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Programming Guide
INTRODUCTION
This is the programming guide for the OfficeServ 7400 system. The system allows you to use a digital phone to quickly and easily change the system setup through MMC (Man Machine Communication) programming. Each MMC is used for a specific purpose and is given its own number. This guide describes each MMC program in detail and provides an example of its use for guidance. If you have any questions regarding your OfficeServ 7400 system or how to program it, call your authorized Samsung dealer.
Guide Contents
This guide comprises two chapters and an annex. CHAPTER 1. Overview Of MMC Programming This chapter describes things you need to know before starting MMC programming. For example, it describes the special programming buttons on the digital phone and the precautions you need to take. CHAPTER 2. MMC Programming This chapter describes in detail how to use each MMC program. MMCs are listed in numerical order. ANNEX A. Abbreviations Explains abbreviations frequently used in this guide and related guides.
Reference Guides
The following guides are also provided with your OfficeServ 7400 system. OfficeServ 7400 Installation Guide Describes the installation procedures and specifications for the OfficeServ 7400 system.
Introduction
OfficeServ 7400 General Description Describes the business features available with the OfficeServ 7400 system. WIP-5000M User Guide This is a users guide for the WIP-5000M mobile telephone that is designed to use the wireless LAN provided by the OfficeServ 7400 system.
WARNING Provides information or instructions that you should follow in order to avoid personal injury.
CAUTION Provides information or instructions that you should follow in order to avoid service failure or damage to the system.
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Introduction
WARNING
When using Auto Record (MMC 752) Make sure that you are not violating any laws on the use of recording equipment. Samsung is not responsible for any illegal use of this feature.
Caution
CAUTION
CALL COST (MMC 508) Changing this value when there is a call in progress may result in an inaccurate call cost. This MPD facility requires the Meter Pulse Detection version of the trunk card.
If intending to make changes in MMCs 503, 506, 510, 805, 807 or 816 Do not change the default levels without the assistance of your dealer or Samsung Technical Support.
Compliance with the National Version Standards For the national version, OfficeServ 7400 is designed to comply with the standards of the corresponding country. Therefore, if you need to use MMC 812 (Set Country Code), please consult your dealer for advice.
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TABLE OF CONTENTS
INTRODUCTION
Guide Contents ................................................................................................................................... i Reference Guides ............................................................................................................................... i Conventions Used in this Guide ........................................................................................................ ii Warning ............................................................................................................................................. iii Caution.............................................................................................................................................. iii
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Introduction to Programming .............................................................................................................. 1-1 Technician-Level Programming ..................................................................................................... 1-1 Customer-Level Programming....................................................................................................... 1-1 Station-Level Programming ........................................................................................................... 1-1 Digital Phones........................................................................................................................................ 1-2 DCS Euro Phones.......................................................................................................................... 1-2 DS/ITP-5000 Series Phones ......................................................................................................... 1-3 Precautions When Programming ........................................................................................................ 1-6 Program (MMC) List By Programming Level ..................................................................................... 1-7 1 Station-Level Programming...................................................................................................... 1-7 2 Customer-Level Programming ................................................................................................. 1-8
3 Technician-Level Programming.............................................................................................. 1-13 Program (MMC) List by Name............................................................................................................ 1-15 Program (MMC) List by Function ...................................................................................................... 1-21 1 Phone Function ...................................................................................................................... 1-21 Networking Function .................................................................................................................... 1-22 VoIP (Voice over Internet Protocol) Function .............................................................................. 1-22 WLAN (Wireless LAN)Function ................................................................................................... 1-22 LCR (Least Cost Routing) Function............................................................................................. 1-23 Voice Mail Function...................................................................................................................... 1-23 Diagnosis Function ...................................................................................................................... 1-24 Hotel Function.............................................................................................................................. 1-24
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Table of Contents
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ANNEX A. Abbreviations
AC DI KN OS TV WX
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LIST OF FIGURES
Figure 1.1 Figure 1.2 Figure 1.3 Figure 1.4 Figure 1.5 24B LCD DCS Euro Phone ....................................................................................... 1-2 DS-5038S Phone....................................................................................................... 1-3 DS/ITP-5014D Phone ................................................................................................ 1-4 DS/ITP-5021D Phone ................................................................................................ 1-4 DS-5014S/5007S Phone ........................................................................................... 1-5
MMC is short for Man Machine Communication, a means of programming your telephone system via a digital display phone. This chapter covers the things you need to know before you start MMC programming. The phones special programming buttons and precautions are discussed.
Introduction to Programming
Programming means setting and changing the data that is used for the system operating program. There are three levels of MMC programming: technician-, operator-, and stationlevel. Technician- and operator-level programming require a passcode to access MMCs and are done by the installing technician and system administrator respectively. Station level programming does not require a passcode and can be done by phone users. You need a digital display (LCD) phone in order to carry out programming.
Technician-Level Programming
This level allows access to all MMCs and is required, normally, at the time the system is installed to set up the system for the customers requirements. Some MMCs may cause the system to fail if used without a thorough understanding of system operation. The installing technician decides what MMCs to make accessible at customer level (using MMC 802) to allow the system administrator to refine the system setup when it is operating.
Customer-Level Programming
The system administrator (customer) can do programming allowed by the installer in MMC 802 to change or enter new information for the system when it is in operation.
Station-Level Programming
Programming can be done at station level by the administrator, or individual station users via their own phones, to change the data for individual phones only. The MMCs accessible are fewer than those available at other levels
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Digital Phones
You need a digital display (LCD) phone in order to carry out programming. These include DCS Euro keysets and DS/ITP 5000 Series keysets, and some examples are described in the following sections. All use special programming buttons to select options on the display screen.
Soft Buttons(3)
Used to activate features via the display
Scroll Button
Used to select start menu and scroll through display options
24B = 16 12B = 8
DND SPEAKER
Redial Button Memory Button DND Button Speaker Button Programmable Buttons With red LEDs :
24B = 8, 12B = 4, 6B = 6
TRSF
RECALL
HOLD
ANS/RLS
Microphone Speaker
For hands-free operation. Used in place of handset
24B LCD phone has 24 programmable buttons: left column is numbered 1-12 from the top; right column is numbered 13-24 from the top. Buttons 19 to 24 are special buttons A F used for programming. 12B LCD phone has 12 programmable buttons numbered 1-12 from top to bottom. Buttons 7 to 12 are special buttons AF used for programming.
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6B LCD phone has 6 programmable buttons: left column is numbered 1-3 from the top; right column is numbered 4-6 from the top. Buttons 1 to 3 are special buttons AC and buttons 4 to 6 are special buttons DF used for programming. (Note that the special buttons are referred to within the relevant MMCs. For example, button A is used to toggle between uppercase and lowercase characters when entering text in the display.) All programmable buttons can be programmed with functions as required. The left soft button is used to save data or to move the cursor in the LCD display to the left. The right soft button is used to save data or to move the cursor in the display to the right. Other buttons also have special functions when in programming mode: