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Risk Review

Scope : Identify about all will happen in a new business , plan, strategy or goals and analyse for risk management , any issues etc. Goal : 1. Become popular brands 2. Successfull business 3. Become good team work Stakeholders : Stakeholder CEO - P.Kinski Internal/External Internal Role in process responsibilities as a director, decision maker, leader, manager and executor. The communicator role can involve the press and the rest of the outside world, as well as the organization's management and employees; the decisionmaking role involves highlevel decisions about policy and strategy. As a leader of the company, the CEO/MD advises the board of directors, motivates employees, and drives change within the organization. As a manager, the CEO/MD presides over the organization's day-today operations Manage a new store which is have task in thres stages : 1. Review 2. Analyse and Plan 3. Monitor
1. Give instructions and/or orders to subordinates. 2. Be held responsible for the work and actions of other employees.

Stake in process P.kinski

Assistant Manager

Internal

Lidia Oktarina

Supervisor

Internal

James Mansfield

Staff

Internal

Doing production, serve,

Waitress

prepare anything, promotion, Legal Firm External represent clients in civil or criminal cases, business transactions, and other matters in which legal advice and other assistance are sought rented or leased to an individual or business, who is called atenant (also a lessee or renter). When a juristic person is in this position, the term landlord is used. Other terms include lessor and owner. The termlandlady may be used for female owners, and lessor applies to both genders. mechanism for determining the policy of the state. A form of government, or form of state governance, refers to the set of political systems and institutions that make up the organisation of a specific government. recipient of a good, service, product, or idea, obtained from a seller, vendor, or supplier for a monetary or other valuable consideration.[1][2] Customers are generally categorized into two types:

Cashier Chef kitchenhand Goldsmith Partners

Landlord

External

Ron langford

Government

External

The Federal Government

Customer

External

People130345

Analysis : Political : The legal firm Goldsmith Partners are advising Macville On the Hurley Cafe acquisition and would be available to help you with legal or any compliance issues. The Federal Government was now introducing legislation that backs up the local by-law concerning efficient water usage, particularly by industries. The current by-law has fines of up to $50,000 for excessive water breaches.

Economic : Dual flush would cost about $7,500 to upgrade. The dishwasher was always set to full was and had a Water Efficiency Labelling and Standards Scheme ( WELS) rating of 3. The more water efficient 5-6 star dishwashers cost about $6,000 and above. The same staff member that completed the cahs register balancing also completed the bank deposit form and did the banking as well. The banking was not done everyday and often $4,000 was kept on the premises overnight in the cash register.

Social : The location of the store on the corner of the two main streets of the city makes easy access for local customers and highly visible for tourists The long drive from toowomba to Brisbane would make attending thw weekly managers meeting difficult considering many meetings did not finish until into the evening after refreshments.

Technological : Not all taking from the cash register by family staff members were recorded The computer with all the stores employee details, and financial records was not password protected and anyone could acces information.

Strength : The location of the store on the corner of the two main streets of the city makes easy access for local customers and highly visible for tourists Hurleys cafe was a family run store and some family members were employed on the staff. James was engaged by the family to supervise the operations of the store and mr. Hurley as manager would authorise wages but anyone can authorise delevries. One of the staff was a qualified chef who had developed and innovative and popular range of rice wraps that were tasty, gourmet and healthy.

Weakness : The long drive from toowomba to Brisbane would make attending the weekly managers meeting difficult considering many meetings did not finish until into the evening after resfreshment. The two hour delivery would make fresh pastry deliveries from the companys central bakery plant impractical. Not all takings from the cash register by family staff member were recorded The fit-out in parts looked old and unattractive, with some chairs unstable and broken. No established process for dealing with injures that happened at work

Opportunity : A new store in toowomba Getting the company branded supplies through as quickly as a CBD Brisbane store could

The cafe attracting a large 5 of retirees because of the easy access to busses and the stores central location

Threat : The legal firm Goldsmith Partners are advising Macville On the Hurley Cafe acquisition and would be available to help you with legal or any compliance issues. The Federal Government was now introducing legislation that backs up the local by-law concerning efficient water usage, particularly by industries. The current by-law has fines of up to $50,000 for excessive water breaches. james gave a brochure about an innovative frozen par-bake cooking system that was under the limit set by council for an exhaust system yet it cooked fresh bakery items in 30 minutes from frozen par-baked pastries. The wage and superannuation records seemed to be incomplete with many calculations being worked out by the number of hours worked multiplied by a set in the hand amount. James also provided a brochure about a company that could come and set up WIFI in the cafe so that customers could use their computer notebooks and connect to the internet while they were dining in the cafe.

Research : Lack of internals controls, Opportunities for opening more cafes in the surrounding shoping centre, Lacks of The Federal Government was now introducing legislation that backs up the local bylaw concerning efficient water usage, particularly by industries. The current by-law has fines of up to $50,000 for excessive water breaches. The current by-law that was due for implementation on the 1 of next month allowing cafes to expand their footpath dining and so put more tables and chairs outside their premises. Lack of written policy ,the employee detail form requested information about the employees entire past health issues. Lack of the professional business culture , Hurleys cafe was a family run store and some family members were employed on the staff. James was engaged by the family to supervise the operations of the store and mr. Hurley as manager would authorise wages but anyone can authorise delevries.

Describe :

Sales problem ---doing promotion by brochures ----making member card ------check every month ,,is it solved ??

Summarise :

Distribute brochure to increase the sales target with promotion in brochures Make the online system to make everything more easy like promotion, order, etc

Develop : Draft Communication , From : Assistant Manager Lidia To : Manager Dear sir, I have been appointing as assistant manager for a new store in toowomba , as an assistant manager i have responsibility to manage the risk involved with the operational aspect that take over from CEO to ensure a smooth transition to the Mac Ville system and to approach task in three stages will include like review, analyse and plan, and monitor all of risk in store. Any risk could impact on human resources management, financial operation, OHS, our supply chain and the local governance and overall compliance issues. We need that feedback and input the information from the stakeholder that can help to minimize the risk. Thank you for your cooperation, and we looking forward to hear from you.

Your sincerely, Lidia Assistant Manager Toowomba

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