W HI T E PA p ER : A P M F O R W EB SP HERE

BoosT BUsINEss AGILITY foR IBM WEbSpHERE

TAbLE of CoNTENTs
Overview 1 Diagnosing WebSphere Performance Issues 1 Compuware dynaTrace and IBM WebSphere 1 dynaTrace PurePath Technology and IBM WebSphere Message Broker dynaTrace PurePath Technology and IBM WebSphere Messaging Systems 2 2

dynaTrace PurePath Analytics 3 dynaTrace PurePath in Action with WebSphere 4 Summary 4

BoosT BUsINEss AGILITY foR IBM WEbSpHERE

WITH CompUwARE dYNATRAcE EXcLUsIvE AppLIcATIoN PERfoRmANcE MANAGEmENT CApAbILITIEs foR WEbSpHERE
Compuware dynaTrace provides unparalleled application performance management (APM) for IBM WebSphere environments. dynaTrace does this by delivering rapid Time-to-Value and ROI for IBM WebSphere implementations by reducing the amount of time isolating problems and repairing them throughout the entire WebSphere stack and implementation lifecycle development, test/QA and production. dynaTrace signicantly reduces the amount of time it takes to identify and then resolve performance issues for all aspects of WebSphere implementation. dynaTrace also provides complete end-to-end business transaction tracing through the entire WebSphere framework infrastructure. This includes from portal entry to server application and database activities, making it possible to nd the exact location of a performance problem no matter where it occurs in the WebSphere transaction path. The combination of dynaTrace User Experience Management with Compuware Gomez Real-User Monitoring enables precise, in-depth analysis of user experience achieved through the WebSphere framework. By reducing problem hotspots within WebSphere before they occur in the development process or by diagnosing and repairing them when they occur in test and production can improve the time-to-value and ROI for a WebSphere implementation by as much as 50% or more. It can also ensure that users are more satised with the performance of new or updated WebSphere applications, when deployed.

ovERvIEw
IBMs WebSphere software is one of the most successful middleware software suites for SOA business applications in e-Commerce, Financial Services, Telco and other industries . It includes the entire middleware infrastructure, including servers, services, and tools, needed to create, deploy, run, and monitor round-the-clock, enterprise-wide Web applications and crossplatform, cross-product solutions. WebSphere Message Broker and WebSphere MQ are the premium application messaging components for application integration within the WebSphere suite. They enable information exchange between applications of any origin and vintage, without regard to programming language or host operating system. Finding application performance problems within rich application frameworks such as IBM WebSphere is never easy. The richness of their feature set inherently leads to complexity. This is particularly true for WebSphere Message Broker, which provides a great deal of exibility and multiple implementation choices for creating information exchange between applications. This exibility can lead to a great deal of complexity, though, making it difcult to diagnose Message Broker problems, especially in real-time.
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DIAGNosING WEbSpHERE PERfoRmANcE IssUEs

WebSphere solutions, such as WebSphere Message Broker, are provided with a suite of diagnostic tools ranging from simple event message logging to more in-depth tracing. dynaTrace exclusively provides the capability to diagnose or resolve Message Broker problems in real-time and across every transaction, to extend the information provided by the native WebSphere tools. Even the most sophisticated WebSphere User Trace Level Debug and Service Trace sends information to a trace le which then has to be analyzed. Comprehensive in nature, these trace les still require a much trained eye to determine the root cause of Message Broker problems. Problem resolution can be particularly difcult for Message Broker messages that use publish/subscribe and multicast capabilities. For these, messages are not conned to single input/single output relationships but can have single input/multiple output, multiple input/single output, and any message thread combination in between. With more complicated message thread combinations, outlier problems might occur on some threads and not impact other threads, even though the message topologies are or are nearly identical. Finding these outlier issues by searching through trace les would be time consuming and may still not even identify the root cause for a problem.

CompUwARE dYNATRAcE ANd IBM WEbSpHERE

WebSphere users have been successfully using dynaTrace for diagnosing WebSphere performance issues for many years. dynaTrace integrates fully into the WebSphere stack and provides unparalleled insight into the WebSphere components with minimal impact to application performance.

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dynaTrace PurePath Technology identies problems, such as excessive exception generation and unoptimized WebSphere cache use that cause WebSphere performance issues so that corrective action can be taken to improve WebSphere performance.

In addition, dynaTrace provides PurePath support for Java applications deployed on IBM JVMs/IBM WebSphere application servers as well as to IBM zOS and zLinux mainframes and iSeries AIX servers and IBM DB2 databases. Complex communication facilities like IBMs WebSphere MQ technology are also supported by dynaTrace Diagnostics. Diagnosis of Java connectors, the transactions they handle and the message queues along with sophisticated analysis of the MQ architectural model provides a fully integrated, contextually rich performance and stability diagnosis solution. dynaTrace UEM supports WebSphere Portal Server monitoring and diagnosis, and coupled with Compuware Gomez Real-User Monitoring Data Center and Gomez Synthetic Monitoring to enable full user experience monitoring. dynaTrace also provides support for IBM CICS transaction servers and monitors data exchange between Java applications and IBM CICS transaction servers that use JCA. dynaTrace seamlessly connects to IBM Tivoli by means of a plug-in interface to send any alerts directly to the IBM Tivoli operations console. Its also integrated with IBM WebSphere Integration Developer and Rational Developer through its CodeLink plug-in.

Figure 1 IBM WebSphere Framework Stack dynaTrace provides full support for WebSphere Message Broker enabling full transactional visibility inside the Message Brokers workow. Distributed environments that use the Message Broker primarily as a gateway into the mainframe, will get more visibility into the mainframe by actually measuring time spent on mainframe calls inside the Message Brokers workow. Tracing every WebSphere transaction and providing in-depth information about each outlier is an exclusive dynaTrace capability. dynaTrace presents the information gathered from the Message Broker workows in dashboards, sequence diagrams, and message ow diagrams that compliment Message Brokers capabilities. It provides drill-down diagnostic capabilities from these high level representations down to the actual Java or message mappings. And it also provides agent insight through monitoring of the MQ communications with CICS, zOS and zLinux mainframe, and iSeries AIX systems.

dYNATRAcE PUREPATH TEcHNoLoGY ANd IBM WEbSpHERE MEssAGE BRoKER

PurePath Technology provides a true transaction trace from entry point into the WebSphere Message Broker infrastructure, which can be from a WebSphere Portal or a client application through to the application database and back. PurePath aggregates a combination of timings from the Message Broker transactions plus data context, such as log messages, exceptions, and any method arguments or return values, captured with auto-sensors. It allows deep-dive analysis to get to the root cause of the identied underlying problems. PurePaths are gathered the moment smart agents are injected into the WebSphere Message Broker and load is applied. There is no further conguration or mapping needed. No code hooks or methods need to be applied. PurePaths are automatically generated, with 100% of all transactions through the Message Broker traced and captured. PurePaths identify all the method level Hotspots, whether encoded in Java or as message mappings, where I/O, synchronization or high CPU time impact the system performance. These PurePath capabilities enable you to determine if messages are owing correctly and acceptably through the Message Broker. It also helps you determine if any messages havent been properly received by the intended recipient service(s) and if the Message Broker is properly congured to ensure that the desired message ow is achieved. This capability is particularly useful in multicast publish/ subscribe implementation. dynaTrace enables you to trace through each Message Broker queue, step-by-step, to see where the time is spent or where a transaction failed.

Figure 2 Compuware dynaTrace in an IBM WebSphere Environment

dYNATRAcE PUREPATH TEcHNoLoGY ANd IBM WEbSpHERE MEssAGING SYsTEms

In addition to providing visibility into WebSphere Message Brokers internal mechanisms, dynaTrace PurePath Technology also provides

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true transaction tracing across the messaging systems WebSphere MQ, Java Messaging Service (JMS), and Service Oriented Application Protocol (SOAP) that WebSphere supports. This ensures complete visibility through all of the paths used for information movement through WebSphere.

dynaTrace analytics aggregate PurePath detail for WebSphere architects to provide interactive UML and sequence diagrams displaying all WebSphere tiers, services, and interaction, which is perfect for runtime distributed architecture validation. Analytics are also applied across numerous parameters to highlight performance hotspots, bottlenecks and much more.

Figure 3 dynaTrace WebSphere MQ Mapping PurePaths are assembled together by the dynaTrace server in real-time. The dynaTrace server can support various transaction time intervals, from milliseconds to hours, depending on the Message Broker messaging and application requirements. PurePaths support a variety of uses deep diagnostics, proactive performance management, advanced monitoring, Message Broker business transaction management, and user-experience management.

Figure 5 View a UML diagram to understand interaction at all 3 levels of granularity inter-tier, inter-layer and code level. Review the actual sequence of steps the application takes and visualize its interaction, dependencies and performance aspects. For a quick determination of what has changed from version to version or what is different between WebSphere transaction iterations, dynaTrace has a built in Compare capability that quickly analyses the associated PurePaths and determines what attributes are better, worse, and new. It then displays those results in a readily recognizable format in the dynaTrace dashboard.

dYNATRAcE PUREPATH ANALYTIcs

PurePath transaction detail provides a built-in series of powerful views and analytics for WebSphere components. These features take the large quantity of PurePath data entering the dynaTrace server and make them usable, actionable and insightful for WebSphere architects, developers, testers, performance specialists, and operations teams. WebSphere operations managers and performance experts will appreciate that PurePath analytics application details are separated from system details for familiar dashboard monitoring views and faster, more accurate problem triage. dynaTrace analytics review every PurePath against preset thresholds and problem patterns to alert operators of hotspots and breaches. Additional analytics are applied to aggregate PurePath details into a logical application topology view that can be ltered and viewed by each Message Broker transaction. This view is automatically created, fully interactive and provides end-to-end transaction ow insight. Figure 6 Visualize performance regressions and make the performance test results easy to understand and act upon For WebSphere testers, analytics are applied to connect PurePaths to load test WebSphere trouble-spots. This makes it possible for test teams to pass PurePath Sessions to the WebSphere developers, complete with integrated logs combined with your load test report. For every slow performing page and component in the report, tests can provide and developers can drill into PurePath detail to x problems to signicantly reduce or eliminate test reruns. PurePath analytics automatically detect WebSphere performance hotspots for WebSphere performance teams, such as the longest running transactions, high number of database calls per request, memory leaks, duplicate threads, chattiness among tiers and

Figure 4 dynaTrace Transaction Flow Dashboard provides instant visibility into transaction ows, including errors, from end-to-end (browser to database and back) for all users and applications, 24/7, in heterogeneous environments

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services, and others. These hotspots are determined down to the method-level and show the full root-cause information including all the WebSphere paths through which the hotspot passes. WebSphere problem isolation and diagnostics has never been easier.

exist. With PurePaths all-in-one correlation of timing, code-level context, host operating system and system metrics outlier triage is faster and more accurate than with tracing tools alone. PurePath also enables proactive performance management by capturing all transactions of every build or load test. With PurePath detail, developers, architects, testers and performance specialists now use performance trending and code-level comparisons to build better code much faster. The automatic performance Hotspot analysis determines the exact methods that take up most CPU, I/O, and synchronization or wait time of one transaction or of a group of transactions. PurePath capabilities enable consistent, predictable performance improvement no matter how complex your WebSphere environment is. PurePath provides the deep diagnostics to get to WebSphere problem root-causes fast. PurePaths are always-on, capturing 100% of all component transaction information such as application and system details including memory, and integrates them into a single diagnostic dashboard. This provides a much more precise and immediate WebSphere problem resolution capability than individual component trace information contained in individual log les.

Figure 7 dynaTrace Response Time Hotspots allow you to analyze your slowest transactions to isolate performance problems with 1-click to root-cause

dYNATRAcE PUREPATH IN AcTIoN wITH WEbSpHERE

PurePaths can be activated with a WebSphere portal or application interface click and be collected by user, location, transaction type or other measurement metrics. PurePath provides the most accurate and complete end-to-end picture of WebSphere performance to assure that end user performance remains satisfactory. Message Broker PurePath transactions can be grouped using many different parameters - transaction type, value, revenue, number, and time, tenant, location, and even user. PurePath sees the entire transaction chain, including database (DB2, CICS), portal, and application servers within the WebSphere infrastructure. Business transaction mapping is far more comprehensive, granular and accurate than isolated tracing tools that capture only part of transaction environment.

Figure 9 dynaTrace Operations Management Dashboard provides complete visibility into all aspects of host and monitored application performance (requests, CPU, memory, network load, disk utilization, health) from a single pane of glass

sUmmARY
Compuware dynaTrace brings exclusive, cutting edge application performance management to IBM WebSphere environments including WebSphere Message Broker, Portal Servers, and Application Servers. dynaTraces advanced end-to-end transaction tracing and advanced User Experience Management combine with advanced visibility to provide an unparalleled level of development, test/QA, and production/operational insight into WebSphere infrastructure. The end result is signicantly improved Time-to-Value and faster ROI for WebSphere deployments and updates. Development, test, and production costs can all be slashed by reducing the time it takes to create, debug, and nalize production releases.

Figure 8 dynaTrace Business Dashboard shows an overview of booking and revenue per tenant and destination PurePath performance measurements for WebSphere also go beyond just method and message timings. They also provide the foundation for advanced monitoring that enables SLA management to be derived from 100% accurate data, not averages. SLA compliance becomes more difcult as the WebSphere implementation becomes more complicated, making sophisticated diagnostics and end-to-end transaction tracing all the more critical. With information about every transaction that breaches a threshold, its possible to nd the performance disrupting outliers where they

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dynaTrace software, A Division of Compuware Corporation, is the new leader in application performance management (APM). With its patent-pending PurePath technology, dynaTrace offers the only continuous APM system on the market, transforming how applications are built, tested and managed. Hundreds of companies use dynaTrace to optimize performance, accelerate time-to-market, reduce costs and align business and IT. dynaTrace software, A Division of Compuware +1.781.658.2648

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All rights reserved. dynaTrace software and PurePath Technology are registered trademarks of dynaTrace software GmbH. All other marks and names mentioned herein may be trademarks of other respective companies. (20596). 02.12