Team and Teamwork

Prof. G.P. Rangaiah Department of Chemical & Biomolecular Engineering, National University of Singapore

Team and Teamwork?!

Findings from Surveys:
What is the biggest issue you have faced as a student?

People
Of the important issues your organization is facing, what % are tied to people/relations?

66% (and the rest are technical/financial issues)

Team and Teamwork?!

Findings from Surveys:
Which is the biggest people-side issue in your organization?

Team and Teamwork

This Presentation will Cover:
What is Expected? What are the Problems and Solutions?

Team or Group
Group: A number of individuals related by a common factor/attribute Team: A cooperative unit; Small number of people committed to a set of performance goals

Teamwork Quotes
Team: when every one in the group wants and works to improve the performance of every other member of the group Teamwork Divides the Task and Multiplies the Success
Coming together is beginning; Keeping together is progress; Working together is success. - Henry Ford

Team Characteristics
Concern for One Another Leaving No One Behind Constructive Criticism Consensus, Not Voting Compromise, Sacrifice Trust Responsibility & Leadership Doing More Than Expected Time on Task & Task on Time

Teamwork Role of All

1. Commitment to Team Goals 2. Attend Meetings Punctually 3. Gather Information & Perform Research
4. Introduce New Ideas 5. Complete Individual Tasks Promptly with High Quality 6. Accomplish a Fair Share of the Work 7. Express Clearly (Written and Oral)

Teamwork Role of All

8. Share Opinions and Knowledge 9. Listen to Views/Opinions of Others 10. Adopt Suggestions of Others when Appropriate 11. Provide Help to Others 12. Solicit Help from Others 13. Respect for Other Team Members 14. Distinguish between the Important and the Trivial

Teamwork Leaders Role

Build Team Spirit, Motivate Members Set Goals, Assign & Monitor Tasks Schedules, Progress, Deadlines, Deliverables
Gantt Chart (e.g., Figure E28.5 in Turton R., Baillie R.C., Whiting W.B., Shaeiwitz J.A. and Bhattacharyya D., Analysis, Synthesis, and Design of Chemical Processes, 4th Edition, Pearson, 2013)

Teamwork Leaders Role

Communications within the Team
Team Leaders Meetings
Questions from the Team Clarifications to the Team

Consensus from Conflicting Requirements

Leadership is
Vision Setting Goals Perseverance Problem Solving

Inspiring Humility Integrity Dedication .

Teamwork
1. Be Proactive
2. Begin with the End in Mind 3. Put First Things First 4. Think Win-Win 5. Seek First to Understand, Then to Be Understood 6. Synergize

7. Sharpen the Saw

Google for Book Summary

Teamwork Progress & Problems

Minutes of the Regular Meetings
Attendance, Decisions Made, Action Items etc. Minutes Template on IVLE

Upload into IVLE (Project: Team Leaders Project Progress)

By 22nd Feb. 2014 (Tnn-A.doc) and By 19th April 2014 (Tnn-B.doc)

Problems? - Contact Prof. G.P. Rangaiah (chegpr@nus.edu.sg; 6516 2187)

Teamwork - Importance
Peer Assessment at the End of the Design Project
Participation and Contribution of each Member (including the Leader) Factored in the Marks for the Common Sections

Teamwork - Reference
Turton R., Baillie R.C., Whiting W.B., Shaeiwitz J.A. and Bhattacharyya D., Analysis, Synthesis, and Design of Chemical Processes, 4th Edition, Pearson (2013)
Chapter 28 Teamwork Chapter 29 Written and Oral Communications (on the CD-ROM)