University Bachelor of Arts, Union, NJ Professional Development DDI certificated trainer Franklin Covey certification