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EXECUTIVE SUMMARY:
The purpose of this report is to provide an analysis to the dilemma faced by Hathaway Jones CEO, Fed Westen, in hiring Mimi Brewster and suggests a course of action most appropriate for the situation. This report proposes four alternative courses of action which are evaluated against various criteria to judge their sustainability and feasibility in the given situation. The analysis suggests that Fred Westen should hire Mimi Brewster for leading Hathaway Jones operations in China. Since Hathaway is entering a new market in china, it needs the quality, potential and aggressiveness of someone like Mimi Brewster. This reports concludes with outlining an action plan to pursue this alternative and a contingency plan if it does not work out as intended.
TABLE OF CONTENTS
S. No. 1. 2. 3. 4. 5. 6. 7. 8. 9.
Topics
Situation analysis Problem statement Alternatives for Fred Westen Criteria for evaluating the viability of alternatives Prioritization matrix Evaluation of alternatives Recommendation Action plan & implementation Contingency plan
Page No.
3 3 3 4 4 4 5 5 6
SITUATION ANALYSIS
Luxury apparel retailer Hathaway Jones was planning to expand its operations into China owing to diminishing markets in America. Mimi Brewster expressed her interest to be part of the move through her father, who was an old friend of Hathaway CEO, Fred Westen. Mimi was a bright young professional raised in China with excellent education background and a short but successful career. Even though Fred Westen was impressed with Mimi Brewsters credentials, he got into a dilemma when his human resource department dug up some of her activities against the Chinese government in the past. Though Fred Westen was convinced about Mimi Brewsters skills, he was unsure about how potential his Human resources departments findings were.
PROBLEM STATEMENT
Should Fred Westen hire Mimi Brewster for China operations, given her excellent credentials and the past issues with the Chinese government?
2.
3.
4.
PRIORITIZATION MATRIX
Assigning priority weights to criteria for evaluation: Criteria A B Priority weight 27.5 22.5 C 20 D 20 E 10
The primary objective in front of Fred Westen is enhancing the business of Hathaway Jones. Since this strategy includes extending business to China, the stance of the Chinese government towards opening stores there becomes next important criterion. The positive and negative aspects of Mimi Brewsters profile are given equal weightage. Doing his old friend John Brewster a favor is the least prior option in front of Mr. Fred.
EVALUATION OF ALTERNATIVES
Hire for Chinese operations 5 Another interview and decide 3 Hire and place in back end operations in China 2 Do not hire
Criteria
Enhancing business Unfavorable stance of Chinese government Candidates credentials Internet reputation Doing favor to old friend Total
1 5 1 4 320
3 2 5 2 310
3 4 3 4 302.5
4 1 5 2 285 4
All the alternatives have been rated on a scale of 1-5 for each of the evaluation criterion, with 1 being the lowest and 5 being the highest rating. These points have been multiplied with the associated weights to obtain the aggregate score for each alternative. Hiring a person like Mimi Brewster, with very high credentials and valuable insights about Chinese market and up-to-date fashion sense will enhance Hathaway operations in China. But placing Mimi Brewster in back end strategy development team will be less challenging for a person of her potential and thus the company will be underutilizing her skills. The fact that Mimi Brewster had been part of protests against the government of China in the past, might invite displeasure to Hathaway company from the government, if she is to lead their operations in China. The excellent credentials of Mimi Brewster favor hiring of the candidate. But at the same time her poor internet reputation acts prohibitive in hiring. Hiring Mimi Brewster will strengthen Fred Westens relationship with old friend John Brewster. But John Brewster might have displeasure with Fred Westen if Mimi Brewster is not hired by him.
RECOMMENDATION
Fred Westen should hire Mimi Brewster for China operations owing to her excellent credentials and the value addition that she will bring to the company.
CONTINGENCY PLAN
Put Mimi Brewsters hiring on hold. Since Hathaway company want a smooth and large scale entry into Chinese market, it is better not to risk the plan for a person. Once the China operations are setup and started running in full scale, Fred Westen can place Mimi into one of Hathaways three stores through a low profile induction. Thus the potential risk of a negative stance by the Chinese government can be avoided during the time of entry.