Job Description: Product Analyst

Title: Group: Reports To:

Product Analyst Research and Design SVP, Analysis

I. Summary
The Product Analyst utilizes his or her business knowledge related to how financial institutions originate loans or service loans, especially those that are delinquent, to gather requirements for enhancements from the LOS or Collections Product Roadmap. This understanding of the loan origination process and/or loan servicing enables the Product Analyst to begin the process of translating business needs into system requirements. The Product Analyst works extensively with development team members to ensure the technical implementation of the enhancements fulfill the product vision defined by Product Management. Akcelerant employs its Product Analysts to become a specialist in either the LOS or Collections Product, and so generally the employee will predominantly focus on one of these two specialties.

II. Essential Duties & Responsibilities

Assist Product Management and design teams to guide agile team to appropriately scope and plan development projects by managing project definition and user requirement definition Manage feature definition and set appropriate guidelines for the user interface and functionality of the product. Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. Elicit requirements using interviews, document analysis, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis Distill information from differing stakeholder perspectives into a single, consistent message communicated to the Agile team. Identify and document business requirements and participate in design activities. Perform detailed product analysis and write functional design specifications. Create functional and wireframe prototypes, process flows, and screen mockups to illustrate requirements and scope. Tracks and documents changes to functional and business specifications. Serves as the conduit between the customer community and the development team through which requirements flow. Understand how to interpret customer business needs and translate them into application requirements. Manage customer expectations; maintain relationships with customers in order to uphold Akcelerants customer centric values. Participate in development activities in order to ensure proper communication of requirements and accuracy of development.

Job Description: Product Analyst

Continually improve understanding of business needs from all stakeholder perspectives, including customers, 3rd party connectors, and host systems. Maintain product specific content in the Akcelerant internet and intranet site. Successfully engage in multiple initiatives simultaneously Other duties may be assigned.

III. Supervisory Responsibilities

There are no supervisory responsibilities associated with this position.

IV. Competencies
To perform the job successfully, an individual should demonstrate the following:

Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Strategic Thinking - Develops strategies to achieve organizational goals; Understands organizations strengths and weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

V. Qualifications
Education A Bachelors Degree from a four-year university is required.

Page 2 of 3

Job Description: Product Analyst

Experience 2 or more years experience working in a role associated with the Software Development Life Cycle is desired. Experience working with software applications that serve the financial industry is highly required. 2 or more years experience in lending and/or loan origination is preferred. 2 or more years experience in collections and recovery is preferred.

Communication Skills Verbal / Nonverbal Convey easily and quickly any message; Speaks clearly and persuasively in positive or negative situations; listens attentively and seeks clarification; Responds well to questions; Maintain professional nonverbal communication analogous to situation. Written - Writes clearly and informatively with a high level of sophistication; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret complex written information. Presentation - Presents clearly and informatively, easily maintaining audience attention and responding to audience needs; Able to facilitate discussion, progress effectively, and manage audience as needed. Persuasion Easily incorporate message into communication; Seek ways to strengthen persuasive intent; Anticipate and prepare for obstacles; Consider and address key motivations of the audience. Computer Skills Must become and remain proficient in all programs necessary to perform the duties and responsibilities for this role.

Page 3 of 3