004

Preface


003
011
021
045
069

609

A
B
C

095
117
139
165

1
2

189
213
227 224 223 217 215

G
P
S

bullwhip eect

M
I
T

3D

012

013


014

015

Pay-for-Performance

Balanced Scorecards
Process Reengineering

Core Competence Development
Management Strategy

Leadership Assessment

Competitive Strategy


016

017


018

019

Blue Sea Strategy

Adaptive Strategy

No.

020

1 022
023

Monitor
Michael Porter

Boston Consulting Group
BCG

Bain

Competitive Strategy: Techniques for Analyzing Industries and Competitors

Group

1 024
025

Generic Strategy

ve forces model

focused oering

dierentiation

DH&S

1 026
027

Touche Ross

United Research Company

Gemini Consulting

M
A
C

1 028
029

General Electric

GE

Jack Welch

ROA
ROE

ROI

ROCE

1 030
031

Canon

Competing for the Future

C. K. Prahalad

Gary Hamel

return on capital expenditures

1 032
033

SONY

Motorola
JVC

NEC

EDS

strategic

maneuver

V
H
S

1 034
035

Google

Apple

Cap Gemini Ernst & Young

1 036
037

Hank McKinnell

Pharmacia

torcetrapib

Exubera

Chantix

Bextra

Rezulin

1 038
039

Jim

Collins

1 040
041

Ulysses S. Grant

Dwight D. Eisenhower

PowerPoint

1 042
043

 238

Notes

http://hbr.

The
org/2011/03/the-big-idea-thenew-ma-playbook/ar/1

Big Idea: The New M&A Playbook

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In-Action!
HA0047
Karen Phelan

Im Sorry I Broke your Company:

When management ConSultantS are the proBlem, not the SolutIon
by Karen Phelan
CoPyright 2013 by Karen Phelan
CoPyright liCensed by berrett-Koehler Publishers
arranged with andrew nurnberg assoCiates international limited
ComPlex Chinese translation CoPyright 2014
by briefing Press, a division of and Publishing ltd.
all rights reserved.

All Rights Reserved

Printed in Taiwan
www.andbooks.com.tw

2014

3
280
ISBN 978-986-6316-95-1

24

CIP
,

. (Karen Phelan) .
: : , 2014.03
; (In-action! ; HA0047)
: I'm sorry I broke your company :
when management consultants are the problem, not the solution
ISBN 978-986-6316-95-1( )
1. 2.
494.2 103001103