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IBM
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IBM ..........................................................................................................................4
1.1 .............................................................................................................................4
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1.4 .............................................................................................................................6
1.5 IBM ....................................................................................................................7
1.6 .............................................................................................................................7
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1.8 IBM ......................................................................................................................18
IBM ................................................................................................................20
2.1 IBM ..............................................................................................................20
2.2 IBM ..................................................................26
2.3 IBM .................................................................................................27
2.4 IBM IPAT + ..............................................................................................28
2.5 IBM IPAT(Personal Aptitude Test)..........................................28
2.6 IBM ..............................................................29
2.7 IBM 2010IPAT ................................................................................30
2.8 IBM 2010 ............................................................................................31
2.9 IBM .................................................31
2.10 RP IBM ................................................................................................33
IBM ................................................................................................................34
3.1 IBM ..............................................................34
3.2 BJ IBM GBS 11 ~~ .................................................................................36
3.3 IBM ....................................................................36
3.4 IBM ..................................................................................................................37
3.5 IBM ................................................................................................................37
3.6 GBS ....................................................................................................39
3.7 IBM sales .....................................................................................................39
3.8 8 1 sales ..........................................................................................39
3.9 500 ...........................................................................................................41
3.10IBM CSTL ..........................................................41
3.11 S&D sales RP ..........................................42
3.12 sales ..............................................................................42
3.13 GBS ..........................................................................44
3.14 IBM GBS BS .................................................................45
3.15 ........................................................................................................46
3.16 6.16...............................................................47
3.17 GBS .......................................................................................................47
3.18 IBM GBS ...................................................................................................48
3.19 IBM GBS ......................................................................................................49
3.20 GBS ................................................................................................................50
IBM ........................................................................................................51
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4.1 IBM ............................................................................................51

4.2 IBM ....................................................................52
4.3 2011 ----GBS..............................................................................53
4.4 IBM offer.....................................55
4.5 2011 IBM blue pathway ..................................................................56
4.6 ...........................................................................................................59
4.7 MTS +offer ............................................................................59
4.8 IBM ......................................................................................................................60
4.9 -- IBM ...............................61
4.10 IBM ...................................................................65
4.11 IBM ........................................................................................................67
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IBM
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IBM Global Technology Services is the biggest Technology Services supplier in the world.
As the leader of global IT service industry, IBM Global Technology Services yearly revenue
account for more than 35% of IBMs total revenue, and it is the largest Business Unit within IBM.
IBM Global Technology Service is the Partner that builds the foundation for long term
growth with end to end services products, solid professional IT expertise, and anchored
clientele/experience. Its positioned as a leader/expert in transforming IT infrastructure to generate
business advantage for growth, the Collaborative Innovation Partner Enabling Growth. In detail,
firstly, it is the IT Partner/leader that revolutionize IT in China for past decade and transform IT
for growth, secondly, the strongest/largest IT professionals in the market, thirdly, the
innovative/insightful partner that solve IT and business issues
IBM Global Technology Service provide profession service in Service Product Lines of 3
Service Product Groups and outsourcing services.
Three Service Product Groups
Group1: Infrastructure Access Services ()
Group2: Infrastructure Management Services ()
Group3: Infrastructure Support Services ()
Ten Service Product Lines
1. IT Strategy & Architecture Services (IT )
2. Middleware Services ()
3. End User Services ()
4. Integrated Communications Services ()
5. Business Continuity & Resiliency Services ()
6. Internet Security Systems ()
7. Site & Facilities Services ( )
8. System Services ()
9. Maintenance & Technical Support ()
1.7.3 S&DSTGSWG
STG (Systems & Technology Group)
IBM STG
4
IBM IBM
IBM STG
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IBM STG
IDC Gartner IBM
IBM
Dell IBM
IBM Dell
IBM
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IBM Power IBM

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IBM STG
IBM
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IBM STG
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SWG (Software Group)

IBM Software Group offers the most powerful and comprehensive suite of middleware for
businesses of all sizes to compete and win in the marketplace. From the best collaboration
platform offered by our Lotus brand to the strongest enterprise systems management tools offered
by our Tivoli brand, no others can even come close.
Software Group is the world's largest provider of middleware and the second-largest software
business in the world. It contributes about 15 percent of IBM's total revenue and one-third of its
profits. It has 40,000 employees, including the world's largest direct software sales force of 10,000
people.
SWG works with 90,000 business partners worldwide, with more than 100 strategic ISV
alliances. It has 30 software research labs worldwide; 24 on-demand software centers; and 14,000
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employees dedicated to open software technologies, including Linux, Java and XML.
ibm.com
Ibm.com sells IBM products via on demand channel by integrating the telephone and Web for
people to learn, shop, buy and get self-service support. This offers fast and easy access to IBM's
products and business expertise and enables IBM to be Number 1 in client satisfaction.
Technical Sales Support (TSS)
In order to provide effective and efficient technical support to IBM China customers,
business partners and IBM internal employees, the Technical Sales Support ( hereafter referred to
TSS - its original name is TSC, Technical Support Center, and changed to TSS since
2003),organization was founded in July 1997. At the beginning, we only support one platform
IBM RS6000, with the growth of TSS, now, almost all IBM products were supported by TSS,
including eServer, storage, POS, PC, printer, middleware, etc.
Sales Operation
IBM Global Sales Operations is a global integrated enterprise that supports sales execution
Our team consists of more than 2,800 professionals, worldwide, supporting the brand,
geography, sector and customer set sales forces with specific brand and business unit expertise and
deep knowledge of sales processes and sales management to provide a high level of service and
focused attention on brand or business-specific needs. We also provide support for processes
aligned with sales, clients, and product development.
Marketing Communications
Marketings mission is to increase brand value and achieve business objectives by
anticipating and assessing marketplace opportunities in order to develop and implement leadership
strategies and measurable plans that drive differentiated, customer relevant offerings supported
by optimal routes-to-market, technical support, integrated marketing communications, processes
and tools.
Business Partner Operation (BPO)
BPO (business Partner Operation) team is one key sales BU of total IBM sales team, take
lead all of cooperation between IBM and Distributors/Resellers/SPs. The detail working content
include infrastructure, Recruitment, Enablement, Engagement and Incentive.
Deal Hub
Deal Hub has a team of experienced bid managers who work with opportunity owners, taking
a leading and influential role in the bid team to meet client deadlines with high-quality
deliverables.
Sectors (Communications, Industrial, Public, Financial Services, Distribution)
IBM sectors focus on developing relationship with clients and identifying their business
problems which may turn into IBM opportunities.
Communications Sector (Comm)
The communication Sector continues to drive emerging growth and market share across the
telecommunications, media & entertainment, energy and utilities etc.
Industrial Sector (Ind)
The Industrial Sector is focusing in the following key industries: Automobile, Electronics,
Chemicals & Petroleum, Aerospace & Defense.
Public Sector (Pub)
The Public Sector focuses on serving customers in government, postal, social services and
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social security, etc.

Financial Services Sector (FSS)
The Financial Services Sector is focused on three key industries: Banking, Financial markets
and Insurance.
Distribution Sector (Dis)
The Distribution Sector expects rapid market growth and improving market share across all
industries, which is focusing efforts on four key industries: Retail, Consumer Packaged Goods,
travel and transportation, etc.
General Business (GB)
GB focused on targeted small and medium revenue-generated companies.
BOC Integrated Account
Bank of China is one of the Big Four state owned banks in China. It is also among the top
five largest bank in the world by market capitalization. With an IPO June 2006, it current has a
free float at around 25%. Being the most international brand from China's financial services sector,
Bank of China has the longest history operating outside of China. It has branches on every
inhabited continent, including operations in over 27 countries.
IBM has a global integrated account structure to partner with Bank of China. It's a global
coverage model and first ever such partnership to a financial services institution in China. It is a
structure that takes into consideration the depth and breath of Bank of China's global reach and
interntional requirements. It is also an innovation to help leverage IBM global resources to better
serve our clients.
ICBC Integrated Account
Industrial and Commercial Bank of China (ICBC) is one of the Big Four state owned banks
in China. It is also the largest bank by market capitalization and one of the most profitable banks
all over the world.
IBM has a global integrated account structure to partner with Industrial and Commercial
Bank of China. It's a global coverage model that takes into consideration the depth and breath of
ICBC's globalization and international requirements. It is also an innovation to help leverage IBM
global resources to better serve our clients.
China Procurement Center (CPC)
China Procurement Center (CPC) located in Shanghai & Chengdu (works as SH's satellite
center) is one of the three global procurement centers in IBM. CPC supports GCG, Korea, Japan,
& other AP countries in service & general procurement, covering the functions of purchase order
execution, supplier management, business control, data mining & analysis, IT & tools supporting,
and etc.
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China Development Lab--CDL IBM
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IBM
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# zSeries
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# UNIX® pSeries®
# Intel® xSeries®
# BladeCenter®
# AMD IBM eServer 325 IBM eServer Cluster 1350
IBM TotalStorage
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* CSDL Linux 2002 Poughkeepsie CSM
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* BladeCenter StorageBlade MM CSDL MM Raleigh
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GUI
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counterclockwise
exchange
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proportion
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15 13
1. 5*5 5 W
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2
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2. 45 a,b,c,d
1.
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CAD E B
AD B C E
B E DAC
D CAE B
Start at the fourth letter of Column 5 and follow the letters around the outside of the pattern
in a clockwise direction. What is the second letter between the second E and the second B you
come to?
C
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5 4 2
E 2 B C
2:
AB 2 C3
11B3D
A1 B C4
5A5 2B
E5D2C
In the row that has more letters than numbers, in which the numbers are separated by only
one letter, and in which the numbers sum to less than the sum of the numbers in the second
column, which letter comes just before the second number, counting from right to left?
C
1 1 3 5
2 1
1
3 1 2 2
C
1+1+5=7 5
3:
EDCBA
CAD E B
AD B C E
B E DAC
D CAE B
If Row 4 were reversed, what letter would be above E in Row 5?
E
4 4 C A D E B 5 E
2 E
tips
row,column,diagonal,reverse
4 20 1/4
It consists of number series. In some institutes alphabetical series is given instead of number
series.
1. 30,28,25,20,34,28,?
a:21
2. 4,8,16,32,64,128,?
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a:256
3. 8,16,24,32,40,48,?
a:56
4. 13,11,14,12,15,13,?
a:16
5. 6,18,36,108,216,648,?
a:1296
6 4,4,8,8,16,16,?
a:32
7. 2,6,18,54,162,486,?
a:1458
8. 4,20,35,49,62,74,?
a:85
9. 10,18,15,23,20,28,?
a:25
10. 4,10,8,14,12,18,?
a:16
11.10,15,12,17,14,10,?
a:16
tips hr
12 15 1/4
1. 3 copier
42 35
42*3 - 35*2 56
2. 11 meters 6 meters 10 centimeters
11*6*0.16.6 cubic meters

3. 20 40
60
20% * 60% + 40% * (1 - 60%) = 28%
4.(reception room) 18 meters 12 meters
(hall)(stair way) 50 square meters
35%(wastage)1 10 (approximately)
(18 * 12 - 50) * 135% * 10 = 2,200

5. 2 X( X ), van
X liter 20 van liter 15 X liter 15 van liter
12 15000 60 van
(15000 * 60% / 12 + 15000 * 40% / 15) - (15000 * 60% / 15 + 15000 * 40% / 20) = 250
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6. 2 (administrative typist)A B 1 1/4 times 72
72* 5/9 = 40
7. calls 1/2 1/3 calls
120 calls
48
8.1/2 2/5 1/4
1 - 1/2 - 2/5 + 1/4 0.35

9. crate (proportionally)(shipment)crate
(dimension) 72,96,48 200
96 * (1 - 200 / 216) = 64 / 9 = 7.1

10. 1 1/3 times 1 85
48
11. printer 12,000 8:30 2
5 13:15
55,000
1.A clerk multiplied a number by ten when it should have been divided by
ten.The ans he got was 100.what should the ans have been?
a:1
2.If Rs20/- is available to pay for typing a research report & typist A produces 42 pages and
typist B produces 28 pages.How much should typist A receive?
a:Rs12/3.The average salary of 3 workers is 95 Rs. per week. If one earns
Rs.115 and second earns Rs.65 how much is the salary of the 3rd worker.
Ans.105.
4.A 16 stored building has 12000 sq.feet on each floor. Company A rents 7 floors and
company B rents 4 floors. What is the number of sq.feet of unrented floor space.
Ans.60000
5. During a given week A programer spends 1/4 of his time preparing flow
chart, 3/8 of his time coding and the rest of the time in debugging the
programs. If he works 48 hours during the week , how many hours did he
spend debugging the program.
Ans. 18.
6. A company installed 36 machines at the beginning of the year. In March
they installed 9 additional machines and then disconnected 18 in August.
How many were still installed at the end of the year.
Ans. 27
7. A man owns 2/3 of the market research beauro business and sells 3/4 of
his shares for Rs. 75000. What is the value of Business.
Ans.150000
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8. If 12 file cabinets require 18 feet of wall space, how many feet of wall space will 30
cabinets require?
Ans.45
9.A computer printer produced 176,400 lines in a given day. If the
printer was in operation for seven hours during the day, how many lines did it print per
minute?
Ans.420
10. From its total income, A sales company spent Rs.20,000 for advertising, half of the
remainder on commissions and had Rs.6000 left.
What was its total income?
Ans.32000
11. On Monday a banker processed a batch of cheques, on Tuesday she
processed three times as many, and on Wednesday she processed 4000
cheques. In the three days, she processed 16000 cheques. How many did
she process on Tuesday?
Ans.9000
12. The cost of four dozen proof machine ribbons and five dozen accouting
machine ribbons was Rs.160/-. If one dozen accounting machine ribbons
cost Rs.20/-, what is the cost of a dozen proof machine ribbons?
Ans.Rs.15
13. If a clerk can process 80 cheques in half an hour, how many cheques
can she process in a seven and one half hour day?
Ans.1200
14. In a library, there are two racks with 40 books per rack. On a given
day, 30 books were issued. What fraction remained in the racks?
Ans.5/8
15. The average length of three tapes is 6800 feet. None of the tapes is
less than 6400 feet. What is the greatest possible length of one of the
other tapes?
Ans.7600
16. A company rented a machine for Rs.700/- a month. Five years later
the treasurer calculated that if the company had purchased the machine
and paid Rs.100/- monthly maintenance charge, the company would have
saved Rs.2000/-. What was the purchase price of the machine?
Ans.Rs.34000
17. Two computers each produced 48000 public utility bills in a day. One
computer printed bills at the rate of 9600 an hour and the other at the
rate of 7800 an hour. When the first computer finished its run, how many
bills did the other computer still have to print?
Ans.9000
18. If a salesman's average is a new order every other week, he will
break the office record of the year. However, after 28 weeks, he is six
orders behind schedule. In what proportion of the remaining weeks does
he have to obtain a new order to break the record?
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Ans.3/4
19. On a given day, a bank had 16000 cheques returned by customers.
Inspection of the first 800 cheques indicated that 100 of those 800 had
errors and were therefore the available immediately for data processing.
On this basis, hwo many cheques would be available immediately for data
processing on that day?
Ans.14000
20. A company figured it needed 37.8 sq.feet of carpot for its reception
room. To allow for waste, it decided to order 20% more material than
needed. Fractional parts of sq.feet cannot be ordered. At Rs.9/- a
sq.feet, how much would the carpet cost?
Ans.
a. Rs.324 b) Rs.405 c) Rs.410 d) Rs.414 e) Rs.685
21. A tape manufacturer reduces the price of his heavy duty tape from
Rs.30/- to Rs.28/- a reel and the price of a regular tape from Rs.24/- to
Rs.23/- a reel. A computing centre normally spends Rs.1440/- a month for
tapes and 3/4 of this is for heavy duty tapes. How much will they save a
month under the new prices?
Ans.Rs.87
132
22. In a team of 12 persons, 1/3 are women and 2/3 are men. To obtain a
team with 20% women how many men should be hired?
Ans.8
23. The dimensions of a certain machine are 48 X 30 X 52. If the size
of the machine is increased proportionately until the sum of its
dimensions equals 156, what will be the increase in the shortest side?
Ans. 6
24. In a certain company, 20% of the men and 40% of the women attended
the annual company picnic. If 35% of all the employees are man, what
percent of all the employees went to the picnic?
Ans.33%
21%
25. It cost a college Rs.0.70 a copy to produce a Programme for the
homecoming football game. If Rs.15,000/- was received for advertisements
in the programme, how many copies at Rs.0.50 a copy must be sold to make
a profit of Rs.8000/- ?
Ans. 35000
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4.1 IBM ............................................................................................51

IBM (IBM BUSINESS CONSULTING SERVICES)

PwCC BCSBusiness Consultant Service BIS

IBM IGSGlobal Service GBSGTSGlobal Technology Service IT

IT Specialist (Band6)>Advisory IT Specialist>Senior IT Specialist>Consulting IT

Consultant (Band6)>Senior Consultant>Managing Consultant>Senior Managing

2. Intern Blue path Extreme blue chinahr

GBS CSDL Sales

X86 IBM Dell

IBM Power IBM

IBM STG 1000 STG

IBM System P System I

Dell IBM STG

SWG (Software Group)

social security, etc.

CDL CDL SOA

CDL IBM Lotus Symphony

IBM WebSphere Tom Rosamilia

IBM Mark Hanny IBM

China Research Laboratory--CRLIBM

China Systems and Technology Laboratory---CSTLIBM

IBM 1984 IBM

IBM 11 40 IBM TryScience

IBM CEO IBM IBM

2004 2006 IBM

World Brand Lab 2006 500

11*6*0.16.6 cubic meters

(18 * 12 - 50) * 135% * 10 = 2,200

6. 2 (administrative typist)A B 1 1/4 times 72

1 - 1/2 - 2/5 + 1/4 0.35

96 * (1 - 200 / 216) = 64 / 9 = 7.1

ABC A JavaB C++C Commons, C

2.4 IBM IPAT +

2.5 IBM IPAT(Personal Aptitude Test)

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HR sales and marketing

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4 IBM start building a

band90 band1 band10

band8 15 band9 band10

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1160.16.6 cubic meters