Motorola V60 Service - Manual

Level III Service Manual
Tri-Band Digital Wireless Telephone
V.series™ 60g
GSM 900/1800/1900 MHz & GPRS Technologies
1 and 2
Table of Contents
Level III Service Manual A99 Table of Contents
6881038B35
Table of Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Product Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Product Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Regulatory Agency Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Computer Program Copyrights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
About This Service Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Warranty Service Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Parts Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Controls, Indicators, and Input / Output (I/O) Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
User Interface Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Alert Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Battery Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Tools and Test Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Removing and Replacing the Battery Housing and Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Removing and Replacing the Subscriber Identity Module (SIM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Removing and Replacing the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Removing and Replacing the Rear Chassis Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Removing and Replacing the Transceiver Board Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Removing and Replacing the Volume / Smart and Voice Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Removing and Replacing the Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Removing and Replacing the Spacer Gasket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Removing and Replacing the Keyboard Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Removing and Replacing the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Removing and Replacing the Flip Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Subscriber Identity Module (SIM) and Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Personality Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Manual Test Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Manual Test Mode Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Troubleshooting Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Programming: Software Upgrade and Flexing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Part Number Charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Exploded View Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Exploded View Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Model-dependent Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Level III Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
6881038B35 i
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Table of Contents A99
6881038B35
Table of Contents (continued)

Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
B lock D iagr am . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
R F S chematic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
A L S chematic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
B oar d L ayout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
S ignal F low . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index-1
ii 6881038B35
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A99
Level III Service Manual 6881038B35 Introduction
Introduction
Motorola® Inc. maintains a worldwide organization that is dedicated to provide
responsive, full-service customer support. Motorola products are serviced by an
international network of company-operated product care centers as well as autho-
rized independent service firms.
Available on a contract basis, Motorola Inc. offers comprehensive maintenance and
installation programs which enable customers to meet requirements for reliable,
continuous communications.
To learn more about the wide range of Motorola service programs, contact your local
Motorola products representative or the nearest Customer Service Manager.
Product Identification
Motorola products are identified by the model number on the housing. Use the entire
model number when inquiring about the product. Numbers are also assigned to
chassis and kits. Use these numbers when requesting information or ordering
replacement parts.
Product Names
Product names included in V. Series 60g telephones are listed on
the front cover. Product names are subject to change without notice. Some product
names, as well as some frequency bands, are available only in certain markets.
Product Changes
When electrical, mechanical or production changes are incorporated into Motorola
products, a revision letter is assigned to the chassis or kit affected, for example; -
A, -B, or -C, and so on.
The chassis or kit number, complete with revision number is imprinted during
production. The revision letter is an integral part of the chassis or kit number and
is also listed on schematic diagrams and printed circuit board layouts.
Regulatory Agency Compliance

This device complies with Part 15 of the FCC Rules. Operation is subject to the
following conditions:
1. This device may not cause any harmful interference, and
2. this device must accept interference received, including interference that may
cause undesired operation.
This class B device also complies with all requirements of the Canadian Interfer-
ence-Causing Equipment Regulations (ICES-003).
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement
sur le matériel brouilleur du Canada.
6881038B35 2001 1
6881038B35
A99
Introduction 1 and 2
Computer Program Copyrights

The Motorola products described in this manual may include Motorola computer
programs stored in semiconductor memories or other media that are copyrighted
with all rights reserved worldwide to Motorola. Laws in the United States and other
countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted
computer programs, including the exclusive right to copy, reproduce, modify,
decompile, disassemble, and reverse-engineer the Motorola computer programs in
any manner or form without Motorola's prior written consent. Furthermore, the
purchase of Motorola products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license or rights under the copyrights,
patents, or patent applications of Motorola, except for a nonexclusive license to use
the Motorola product and the Motorola computer programs with the Motorola
product.
About This Service Manual

Using this service manual and the suggestions contained in it assures proper
installation, operation, and maintenance of V. Series 60g telephones. Refer questions
about this manual to the nearest Customer Service Manager.
A product family is the group of products having the same account product code
(APC). To locate the APC on a device, refer to “Mechanical Serial Number (MSN)”
later in this manual.
Audience
This document aids service personnel in testing and repairing V. Series 60g telephones.
Service personnel should be familiar with electronic assembly, testing, and trouble-
shooting methods, and with the operation and use of associated test equipment.
Use of this document assures proper installation, operation, and maintenance of
Motorola products and equipment. It contains all service information required for
the equipment described and is current as of the printing date.
Scope
The scope of this document is to provide the reader with basic information relating
to V. Series 60g telephones, and also to provide procedures and processes for repairing
the units at Level 1 and 2 service centers including:
• Unit swap out
• Repairing of mechanical faults
• Basic modular troubleshooting
• Testing and verification of unit functionality
• Initiate warranty claims and send faulty modules to Level 3 or 4 repair
centers.
2 6881038B35
Level III Service Manual Introduction
Conventions
Special characters and typefaces, listed and described below, are used in this
publication to emphasize certain types of information.
➧ Note: Emphasizes additional information pertinent to the subject

matter.
G Caution: Emphasizes information about actions which may result in

equipment damage.
E Warning: Emphasizes information about actions which may result

in personal injury.
Keys to be pressed are represented graphically. For example, instead of “Press

E the Enter Key”, you will see “Press E”.
Information from a screen is shown in text as similar as possible to what

appears in the display. For example, ALERTS or ALERTS or ALERTS.
Information that you need to type is printed in boldface type
Revisions
Any changes that occur after manuals are printed are described in publication
revision bulletins (PMRs). These bulletins provide change information that can
include new parts listing data, schematic diagrams, and printed board layouts.
Warranty Service Policy

The product will be sold with the standard 12 months warranty terms and condi-
tions. Accidental damage, misuse, and extended warranties offered by retailers are
not supported under warranty. Non warranty repairs are available at agreed fixed
repair prices.
Out of Box Failure Policy

The standard out of box failure criteria applies. Customer units that fail very early
on after the date of sale, are to be returned to Manufacturing for root cause analysis,
to guard against epidemic criteria. Manufacturing to bear the costs of early life
failure.
Product Support
Customer’s original units will be repaired but not refurbished as standard. Appoint-
ed Motorola Service Hubs will perform warranty and non-warranty field service for
level 2 (assemblies) and level 3 (limited PCB component). The Motorola HTC centers
will perform level 4 (full component) repairs.
6881038B35 3
Introduction V. Series 60g
Customer Support
Customer support is available through dedicated Call Centers and in-country help
desks. Product Service training should be arranged through the local Motorola
Support Center.
Parts Replacement
When ordering replacement parts or equipment, include the Motorola part number
and description used in the service manual or supplement.
When ordering crystals or channel elements, specify the Motorola part number,
description, crystal frequency, and operating frequency desired.
When the Motorola part number of a component is not known, use the product model
number or other related major assembly along with a description of the related
major assembly and of the component in question.
In the U.S.A., to contact Motorola, Inc. on your TTY, call: 800-793-7834
Accessories and Aftermarket Division (AAD)

Replacement parts, test equipment, and manuals can be ordered from AAD.
U.S.A Outside U.S.A.
Phone: 800-422-4210 Phone: 847-538-8023
FAX: 800-622-6210 FAX: 847-576-3023
4 6881038B35
Level III Service Manual Specifications
Specifications
General Function Specification
Frequency Range GSM 880-915 MHz Tx (with EGSM)
925-960 MHZ Rx
Frequency Range DCS 1710-1785 MHz Tx
1805-1880 MHz Rx
Frequency Range PCS 1850.2-1909.8 MHz Tx
1930.2-1989.8 MHz Rx
Channel Spacing 200 kHz
Channels 174 EGSM, 374 DCS, 274 PCS carriers with 8 ch. per carrier
Modulation GMSK at BT = 0.3
Transmitter Phase Accuracy 5 Degrees RMS, 20 Degrees peak
Duplex Spacing 45 MHz GSM, 95 MHz DCS, 80 MHz PCS
Frequency Stability ± 0.10 ppm of the downlink frequency (Rx)
Operating Voltage +3.0V dc to +4.2V dc (battery)
+4.4V dc to +6.3V dc (external connector)
Transmit Current Drain 250 mA nominal at room temperature
Stand-by Current drain 6.5 mA (DRX2), 3.75 mA (DXR9) nominal at room temperature
Dimensions, with 500 mAh Li Ion 86.8 mm x 45 mm x 24.2 mm (3.42 inches x 1.77 inches x 0.95
battery inches)
Size (Volume) 73 cc (4.45 in3), with 500 mAh battery
Weight 110 gm (3.9 oz), with 500 mAh battery
Temperature Range -10° C to +55° C (+15° F to +130° F)
Battery Life, 500 mAh LI Ion Battery Talk Time 108 to 159 minutes
Standby 77 to 133 hours
All talk and standby times are approximate and depend on

network configuration, signal strength, and features selected.
Standby times are quoted as a range from DRX=2 to DRX=9.
Talk times are quoted as a range from DTX off to DTX on.
Transmitter Function Specification

RF Power Output 33 dBm nominal GSM, 30 dBm nominal DCS / PCS
Output Impedance 50 ohms nominal
Spurious Emissions -36 dBm from 0.1 to 1 GHz, -30 dBm from 1 to 4 GHz
Receiver Function Specification

Receive Sensitivity -106 dBm GSM, -104 dBm DCS / PCS
RX bit error rate (100k bits) Type II < 2%
Channel Hop Time 500 microseconds
Time to Camp Approximately 5-10 seconds
Speech Coding Function Specification

Speech Coding Type Regular pulse excitation / linear predictive coding with long
term prediction (RPE LPC with LTP)
Bit Rate 13.0 kbps
Frame Duration 20 ms
Block Length 260 bits
Classes Class 1 bits = 182 bits; Class 2 bits = 78 bits
Bit Rate with FEC Encoding 22.8 kbps
6881038B35 5
Product Overview V. Series 60g
Product Overview
Motorola V. Series 60g telephones are the smallest and lightest global system for mobile
communications (GSM) general packet radio service (GPRS) wireless application
protocol (WAP)-enabled mobile phones currently available. The V. Series 60g incorpo-
rates a new user interface (UI) for easier operation, allows short message service
(SMS) text messaging, and includes personal information manager (PIM) function-
ality. It is a tri-band phone that allows roaming within the GSM 900 MHz, digital
cellular system (DCS) 1800 MHz, and personal communications services (PCS) 1900
MHz bands.
V. Series 60g telephones support GPRS and SMS in addition to traditional circuit
switched transport technologies. GPRS, where available, provides substantial
increases in mobile data communications performance and the efficient use of radio
spectrum. Data transmission rates for GSM networks can potentially increase from
the current rate of 9.6 kbps up to a theoretical maximum of 171.2 kbps. An increased
data rate is by no means the only benefit provided by GPRS. A key advantage is
the provision of a permanent virtual connection to the network. This “always on”
connection is possible because GPRS uses packet data transfer so that, for example,
email can be downloaded in “background mode.” There is no need for the user to re-
connect before requesting a service, eliminating connection set-up delays and
adding convenience and immediacy to data services access. The “virtual” nature of
this connection means that network resources are not consumed during periods
when a user is not actually sending or receiving data.
V. Series 60g telephones have a clam form factor. They feature an anodized aluminum
housing with titanium knuckles and have an externally viewable 96 x 16 pixel
display for caller identification and date/time, an internal 96 x 64 pixel display, and
the speaker located in the flip. At the top of the phone, on the right knuckle, the
service indicator (status light) changes color to show the phone’s state (incoming
call or message received, for example) at a glance. The bottom part of the clam (front
housing) contains the keypad, transceiver printed circuit board (PCB), microphone,
flex connection, external accessory connector, smart button, volume buttons, and
voice button. The standard 500 mAh Lithium Ion (Li Ion) battery fits behind a
removable anodized aluminum back cover.
The phone accepts both 3V and 5V mini subscriber identity module (SIM) cards
which fit into the SIM holder underneath the battery. The antenna is a fixed stub
type antenna. Inexpensive direct connection to a computer or handheld device via
RS232 or USB for data and fax calls, and for synchronizing phonebook entries with
TrueSync® software, can be accomplished by using the optional data cable and soft
modem.
Features
V. Series 60 g telephones use advanced, self-contained, sealed, custom integrated circuits
to perform the complex functions required for GSM GPRS communication. Aside
from the space and weight advantage, microcircuits enhance basic reliability,
simplify maintenance, and provide a wide variety of operational functions.
Features available in this family of telephones include:
• Lower voltage technology that provides increased standby and talk times.
• Supports 3V and 5V SIM cards.
• Extended GSM (EGSM) channels.
• Tri-coder/decoder (CODEC) that allows full rate, half rate, and enhanced full
rate modes of transmission.
6 6881038B35
Level III Service Manual Product Overview
• Supports mobile originated / mobile terminated SMS, concatenated SMS, and

cell broadcast messages.1
• Supports GPRS, circuit switched, and SMS networks.1
• WAP 1.1 enabled microbrowser.1
• Supports SIM Toolkit (STK), Class 2.1
• Caller ID with link to phone book alerts.1
• Dual tinted mirror film (TMF) displays with electroluminescent (EL) back-
lighting: internal 96x64 pixel; external 96x16 pixel.
• Internal display provides 3 lines of text, 1 line of icons, and 1 line of prompts.
• Display zoom 3 line to 2 line toggle.
• Display animation provides smooth-scrolling menus.
• PIM functionality includes: date book, message center, and 400 number phone
book with Starfish® and TrueSync® support.2
• Voice activation for phonebook entries and menu shortcuts.
• Voice note voice recorder.3
• iTAP™ software for predictive text entry.
• Turbo Dial® abbreviated dialing.
• Multi-language support: English, Spanish, French, and Portuguese.
• 32 alerts.
• VibraCall® silent alert.
• Data capable without PC card using RS232 or USB.
• Integrated headset jack.
• Smart button operation.
• Hearing aid telephone interconnection system (HATIS) support.4
• Anodized aluminum housing.
Speaker Dependant Voice Activation and Voice Note Recording

This feature allows voice tags to be used for voice dialing up to 20 phone numbers
in the phone book and for creating up to 5 voice shortcuts for menu items. The phone
must be “trained” by the voice tag being read into the phone’s memory twice before
it is recognized.
Voice tags can be added to the phone’s memory using the usual name addition
methods (i.e., via the phone book menu structure or with the shortcut editor).
➧ The user cannot place or receive calls while adding voice tags to the phone’s memory.
➧ Because the GSM standard does not provide the option to store voice tags onto the
SIM card, voice tags are added to the phone’s memory.
1. Network, subscription and SIM card or service provider dependent feature. Not available in all areas.
2. Designed to synchronize with basic features of the initial release of many popular Personal Information Management (PIM) software and hardware
products.
3. Use of this function may be subject to varying State and Federal laws regarding privacy of phone conversations.
4. Not compatible with all hearing aids. Hearing aids must contain a T-coil. T-coil must be activated when using the phone.
6881038B35 7
Product Overview V. Series 60g
V. Series 60g telephones also include a voice note recorder that allows up to 2 tes
minof
u
personal messages to be recorded. This feature has a complete set of record,
playback, and management tools that make it easy to store and maintain a list of
personal memos.
Wireless Access Protocol (WAP) 1.1 Compliancy

In the WAP environment, access to the Internet is initiated in wireless markup
language (WML), which is derived from hypertext markup language (HTML). The
request is passed to a WAP gateway which retrieves the information from the server
in standard HTML (subsequently filtered to WML) or directly in WML if available.
The information is then passed to the mobile subscriber via the mobile network.
The V. Series 60g microbrowser can be configured for baud, idle
imeout,
t line type,
phone number, and connection type.
➧ Bitmap image data will download as text. If the image is larger than the screen,
only part of the image will display.
➧ When the user receives a call while in browser mode, the browser will pause and
allow the user to resume after completing the call.
SIM Application ToolkitTM - Class 2

SIM Application Toolkit is a value-added service delivery mechanism that allows
GSM operators to customize the services they offer their customers, from the
occasional user who requests sports news and traffic alerts, to a high call time
business user who receives stock alerts and checks flight times. Operators can now
create their own value-added services menu quickly and easily in the phone. The
customized menu will appear as the first menu and may be updated over-the-air
with new services when customers request them.
Simplified Text Entry

There are three different ways to enter text using the phone keypad:
• iTAP™ predictive text entry. Press a key to generate a character and a
dynamic dictionary uses this to build and display a set of word or name
options. The iTAP™ feature may not be available on the phone in all lan-
guages.
• Tap. Press a key to generate a character.
• Numeric. The keypad produces numeric characters only. For some text areas
this is the only method available; for example, phone numbers.
Caller Line Identification

Upon receipt of a call, the calling party’s phone number is compared to the phone
book. If the number matches a phone book entry, that name will be displayed. If
there is no phone book entry, the incoming phone number will be displayed. In the
8 6881038B35
Level III Service Manual Product Overview
event that no caller identification information is available, the Incoming Call

message is displayed.
➧ User must subscribe to a caller line identification service through their service
provider.
Other Features
Detailed descriptions of these and the other V.60g features can be found in the
appropriate V.60g telephone user’s guide listed in the “Related Publications”
section toward the end of this manual.
6881038B35 9
General Operation V. Series 60g
General Operation
Controls, Indicators, and Input / Output (I/O) Connections
The V.60g telephone’s controls are located on the sides of the device and on the
keypad. Indicators, in the form of icons, are displayed on the LCD (see Figure 3).
Service status is indicated by a tri-color light emitting diode (LED) located at the
top of the phone on the right knuckle (Table 1). V.60g phones have an audible
alert transducer on the top and I/O connectors, consisting of a headset jack and an
accessory port, located on the top and bottom of the phone. See Figure 1.
010621o
Figure 1. V.60g Telephone Controls, indicators, and I/O
10 6881038B35
Level III Service Manual General Operation
Service Indicator
The service indicator (status light) changes color to show the user the state of the
phone as shown in Table 1, below.
Table 1. Service Indicator States

Indication State
Alternating red / green (fast) Incoming call
Flashing green In service, home system
Flashing yellow Roaming, non-home system
Flashing red (slow) No service
Flashing red (fast) Text or voicemail message received but no service
Alternating green (short) / red (long) Text or voicemail message received, home system
Alternating yellow (short / red (long) Text or voicemail message received, roaming
service
Menu Navigation
V.60g telephones are equipped with a new user-friendly interface that employs
soft keys and a 2-way scroll key to access phone functions and features. See
Figure 2.
010622o
Figure 2. V.60g Menu Navigation
6881038B35 11
“Soft keys” refer to non-labeled keys that correspond to text options displayed on
the screen. The left and right soft keys perform the function shown in the corners
of the display. The right key will usually select an option whereas the left key will
usually exit a function or return to a previous screen.
The menu key opens the initial menu structure, or allows access to a submenu
whenever appears on the screen. See Figure 4 for details of theV.60g menu
structure.
Liquid Crystal Displ ay C

(LD )
The LCD provides a high contrast backlit display for easy readability in all light
conditions. The large bit-mapped 96 x 64 display includes 3 lines of text, 1 line of
icons, and 1 line of prompts.
Display zoom allows setting the phone’s display to show either three lines or two
lines of text plus soft key labels. Three lines of text display more information, while
two lines increase text size for improved visibility.
Display animation makes the phone’s menus move smoothly as the user scrolls up
and down. Turn animation off to conserve the battery.
010623o
Figure 3. V.60g Icon Indicators
➧ Whether a phone displays all indicators depends on the programming and services
to which the user subscribes.
Figure 3 shows some common icons displayed on the LCD.

• Signal Strength Indicator. Shows the strength of the phone’s connection
with the network. Calls cannot be sent or received when the “no signal” indica-
tor is displayed.
• In Use Indicator. Appears when a call is in progress.
• Roam Indicator.5 Appears when the phone uses another network system out-
side the user’s home network. When leaving the home network area, the phone
roams, or seeks another network.
12 6881038B35
• Message Waiting Indicator.5 Appears when the phone receives a text mes-
sage. This is a network-dependent feature.
• Voice Message Waiting Indicator.5 Appears when a voicemail message is
received. This is a network-dependent feature.
• Battery Level Indicator. Shows the amount of charge left in the battery. The
more segments visible, the greater the charge. Recharge the battery as soon as
possible when the Low Battery warning message appears.
• Clock. Shows the current time.
• Menu Indicator. Indicates the user can press the menu soft key to open a
menu.
• Alert Setting Indicator. Shows the current selected alert. The default alert
setting is a ringer.
5. Network, subscription and SIM card or service provider dependent feature. Not available in all areas.
6881038B35 13
User Interface Menu Structure

Figure 4 shows the V.60g telephone menu struct ure.
010624o
Figure 4. V.60g Menu Structure
Alert Settings
V.60g telephones include up to 32 preset alert tones and vibrations that can be
applied to all alert events at the same time.
➧ Pressing either volume key will mute the alert.
14 6881038B35
Battery Function
Battery Gauge
The telephone displays a battery level indicator icon in the idle screen to indicate
the battery charge level. The gauge shows four levels: 100%, 66%, 33%, and Low
Battery.
Battery Removal
Removing the battery causes the device to immediately shut down and any pending
work (for example, partially entered phone book entries or outgoing messages) is
lost.
➧ To ensure proper memory retention, turn OFF the phone before removing the
battery. Immediately replace the old battery with a fresh battery.
G If the battery is removed while receiving a message, the message will be lost.
Operation
For detailed operating instructions, refer to the appropriate User’s Guide listed in
the Related Publications section toward the end of this manual.
6881038B35 15
16 6881038B35
1 and 2
Level III Service Manual 6881038B35 Tools and Test Equipment
A99
Tools and Test Equipment

The following table lists tools and test equipment recommended for disassembly
and reassembly of V.60g telephones. Use either the listed items or equivalents.
Table 2. General Test Equipment and Tools

Motorola Part Number1 Description Application
RSX4043-A Torque Driver Used to remove and replace screws
Torque Driver Bit T-6 Plus, Apex 440-6IP

— Torx Plus or equivalent Used with torque driver
See Table 7 Rapid Charger Used to charge battery and to power

device
Antistatic Mat Kit (includes 66-80387A95 Provides protection from damage to

0180386A82 antistatic mat, 66-80334B36 ground device caused by electrostatic discharge
cord, and 42-80385A59 wrist band) (ESD)
Disassembly tool, plastic with flat and Used during assembly/disassembly of

6680388B67 pointed ends (manual opening tool) device
6680388B01 Tweezers, plastic Used during assembly/disassembly
— Digital Multimeter, HP34401A2 Used to measure battery voltage
8102430Z04 GSM / DCS Test SIM Used to enable manual test mode
1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) at (800) 422-4210 or
FAX (800) 622-6210; Internationally, AAD can be reached by calling (847) 538-8023 or faxing (847) 576-3023.
2. Not available from Motorola. To order, contact Hewlett Packard at (800) 452-4844.
6881038B35 17
Disassembly V. Series 60g
Disassembly
The procedures in this section provide instructions for the disassembly of a V.60g
telephone. Tools and equi pment dusefor t he phone are listed in Table 2, preceding.
G Many of the integrated devices used in this equipment are vulnerable to damage
from electrostatic discharge (ESD). Ensure adequate static protection is in place
when handling, shipping, and servicing the internal components of this equipment.
G Avoid stressing the plastic in any way to avoid damage to either the plastic or
internal components.
Removing and Replacing the Battery Housing and Battery
All batteries can cause property damage and/or bodily injury such as burns if a
E conductive material such as jewelry, keys, or beaded chains touch exposed terminals.
The conductive material may complete an electrical circuit (short circuit) and
become quite hot. Exercise care in handling any charged battery, particularly when
placing it inside a pocket, purse, or other container with metal objects.
1. Ensure the phone is turned off.

2. Press in and hold the battery housing latch as shown in Figure 5.
BATTERY
HOUSING
LATCH BATTTERY
HOUSING
010625o
Figure 5. Removing the battery housing
18 6881038B35
Level III Service Manual Disassembly
3. Lift the battery housing completely off the phone.

4. Lift the end of the battery and remove it completely. See Figure 6.
BATTERY
010626o
Figure 6. Removing the battery
There is a danger of explosion if the Lithium Ion battery is replaced incorrectly.
E Replace only with the same type of battery or equivalent as recommended by the
battery manufacturer. Dispose of used batteries according to the manufacturer’s
instructions.
5. To replace, Align the battery with the battery compartment so the contacts on
the battery match the battery contacts in the phone.
6. Insert the battery, printed arrow first, into the battery compartment and push
down.
7. Insert the ridge at the bottom of the battery housing into the base of the phone,
then push the cover down and snap it into place.
6881038B35 19
Removing and Replacing the Subscriber Identity Module (SIM)

1. Remove the battery housing and battery as described in the procedures.
SIM HOLDER
SIM
010627o
Figure 7. Removing the SIM
2. Slide the SIM holder down (away from the antenna) to unlock and rotate to
open as shown in Figure 7.
3. Carefully lift the SIM from its holder.
4. To replace, insert the SIM into the holder, ensuring the keyed corner of the
SIM aligns with the notch molded into the holder.
5. Close the SIM holder and slide it up (toward the antenna) to lock.
6. Replace the battery and battery housing as described in the procedures.
20 6881038B35
Removing and Replacing the Antenna

1. Remove the battery housing and battery as described in the procedures.
2. By hand, rotate the antenna counterclockwise until loose. See Figure 8.
ANTENNA
010628o
Figure 8. Removing the antenna
3. When the antenna threads are completely disengaged, pull the antenna
straight out of the phone to remove.
G Ensure antenna threads are properly engaged before tightening to prevent damage
to the antenna or housing.
4. To replace, insert the threaded end of the antenna carefully into the housing
and, after ensuring the threads are properly engaged, rotate clockwise. Tighten
firmly by hand.
5. Replace the battery and battery housing as described in the procedures.
Removing and Replacing the Rear Chassis Assembly
G This product contains static-sensitive devices. Use anti-static handling procedures

to prevent electrostatic discharge (ESD) and component damage.
1. Remove the battery housing, battery, and antenna as described in the proce-
dures.
G In addition to 4 screws, the rear chassis assembly is fastened with plastic catches.
These are fragile and should be released with care.
6881038B35 21
2. Using a Torx driver with a T-6 bit, remove the 2 knuckle screws and 2
transceiver screws from the rear chassis assembly. See Figure 9.
KNUCKLE
SCREWS
TRANSCEIVER
SCREWS
010629o
Figure 9. Removing the rear chassis assembly screws
3. Locate the 2 housing catches on the sides of the phone as shown in Figure 10.
4. Using the disassembly tool, depress the housing catches to release the rear
chassis assembly from the front housing.
22 6881038B35
5. Lift the rear chassis assembly away from the front housing to remove.
HOUSING
CATCH
REAR
CHASSIS
ASSEMBLY
DISASSEMBLY
TOOL
FRONT HOUSING
010630o
Figure 10. Removing the rear chassis assembly
6. To replace, carefully align rear chassis assembly with the front housing, then
press the rear chassis assembly down until the 2 housing catches engage with
the corresponding openings on the rear chassis assembly. Press the housings
together until the catches snap into place.
7. Replace the 2 knuckle screws and 2 transceiver screws and tighten securely.
Do not over tighten.
8. Replace the antenna, battery, and battery housing as described in the proce-
dures.
6881038B35 23
Removing and Replacing the Transceiver Board Assembly
G This product contains static-sensitive devices. Use anti-static handling procedures

to prevent electrostatic discharge (ESD) and component damage.
1. Remove the battery housing, battery, antenna, and rear chassis assembly as
described in the procedures.
G The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when
handling.
2. Carefully work the flat end of the disassembly tool under the flex connector
and remove the connector from the transceiver board. See Figure 11.
DISASSEMBLY TOOL
TRANSCEIVER BOARD
ASSEMBLY
FLEX CONNECTOR
010631o
Figure 11. Disconnecting the flex from the transceiver board
24 6881038B35
3. Lift the transceiver board assembly from the front housing. See Figure 12.
DISASSEMBLY
TOOL
FRONT HOUSING SPACER KEYBOARD TRANSCEIVER BOARD

GASKET ASSEMBLY ASSEMBLY
010632o
Figure 12. Removing the transceiver board assembly
4. To replace, insert the transceiver board assembly into the front housing with
the flex connector on top. Ensure the spacer gasket is correctly positioned
between the keyboard assembly and the transceiver board assembly.
Be sure the volume/smart buttons and voice button are correctly positioned in
➧ relation to the corresponding switches on the transceiver board. Verify operation of
the buttons after replacing the transceiver board and rear chassis assembly.
5. Insert the flex connector squarely into its mating connector on the transceiver
board and press firmly until it snaps into place.
6. Replace the rear chassis assembly, antenna, battery, and battery housing as
6881038B35 25
Removing and Replacing the Volume / Smart and Voice Buttons

1. Remove battery housing, battery, antenna, rear chassis assembly, and trans-
ceiver board assembly as described in the procedures.
2. Using the plastic tweezers, lift the volume / smart buttons and the voice button
from the transceiver board assembly. See Figure 13.
TRANSCEIVER BOARD ASSEMBLY
VOICE
BUTTON
PLASTIC TWEEZERS SMART / VOLUME

BUTTONS
010633o
Figure 13. Removing the volume / smart and voice buttons
3. To replace, set the volume / smart buttons and the voice button onto the
corresponding transceiver board switches.
4. Replace the transceiver board assembly, rear chassis assembly, antenna,
battery, and battery housing as described in the procedures.
Removing and Replacing the Microphone

1. Remove the battery housing, battery, antenna, rear chassis assembly, and
transceiver board assembly as described in the procedures.
G The wire leads on the microphone are easily bent or broken. Exercise care when
handling.
26 6881038B35
TRANSCEIVER BOARD ASSEMBLY
MICROPHONE GROMMET
PLASTIC TWEEZERS
MICROPHONE
010634o
Figure 14. Removing the microphone
2. Using the plastic tweezers, carefully lift the microphone grommet from the
microphone as shown in Figure 14.
3. Again using the plastic tweezers, pull the microphone straight out of its socket
on the transceiver board.
G When replacing, do not force the microphone into its socket. The microphone is keyed
to fit only one way and will fit easily when properly aligned.
4. To replace, align the microphone with the microphone socket on the transceiver
board and press firmly into place. Be sure the microphone is seated flat against
the transceiver board.
5. Press the microphone grommet into place over the microphone.
6881038B35 27
Removing and Replacing the Spacer Gasket

1. Remove battery housing, battery, antenna, rear chassis assembly, and trans-
ceiver board assembly as described in the procedures.
2. Using the disassembly tool, lift the spacer gasket completely from the keyboard
assembly. See Figure 15.
KEYBOARD ASSEMBLY
SPACER GASKET
FRONT HOUSING
DISASSEMBLY TOOL
010636o
Figure 15. Removing the spacer gasket
3. To replace, position the spacer gasket so the alignment pins on the spacer
gasket line up with the alignment holes on the keyboard assembly. Press the
spacer gasket into place, ensuring it is flat against the keyboard assembly.
28 6881038B35
Removing and Replacing the Keyboard Assembly

1. Remove battery housing, battery, antenna, rear chassis assembly, transceiver
board assembly, and spacer gasket as described in the procedures.
2. Using the disassembly tool, carefully lift the keyboard assembly from the front
housing. See Figure 16.
KEYBOARD ASSEMBLY
FRONT
HOUSING
ALIGNMENT POST,
DISASSEMBLY TOOL ALIGNMENT HOLE 2 PLACES
010639o
Figure 16. Removing the keyboard assembly
3. To replace, position the keyboard assembly so its alignment holes line up with
the posts on the front housing. Firmly press the keyboard assembly into place
in the front housing.
4. Replace the spacer gasket, transceiver board assembly, rear chassis assembly,
antenna, battery, and battery housing as described in the procedures.
6881038B35 29
Removing and Replacing the Keypad

1. Remove the battery housing, battery, antenna, rear chassis assembly, trans-
ceiver board assembly, spacer gasket, and keyboard assembly as described in
the procedures.
2. Lift the keypad from the front housing as shown in Figure 17.
KEYPAD
DISASSEMBLY TOOL FRONT HOUSING

010640o
Figure 17. Removing the keypad
3. To replace, insert the keypad into the front housing, ensuring the keys align
properly with the openings in the front housing.
4. Replace the keyboard assembly, spacer gasket, transceiver board assembly,
rear chassis assembly, antenna, battery, and battery housing as described in
the procedures.
30 6881038B35
Removing and Replacing the Flip Assembly

1. Remove the battery housing, battery, antenna, rear chassis assembly, trans-
ceiver board, spacer gasket, keyboard assembly, and keypad as described in
the procedures.
G The flex is fragile and easily damaged. Be very careful when passing the flex through
the front housing opening.
2. Lift the front housing from the flip assembly being careful to not damage the
flex attached to the flip assembly.
FLEX KNUCKLE
POST
FRONT HOUSING
OPENING
FRONT
HOUSING
FLIP ASSEMBLY
010641o
Figure 18. Removing the flip assembly from the front housing
G When installing a new flip assembly, do not remove the transparent protective film
from the lenses. This film prevents damage to the lenses during service and
handling. It is to be removed only by the end user.
6881038B35 31
3. To replace, route the flex through the front housing opening and press the front
housing firmly onto the knuckle posts. Be sure the front housing is flat against
the flip assembly.
4. Replace the keypad, keyboard assembly, spacer gasket, transceiver board
assembly, rear chassis assembly, antenna, battery, and battery housing as
G There are no Level 1 and 2 serviceable parts inside the flip assembly. The flip
assembly must be replaced as a complete assembly.
32 6881038B35
Level III Service Manual Subscriber Identity Module (SIM) and Identification
Subscriber Identity Module (SIM) and Identification

SIM Card
A SIM is required to access the existing local GSM network, or remote networks
when traveling (if a roaming agreement has been made with the provider).
The SIM contains:
• All the data necessary to access GSM services.
• The ability to store user information such as phone numbers.
• All information required by the network provider to provide access to the net-
work.
Personality Transfer
A personality transfer is required when a phone is express exchanged or when the
main board is replaced. Personality transfers reproduce the customer's original
personalized details such as menu and stored memory such as phone books, or even
just program a unit with basic user information such as language selection. V.60g
telephones use TrueSync® synchronization software to effect a personality transfer.
Identification
Each Motorola GSM device is labeled with a variety of identifying numbers. The
following information describes the current identifying labels.
Mechanical Serial Number (MSN)

The Mechanical Serial Number (MSN) is an individual unit identity number and
remains with the unit throughout the life of the unit.
The MSN can be used to log and track a unit on Motorola's Service Center Database.
The MSN is divided into 4 sections as shown in Figure 19.
MSN 10 Digits
3 Digits 1 Digit 2 Digits 4 Digits
APC DC DC SNR
Account Product Code Distribution Center Date Code: Year and Unit's individual serial
TM
i.e. StarTAC Phone130 i.e. Easter Inch Month of Shipment number
000807a
Figure 19. MSN Label breakdown
6881038B35 33
Subscriber Identity Module (SIM) and Identification V. Series 60g
International Mobile Station Equipment Identity (IMEI)

The International Mobile station Equipment Identity (IMEI) number is an individ-
ual number unique to the PCB and is stored within the unit's memory. The following
diagram illustrates the various parts of this number.
IMEI 16 Digits
6 Digits 2 Digits 6 Digits 2 Digits
TAC FAC SNR IU
Type Approval Code Distribution Center Individual PCB Serial Internal Use - spare
factory code Number digits
000808o
Figure 20. IMEI Label breakdown
Other label number configurations present are:

• TRANSCEIVER NUMBER: Identifies the product type. Normally the SWF
number. (i.e. V100).
• PACKAGE NUMBER: Identifies the equipment type, mode, and language in
which the product is shipped.
34 6881038B35
Level III Service Manual Troubleshooting
Troubleshooting
Manual Test Mode
Motorola V.60g telephones are equipped with a manual test mode capability. This
allows service personnel to verify functionality and perform fault isolation by
entering keypad commands.
To enter the manual test command mode, a GSM / DCS test SIM must be used.
1. Press , to turn the phone OFF.
2. Remove the battery as described in the procedures.
3. Remove the customer’s SIM card from the phone as described in the proce-
dures.
4. Insert the test SIM into the SIM slot.
5. Replace the battery as described in the procedures.
6. Press , to turn the phone ON.
Manual Test Mode Commands
Table 3. Manual Test Commands

Key Sequence Test Function/Name Remarks
<Menu>048263* Enter manual test mode
“End” Key Exit manual test mode
54* Suspend Required for all Test Mode Operations
0*0*0 Select tone 0
0*0*1 Select tone 1
0*0*2 Select tone 2
0*0*3 Select tone 3
0*0*4 Select tone 4
0*0*5 Select tone 5
0*0*6 Select tone 6
0*0*7 Select tone 7
0*0*8 Select tone 8
0*0*9 Select tone 9
0*1*X Disable tone X
3*0*1 Enable vibrator
3*0*0 Disable vibrator
5*0*0 Set audio level 0
6881038B35 35
Troubleshooting V. Series 60g
Table 3. Manual Test Commands (Continued)

Key Sequence Test Function/Name Remarks
6*2*2*0*0 Set Audio Path. Int Mic, IntSpk, RX unmute, TX unmute
6*4*6*0*0 Set Audio Path. Boom Mic, Boom Spk, RX unmute, TX unmute
10*0*3 Set band GSM 900
10*0*4 Set band DCS 1800
10*0*5 Set band PCS 1900
10*0*6 Set dual band GSM 900 / 1800
10*1*0 Read band 3= GSM 4= DCS 5= PCS 6 =GSM/DCS
18*0 Initialize non-volatile memory (Master Reset)
18*1 Initialize non-volatile memory (Master Clear)
55*2*001 Test Display. All pixels ON
55*2*000 Test Display. All pixels OFF
55*2*002 Test Display. Checkerboard pattern A
55*2*003 Test Display. Checkerboard pattern B
55*2*004 Test Display. Border pixels ON
*#06# IMEI Check No Test Mode Required
Phone Set up --> Flex Version / Technology / S-W Version / Readiness Status No Test Mode Required
Phone Status -->
Other
Information
36 6881038B35
Troubleshooting Chart
Table 4. V.60g Telephone: Level 1 and 2 Troubleshooting Chart

SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY
1. Telephone will not turn on or stay on. a) Battery either discharged or Measure battery voltage across a 50 ohm (>1
defective. Watt) load. If the battery voltage is <3.25 Vdc,
recharge the battery using the appropriate
battery charger. If the battery will not recharge,
replace the battery. If battery is not at fault,
proceed to b.
b) Battery connectors open or Visually inspect the battery connectors on both
misaligned. the battery and the telephone. Realign and, if
necessary, either replace the battery or refer to
a Level 3 Service Center for the battery
connector replacement. If battery connectors
are not at fault, proceed to c.
c) Transceiver board assembly Remove the transceiver board assembly.
defective. Substitute a known good assembly and
temporarily reassemble the unit. Depress the
PWR button; if unit turns on and stays on,
disconnect the dc power source and reassemble
the telephone with the new transceiver board
assembly. Verify that the fault has been cleared.
If the fault has not been cleared then proceed to
d.
d) keyboard assembly failure. Replace the keyboard assembly. Temporarily
connect a +3.6 Vdc supply to the battery
connectors. Depress the PWR button. If unit
turns on and stays on, disconnect the dc power
source and reassemble with the new keyboard
assembly.
2. Telephone exhibits poor reception or a) Antenna assembly defective. Check to make sure that the antenna pin is
erratic operation such as calls frequently properly connected to the transceiver board
dropping or weak or distorted audio. assembly. If connected properly, substitute a
known good antenna. If the fault is still present,
proceed to b.
b) Transceiver board assembly Replace the transceiver board assembly (refer
defective. to 1c). Verify that the fault has been cleared and
reassemble the unit with the new transceiver
board assembly.
3. Display is erratic, or provides partial or a) Transceiver board connections Remove rear chassis assembly from unit, check
no display. faulty. general
condition of flexible printed cable (flex). If the flex
is good, check that the flex connector is fully
pressed down. If not, check connector to
transceiver board connections. If faulty
connector, replace the transceiver board
assembly. If connector is not at fault, proceed to
b.
b) Flip assembly defective. Temporarily replace the flip assembly with a
known good assembly. If fault has been cleared,
reassemble with the new flip assembly. If fault
not cleared, proceed to c.
c) Transceiver board assembly Replace the transceiver board assembly (refer
board assembly.
6881038B35 37
Table 4. V.60g Telephone: Level 1 and 2 Troubleshooting Chart (Contd.)

SYMPTOM PRO ABLE CAUSE VERIFICATION AND REMEDY
4. Incoming call alert transducer audio Faulty transceiver board assembly. Replace the transceiver board assembly (refer
distorted or volume is too low. to 1c). Verify that the fault has been cleared and
board assembly.
5. Telephone transmit audio is weak. a) Microphone connections to the Gain access to the microphone as described in
(usually indicated by called parties transceiver board assembly defective. the procedures. Check connections. If connector
complaining of difficulty in hearing voice). is faulty proceed to c; if the connector is not at
fault, proceed to b.
b) Microphone defective. Gain access to microphone. Disconnect and
substitute a known good microphone. Place a
call and verify improvement in transmit signal as
heard by called party. If good, reassemble with
new microphone. If microphone is not at fault,
reinstall original microphone and proceed to c.
board assembly.
6. Receive audio from earpiece speaker is a) Connections to or from transceiver Gain access to the transceiver board assembly
weak or distorted. board assembly defective. as described in the procedures. Check flex and
the flex connector from the flip assembly to the
transceiver board assembly. If flex is at fault,
replace flip assembly. If flex connector is at fault,
proceed to d. If connection is not at fault,
proceed to b.
c) Antenna assembly defective. Check to make sure the antenna is installed
correctly. If the antenna is installed correctly,
substitute a known good antenna assembly. If
this does not clear the fault, reinstall the original
antenna assembly and proceed to d.
d) Transceiver board assembly Replace the transceiver board assembly (refer
reassemble with the new transceiver board
assembly.
7. Telephone will not recognize or accept a) SIM defective. Check the SIM contacts for dirt. Clean if
SIM. necessary and check if fault has been cleared. If
the contacts are clean, insert a known good SIM
into the telephone. Power up the unit and
confirm that the SIM has been accepted. If the
fault no longer exists, replace the defective SIM.
If the SIM is not at fault, proceed to b.
board assembly.
38 6881038B35
Table 4. V.60g Telephone: Level 1 and 2 Troubleshooting Chart (Continued)

SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY
8. Phone does not sense when flip is a) Flip assembly defective. Temporarily replace the flip assembly with a
opened or closed (usually indicated by known good assembly. If fault has been cleared,
inability to answer incoming calls by reassemble with the new flip assembly. If fault
opening the flip, or inability to make not cleared, proceed to b.
outgoing calls).
b) Transceiver board assembly Replace the transceiver board assembly (refer
board assembly.
9. Vibrator feature not functioning. Transceiver board assembly defective. Replace the transceiver board assembly (refer
to 1c). Verify that the fault has been cleared and
board assembly.
10. Internal Charger not working. Faulty charger circuit on transceiver Test a selection of batteries in the rear pocket of
board assembly. the desktop charger. Check LED display for the
charging indications. If these are charging
properly, then the internal charger is at fault.
Replace the transceiver board assembly (refer
to 1c). Verify that the fault has been cleared and
board assembly.
11. Real Time Clock resetting when Lithium button cell in the display board Refer service to a Level 3 service center for
standard battery is removed. may be depleted. replacement.
12. No or weak audio when using headset. a) Headset not fully pushed home. Ensure the headset plug is fully seated in the
jack socket. If fault not cleared, proceed to b.
b) Faulty jack socket on transceiver Replace the transceiver board assembly (refer
board assembly. to 1c). Verify that the fault has been cleared and
board assembly.
Programming: Software Upgrade and Flexing

Contact your local technical support engineer for information about equipment and
procedures for flashing and flexing.
6881038B35 39
40 6881038B35
Level III Service Manual Part Number Charts
Part Number Charts

The following charts are provided as a reference for the parts associated with
V.60g telephones.
Related Publications
Motorola V.series™ 60g Wireless Phone Reference Guide, English 6809435A89
6881038B35 41
Part Number Charts V. Series 60g
Exploded View Diagram
11
12
3 13
4
14
5
15
6
16
10
17
010642o
Figure 21. Exploded view diagram
42 6881038B35
Level III Service Manual Part Number Charts
Exploded View Parts List
Table 5. Exploded View Parts List

Item Motorola Part Item Motorola Part
Number Number Description Number Number Description
1 1587623K08 Front housing 10 See Table 7 Battery housing

2 0187969K03 Keyboard assembly 11 0187985K09 Flip assembly
3 3887988K03 Volume / smart button 12 See Table 6 Keypad
4 0587988K01 Microphone grommet 13 2687960K03 Spacer gasket
5 See Note 1 Transceiver board assembly 14 8589243L05 Antenna
6 5087974K01 Microphone 15 3887987K03 Voice button
7 0187514L19 Rear chassis assembly 16 0387791L01 Screw, knuckle (2)
8 0387790L04 Screw, transceiver (2) 17 3888329L01 RF plug
9 See Table 7 Battery
Notes: 1. Not available as spares in EMEA Service markets.
There is a danger of explosion if the Lithium Ion battery pack is replaced incorrectly.
E Replace only with the same type of battery or equivalent as recommended by the
battery manufacturer. Dispose of used batteries according to the manufacturer’s
instructions.
6881038B35 43
Part Number Charts V. Series 60g
Model-dependent Part Numbers
Table 6. Model-dependent Part Numbers

Item
Number Part Description Part Number
12 Keypad, English 3887961K02

12 Keypad, Simple Chinese 3887961K03
12 Keypad, Complex Chinese 3887961K04
Accessories
Table 7. Accessories
Part Description Part Number
Battery, slim, Li Ion, 500 mAh SNN5717
Battery, high performance, Li Ion, 800 mAh SNN5705
Battery, extra capacity Li Ion, 1100 mAh SNN5706
Battery housing, slim battery SYN9072
Battery housing, high performance battery SYN8359
Battery housing, extra capacity battery SYN8360
Mid-Rate travel charger SPN4950
Adapter, travel charger, Euro plug SYN7456
Adapter, travel charger, UK plug SYN7455
Adapter, travel charger, Aus/NZ plug SYN8127
Adapter, travel charger, Indian (5 Amp) plug SYN7461
Adapter, travel charger, Korean plug SYN7460
Desktop charger, dual pocket SPN4772
Vehicle power adapter SYN7818
Car kit, easy install SYN8597
Car kit, pro install S8780
Headset, FM stereo radio SYN8609
Headset, send / end button SYN8419
Headset, retractable SYN8284
Neckloop, hands-free (compatible with T-coil hearing aids) SYN7875
Speaker, hands-free clip-on SYN8610
Desktop station, hands-free SYN8596
Data kit, USB 98326
Data kit, serial multi-connect 98320
Data kit, serial multi-connect for Palm™ III/V 98321
Carry case, leather SYN8463
Holster SYN8454
44 6881038B35
V.60g L3 Parts List
Part Ref Part Number Part Description Part Ref Part Number Part Description
A10 3989013L02 ANT CONTACT Q932 4809579E29 SI3443
A11 0987796L01 ANT SWITCH Q938 4809579E29 SI3443
AL900 5087951K01 SPKR Q942 4809579E49 SI6467DQ
CR1948 4809948D18 SMS05 Q944 4809939C39 EMD9T2R
CR200 4809877C09 BB555 Q946 4809579E33 SI6963DQ
CR201 4809877C10 BB659 SH2 2688686K04 SHIELD
CR806 4809118D02 LNJ115W8P0MT SH3 2688402K04 SHIELD
CR850 4808612Y01 RB751V-40 SH4 2688404K04 SHIELD
CR901 4813833B10 MBR0530T1 SH5 2688403K04 SHIELD
CR902 4813833B10 MBR0530T1 SH825 2609827G10 DOG HOUSE
CR903 4809924D18 RB520S-30 SH826 2609827G10 DOG HOUSE
CR932 4809653F07 MBRM120ET3 SH827 2609827G10 DOG HOUSE
CR940 4809653F07 MBRM120ET3 SH900DNP 2687960K03 LOGIC SH
CR950 4808612Y01 RB751V-40 SMART 4087635K01 DWN
D510 4809948D13 BA892 U10 5109572E38 AC_717
D545 4809948D13 BA892 U100 5113814A15 RF FE IC
D701 4809606E02 DAN222T U110 5109522E74 NC7ST08
DWN 4087635K01 DWN U120 5109522E74 NC7ST08
FL100 9103769S05 FILTER U201 5109879E91 Magic DM
FL101 9109069E04 FILTER U202 5109522E73 NC7WZ08K
FL102 9109239M12 FILTER U300 4809283D85 HDI RX VCO
FL103 9109450C06 FILTER U350 4809283D92 HDI TX VCO
FL104 9109487U02 IF SAW U400 5109923D50 PAC
FL200DNP 9188695K02 Intarsia U500 5109730C47 GSM PA
J650 0987837L02 HEADSET JACK 5pins U550 5109730C48 DCS PA
J651 0985622G01 MIC CON U702 5109509A36 KM616FR4010
J800 0987816K04 BD-BD CON U703 5109509A39 CY62137V18
J825 0987817K01 DISPLAY CON 22 pin U850DNP 5162852A33 IrDA
J850 0987636K05 CE BUS CON U855 5162852A59 MUX SW
J851 3987522K03 BATTERY CON U856 5162852A59 MUX SW
J890 3987955K02 SIM CON U857 5162852A59 MUX SW
M810 5987947K02 VIBRATOR U858 5162852A59 MUX SW
Q151 4809527E30 27E30 U859DNP 5109522E53 NC7SZ125
Q200 4809527E24 27E24 U900 5109879E83 GCAP3 Rev 2.6S
Q201 4809579E48 FDC6306P U901 5109731C32 OVIC IC
Q203 4809579E48 FDC6306P UP 4087635K01 DWN
Q204 4809579E39 FDG6323L VA 4087635K01 DWN
Q403 4809939C35 EMT5 VR1948 4809788E06 UDZTE-176.8B
Q404 4809939C34 EMB10 VR802 4809788E06 UDZTE-176.8B
Q405 4809939C34 EMB10 VR825 4809788E06 UDZTE-176.8B
Q406 4809939C34 EMB10 VR826 4809788E06 UDZTE-176.8B
Q410 4809939C32 EMH4 VR827 4809788E06 UDZTE-176.8B
Q450 4809579E49 SI6467DQ VR828DNP 4809788E06 UDZTE-176.8B
Q451 4809940E02 DTC114YE VR829DNP 4809788E06 UDZTE-176.8B
Q530 4809527E26 2SC5081 VR940 4809788E06 UDZTE-176.8B
Q901 5109817F45 FET VS1845 4809948D18 SMS05
VS1946 4809948D18 SMS05
VS1947 5109962C20 USB Buffer
VS1949 4809948D18 SMS05
Y200 4809612J35 26 MHz

Y900 4809995L05 CC4V
45
00DNP .. DNP
00DNP00001 RES, DNP
00DNP00002 RES, DNP
00DNP00037 RES, DNP
00DNP00038 IDCTR, DNP
00DNP00043 CAP, DNP
00DNP00399 IDCTR, DNP
00DNP11111 CAP, DNP
0609175L02 RES, .250
0609591M37 RESNET 10K
0609591M45 RESNET 47K
0613744L11 RES, .24
0660076S01 RES, 0 OHM 30x60
0662057M01 RES, 0 OHM
0662057M02 RES, 1 OHM
0662057M14 RES, 3.3
0662057M19 RES, 5.1
0662057M26 RES, 10
0662057M32 RES, 18
0662057M34 RES, 22
0662057M38 RES, 33
0662057M42 RES, 47
0662057M43 RES, 51
0662057M46 RES, 68
0662057M50 RES, 100
0662057M54 RES, 150
0662057M58 RES, 220
0662057M62 RES, 330
0662057M68 RES, 560
0662057M70 RES, 680
0662057M74 RES, 1K
0662057M76 RES, 1.2K
0662057M78 RES, 1.5K
0662057M82 RES, 2.2K
0662057M83 RES, 2.4K
0662057M84 RES, 2.7K
0662057M86 RES, 3.3K
0662057M88 RES, 3.9K
0662057M90 RES, 4.7K
0662057M91 RES, 5.1K
0662057M92 RES, 5.6K
0662057M93 RES, 6.2K
0662057M98 RES, 10K
0662057N03 RES, 15K
0662057N06 RES, 20K
0662057N07 RES, 22K
0662057N09 RES, 27K
0662057N11 RES, 33K
0662057N13 RES, 39K
0662057N15 RES, 47K
0662057N19 RES, 68K
0662057N23 RES, 100K
0662057N32 RES, 240K
0662057N33 RES, 270K
0662057N34 RES, 300K
46
0662057N35 RES, 330K
0662057N39 RES, 470K
0662057N47 RES, 1MEG
0687874L02 RES, .1
0688783L01 RES, .24
0809084T38 CAP, .0033UF
0809084T40 CAP, .0047UF
0985622G01 CONN_J MIC CON
0987636K03 CONN_J CE BUS CON
0987636K05 CONN_J CE BUS CON
0987796L01 CONN_J ANT SWITCH
0987816K02 CONN_J BD-BD CON
0987816K04 CONN_J BD-BD CON
0987817K01 CONN_J DISPLAY CON 22 pin
0987817K02 CONN_J DISPLAY CON 16 pin
0987850K04 CONN_J HEADSET JACK
0987984K01 CONN_J ANT SWITCH
0987984K02 CONN_J ANT SWITCH
0987837L02 CONN_J HEADSET JACK 5pins
0989958K01 CONN_J DISPAY SAPPH
2104801Z01 CAP, 0.5PF
2104801Z08 CAP, 1.2PF
2104801Z09 CAP, 1.3PF
2104801Z11 CAP, 1.6PF
2104801Z17 CAP, 3.0PF
2109622N01 CAP, 560PF
2113740F12 CAP, 2.4PF
2113740F14 CAP, 3PF
2113740F15 CAP, 3.3PF
2113740F17 CAP, 3.9PF
2113740F31 CAP, 15PF
2113740F35 CAP, 22PF
2113740F58 CAP, 200PF
2113740F59 CAP, 220PF
2113740F61 CAP, 270PF
2113740F65 CAP, 390PF
2113740F67 CAP, 470PF
2113741F28 CAP, 1300PF
2113743E03 CAP, .015UF
2113743E20 CAP, 0.1UF
2113743F16 CAP, 1UF
2113743L05 CAP, 330PF
2113743L17 CAP, 1000PF
2113743L19 CAP, 1200PF
2113743L21 CAP, 1500PF
2113743L33 CAP, 4700PF
2113743L41 CAP, .01UF
2113743M24 CAP, 0.1UF
2113743N03 CAP, 1PF
2113743N05 CAP, 1.2PF
2113743N07 CAP, 1.5PF
2113743N08 CAP, 1.6PF
2113743N10 CAP, 2.2PF
2113743N12 CAP, 2.7PF
2113743N13 CAP, 3.0PF
47
2113743N14 CAP, 3.3PF
2113743N16 CAP, 3.9PF
2113743N18 CAP, 4.7PF
2113743N19 CAP, 5.1PF
2113743N20 CAP, 5.6PF
2113743N24 CAP, 8.2PF
2113743N26 CAP, 10PF
2113743N27 CAP, 11PF
2113743N28 CAP, 12PF
2113743N30 CAP, 15PF
2113743N34 CAP, 22PF
2113743N36 CAP, 27PF
2113743N38 CAP, 33PF
2113743N40 CAP, 39PF
2113743N42 CAP, 47PF
2113743N44 CAP, 56PF
2113743N50 CAP, 100PF
2113743N52 CAP, 120PF
2113743N54 CAP, 150PF
2113928A01 CAP, 1.0UF
2113928C03 CAP, 1.0UF
2113928C04 CAP, 4.7UF
2113928J08 CAP, 10UF
2113928N01 CAP, 0.1UF
2113928P04 CAP, 1.0UF
2113928V08 CAP, 10UF
2309121D10 CAPP, 33UF
2311049A58 CAPP, 10UF
2311049A89 CAPP, 22UF
2387328L01 CAPP, 33UF
2387328L02 CAPP, 33UF
2404554Z27 IDCTR, 8.2UH
2409134J27 IDCTR, 100MH
2409154M01 IDCTR, 1.0NH
2409154M04 IDCTR, 1.8NH
2409154M05 IDCTR, 2.2NH
2409154M09 IDCTR, 4.7NH
2409154M10 IDCTR, 5.6NH
2409154M11 IDCTR, 6.8NH
2409154M12 IDCTR, 8.2NH
2409154M13 IDCTR, 10.0NH
2409154M15 IDCTR, 15.0NH
2409154M17 IDCTR, 22.0NH
2409154M19 IDCTR, 33.0NH
2409154M20 IDCTR, 39.0NH
2409154M60 IDCTR, 5.6NH
2409154M86 IDCTR, 6.8NH
2409646M03 IDCTR, 5.6NH
2409646M04 IDCTR, 6.8NH
2409646M05 IDCTR, 8.2NH
2409646M09 IDCTR, 18NH
2409646M13 IDCTR, 39NH
2409646M85 IDCTR, 22NH
2409646M87 IDCTR, 33NH
2409646M94 IDCTR, 47NH
48
2409646M95 IDCTR, 39NH
2409646M96 IDCTR, 68NH
2409646M97 IDCTR, 82NH
2503778K07 IDCTR, 15UH
2503778K12 IDCTR, 47NH
2609827G10 SHIELD DOG HOUSE
2687960K03 SHIELD LOGIC SH
2888196K01 SMART CON
2688402K03 SHIELD SHIELD
2880001S07 CONN_P HEADER
2880001S10 CONN_P HEADER
3987522K02 CONTACT BATTERY CON
3987522K03 CONTACT BATTERY CON
3987955K01 CONTACT SIM CON
3987955K02 CONTACT SIM CON
3988742L01 ANTENNA ANT CONTACT
3989006K01 ANTENNA ANT CONTACT
3989006K03 ANTENNA ANT CONTACT
4087635K01 SWITCH DWN
4808612Y01 RB751V-40 RB751V-40
4809118D02 LNJ115W8P0MT LNJ115W8P0MT
4809283D63 83D63 RX VCO
4809283D65 ATXN1007A TX VCO
4809283D84 TX VCO HDI TX VCO
4809283D85 RX VCO HDI RX VCO
4809283D92 TX VCO HDI TX VCO
4809527E24 27E24 27E24
4809527E26 2SC5081 2SC5081
4809527E30 27E30 27E30
4809579E29 SI3443 SI3443
4809579E33 SI6963DQ SI6963DQ
4809579E35 FDG6301N FDG6301N
4809579E39 FDG6323L FDG6323L
4809579E48 FDC6306P FDC6306P
4809579E49 SI6467DQ SI6467DQ
4809579E52 FDZ204P FDZ204P
4809606E02 DAN222T DAN222T
4809612J35 XTAL 26 MHz
4809653F07 MBRM120ET3 MBRM120ET3
4809788E06 UDZTE-176.8B UDZTE-176.8B
4809877C09 BB555 BB555
4809877C10 BB659 BB659
4809924D18 RB520S-30 RB520S-30
4809939C31 EMD3 EMD3
4809939C32 EMH4 EMH4
4809939C34 EMB10 EMB10
49
4809939C35 EMT5 EMT5
4809939C39 EMD9T2R EMD9T2R
4809940E02 DTC114YE DTC114YE
4809948D12 BAR_63-02W BAR_63-02W
4809948D13 BA892 BA892 48D39
4809948D18 SMS05 SMS05
4809995L05 CC4V CC4V
4809995L10 CC4V CC4V
4813833B10 MBR0530T1 MBR0530T1
4887611L01 IFR7555 IFR7555
5087951K01 SPKR SPKR
5109509A36 KM616FR4010 KM616FR4010
5109509A39 CY62137V18 CY62137V18
5109522E52 TC7SET32FU TC7SET32FU
5109522E53 NC7SZ125 NC7SZ125
5109522E73 NC7WZ08K NC7WZ08K
5109522E74 NC7ST08 NC7ST08
5109572E38 AC_717 AC_717
5109730C38 UPG2117G, GSM PA
5109730C39 UPG2118K, DCS PA
5109730C47 NEC 2000-2 GSM PA
5109730C48 NEC 2000-3 DCS PA
5109731C32 MC33645 OVIC IC
5109817F31 PST995PUR PST995PUR
5109817F45 nn FET
5109817F50 SP6680 Charge pump
5109841C63 nn Patriot RAM2.1 17x17
5109879E50 79E50 Magic DM
5109879E62 GCAP3 GCAP3 Rev 2.0
5109879E73 GCAP3 GCAP3 Rev 2.4
5109879E82 GCAP3 GCAP3 Rev 2.4S
5109879E83 GCAP3 GCAP3 Rev 2.6S
5109879E91 79E91 Magic DM
5109923D50 23D50 PAC
5109944C42 MC13709 RF FE IC
5109962C20 STF202_22 USB Buffer
5113814A15 MC13709 RF FE IC
5162852A33 HSDL3202 IrDA
5162852A59 MAX4599EXT MUX SW
5195015D07 Patriot GROM3
5199443A01 43A01 FLASH
5199471C03 Patriot GROM2
5199470C03 Patriot GROM2 13x13
5199491A01 Flash 64Mbit Whitecliff
5199494A01 Flash 32Mbit Whitecliff
5987947K01 MOTOR VIBRATOR
5987947K02 MOTOR VIBRATOR
9103769S04 69S04 FILTER
9103769S05 69S04 FILTER
9109069E04 SAFC1842 FILTER
9109239M05 F6CE FILTER
9109239M12 F6CE FILTER
9109450C06 50C06 FILTER
9109487U02 400MHz IF SAW
9188695K02 RCC012_01 Intarsia
50
PT09LVLA03 CONN_J, CONNECTOR
PT51BTNA17 TNA17 Patriot 13X13
PT51LVLA06 VLA06 PGA Socket
PT51LVLA95 VLA95 FET
PT51PLTA16 LTA16 Patriot 17X17
SHORT_RES0402 SHORT SHORT
51
V.60g - BLOCK DIAGRAM (pg. 1/2)
RF_V2
U10 / RX V1 V2 V3 V4 U10 / TX V1 V2 V3 V4 RX MID CHANNELS
A10 GSM 0 0 0 1 GSM 0 1 0 0 GSM: CH 62 -- 947,4 MHz A9
DCS 0 0 1 0 DCS 1 0 0 0 EGSM: CH 37 -- 942,4Mhz
DCS: CH 700 -- 1842,8MHz RX U201
PCS 0 0 0 1 PCS 1 0 0 0 PCS: CH 661 -- 1960MHz LOCAL Osc. 800MHz E9 MAGIC
OSCILLATOR discrete PLL
DCS_SW 1805-1990MHz
circuty
1805-1880MHz Q200 2
N_GSM_EXC_SW 1
FL100 CR200 C8 GPRS_TX
FL101 U100 20 24 RF_V1
A11 400MHz
Mech. Ant Switch 1 7 18 SCLK_OUT
V3 1930-1990MHz 3 400 MHz BCLKR
2 V1 9 F7
16 2 B C RX BFSR
5 A7 STEP RXI SDFS
16 DCS/PCS FL102 FL104 Q151 DEMODULATION G9 FL200 to Patriot
U10 4 1 ATT. SPI SDRX
GSM
RXQ BDR
4 13 C G8
12 2,5
V2 V4 925-960MHz RF_V2 SW_VCC C7 8 Bits GPRS_TX - LOW
SWITCH
12 9 7 23 6 22 10
2 14 C6 10 Bits GPRS_TX - HIGH
FL103 RX VCO MID CHANNELS
GSM: CH 62 -- 1347,4 MHz 2,75V RF_V2 4 3 G1
D2 G2 F1 VRef
GSM_EXC_SW EGSM: CH 37 -- 1342,4Mhz
5 S1 B+ J7
N_GSM_SEL
RX_EN
DCS: CH 700 -- 1442,8MHz
RVCO
N_DCS_SEL
B+ Q201 H1 PHASE
REG.
N_DCS_SW PCS: CH 661 -- 1560MHz 2 S2 DET
13MHz VCO
6 D1 1 Divider
RX VCO FRQ. RANGE 2,75V RF_V1 G1 H2 200KHz CR201
EGSM: 1325 - 1360Mhz H9, J9
DCS: 1405 - 1480MHz 13MHz
PCS: 1530 - 1590MHz
B+
DCS_SEL MAGIC_13MHz
TX FRQ. RANGE
H7, C8, J1 J6
2,3,6,7 PCS to Patriot
FILTER
EGSM: 880-915Mhz MUX G6 CLK_SELCT
SUPER
PA_B+ 1,5,8 C B
DCS: 1710-1785MHz Q450 4 Q451 DM_CS VCO_SEL from Patriot
PCS:1850-1910MHz Startup
U500 1 E SF_OUT C1 Ref.
20
1 /2
GSM RX_VCO_VT 1,5V - 3,2V A1
D510 PHASE Prog.
E1
6-9 16 B1
2 3 9 10 7 DET Divider REF. OSC.
EXC_EN A3 200KHz
26 MHz Y200 26MHz
11 U300 Divider AFC
REF.
A8
12 14 17 GSM_EXC_EN RX VCO PLL
C GSM DCS PCS
PA_B+ GSM_PWR_CTL C B PCS 0 0 1
Q530 MQSPI_CS
SF_OUT_F 0 1 0 SPI G5
DCS_SEL
(SF_OUT) F9
U550 15 16 LOGIC MQSPI_CLK
DCS/PCS
C4 INTER H4
D545 A4 CONTROL DX1
7-10 20 FACE J3
PAC_275
U350
TX_VCO_VT from Patriot
U400 3,14 4 5 4 2 19
6 3 LP
1 TX VCO MID CHANNELS 1,5V - 3,2V FILTER

RF DET PAC DCS_PCS_PWR_CTL GSM: CH 62 -- 902,4MHz 5V
RF_IN
- 6 PWR_CTL EGSM: CH 37 -- 897,4Mhz TX VCO
BUFFER RVCO
AMP + DCS: CH 700 -- 1747,8MHz 2 4 1 ( SDTX ) BDX
+ -
INTEGR.
PCS: CH 661 -- 1880MHz GSM DCS PCS N_DCS_SEL TXI TX J2
COMP. HPF MODULATION ( TX_CLK ) BCLKX
4 1 TX VCO FRQ. RANGE N_DCS_SEL 1 0 1 TXQ SPI
+ - N_GSM_EXC_EN 5 2 GSM_EXC_EN EGSM: 880-915Mhz
N_GSM_SEL G7
SAT. Q410 Q410 DPCS_EN 0 1 1
DET. DCS: 1710-1785MHz
3 6 PCS:1850-1910MHz 0 0 DP_MOD
EGSM_EN 1 B5
9 8 10 11 7
Logic 1 at low power RX_ACQ

AOC_DRIVE AOC_DRIVE B6
Logig 0 at high power H8
SAT_DETECT SAT_DETECT B4 LOGIC DM_CS
PA J4 from Patriot
TX_KEY
DETECT_SW DETECT_SW A5 CONTROL CONTROL H5
GPRS_TX
TX_KEY_PAC TX_KEY_PAC C5
EGSM_EN
EXC_EN
PCS
GSM_EXC_SW
N_GSM_EXC_SW RF_V2
DCS_SW N_DCS_SEL
N_DCS_SW GSM / DPCS SELECT CIRCUIT N_GSM_SEL
DCS_SEL RX SIGNAL PATH
SF_OUT
VCO_SEL SF_OUT_F
GSM_EXC_EN TX SIGNAL PATH REFERENCE CLOCK
RX_EN
N_GSM_EXC_EN Orderable Part
PAC_275 For description of GSM / DPCS Select Circuit MAIN VCO SIGNAL PATH
5V see document on: gsm-service.fle.css.mot.com
DPCS_EN TUNING VOLTAGES Non - Orderable Part
52
V.60g - BLOCK DIAGRAM (pg. 2/2)
VSIM_EN
To GCAP K8
From J825
SIM_PD0
K11 U700 MAGIC D7 MQSPI_CS1
SIM PATRIOT MQSPI
E8 MQSPI_CLK J825 Flip
B4 DX1 Display Connector
UDTR H10
UDCD
UCTS
URI
D15
G11
G10 PRIM.
ADDRESS BUS RESET_OUT
SDI_D_C
3
9
UDSR BB_MOSI 7 LCD
DATA BUS
F13 UART
BB_SPI_CLK 8 Connector
UTXD2 C14 N15 EB1_N DISP_SPI_CS 10
MEMORY FLASH_VCC
URTS2 D13 2ND L9 EB0_N DISP_SPI_CS2 11
INTER
UCTS2 F12 UART FACE P12 CE2 RTC_BATT 18
OE_N RTC Battery
URXD2 E13 N14 SR_VCC E1,D6 V1 A4,G4,D6
L8 RW_N EB1_N A1 U702
BRST_CLK V3 E1,G6 U701
D15 EB0_N B2 SPK_+ Earpiece
P13 FLASH_CS CE1 B5 SRAM BRST_CLK
FLASH_CS
B4
E7 FLASH SPK_-
15
Speaker
DATALOG_N C4 N14 16
N_TX_EN P14
ADV_N OE_N A2 2 Mbit OE_N F8 32 Mbit V2 1
D9 ECB_N RW_N G5 EB1_N C5
N_EXC_EN C7 J14 SIM_CLK SR_CS ADV_N C4 V3 19
MIDRATE_1 H12 T V3 FLASH_RST B5
SIM J13 SIM_RST E1,D6 EL_EN1 12 Backlight1
SW_B+_EN C3 i INTER
J11 SIM_TX EB1_N A1 U703 RESET_OUT EE Prom
STBY J9 m FACE SIM_RX EB0_N B2 D3
RX_EN A6 e
J12
CE2 B5 SRAM ECB_N
EL_EN2 13 Backlight2
RX_ACQ A7
C8 I
F3 SDI_D_C OE_N A2 2 Mbit
DM_CS MQSPI E1 DISP_SPI_CS RW_N G5
TX_KEY B6 n
A8
DISPLAY F6 DISP_SPI_CS2
CLK_SEL t
RESET H7 KEYPAD KBC0, KBC1
V2 IRDA_EN PORT KBR0, KBR1
3,8 5 J10
V3 IRDA_TX KBR4 - KBR7
2 U990 7 G14 PRIM. ONE
IRDA 6 IRDA_RX UART G2 BATT_SER_D
H11 WIRE
C10 B D
BCLKR
BFSR B10 B S AVDD, BVDD, OVCC, VCCA, DVDD, IVDD V3
BDR A10 I P POWER CVDD, EVDD, HVDD, JVDD V2 EXT POWER CONTROL
BDX B9 n CR940
BCLKX D10 t K3 HS_INT EXT_B+ ( to Charger )
SERIAL GCAP PRIM G13 RESET_OUT 8 2,3 4
AUDIO TIMER
MQSPI H7 RESET
PORT
UART
6,7 D2 S1 4 3 2
K14 EXT_BATT S2 Q946 G1 Q944 MIDRATE_1
K10
K13
F15
C15
F14
D14
J15
D1
A2
L3
( from CE Conn.)
E2
F5
F4
This resistor is IN the G2
F7
Charger accessory and 5 1
5
To Display V2 is used for identification
OVIC 1
J800
Keypad
GCAP_CLK (32kHz)
To Display Over voltage limit: 6,85V
INT4
INT5
Under voltage shut off: 2,67 U901
To Display Connector
MAGIC_13MHz
GCAP_SPI_CS 2
GCAP_13MHZ
RTC_BATT
BB-SPI_CLK
RESET
KBC0, KBC1
PWR_SW
10
ON_OFF
BATTERY
BB_MISO
BB_MOSI
B+ KBR0, KBR1 6-8 KEYPAD

CHARGER
STBY
BATT_FDBK
FSYNC
WDOG
DCLK
( to GCap) 3,12 MATRIX

KBR4 - KBR7
J650 AUDIO
RX
TX
AUX_MIC PWR_SW 13
Y900
4 EXT_B+ HS_INT
3
HS_SPKR BATT CONN. 5
ALRT_VCC 4, 2
Mic J851
K13
L12
L11
L13
L14
N14
K5
C5
B7
N7
A7
D6
D5
A6
C6
C4
E5
B5
C7
J5
3
R918
BL_SNK
1,2 L7
J651 B2 CODEC CNTL. TIMER BATT_+ 3 2 4 1 V2 14
ON BACKLIGHT
3,4 SERIAL LOGIG AD N6 EXT_B+
B1 LOGIC BATT_SER_D GND
SPK- INTERF. SPI CONV. M5 THERM
To Flip N1
SPK+ D/A I_SENSE THERM BATT+ 1
Connector M2 K7
2 J3 KEYPAD PCB
4
J850 ON_OFF
Alert AL900
CHRG_C 3 1,2,5,6
1 J1 M6
AUDIO_OUT Q932
15 K3 CHARGE
16 AUDIO_IN C3
SW_B+ Q901 SW_B+_EN MAGIC CR806
7 B+ 5V G14 CP VCC V2
Logic
USB_PWR USB_PWR U900
6 F13 GCAP3
USB+_UTXD USB+
4 E9 USB
USB-_URXD USB- INTERF. LED_RED
5 C9 LED
G10
OPTION1
13 OPTION2
INT4 DRIVE D14 LED_GRN
14 UDCD INT5
BL_SNK E8
BACKl.
CONTR.
9 UDTR
UCDC RX SIGNAL PATH
11 UDTR
SR_CS E7 SRAM
EXT_BATT VSIM1
3 SR_VCC A8 HOLD
P11 SIM_CLK
J900 SIM TX SIGNAL PATH
CE1 C8 C3 C6
BATT_FDBK LEVEL SIM_RST MAIN VCO SIGNAL PATH
2 BATT_FDBK N10 C2 C1
SHIFT SIM_I/O C7
M11 C5
G12,E13
USB / RS232 4 URTS2

P10 SIM_CLK
TUNING VOLTAGES
U701,U703
DATALOG
Switcher1
DRIVE
Board
Switche2
H12 Magic
5
B+ Sense
to U700
J4,J10,J14
U858
to U700,
to Q938
to Vibra
REFERENCE CLOCK
FLASH
M13 to SIM
to DSC
N10
VIB
SIM_RST
P1 AL
to
1
M9,P7
N11 SIM_TX
Orderable Part
N13
UCTS2
N12
H14
P12 SIM_RX
E14
M8
4
M7
P6
UCTS_CE 5
8 U855
MAIN
6 B+ VIB_OUT_1 Non - Orderable Part

1
UCTS
PA_DRV
UTXD2 M810 Vibrator

URI_CE
Boost
V_SIM1 (3V / 5V)
V_SIM_EN
Buck
V_REF (2,75V)
V3 (1. 8V)
V1 (5V)
V2 (2.75V)
U856
Q942
10 B+
1 URI From
Ext Pwr Cntl
4 URXD2 B+
UDSR_CE 5
Q938 ALERT_VCC to Backlight LED‘s and Alert
12 U857
1 BATT+
1 6 UDSR
17-20 DATALOG_N
53
A B C D E F G H I J K L M N
1
RF SCHEMATIC
10
11
53
1 AL SCHEMATIC SIDE 1 OF 2
10
11
54
AL SCHEMATIC SIDE 2 OF 2
1
10
11
55
V.60g - BOARD LAYOUT - TOP SIDE
56
V.60g - BOARD LAYOUT - BOTTOM SIDE
57
V.60g - SIGNAL FLOW - TOP SIDE
MIDRATE_1 EXT_BATT EXT_B+ B+ V1
HEADSET JACK
FLSH_CS
1 OE_N
EXT 32,768kHz USBVP SRAM SRAM
TP906
J850
CONNECTOR LB*
1 GND TP913
2 BATT_FDBK XTAL2 A6 A7 XTAL1
FLASH/
3 EXT_BATT TP900
B1 B2 C7 32kHz EEPROM
4 USB+ C6
TP907
MIC_OUT
AUX_MIC-
CLKIN
TP908
5 USB-
F
6 USB_PWR
EXT CONN
7 SW_B+
TP903
TP905
UB*
8 UCTS_CE
9 UDCD ALERT
SIM_PDO
TP917
10 URI_CE
11 UDTR GCAP3 RESET_OUT
M1 SPKIN
12 UDSR_CE ECB_N
13 INT4
M2 SPKR+
14 INT5 E
15 AUDIO_OUT
N1 SPKR-
16 AUDIO_IN R_W_N
D
17 GND CKO
RESET
18 GND L3 CKIL
VSIMEN
BB_MOSI
19 GND TP901
TCK
20 GND
17 14 TP902
13 DSP_DE PATRIOT
TP914 SPI_CS
KEYBOARD CON
TMS
H G
F14 CKOH_SCC_CLK SPI_CLK
TDO D10 SCKB
MUX_CTL SCDB_PC2 C10

TDI
SC1B B10 B9 STDB
A2 A1
PB14 CKIH
2 MCU_DE SRDB A10
1
TRST
KNUCKLE
MISOB
TEST
V2 VREF V3 VSIM1 5V DM_CS PA_B+ B+

CONNECTOR
KEYBOARD
ALRT_VCC
ALRT_VCC
PWR_SW
BL_SNK
HS_INT
KBR7
KBR6
KBR5
KBR4
KBC0
KBR1
KBR0
GND
V2
A BFSR SIGNAL TO PATRIOT

B BDR SIGNAL TO PATRIOT
C BCLKR SIGNAL TO PATRIOT
J800
10
11
12
13
14
1
2
3
4
5
6
7
8
9
D RX SPEAKER LINE -
E RX SPEAKER LINE +
F TX MIC LINE
G BDX SIGNAL TO MAGIC
H BCLKX SIGNAL TO MAGIC
J MAGIC_13MHz TO PATRIOT
58
V.60g - SIGNAL FLOW - BOTTOM SIDE
EXC_EN GSM_EXC_EN N_GSM_EXC_EN PAC_275 TVCO EGSM_EN DPCS_EN DPCS_EN SF_OUT_F N_DCS_SEL PAC_275 EXC_EN GSM_EXC_EN N_GSM_EXC_EN PA_B+ RF_V2 GSM_EXC_SW DCS_SW N_GSM_EXC_SW N_DCS_SW RVCO DCS_SEL
SH2
10
PCS PA
9
DCS/
SH4 8
19 7
20
2 4
EXT ANT ANT

6 CONN CONN
TX VCO IC
14 12
MIC
16
ANT_SW
GSM PA
17 9
F PAC IC 8
1 7
6
SIM_I/O
VSIM1
GND
TP_ANT
SH5
BATT+
VPP12
FILTER
FILTER
FILTER
GSM
DCS
PCS
BATT CONN
BATT_SER_D
SIM CONN
THERM
26MHz Chrystal
VIBRATOR
G GND
XTAL_BASE E1 B1
CP_TX
H A1
XTAL_EMIT E2 CP_RX FRONTEND
J J2 SDTX IC
A3
PRSC_IN
J6 MAGIC
CLK_OUT
TX_CLK
F7
SCLK_OUT
G7
J7 A7
PRE_IN
PLL_CP G8
J9 SDRX
G9
IF FILTER
SH3 SDFS
1 12
RX VCO IC
FLIP CONN
SIM_RST
VSIM1
SIM_CLK
15
16
13MHz VCO
11 22
A B C D E
VREF RF_V1 RF_V2 B+ SF_OUT N_GSM_EXC_SW RVCO GSM_EXC_SW RX_EN SF_OUT VCO_SEL DCS_SEL PCS N_GSM_SEL SW_VCC RF_V2 N_DCS_SEL VCO_SEL PCS N_DCS_SW DCS_SW
SF_OUT_F
A BFSR SIGNAL TO PATRIOT

B BDR SIGNAL TO PATRIOT
CONNECTOR
DISP_SPI_CS2
DISP_SPI_CS
BB_SPI_CLK
RESET_OUT
C BCLKR SIGNAL TO PATRIOT
RTC_BATT
BB_MOSI
SDI_D_C
EL_EN1
EL_EN2
SPK+
FLIP
RX SPEAKER LINE -
SPK-
D
GND
GND
GND
GND
GND
NC
NC
NC
V2
V2
V3
E RX SPEAKER LINE +
F TX MIC LINE
G BDX SIGNAL TO MAGIC
J825
10
11
12
13
14
15
16
17
18
19
20
21
22
H BCLKX SIGNAL TO MAGIC
1
2
3
4
5
6
7
8
9
J MAGIC_13MHz TO PATRIOT
59
1 and 2
Index
Level III Service Manual A99 Index
6881038B35
Index I
identification 33
international mobile station equipment identity 34
A mechanical serial number 33
alert setting indicator 13 product 1
alert settings 14 IMEI 34
antenna, removing and replacing 21 in use indicator 12
indicators
alert setting 13
B battery level 13
battery
in use 12
function 15
menu 13
gauge 15
message waiting 13
removing 18
roam 12
battery housing
service indicator (status light) 11
removing 18
signal strength 12
battery level indicator 13
voice message waiting 13
Introduction 1
C
caller ID 8
Canadian Interference-Causing Equipment regulations 1
K
keyboard assembly, removing and replacing 29
changes
keypad, removing and replacing 30
product 1
commands, manual test mode 35
conventions 3 L
copyrights liquid crystal display (LCD) 12
computer software 2
M
D manual test mode 35
disassembly 18 menu
display 12 structure diagram 14
menu indicator 13
menu navigation, described 11
E message waiting indicator 13
exploded view diagram 42
microphone, removing and replacing 26
exploded view parts list 43
MSN 33
F N
FCC rules 1
names
features
product 1
caller ID 8
navigation, described 11
SIM Toolkit 8
text entry 8
voice recognition 7 O
Wireless Access Protocol (WAP) 8 operation
features, product 6 controls, indicators, and I/O 10
flip assembly, removing and replacing 31 operation, general 10
overview, product 6
6881038B35 Index-1
Index V. Series 60g
P S
part numbers serial number
accessories 44 mechanical 33
parts 41 service manual
exploded view diagram 42 about 2
exploded view parts list 43 revisions 3
product scope 2
changes 1 service policy 3
identification 1 customer support 4
names 1 out of box failure 3
publications, related 41 product support 3
service procedure
ordering replacement parts 4
R shut down
rear chassis assembly upon battery removal 15
removing 21 signal strength indicator 12
regulatory agency compliance 1 SIM Application Toolkit 8
related publications 41 SIM card 33
removing personality transfer 33
antenna 21 replacing 20
battery 15, 18 SIM, removing and replacing 20
battery housing 18 spacer gasket, removing and replacing 28
flip assembly 31 specifications 5
keyboard assembly 29 support
keypad 30 customer 4
microphone 26 product 3
rear chassis assembly 21
SIM 20
spacer gasket 28 T
transceiver board assembly 24 text entry 8
volume/smart buttons 26 tools and test equipment 17
replacement parts transceiver board assembly, removing and replacing 24
contact information 4 troubleshooting 35
replacing manual test mode 35
antenna 21 manual test mode commands 35
battery 18
flip assembly 31
keyboard assembly 29
U
user interface diagrams 14
keypad 30
microphone 26
rear chassis assembly 21 V
SIM 20 voice message waiting indicator 13
spacer gasket 28 voice recognition 7
transceiver board assembly 24 volume/smart buttons, removing and replacing 26
volume/smart buttons 26
revisions
service manual 3 W
roam indicator 12 warranty service 3
wireless access protocol (WAP) 8
Index-2 6881038B35
MOTOROLA, the Stylized M Logo, and all other trademarks indicated as such herein are trademarks of Motorola, Inc.
® Reg. U.S. Pat. & Tm. Off.
TrueSync and Starfish are registered trademarks of Starfish, Inc., a wholly owned independent subsidiary of Motorola, Inc.
All other product or service names are the property of their respective owners.
 2001 Motorola, Inc.
All rights reserved.
Personal Communications Sector,
1500 Gateway Blvd.
Boynton Beach, FL 33426-8292
Printed in U.S.A. 07/01
@6881038B35@
6881038B35-O

Motorola V60 Service - Manual

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Level III Service Manual

Tri-Band Digital Wireless Telephone

Table of Contents (continued)

Regulatory Agency Compliance

Computer Program Copyrights

About This Service Manual

➧ Note: Emphasizes additional information pertinent to the subject

G Caution: Emphasizes information about actions which may result in

E Warning: Emphasizes information about actions which may result

Keys to be pressed are represented graphically. For example, instead of “Press

Information from a screen is shown in text as similar as possible to what

Information that you need to type is printed in boldface type

Warranty Service Policy

Out of Box Failure Policy

Accessories and Aftermarket Division (AAD)

U.S.A Outside U.S.A.

Phone: 800-422-4210 Phone: 847-538-8023

FAX: 800-622-6210 FAX: 847-576-3023

All talk and standby times are approximate and depend on

Transmitter Function Specification

Receiver Function Specification

Speech Coding Function Specification

• Supports mobile originated / mobile terminated SMS, concatenated SMS, and

Speaker Dependant Voice Activation and Voice Note Recording

Wireless Access Protocol (WAP) 1.1 Compliancy

SIM Application ToolkitTM - Class 2

Simplified Text Entry

Caller Line Identification

event that no caller identification information is available, the Incoming Call

Table 1. Service Indicator States

Liquid Crystal Displ ay C

Figure 3 shows some common icons displayed on the LCD.

User Interface Menu Structure

➧ Pressing either volume key will mute the alert.

Tools and Test Equipment

Table 2. General Test Equipment and Tools

RSX4043-A Torque Driver Used to remove and replace screws

Torque Driver Bit T-6 Plus, Apex 440-6IP

See Table 7 Rapid Charger Used to charge battery and to power

Antistatic Mat Kit (includes 66-80387A95 Provides protection from damage to

Disassembly tool, plastic with flat and Used during assembly/disassembly of

6680388B01 Tweezers, plastic Used during assembly/disassembly

— Digital Multimeter, HP34401A2 Used to measure battery voltage

Removing and Replacing the Battery Housing and Battery

1. Ensure the phone is turned off.

3. Lift the battery housing completely off the phone.

There is a danger of explosion if the Lithium Ion battery is replaced incorrectly.

Removing and Replacing the Subscriber Identity Module (SIM)

Removing and Replacing the Antenna

Removing and Replacing the Rear Chassis Assembly

G This product contains static-sensitive devices. Use anti-static handling procedures

Removing and Replacing the Transceiver Board Assembly

G This product contains static-sensitive devices. Use anti-static handling procedures

FRONT HOUSING SPACER KEYBOARD TRANSCEIVER BOARD

Removing and Replacing the Volume / Smart and Voice Buttons

TRANSCEIVER BOARD ASSEMBLY

PLASTIC TWEEZERS SMART / VOLUME

Figure 13. Removing the volume / smart and voice buttons

Removing and Replacing the Microphone

TRANSCEIVER BOARD ASSEMBLY

Figure 14. Removing the microphone

Removing and Replacing the Spacer Gasket

Figure 15. Removing the spacer gasket