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MAY-2006

(1) (a)What is the difference between Human Resource Management and Human Resource Development? (7) (b)Explain the different steps in the HR Planning process. (8)

OR
(1) (a)Highlight the role of an HR manager in a Banking organization. (b)What are the functions associated with Human Resources Management? (7) (8)

(2) (a)Discuss in detail the process of performance appraisal. (b)Describe the different types of transfer.

(8) (7)

OR
(2) (a)Describe in brief the different types of incentive plans. (b)Explain the purposes and importance of recruitment. (8) (7)

(3) (a)Describe any four forms of participative management. (b)Case Study

(8) (8)

OR
(3) (a)Explain the various ethical issues involved in human resources. (b)Case Study (7) (8)

(4) Write short notes on any three of the following: (a) Effectiveness of VRS (b) Role of Vigilance Department of Controlling Corruption. (c) Employee Welfare Measures. (d) Importance of Communication. (e)Customer Relationship Management in Banks.

(15)

MAY-2007

(1) (a)Describe the role and functions of a Human Resources Manager. (b)What is the significance of Manpower Planning?

(8) (7)

OR
(1) (a)What are the functions and objectives of Human Resources Management? (b)Discuss the role played by a Human Resources Manager in the insurance sector. (8) (7)

(2) (a)Explain any four methods of training (b)Define Performance appraisal and discuss its importance.

(8) (7)

OR
(2) (a)Explain the meaning of the following concepts (any five): (a) Job Enlargement. (b) Orientation. (c) Critical Incident Method. (d) Two Factor Theory of Motivation. (e) Vertical Performance. (f) Personnel Policies. (g) Fringe Benefits. (15)

(3) (a)Describe the merits of employee welfare measures and state any three types of welfare activities. (7)

(b) Case study

(8)

OR
(3) (a)Bring out the parties and their role in industrial relations. (b) Case Study (7) (8)

(4) Write short notes on any three of the following: (a) Job Analysis. (b) Sources of Recruitment. (c) Performance Appraisal Meaning and importance. (d) Corruption and Frauds in Financial Institutions. (e)Personnel Policies in Banking Sector.

(15)

MAY-2008

(1) (a)Define Human Resources management and discuss the objectives.

(8)

(b)Distinguish Between Human Resource Management and Personnel Management. (7)

OR
(1) (a)What are the qualities required of a Human Resources Manager? (b)Discuss the role of Human Resource Manager in the Banking Sector. (8) (7)

(2) (a)State the different stages in the selection process and describe any four. (b)Define Training. Explain the benefits associated with training.

(8) (7)

OR
(2) (a)Explain the meaning of the following concepts (any Four) (i) (ii) (iii) (iv) (v) (vi) Job Design. Internal Recruitment. Orientation. Critical incident method. Perquisites. Horizontal promotion. (8)

(b)Define the performance appraisal and indicate the reasons for performance appraisal. (7)

(3) (a)Discuss the merits of employee welfare measures. (b)Case Study

(7) (8)

OR

(3) (a)State the different schemes for participative management and describe any three. (7) (b)Case study. (8)

(4) Write short notes on any three of the following: (a) Customer Relationship Management in Insurance Sector. (b) Human Resources Audit. (c) Job Analysis. (d) Promotions. (e)Employee Communication.

(15)

MAY-2009

(1) (a)What are the qualities required of an HR Manager. (b)Explain the different steps involved in the manpower planning Process.

(7) (8)

OR
(1) (a)Discuss the role played by an HR manager in a Banking Organisation. (b)What are the functions and objectives associated with HRM? (7) (8)

(2) (a)Explain the meaning of the following concept (any five) (i) Orientation. (ii) On line recruitment. (iii) Job Design (iv) Group Discussion. (v) Shift transfers. (vi) Perquisites. (vii)Esteem Needs (Motivation Theory).

(15)

OR
(2) (a)Define promotion and distinguish between promotion by seniority and promotion by merit. (8) (b)Explain the purposes and sources of internal recruitment. (7)

(3) (a)Examine the role of Audit of Human Resource.

(7)

(b)Case study

(8)

OR
(3) (a)Outline the causes of industrial accidents and indicate how they can be avoided? (b)Case study (7) (8)

(4) Write short notes on any three of the following: (a) CRM in Banks. (b) Role of Vigilance Department of Controlling Corruption and Frauds. (c) On the Job training. (d) Performance Appraisal benefits/limitations. (e)Personnel Policies.

(15)

MAY-2010

(1) (a)What is the function of Human Resource Manager in Insurance Company.

(7)

(b)How has the work of an human resource manager changed in the new global business environment? (8)

OR
(1) (a)Define HRM. What are the functions and objectives associated with Human Resource Management? (7) (b)Define Promotion? What are the various methods by which an employee in a bank can be promoted? (8)

(2) (a)You have to appoint few systems engineers in your bank. Where you will search prospective employees and give advantages and disadvantages in each source? (b)Define Transfer and state the objectives and types of transfer.

(7) (8)

OR
(2) (a)Define terms/concepts (any five) (i) Orientation. (ii) Fringe Benefits. (iii) Ethics in HRM. (iv) Off-Job method of training. (v) Perquisites. (vi) VRS. (vii)Horizontal Promotion. (15)

(3) (a)Describe employees welfare measures and state its types. (b)Case study

(7) (8)

OR
(3) (a)Outline the causes of industrial accidents and how they can be avoided? (b)Case study (7) (8)

(4) Write short notes on any three of the following: (a) CRM. (b) Job Evaluation. (c) Human Resource Audit. (d) Placements. (e) Role of Vigilance Department of Controlling Frauds.

(15)

MAY-2011

(1) (a)Define Human Resources management. Enumerate the role and responsibilities of an HR Manager of a Private Bank. (8) (b)Discuss the challenges faced by an HR Manager in the Insurance Sector. (7)

OR
(1) (a)The profile of an HR Manager has undergone tremendous changes. Explain. (8)

(b)Labour turnover of ABC limited has increased by 10% in this year. As the HR Manager, what steps would you take to reduce the labour turnover using Human Resource Planning Process as a tool? (7)

(2) Explain any five of the concepts: (a) (b) (c) (d) (e) (f) (g) Downsizing Job enlargement Campus Recruitment Employee Stock plans Succession planning Collective bargaining Orientation.

(15)

OR
(2) (a)You have recently been appointed as Research Analyst at Ernst and Young. Explain the selection procedure you have undergone. (8) (b)Suggest some commonly used appraisal techniques for employees of service sector organisations. (7)

(3) (a)How can public sector banks use participative management as a technique of motivation (b)Case Study

(7) (8)

OR
(3) (a)Outline the causes of industrial accidents and indicate how they can be avoided? (b)Case study. (7) (8)

(4) Write short notes on any three of the following: (a) (b) (c) (d) (e) Ethical Issues in HRM. Human Resource Information Systems. External source of Recruitment Human Resource Audit Promotions.

(15)

MAY-2012

(1) (a)Discuss the challenges faced by an HR Manager in modern time face. (b)What are the functions associated with Human Resource Management?

(7) (7)

OR
(1) (a)To run an organisation in effective manner what is the significance of manpower planning? (7)

(b)What is the difference between Human Resource Management and Human Resource Development? (8)

(2) (a)How does recruitment different from selection? What are the different external sources of recruitment? (8) (b)Define Transfer and indicate why transfer is necessary. (7)

OR
(2) Define concepts: (i) (ii) (iii) (iv) (v) (vi) (vii) MBO Application banks Perquisites Job Design Types of interviews Campus recruitment Job enrichment (15)

(3) (a)Outline the causes of industrial accidents and indicate how they can be avoided? (b)Case Study

(7) (8)

OR
(3) (a)State the different schemes for participative management. (b)Case study. (7) (8)

(4)

Short notes (any three): (a) (b) (c) (d) (e) Frauds and Scams BARS Employee communication VRS

(15)

Ethical Issues involved in HRM.

MAY-2013

(1) (a)What is the difference between Human Resource Management and Human Resource Development? (7) (b)Define Human Resource Management and discuss its objectives. (8)

OR
(1) (a)What are the challenges faced by an HR Manager in the Banking Sector. (b) Explain the steps involved in the manpower planning Process. (7) (8)

(2) Explain any five concepts: (a) (b) (c) (d) (e) (f) (g) Job Evaluation Promotion Job Description Personnel Manual Fringe Benefit Flexible Working hours Succession Planning.

(15)

OR
(2) (a)Explain in brief the selection procedure commonly used in Insurance Sector. (b)How do organisations conduct orientation programme for newly selected employees? (8)

(7)

(3) (a)Explain the different benefits associated with participative management. (b)Case Study

(7) (8)

OR
(3) (a)Describe in brief the different types of incentive plans. (b)Case study. (7) (8)

(4) Write short notes on any three of the following: (a) (b) (c) (d) (e) Role of Vigilance department. Human Resource Audit. Job Analysis. Employees safety Customer Relation Management in Insurance Sector.

(15)

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