ffd8ffe000104a46494600010101009600970000ffee000e41646f6265

00648000000001ffdb0043000c08080809080c09090c110b0a0b11150
f0c0c0f15181313151313181712141414141217171b1c1e1c1b172424
2727242435333333353b3b3b3b3b3b3b3b3b3bffdb0043010d0b0b0d0
e0d100e0e10140e0f0e141410111110141d14141514141d251a17171
7171a2520231e1e1e232028282525282832323032323b3b3b3b3b3b3
b3b3b3bffc000110800ca02b803012200021101031101ffc4001f00000
10501010101010100000000000000000102030405060708090a0bffc4
00b5100002010303020403050504040000017d010203000411051221
31410613516107227114328191a1082342b1c11552d1f02433627282
090a161718191a25262728292a3435363738393a434445464748494a

APPLICATION
535455565758595a636465666768696a737475767778797a83848586
8788898a92939495969798999aa2a3a4a5a6a7a8a9aab2b3b4b5b6b7
b8b9bac2c3c4c5c6c7c8c9cad2d3d4d5d6d7d8d9dae1e2e3e4e5e6e7
e8e9eaf1f2f3f4f5f6f7f8f9faffc4001f0100030101010101010101010000

PACK
000000000102030405060708090a0bffc400b51100020102040403040
70504040001027700010203110405213106124151076171132232810
8144291a1b1c109233352f0156272d10a162434e125f11718191a26

Casual/Bank Worker
Contents

1.Background Information – The New Structure

2.Job Description and Person Specification – Housing Assistant
Night Cover
3.Job Description and Person Specification – Support Worker
4. Benefits Sheet
5. Application Form
6. Application Guidance Notes
7. Equal Opportunity Form
8. Recruitment Evaluation Form
 ffd8ffe000104a46494600010101
009600970000ffee000e41646f626
500648000000001ffdb0043000c0
8080809080c09090c110b0a0b111
St Matthew Housing Background Information
50f0c0c0f15181313151313181712
141414141217171b1c1e1c1b1724
Your interest in St Matthew Housing comes at a time of huge opportunity within the
organisation. There are new posts, a comprehensive training242727242435333333353b3b3b3
package and a chance to shine in
b3b3b3b3b3b3bffdb0043010d0b0
a challenging and fulfilling career. In April of 2008, we went into partnership with Springboard
Housing, which is part of the Genesis Housing Group and with this it has provided us with
b0d0e0d100e0e10140e0f0e14141
greater opportunities to develop our business and develop and support our staff.
0111110141d14141514141d251a
171717171a2520231e1e1e23202
St Matthew Housing is looking to the future but it has an 8282525282832323032323b3b3b
impressive past. With an ethos allied
to the beliefs of its founder, Major Richard Carr Gomm, 3b3b3b3b3b3b3bffc00011080062
SMH has come a long way in a
015103012200021101031101ffc4
relatively short period. Since the early days, the organisation has continuously strived to
improve and to ensure the residents and service users get the right support and the
appropriate opportunities.
001f000001050101010101010000
000000000000010203040506070
8090a0bffc400b51000020103030
From one six-bed roomed house in Unthank Road, Norwich, the charity has blossomed to offer
support to over a thousand people in 223 locations across 20403050504040000017d010203
East Anglia and the East Midlands.
The St Matthew Housing accommodation based schemes 000411051221314106135161072
alone equate to over 600 bed
spaces. 27114328191a1082342b1c11552
d1f02433627282090a161718191a
SMH identified the need for a more person centred, professional and forward looking service
25262728292a3435363738393a4
and is changing its staffing structure and ethos to achieve this.
34445464748494a535455565758
595a636465666768696a7374757
SMH needs people like you to help make a difference in people’s lives, to empower and inspire
our residents and service users and become part of this67778797a838485868788898a92
new look organisation. In 2006 we
moved away from a model of working which had residential house managers to a new model of
939495969798999aa2a3a4a5a6a
working which move towards greater empowerment of our residents. We are now moving a
further step forward with the introduction of new Senior 7a8a9aab2b3b4b5b6b7b8b9bac2c
Support Worker and Support Worker
posts to support further our aim to help our residents move3c4c5c6c7c8c9cad2d3d4d5d6d7d
towards independent
8d9dae1e2e3e4e5e6e7e8e9eaf1f
2f3f4f5f6f7f8f9faffc4001f01000301
The Senior Support Worker will be responsible in main for 010101010101010100000000000
the day to day management of the
scheme and line management of the Support Workers. They are supported by a Team Leader
00102030405060708090a0bffc40
who is responsible for the management of a small number of schemes within a geographical
0b5110002010204040304070504
cluster. The Support Worker role focus is on working directly with residents to prove them with
support through a support planning process. And helping 040001027700010203110405213
residents with day to day
practicalities. We are moving away in the majority of our106124151076171132232810814
schemes from, providing sleep over
cover and rather than providing a meal service, support workers will work with residents to help
them cater for themselves 4291a1b1c109233352f0156272d1
0a162434e125f11718191a26

The Team Leader reports to an Area Manager who is responsible for all the clusters in a given
area. It is a structure which has staff and resident support at its core.

This organisational set up is fresh to St Matthew Housing with this in mind; SMH has set out a
training package which will ensure all house staff has the tools to do the job effectively. This is
a real opportunity for new members of staff to gain valuable skills and learn new approaches
which can be transferred to their day-to-day environment. This training framework also
promotes career development within the organisation
ensuring that staff can see a real future within SMH or the sector generally. In 2009 we plan to
offer in house NVQ training

You will have many questions about how the organisation works and specifically about the
roles and functions of the new posts. Many of these can be answered in the attached job
descriptions or on the website (www.stmatthewhousing.org). However, if you have more
detailed enquiries speak to the Human Resources Department on 01284 732571.

Thank you for taking an interest in St Matthew Housing and the exciting challenges that lay
ahead for this charity. SMH is laying the foundations for a new team – if you are interested in
helping it take shape please complete the enclosed forms. We look forward to hearing from
you.
 ffd8ffe000104a46
494600010201002
b002b0000ffe20c5
84943435f50524f4
6494c4500010100
000c484c696e6f0
21000006d6e7472
5247422058595a2
MATTHEW007ce0002000900
HOUSING JOB DESCRIPTION
060031000061637
SIC DETAILS
3704d5346540000
TITLE:
000049454320735
USING ASSISTANT NIGHT COVER (The successful candidate will be required to apply for an enhanced
247420000000000
SPONSIBLE000000000000000
TO:
pported Housing Manager
000f6d600010000
0000d32d4850202
000000000000000
000000000000000
000000000000000
000000000000000
000000000000000
000000000000000
000001163707274
REPORTING STRUCTURE:
000001500000003
364657363000001
840000006c77747
Senior Support Worker (Housing)
074000001f00000
0014626b7074000
002040000001472
MAIN PURPOSE
58595a000002180
00000146758595a
0000022c0000001
46258595a000002
To play an active role in achieving high quality performance and in meeting customer expectations.
4000000014646d6
To assist in developing and implementing the organisations plans for the scheme.
e64000002540000
0070646d6464000
002c40000008876
7565640000034c0
000008676696577
000003d40000002
46c756d69000003
f8000000146d656
1730000040c0000
002474656368000
004300000000c72
5452430000043c0
000080c67545243
0000043c0000080
c62545243000004
3c0000080c74657
87400000000436f
707972696768742
028632920313939
38204865776c657
4742d5061636b61
726420436f6d706
16e790000646573
630000000000000
012735247422049
454336313936362
d322e3100000000
000000000000001
273524742204945
4336313936362d3
22e310000000000
000000000000000
000000000000000
00000000000000
 SPECIFIC TASKS AND RESPONSIBILITIES

ng customer expectations
e. - Evidence of Best Practice approach. - Works with the team to actively improve customer services. - Know wha

ving high quality performance

ction. - Achieves planned targets / goals. - Shows commitment to quality. - Evidence of Best Value approach.

plementing the organisations plans for your scheme

f team working. - Participates in feedback and review of service provision.

n when liaising with customers, community partners, relatives and staff team
ng. - Builds a rapport with others. - Able to communicate effectively using differing methods of communication.
Particular attention should be given to individuals with disabilities, such as limited mobility, hearing, eyesight or m

ook as they affect your job and its responsibilities. All the Association’s agreed procedures for work are given in t

ences, which we have as people. The Association, in its policy and training, describes what we can expect of each

lity will be expressed through: -Regular one to one and team meetings with the Manager and other members of t

kills appropriate to the tasks and responsibilities for the post to enable you to enhance your personal contribution
out such other duties as may be required from time to time and are broadly consistent with the job descr
 ffd8ffe000104
a46494600010
201002b002b0
000ffe20c5849
43435f50524f4
6494c4500010
100000c484c6
96e6f02100000
6d6e74725247 ST MATTHEW HOUSING PERSON
422058595a20
07ce00020009 SPECIFICATION
000600310000
616373704d53
465400000000
494543207352
474200000000
000000000000
00000000f6d60
00100000000d JOB TITLE: HOUSING ASSISTANT NIGHT COVER
32d485020200
000000000000 ESSENTIAL
000000000000 1. Knowledge and Experience
000000000000 - Knowledge of the issues affecting Homeless People. - Working in crisis situations.
2. Skills and Abilities
000000000000
- Work on your own initiative.
000000000000 3. Qualifications
000000000000 - A Good standard of general education. Read and write legibly.
000000000000
000000000116
370727400000
150000000336
465736300000
1840000006c7
774707400000
1f00000001462
6b7074000002
040000001472
58595a000002
180000001467
58595a000002
2c0000001462
58595a000002
400000001464
6d6e64000002
540000007064
6d6464000002
c40000008876
756564000003
4c0000008676
696577000003
d4000000246c
756d69000003f
8000000146d6
561730000040
c00000024746
563680000043
00000000c725
452430000043
c0000080c675
452430000043
c0000080c625
452430000043
c0000080c746
578740000000
 ST MATTHEW HOUSING

COMPETENCIES
Level Required
Examples of Behavioural Evidence
1. Customer Focus – Internal & External
Looks for ways to exceed
- Takes ownership of customer problems. - Is able and willing to offer more help than is expected or r
Puts customers first and is able and willing to
customer
customer.
address needs of internal and external customers with consistency and appropriate
expectations. Invites
- Captures customer feedback and uses it to improve the service.
sensitivity, provides rapid and effective
customers to

response and continually seeks to improve

give feedback

service.
on service received. Minimum 2

2. Team Working
Contributes to effective team
- Works with others to solve problems. - Recognises strengths and weaknesses of team members and
Able to work co-operatively as part of a team.
working
strengths.
Showing commitment to team goals and values, accepting collective responsibility.
Minimum 2
- Co-operates with other teams.
3. Communication – Oral & Written
Prepares and structures
- Is able to adapt style of communication to meet the needs of the audience. - Asks probing questions
Able to communicate clearly and effectively with others taking into account the needs and
communication to aid
- Presents material clearly, accurately in a logical sequence.
expectations of others.
understanding Minimum 2
4. Planning and Organising
Plans and monitors
- Able to produce a plan of action and monitor progress to achieve multiple activities and objectives.
Ability to think ahead, to plan, to priorities
progress
- Able to allocate specific work to others and reallocate to cope with absence.
and schedule activities and monitor and control outcomes.
Minimum 2
- Assertive in dealing with conflicting priorities.
5. Judgement, Decision Making and Problem
Deals with
- Asks questions to illicit information.
Solving
issues
- Finds root cause of problems.
Ability to assess the extent and scope of a given problem or issue and decide what
systematically Minimum 2
- Organises information logically and systematically to make decisions and determine priorities.
action to take.

6. Influencing and Negotiating

Consciously sets out to
- Influences outcomes by expressing own view confidently and assertively. - Remains effective under pr
Able to persuade and negotiate with others to achieve win/win situations.
influence outcomes Minimum 2
- Is able to adapt style or content of approach to meet the need of the situation or person involved.
7. Respect for All
Is proactive in ensuring that
- Assists in creating an environment where people feel valued because of their differences, cultural back
Demonstrates awareness of cultural and
differences are
- Demonstrates professionalism and consideration to others in the most difficult
community diversity and sensitivity to the
recognised
circumstances.
needs and feelings of other people.
Minimum 2
- Actively takes steps to ensure that the diverse views of service users are represented.
8. Responding to, and Managing Change
Promotes change
- Promotes change to colleagues. - Ensures proposed changes support business objectives.
Able to initiate and support change as required. Continually striving to improve
Minimum
- Challenges the Status Quo.
work processes in line with business needs.
2
others.
Actively encourages involvement Minimum 2
. - Encourages the generation of ideas and contributions and explains the rational behind decisions to increase underst
s.
Uses performance and financial information to inform day to day activities Minimu
tly manages the business’s resources understanding how political economic and environmental initiatives impact on th
 ffd8ffe000104
a46494600010
201002b002b0
000ffe20c58494
3435f50524f46
494c450001010
0000c484c696e
6f021000006d6
e74725247422
058595a2007ce
000200090006
ST MATTHEW 003100006163
HOUSING JOB DESCRIPTION
BASIC DETAILS
73704d534654
OB TITLE: 000000004945
SUPPORT WORKER (HOUSING) (The successful candidate will be required to apply for an enhanced CR
432073524742
RESPONSIBLE TO:
000000000000
Supported Housing Manager
000000000000
0000f6d600010
0000000d32d4
850202000000
000000000000
000000000000
000000000000
000000000000
REPORTING STRUCTURE:
000000000000
000000000000
Senior Support Worker (Housing)
000000000000
000001163707
274000001500
MAIN PURPOSE
000003364657
363000001840
000006c777470
To play an active role in achieving high quality performance and in meeting customer expectations.
To74000001f0000
assist in developing and implementing the organisations plans for the scheme.
00014626b707
400000204000
000147258595
a00000218000
000146758595
a0000022c0000
00146258595a
000002400000
0014646d6e64
000002540000
0070646d6464
000002c400000
088767565640
000034c000000
867669657700
0003d4000000
246c756d69000
003f800000014
6d6561730000
040c000000247
465636800000
4300000000c72
545243000004
3c0000080c675
452430000043c
0000080c62545
2430000043c00
00080c7465787
400000000436f
707972696768
 SPECIFIC TASKS AND RESPONSIBILITIES

1.

g customer expectations.
. - Evidence of Best Practice approach. - Works with the team to actively improve customer services. - Know what
2.

ng high quality performance.

ion. - Achieves planned targets / goals. - Shows commitment to quality. - Evidence of Best Value approach.
3.

ementing the organisations plans for your scheme.

team working. - Participates in feedback and review of service provision.
4.

when liaising with customers, community partners and staff team.

g. - Builds a rapport with others. - Able to communicate effectively using differing methods of communication. - A
Association’s Health and Safety Policy. - The Association has a full set of policies and procedures to enable you to
es. This accountability will be expressed through: -Regular one to one and team meetings with the manager and

nges

n or enhance your skills appropriate to the tasks and responsibilities for the post to enable you to enhance your pe
be expected to carry out such other duties as may be required from time to time and are broadly con
 ffd8ffe000104
a46494600010
201002b002b0
000ffe20c58494
3435f50524f46
494c450001010
0000c484c696e
6f021000006d6
e74725247422 ST MATTHEW HOUSING PERSON
058595a2007ce
000200090006 SPECIFICATION
003100006163
73704d534654
000000004945
432073524742
000000000000
000000000000
0000f6d600010
0000000d32d4
850202000000
000000000000
000000000000
JOB TITLE: Support Worker (Housing)
000000000000
000000000000 ESSENTIAL
000000000000 1. Knowledge and Experience
000000000000 - Knowledge of the needs of Homeless People. - Working in crisis situations.
000000000000 2. Skills and Abilities
000001163707 - Work on your own initiative.
274000001500 3. Qualifications
000003364657 - A Good standard of general education. - Read and write legibly. - Good IT Skills
363000001840
000006c777470
74000001f0000
00014626b707
400000204000
000147258595
a00000218000
000146758595
a0000022c0000
00146258595a
000002400000
0014646d6e64
000002540000
0070646d6464
000002c400000
088767565640
000034c000000
867669657700
0003d4000000
246c756d69000
003f800000014
6d6561730000
040c000000247
465636800000
4300000000c72
545243000004
3c0000080c675
452430000043c
0000080c62545
2430000043c00
00080c7465787
400000000436f
707972696768
 ST MATTHEW HOUSING

COMPETENCIES

Level Required

mers first and is able and willing to address needs of internal and external customers with consistency and approp
Looks for ways to exceed customer expectations. Invites customers to give feedback on service
lling to offer more help than is expected or requested by the customer. - Captures customer feedback and uses it
a team. Showing commitment to team goals and values, accepting collective responsibility.
Contributes to effective team working Minimum 2
ngths and weaknesses of team members and plays to strengths. - Co-operates with other teams.
en Able to communicate clearly and effectively with others taking into account the needs and expectations of oth
Prepares and structures communication to aid understanding Minimum 2
ation to meet the needs of the audience. - Asks probing questions and listens attentively. - Presents material clear
y to think ahead, to plan, to priorities and schedule activities and monitor and control outcomes.
Plans and monitors progress Minimum 2
d monitor progress to achieve multiple activities and objectives. - Able to allocate specific work to others and real
nd Problem Solving Ability to assess the extent and scope of a given problem or issue and decide what action t
Deals with issues systematically Minimum 2
- Finds root cause of problems. - Organises information logically and systematically to make decisions and determ

Consciously sets out to

own view confidently and assertively. - Remains effective under pressure.

influence
approach to meet the need of the

outcomes Minimum 2
 Is proactive in ensuring that differences are recognised Minimum 2
d consideration to others in the most difficult circumstances. - Actively takes steps to ensure that the diverse view
ds.
Promotes change Minimum 2

ers.
Actively encourages involvement Minimum 2
Encourages the generation of ideas and contributions and explains the rational behind decisions to increase under

Uses performance and financial information to inform day to day activities Minim
manages the business’s resources understanding how political economic and environmental initiatives impact on
Payment is forA holiday In accordanceLeaveIt is acknowledgedffd8ffe000104a46494600010101009600
Paymen Housin Casual/Bank
Support
St
the purposeaccrual
of with statute that Casual staff t for g
970000ffee000e41646f626500648000000 Workers
Matthew will
Worker:
entitle
off-setting the
percentage (working
of time may have other 001ffdb0043000c08080809080c09090c1
paid
inductio £8.25be
Assista given ais
Housing
effect of loss12.1% is regulations) mentwork or undertaken and nt ‘Bank
per hour
under no
of earnings applied to the casual is paid
10b0a0b11150f0c0c0f151813131513131
other voluntary core (Night Registration
obligation
when takingnumber
a of employees work. However, 81712141414141217171b1c1e1c1b1724
anymandato Cover): Agreement
to offer
break from hours worked have the right such work must 242727242435333333353b3b3b3b3b3b3
bery Night and
workeach
and
working andeach month to to 28 weeks declared. St b3b3b3bffdb0043010d0b0b0d0e0d100e0
training Rate (no booking
casual for
should not be calculate anpaid annual Matthew Housing e10140e0f0e141410111110141d1414151
will be working casual work
employees
seen as annual leaveleave per year has a responsibility paid at hours)
4141d251a171717171a2520231e1e1e23 - will
are be
under
payment in payment (based on a considered
lieu of holiday.
to ensure that 2028282525282832323032323b3b3b3b3
£8.25
equivalent tofulltime 5 day individuals do not per
£21.19 no
per night separate
- a
obligation
Casual 28 days per working week, contravene the hour.
b3b3b3b3b3bffc0001108006f017f030122 Housi
agreement
to take
00021101031101ffc4001f0000010501010 ST
Workers must annum st
from 1 April Working Time and
work Casua
therefore
ng
have a (inclusive of2009), pro Regulations and101010100000000000000000102030405 no MATT
continuity
offered.
l/Bank
Assist
BENE
minimum of Public holiday rata for hours their combined 060708090a0bffc400b510000201030302 of service
HEW- will
28 days (proentitlement) worked. 0403050504040000017d0102030004110
hours do not exceed Worke
ant
be accrued.
FIT
Suppo
rata) rest payment is the 48 hour 5122131410613516107227114328191a1 HOUS
disturba
£8.25
Hourly
nightNight
(10pm - rs:
Night
SHEE
rt
period per made with maximum working 082342b1c11552d1f02433627282090a16 ING
year. salary on a week and they also nce.
for rate
(8pm
if Rate
-
7am).
1718191a25262728292a3435363738393 Cover
T
Worke
monthly basis. have adequate rest complet
disturbe
8am).(incl. 3
periods. a434445464748494a535455565758595a
e hour,
d and working r
636465666768696a737475767778797a8
prowork
rata hours) -
38485868788898a92939495969798999a
for during£45.94
period
nightof per
a2a3a4a5a6a7a8a9aab2b3b4b5b6b7b8b
9bac2c3c4c5c6c7c8c9cad2d3d4d5d6d7d
8d9dae1e2e3e4e5e6e7e8e9eaf1f2f3f4f5f
6f7f8f9faffc4001f01000301010101010101
010100000000000001020304050607080
90a0bffc400b5110002010204040304070
504040001027700010203110405213106
1241510761711322328108144291a1b1c
109233352f0156272d10a162434e125f11
718191a26
Company Sick Pay
Casual employees are not entitled to either Occupational or Statutory Sickness pay from St Matthew
Housing.

Business Mileage is not payable for travel from home to normal place to work. In exceptional
circumstances where an individual is asked to cover a scheme some distance from their home/normal
cluster of working mileage reimbursement may be agreed. Business mileage will be paid for travel to
training courses (minus normal home to work base mileage).

Training & Development

St Matthew Housing has been an accredited ‘Investor in People’ since 2000. The standard
demonstrates our commitment to developing and training our staff.

All new staff have tailored orientation programmes to help them settle into their new roles quickly and
will have core training provided for their job.

We operate a performance management system which addresses individual’s longer term training and
development needs. To ensure all staff are supported they have regular one to one meetings with their
line manager.

We have a comprehensive employee training programme with a range of job related topics and from
2009 plan to move to offering in-house NVQ training.

There is an expectation that Casual/Bank Workers will be available to attend induction and core
mandatory training (payment at £8.25 per hour).

Employee Assistance Programme

St Matthew Housing aim to provide practical support on a whole range of issues such as consumer
rights, legal issues or domestic matters, as well as telephone counselling and specialist face to face
counselling. All employees and their families are entitled to a free confidential employee assistance
telephone helpline, operating 24 hours a day, seven days a week.

Joint Consultative Committee

St Matthew’s recognises the importance of communicating and involving its staff in decision making and
shaping the services we provide. The Joint Consultative Committee is the vehicle we use to keep
employees informed and to consult them on issues such as changes in practice, policies and
procedures. It provides employees with the opportunity to influence St Matthew’s decision making.
Elected staff members represent all of our different staff groups.

Probationary Period
St Matthew’s operates a six month probationary period for all staff. The purpose of the probationary
period is to ensure that a new candidate is able to gain a full understanding of the requirements of the
post and to achieve a satisfactory level of performance.
 ffd8ffe000104a4649460001010100960
0980000ffee000e41646f626500648000
000001ffdb0043000c08080809080c090
ST MATTHEW HOUSING 90c110b0a0b11150f0c0c0f1518131315
8 Elsey’s Yard, Risbygate Street, Bury St Edmunds IP33 3AA
1313181712141414141217171b1c1e1c
Tel: 01284 732550 Fax: 01284 705393 E-mail: 1b1724242727242435333333353b3b3b
jobs@stmatthewhousing.org
3b3b3b3b3b3b3bffdb0043010d0b0b0d0
SECTION 1 -PERSONAL INFORMATION e0d100e0e10140e0f0e1414101111101
ffd8ffe000104a46494600010201009600970000ffe20c584943435f50524f46494c4500010100000c484c696e6f021000
41d14141514141d251a171717171a252
006d6e74725247422058595a2007ce00020009000600310000616373704d5346540000000049454320735247420000
0231e1e1e23202828252528283232303
St Matthew Housing is committed to equal opportunities and operates anonymous short-listing for all vacancies. Our application
000000000000000000000000f6d6000100000000d32d48502020000000000000000000000000000000000000000000
2323b3b3b3b3b3b3b3b3b3bffc0001108
form is divided into 2 sections (personal information and short-listing information). When your application is assessed, the short-
0000000000000000000000000000000000000000000000000000116370727400000150000000336465736300000184
005a013503012200021101031101ffc40
listing manager will only view the short-listing form. The personal information and equal opportunities forms will be detached
0000006c77747074000001f000000014626b707400000204000000147258595a00000218000000146758595a0000022
01f00000105010101010101000000000
and not viewed during short-listing. POSITION APPLIED FOR:
c000000146258595a0000024000000014646d6e640000025400000070646d6464000002c4000000887675656400000
00000000102030405060708090a0bffc4
34c0000008676696577000003d4000000246c756d69000003f8000000146d6561730000040c00000024746563680000
00b51000020103030204030505040400
PREFFERED LOCATION: 00017d01020300041105122131410613
04300000000c725452430000043c0000080c675452430000043c0000080c625452430000043c0000080c74657874000
00000436f70797269676874202863292031393938204865776c6574742d5061636b61726420436f6d70616e79000064
516107227114328191a1082342b1c115
6573630000000000000012735247422049454336313936362d322e3100000000000000000000001273524742204945
52d1f02433627282090a161718191a25
4336313936362d322e31000000000000000000000000000000000000000000000000000000 262728292a3435363738393a43444546
4748494a535455565758595a63646566
6768696a737475767778797a83848586
SONAL DETAILS 8788898a92939495969798999aa2a3a4
a5a6a7a8a9aab2b3b4b5b6b7b8b9bac2
c3c4c5c6c7c8c9cad2d3d4d5d6d7d8d9d
ae1e2e3e4e5e6e7e8e9eaf1f2f3f4f5f6f7f
8f9faffc4001f010003010101010101010
n as (if different): 10100000000000001020304050607080
address: Post Code: 90a0bffc400b511000201020404030407
e:
05040400010277000102031104052131
061241510761711322328108144291a1
nal e-mail: b1c109233352f0156272d10a162434e1
telephone: 25f11718191a26
e-mail:
ll be discrete if we contact you at work. However, please withhold this information if you prefer only to be contacted
u require a work permit to work in the UK?
e give details of any close family or friends who are employed by or connected to SMH.

ING LICENCE INFORMATION

have a current, full driving licence? Full, clean licence ? No licence/provisional licence ? Full licence with endo

own a car or have access to a car that could be used for business travel?

should be able to provide professional references. If you have not been employed please provide the name of someone who can com
QUALIFICATIONS
ffd8ffe000104a4649460001020100c800c80000ffe20c584943435f50524f46494c4500010100000c484c696e6f021000006d6e74725247422058595a2007ce00020009
Please state qualifications gained in education, work and professional study. Any offer of employment will be s
000600310000616373704d5346540000000049454320735247420000000000000000000000000000f6d6000100000000d32d48502020000000000000000000000000
sity/Institute
00000000000000000000000000000000000000000000000000000000000000000000001163707274000001500000003364657363000001840000006c777470740000
ation Result
01f000000014626b707400000204000000147258595a00000218000000146758595a0000022c000000146258595a0000024000000014646d6e640000025400000070
646d6464000002c400000088767565640000034c0000008676696577000003d4000000246c756d69000003f8000000146d6561730000040c00000024746563680000
04300000000c725452430000043c0000080c675452430000043c0000080c625452430000043c0000080c7465787400000000436f70797269676874202863292031393
938204865776c6574742d5061636b61726420436f6d70616e790000646573630000000000000012735247422049454336313936362d322e310000000000000000000
00012735247422049454336313936362d322e31000000000000000000000000000000000000000000000000000000

PROFESSIONAL MEMBERSHIP Please give details of any professional organisations that you are a current member o
Date (s)
Details: (including Registered Body and Number)

WORK RELATED TRAINING Please give details of any training courses that you have attended in the last two years.
Date(s)
Details:

CURRENT STUDIES Please provide details of any current studies you are undertaking
Date(s)
Details:
Completion Date:

November 2005
Office use only: Job reference/applicant number
 SECTION 2 - SHORTLISTING INFORMATION
EMPLOYMENT HISTORY Please give details of current and previous work experience.
CURRENT/MOST RECENT POST
Employer:
Job title and description including roles and responsibilities:
Start date:
Notice period:
Salary inc. other benefits (E.g. car) ?
Reason for wishing to leave/leaving:

REVIOUS EMPLOYMENT Please give all previous employment from the last 10 years & include any voluntary work you have been invo
art date
d date
me of Company
title and/or description including roles and responsibilities
ason for Leaving
 SECTION 2 - SHORTLISTING INFORMATION
he skills, qualifications and experience that are needed to do the job. It is essential that you explain to us how you meet the

d the release of any documents to a third party. I declare that all of the information that I provide will be correc

November 2005
Office use only: Job reference/applicant number
 ffd8ffe000104a46494600010101009700
970000ffee000e41646f62650064800000
0001ffdb0043000c08080809080c09090c
110b0a0b11150f0c0c0f15181313151313
181712141414141217171b1c1e1c1b172
Guidance on completing your application form
4242727242435333333353b3b3b3b3b3b
3b3b3b3bffdb0043010d0b0b0d0e0d100e
0e10140e0f0e141410111110141d14141
Read through the application form at least once before you start to complete it. Answer all questions as fully as you
514141d251a171717171a2520231e1e1e
can to the best of your ability. If there are questions that you are unable to complete, please put ‘N/A’ (not applicable)
232028282525282832323032323b3b3b3
rather than leave a blank space – this will show that you have not forgotten to answer it.
b3b3b3b3b3b3bffc0001108006e017a030
Please do not staple a copy of your C.V. to the form or put ‘see C/V’ in the12200021101031101ffc4001f000001050
answer spaces. We want you to complete
our form so that we can assess everyone from the same information. You may, of course, also include a C.V if you
think it includes extra information that may be relevant to your application.
101010101010000000000000000010203
0405060708090a0bffc400b51000020103
Remember, decisions about who will be selected for interview will be based on the information provided in the
03020403050504040000017d010203000
application forms. Be honest about the information you give. You may be asked to provide original certificates at a
later stage.
411051221314106135161072271143281
91a1082342b1c11552d1f024336272820
The application specifically asks that the application is completed in black 90a161718191a25262728292a34353637
ink. Please do so – this is simply because
blue ink does not show up well when photocopied.
38393a434445464748494a53545556575
To make your application form stand out from other applicants, take a little8595a636465666768696a737475767778
time thinking about why you are applying,
together with your skills, experience and what you can bring to the post. Think about unpaid / voluntary work you may
797a838485868788898a9293949596979
have done, this can be just as valuable as paid work.
8999aa2a3a4a5a6a7a8a9aab2b3b4b5b6
If you are required to have specific skills and experience, and you think you b7b8b9bac2c3c4c5c6c7c8c9cad2d3d4d5
have them, do not just provide a
shopping list. Give examples when you have used them. d6d7d8d9dae1e2e3e4e5e6e7e8e9eaf1f2
You may find it useful to photocopy your application so that you can refresh f3f4f5f6f7f8f9faffc4001f01000301010101
your memory when you are invited to
attend an interview. 010101010100000000000001020304050
60708090a0bffc400b5110002010204040
304070504040001027700010203110405
213106124151076171132232810814429
1a1b1c109233352f0156272d10a162434
INFORMATION e125f11718191a26
We should also advise you that any job offer with St Matthew Housing will be subject to the following checks:

References: You will be asked to provide details of two referees. At least one referee must be your present or most
recent employer, unless you have not been employed in the past five years. Your referees may be asked to verify or
comment on the information that you have provided on this form.

Right to work in the UK: You will need to show documentation to confirm that you are legally entitled to work in the
UK (e.g. UK passport) in accordance with the Asylum and Immigration Act 1996

Criminal record check: You will be asked to declare any criminal convictions and be cleared by the CRB at
enhanced level. This will include spent convictions. A criminal record will not necessarily make you ineligible for
employment if it is declared fully. A decision will be based on the nature of the offence, the nature of the post,
offence dates and any other relevant factors.

Qualifications: You will be asked to provide proof of relevant qualifications (e.g. certificates)

Health: You will be asked to complete a health questionnaire and may be asked to attend a medical appointment to
confirm that you are fit for employment.

Driving Licence/Insurance Details: If you are required to use your own car as part of the requirements of the job,
you will be asked to provide a copy of your driving licence, MOT Certificate and Insurance details (confirming
business use).
 ffd8ffe000104a46494600010101009600970000ffee000e41646f62
6500648000000001ffdb0043000c08080809080c09090c110b0a0b1
1150f0c0c0f15181313151313181712141414141217171b1c1e1c1b
1724242727242435333333353b3b3b3b3b3b3b3b3b3bffdb004301
0d0b0b0d0e0d100e0e10140e0f0e141410111110141d14141514141
d251a171717171a2520231e1e1e232028282525282832323032323
ST MATTHEW HOUSING b3b3b3b3b3b3b3b3b3bffc00011080063015403012200021101031
8 Elsey’s Yard, Risbygate Street, Bury St Edmunds101ffc4001f00000105010101010101000000000000000001020304
IP33 3AA
05060708090a0bffc400b5100002010303020403050504040000017
Tel: 01284 732550 Fax: 01284 705393 d01020300041105122131410613516107227114328191a1082342b
1c11552d1f02433627282090a161718191a25262728292a3435363
EQUAL OPPORTUNITIES 738393a434445464748494a535455565758595a636465666768696
a737475767778797a838485868788898a92939495969798999aa2a
ffd8ffe000104a46494600010201009600970000ffe20c584943435f50524f46494c4500010100000c484c696e6f021000
3a4a5a6a7a8a9aab2b3b4b5b6b7b8b9bac2c3c4c5c6c7c8c9cad2d3d
4d5d6d7d8d9dae1e2e3e4e5e6e7e8e9eaf1f2f3f4f5f6f7f8f9faffc400
006d6e74725247422058595a2007ce00020009000600310000616373704d5346540000000049454320735247420000
1f0100030101010101010101010000000000000102030405060708
Recruitment policy
000000000000000000000000f6d6000100000000d32d48502020000000000000000000000000000000000000000000
090a0bffc400b511000201020404030407050404000102770001020
St Matthew Housing is committed to making equality of opportunity a reality via our services and role as an
0000000000000000000000000000000000000000000000000000116370727400000150000000336465736300000184
31104052131061241510761711322328108144291a1b1c10923335
2f0156272d10a162434e125f11718191a26
employer. Our recruitment practices are open to all individuals within the community and based on merit rather than
0000006c77747074000001f000000014626b707400000204000000147258595a00000218000000146758595a000002
irrelevant factors including gender, ethnic origin, disability, sexual orientation, religion and age. We actively utilise
2c000000146258595a0000024000000014646d6e640000025400000070646d6464000002c400000088767565640000
employment as a means of assisting excluded members of the community.
034c0000008676696577000003d4000000246c756d69000003f8000000146d6561730000040c0000002474656368000
004300000000c725452430000043c0000080c675452430000043c0000080c625452430000043c0000080c746578740
Recruitment process
0000000436f70797269676874202863292031393938204865776c6574742d5061636b61726420436f6d70616e790000
PERSONAL
This form will be used for monitoring purposes only and will notDETAILS
viewed by the short-listing panel.
646573630000000000000012735247422049454336313936362d322e31000000000000000000000012735247422049
454336313936362d322e31000000000000000000000000000000000000000000000000000000
Surname:

Name:

Gender: F Male
F Female

n - Asian – Indian - Asian – Pakistani - Asian – Bangladeshi - Asian – Any other Asian background - Black – Black Caribbean - Black – B

ned as: “a physical or mental impairment, which has a substantial and long term adverse effect on a person’s ability to
a disability? ? Yes ? No
ecial arrangements that will assist your to attend interview.

ION
elect the one category that best describes your religion F Christian F Buddhist F Hindu F Jewish F Muslim F Sikh F Other religion

We look forward to receiving your application.

M:\Advertising\new packs\Guidance on completing your application form Nov 05.doc

 ffd8ffe000104a46494600010101009700980000ffee000
e41646f626500648000000001ffdb0043000c0808080908
0c09090c110b0a0b11150f0c0c0f151813131513131817
12141414141217171b1c1e1c1b1724242727242435333
333353b3b3b3b3b3b3b3b3b3bffdb0043010d0b0b0d0e0
ST MATTHEW HOUSING d100e0e10140e0f0e141410111110141d14141514141d
251a171717171a2520231e1e1e2320282825252828323
23032323b3b3b3b3b3b3b3b3b3bffc0001108005b01380
RECRUITMENT EVALUATION 3012200021101031101ffc4001f00000105010101010101
FORM
00000000000000000102030405060708090a0bffc400b5
100002010303020403050504040000017d01020300041
105122131410613516107227114328191a1082342b1c1
St Matthew Housing is continuously aiming to improve their procedures and would
1552d1f02433627282090a161718191a25262728292a3
appreciate it if you could take the time to answer the following questionnaire regarding
435363738393a434445464748494a535455565758595a
the recruitment process. 636465666768696a737475767778797a8384858687888
98a92939495969798999aa2a3a4a5a6a7a8a9aab2b3b4
b5b6b7b8b9bac2c3c4c5c6c7c8c9cad2d3d4d5d6d7d8d9
dae1e2e3e4e5e6e7e8e9eaf1f2f3f4f5f6f7f8f9faffc4001f01
Please return this questionnaire with your application form. 000301010101010101010100000000000001020304050
60708090a0bffc400b5110002010204040304070504040
001027700010203110405213106124151076171132232
1. Please indicate where you heard about this vacancy: 8108144291a1b1c109233352f0156272d10a162434e125
f11718191a26
PRESS ADVERTISEMENT state publication________________________________
INTERNET ADVERTISEMENT state website _______________________________
RECRUITMENT AGENCY please specify__________________________________
REFERRAL BY FRIEND, EMPLOYEE OR RESIDENT
SMH WEBSITE
OTHER please specify _________________________________________________

2. If you heard about the vacancy through one of our advertisements, how do you feel
that reflected on the job description/person specification you have now received?

Please score below (1=poor – 5=excellent) and add any additional comments if you
wish to:

•1.2•3•4•5

Comments: _________________________________________________

3. When you applied for the position did you:

APPLY BY DOWNLOADING APPLICATION PACK FROM SMH WEBSITE

APPLY BY E-MAIL
APPLY IN WRITING
APPLY BY TELEPHONE
APPLY BY CALLING INTO A SMH OFFICE
OTHER please specify _________________________________________________

November 2005
5. Did you feel like you have had an adequate amount of time to apply for the
post?

4. Did you come across any difficulties when applying to SMH?

---------------------------------------------------------------------------------------------------------
YES
NO
DON’T KNOW

6. How did you feel about the application pack you received?

VERY INFORMATIVE
NOT ENOUGH INFORMATION
TOO MUCH INFORMATION
JUST THE RIGHT INFORMATION

Comments: _____________________________________________________________

7. How easy did you feel the application form was to fill out?

I FOUND THE FORM VERY EASY TO FILL OUT

I FOUND THE FORM CONFUSING
I FOUND IT SIMILAR TO OTHER APPLICATION FORMS I HAVE FILLED OUT
I HAD NO PROBLEMS IN FILLING OUT THE FORM