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Sample Report Business Key Figures

SAP EarlyWatch Alert

This is a sample chapter Business Key Figures from an SAP EarlyWatch Alert (EWA) report. It can be used as a reference for the content you can expect to find when you have successfully switched on the Business Process Analysis for the respective system.

Prerequisites
1. The Business Key Figures Chapter is available for Product Systems of type SAP R/3 Enterprise, SAP ECC and SAP ERP. 2. With Solution Manager 7.1 SP9 it can be switched on or off: ->Transaction Solman_Workcenter ->Solution Manager Configuration ->EarlyWatch Alert Management -> Configure EWA Content -> Business Process Analysis (Step 5.2) 3. On the Solution Manager ST-SER 701_2010_1 SP18 or ST-SER 701_2010_1 SP17 and latest Service Content Update 4. On the ERP system ST-A/PI Version Q

This and other sample reports for the EarlyWatch Alert are found on SAP Service Marketplace in the Media Library on the quick link EWA (http://service.sap.com/ewa). SAP Note 1257308 - FAQ: Using EarlyWatch Alert is the starting point for general information about the EarlyWatch Alert.

SERVICE REPORT

SAPEarlyWatchAlert

SAP System ID

UTL SAP ERP 6.0

SAP Product

Status

Productive MaxDB 7.8.0

DB System

Processed on Release Service Tool

SAP Solution Manager SOL SOLUTION MANAGER 7.1 701_2010_1 SP17

Analysis from Until

17.06.2013 23.06.2013

Session No. Installation No. Customer No.

EarlyWatch Alert

Business Key Figures

17.06.2013 - 23.06.2013

Business Key Figures


Disclaimer Please keep in mind that all assumptions and ratings in this presentation are based on our general experience with other customers and it does not necessarily mean that the findings are business critical in your particular case. The following general rule of thumb applies to most ratings of application related backlog key figures: GREEN the backlog is smaller than one day of typical daily throughput YELLOW the backlog lies between one and five days of typical daily throughput RED the backlog lies above five days of typical daily throughput All recommendations provided in this section are based on our general experience only. We advise you testing our recommendations before using them in your production system. General Remark Please note that overdue or exceptional business documents could be included in the measurements, which could be caused by systematical errors (e.g. user handling issues, configuration or master data issues, open documents on inactive organizational units or document types). These documents often are not further processed by the business departments and often do not have a direct impact on customer satisfaction, revenue or working capital. Please note that these documents could have negative impacts on other areas like supply chain planning accuracy, performance (on other transaction, reports or processes) and data and reporting quality.

Reference Key Figures Measured Value Summary


The below mentioned measured values originate from your backend system. For each value that may represent a certain amount of open, overdue or exceptional documents, there is a rating given as a first criticality indicator. The rating can be based on absolute number references or relate to a certain business throughput. Note that a rating can only be assigned if a reference value is available (in case of relative evaluation) or an absolute number is basis for judgment. M EASURED VALUE OVERVIEW Rating Business Area: Key Figure Short Name Finance:Overdue customer payments (actual fiscal year) Measured Value 3258 open customer items in Accounts Receivable in the current were identified, whereby the due date for payment is overdue by more than 30 days. 1352 deliveries with overdue Invoices were identified.

Order To Cash:Deliveries with overdue invoices Order To Cash:Orders (GI in the 11973 open sales orders were found that were not delivered or only past but not delivered) partially delivered with at least one schedule line that has a goods issue date in the past. Procure To Pay:Overdue PO 85200 purchase order items were identified that are overdue by more items than 10 days and that are not yet completely delivered. Plan To Produce:Failed goods 1130 failed goods movements were identified that are more than one movement day old. Plan To Produce:Open planned 10902 planned orders were identified for which the planned opening orders date is in the past. SAP Active Global Support provides several self-assessments or guided services to encourage a customer to benefit from a SAP Business Process Analysis, Stabilization or Improvement project.

EarlyWatch Alert

Business Key Figures

17.06.2013 - 23.06.2013

SAP Business Process Analytics


With help of SAP Business Process Analytics in SAP Solution Manager you are able to continuously analyze the above shown key figures and additionally around 500 out-of-the-box key figures for continuous improvement potential in your SAP business processes. (1) You can do an internal business process benchmarking (over organizational units, document types, customers, materials etc.) for the number of exceptional business documents and / or for the cumulated monetary value of these documents. (2) You can do an age analysis to measure how many leftovers you have from the previous years or months. (3) You can analyze a trend for these exceptions over a certain time period. (4) Getting a detailed list for all of these exceptional business documents in the managed system, you can do a root cause analysis to find reasons why these documents are open, overdue or exceptional. SAP Business Process Analytics can help you for the following main goals: Getting a global transparency over business relevant exceptions Reducing standardization issues (business process template adherence) Improve process efficiency by reducing systematical issues (e.g. user handling, configuration issues, master data issues) Improve process effectiveness (optimize working capital, increase customer satisfaction, improve supply chain planning) Improve process compliance for internal auditing Additionally, SAP provides a Business Process Improvement Methodology on how you can identify and analyze improvement potential within your business processes with help of SAP Business Process Analytics in SAP Solution Manager and how you can visualize it for your Senior Management. To learn more navigate to the following link here.

SAP Active Global Support Follow-Up Opportunities


If you have a SAP Enterprise Support contract SAP Active Global Support provides you with the following offering to get business process analytics and improvement implemented: - SAP Expert Guided Implementation Business Process Analytics and Improvement (SAP EGI Portfolio Overview) - CQC Business Process Analytics and Improvement (FactSheet). If you have a SAP Max Attention Contract please contact your Technical Quality Manager (TQM) on how SAP Active Global Support can support you to get business process analytics and improvement implemented.

Confidential

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