Punjab State Co-operative Bank Ltd

Chapter-2 (Manual-I)

Particulars of Organisation, Functions and Duties.

Punjab State Co-operative Bank Ltd

The Punjab State Cooperative Bank Limited Chandigarh

OBJECTIVES :

The objectives of the Bank are :- To promote and propagate the creation of a
Cooperative Common wealth through socio-economic transformation of the
community by peaceful and democrative means, maintaining the Cooperative
character, following cooperative principles of voluntary association based on equal
footing, democratic management, elimination of scope of individual profit, practice of
thrift and readiness to work for mutual and common cause.

MISSION :

Promotion and sustenance of economic interest and providing easy finance, cost
effectives and quality banking services to customers and PACS.

OBJECTS :

The objects for which the Bank is established are as under :-

1. To serve as a balancing center for cooperative societies (hereinafter called the

society/societies) in the State of Punjab registered under the Act for the time
being in force.
2. To promote the economic interest of the members of the Bank and Cooperative
Societies in the State in accordance with cooperative principles and to facilitate
the development and funding of any Cooperative Society registered under the said
Act.
3. To establish and support or aid in the establishment of and support to association,
institutions, funds, trusts and convenience designed to benefit the employees or
ex-employees of the Bank or the dependents or connections of such persons to
grant pensions and allowances and make payment toward insurance.
4. To provide long term loan for the maximum period of 15 years to the individuals,
Coop. House Building Societies, Federation of Coop. House Building Societies
and members of Group Housing Societies for purchase of house or construction
thereof by enrolling member/nominal members so as to read as 4.4. To carry on
Punjab State Co-operative Bank Ltd

banking and credit business not repugnant to the provisions of the Act and the
Rules framed thereunder for the time being in force and in particular to provide
credit facilities to the members. Providing Long Term Loan for the maximum
period of 15 years to individuals, Coop.House Building Societies and members of
Group Housing Societies for purchase of house or construction thereof by
enrolling members/nominal members.
5. To adopt such measures as are conducive to the spread of cooperative education
and training.
6. To promote and develop Cooperative Societies in the State.
7. To do all such other things as are incidental or conducive to the promotion or
advancement or objects of the Bank.
8. To solicit or procure insurance business as a Corporate Agent.
Brief History:

The Punjab State Cooperative Bank was established at Shimla in the year 1949 as

Apex Bank of three tier short term Cooperative Credit structure. It has 3 Divisional

Offices at Amritsar, Bhatinda and Jalandhar. It has 19 branches and 3 extension counters

operating in the city of Chandigarh. Besides this, there are 19 District Central

Cooperative Banks having 783 branches and 16 extension counters in the State of Punjab

affiliated with it. The bank was established to help to provide timely and adequate flow

of credit to the farmers for agriculture and allied activities through PACS.

Main activities/functions of the bank :-

To accept deposits of money from the public for the purpose of lending and
investment.

Services provided by the bank :-

I. Deposits :-
1. Saving Bank Account
2. Current Account
3. Fixed Deposits
4. Long Term Deposits
5. Recurring Deposit
6. Collection of drafts, cheques and various other instruments.
Punjab State Co-operative Bank Ltd

II. Loans :-
Loans to Public:
i) Consumer durable loans
ii) Personal Loan to salary class
iii) Housing Loan
Loans to Central Cooperative Banks: (Re-finance)
i) Short term agriculture loan
ii) Medium term agriculture loan.
iii) Short term non-agriculture loan (Consumption Loan)
iv) Non farm sector loan
v) Rural and Urban Housing Loan
vi) Two wheeler loan
vii) Revolving cash credit limit to farmers (RCC)
viii) Cash Credit Fertilizer
ix) Cash Credit Limit to Cooperative Sugar Mills
Loans to other cooperative Apex Institutions:
x) To Housefed Pb.
xi) To IFFCO
Organisational Structure :-
The bank operates in the city of Chandigarh having 19 branches and 3 extension
counters. It has 3 Divisional Offices in Punjab at Amritsar, Jalandhar & Bathinda. The
organizational structure is as under:-
Organizational Structure
PSCB
DIVISIONAL OFFICES
Amritsar Jalandhar Bathinda
District Central Cooperative Banks.
1. Amritsar 1. Jalandhar 1. Bathinda
2. Tarantaran 2. Hoshiarpur 2. Fazilka
3. Gurdaspur 3. Kapurthala 3. Faridkot
4. Ferozepur 4 Ludhiana 4. Mansa
5. Moga 5 NawanShahar 5. Muktsar
6 Patiala 6. Sangrur
7. Ropar
8. Fatehgarh Sahib
Punjab State Co-operative Bank Ltd

Administrative Setup
Board of Directors
Managing Director
Additional Managing Additional Managing
Director(Administration) Director(Banking)
Deputy Estt. Liaison ACFA Deputy General General General
Vigilance Officer Officer General Manager Manager Managers
Officer Manager (O&A) (Develop- (Division
(Systems) ment) Offices at
Jalandhar,
Bhatinda
Deputy Deputy &
General General Amritsar
Managers Managers

Assistant Assistant Assistant

General General General
Managers Managers Managers
Assistant Senior Senior Senior
General Managers Managers Managers
Manager

Expectation of the bank from the public for enhancing its effectiveness and
efficiency

The Bank expects that the general public should take maximum benefits of the
services offered by it. The bank expects from the public that they should keep their
surplus money in the shape of deposits with the Bank and take maximum benefits of
various loan schemes of the Bank. The bank also expects that public should repay the
Punjab State Co-operative Bank Ltd

loans taken by it timely so that the bank may be able to channelise the same. It will be in
the interest of the public also.

Arrangements and methods made for seeking public participation/contribution :-

The Bank has an elected Board of Directors which is the main governing body of
the bank. District and State level Technical Committees are established to fix the scales
of finance of various crops. Customer meets, Annual General Body meeting, Annual
Cooperative Week celebrations during the month of November every year.

Mechanism available for monitoring the services delivery and public grievances
resolution :-

The Bank is governed by an elected Board of Directors which regularly monitors

the services delivery system. The Bank is regulated and inspected by Reserve Bank of
India, NABARD and State Govt. There is a statutory audit system in the Bank by the
Auditors, under the control of Chief Auditor, Cooperative Societies, Punjab. To properly
handle the public grievances/complaints, a separate Vigilance Cell has been created at the
Head Office of the Bank.