UCL STUDENT ACCOMMODATION ADDITIONAL INFORMATION

Astor College 99 Charlotte Street London W1T 4QB Tel: +44 (0)20 7679 6116 Fax: +44 (0)20 7636 6385 Email: astor.college@ucl.ac.uk

Astor College is 5 minute walk from the main UCL campus, based in the Fitzrovia area. Charlotte Street itself boasts a number of restaurants and bars, and the shops of Oxford Street are only minutes away. Astor College is arranged over 9 floors, residents rooms and communal kitchens are located on the ground to 7th floor; communal facilities including the laundry room, TV room and sports facilities are located on the lower ground floor. The nearest Underground stations are: Goodge Street Northern line Warren Street Northern and Victoria lines Great Portland Street Circle, Hammersmith & City and Metropolitan lines
Astor College is within the Congestion Charging Zone for further information go to: http://www.tfl.gov.uk/roadusers/congestioncharging/

The information contained in this leaflet is additional to that in the UCL Student Accommodation General Regulations and Guidance. Please read it carefully and direct any queries to the staff at the Astor College office; these guidelines are designed to make everyones life easier whilst living in residence. Please respect the building, staff and your fellow residents. We hope you enjoy your time here, but if you do encounter any problems, please let the staff know and we will do our best to help at all times.

Astor College Additional Information

Arrival Instructions The main arrival weekend is Saturday and Sunday 21/22 of September and the offices will be open between 9am and 5pm on these days, on any other arrival date we cannot guarantee that your room will be ready for you before the normal check-in time of 2pm. Early Arrival For further information or to book an Early Arrival please go to the UCL Student Accommodation Portal. Late Arrival For further information or to book a Late Arrival please go to the UCL Student Accommodation Portal. Staff A small team of staff manage Astor College. Details of the staff are displayed in the reception area by the office. The Manager is based at Ramsay Hall (the office hours at Ramsay Hall are 08:00 to 17:00 Monday to Friday). General administrative, housekeeping and maintenance duties are carried out during office hours. Office Hours The Astor College office is usually open Monday to Friday 08:30 to 17.30 The office is closed on Bank Holidays and College Closure days during Christmas and Easter. Out of Office Hours During the evenings, and over the weekends, there is an on-call team who live at Ramsay Hall, Ian Baker House and Astor College, who are on-call, and a Night Porter, to provide emergency cover. Details of the on-call team are displayed on the notice board at reception alongside the on-call rota. The on-call team can be contacted on 07901 670312. The Night Porter can be reached on 07909 634872. Call outs for non-emergency reasons at unreasonable hours (after 23:00 and before 08:00) are considered a disciplinary offence and you may be subject to a fine. Emergencies For emergency services dial 999 and inform the Astor College staff or person on-call immediately. You must report all accidents, injuries and medical emergencies to the Astor College office. Details of first aiders are displayed at reception. A first aid box is available in the Astor College office. There is an Accident and Emergency Department located in University College Hospital on Euston Road, London NW1 2BU. Doctors You must ensure that you register with a NHS General Practice in London while you are a student at UCL. The Gower Place Practice, the NHS General Practice in the UCL Health Centre, is located on 3 Gower Place, London WC1E 6BN. You can contact The Gower Place Practice on 020 7387 6306, email: gpp@nhs.net or visit their web pages for further information www.gowerplacepractice.nhs.uk. Post All post should be addressed to the resident concerned including the room/flat number which will be assigned to you on arrival. Please ensure that post is clearly marked with your name as it appears on your accommodation application. Use the following postal address: Astor College, University College London, 99 Charlotte Street, London W1T 4QB . Post is sorted by family name and distributed in post boxes located in the reception area. Registered post and parcels are kept in the Astor College office and and recorded in the post book at reception. Such items may be collected during office hours from the Astor College office, upon production of your UCL ID card. Please check your post regularly. The nearest post box for outgoing post is just outside Astor College. The nearest Post Office is at 19 Newman Street (off Goodge Street), London W1T 1PF. Ordinary stamps can be brought from most local newsagents. For stamps to other countries you need to go to the post office Bed Linen For further information or to purchase bed linen please go to the UCL Student Accommodation Portal. Inventory Please go to the UCL Student Accommodation Portal if you require further information regarding inventory. Housekeeping You are responsible for cleaning your own bedroom. Do not keep food in your bedroom; it must be kept in the kitchen. Vacuum cleaners may be borrowed from the Astor College office on production of your UCL ID card. Please ensure that you return the vacuum cleaner once you have finished with it, so that others may use it. You are also responsible for keeping your kitchen and corridor clean and tidy at all times. Cleaning staff will clean the kitchen floors and surfaces and public areas daily although not on weekends, public holidays or College closure days. Ensure that you do your own washing up, and wipe Astor College Additional Information

down the cookers after using the hobs as cleaning staff will not do this. Do not put food debris, oils or fats down the sinks. This will only serve to block the drains and inconvenience you. Charges for clearing the drains may be passed on to your kitchen. Use the extractor fans provided when cooking. Kitchen doors are fire doors and must not be propped open at any time. Only food belonging to you should be taken from the refrigerators, freezers and kitchen cupboards. Rubbish will be taken out of the kitchens Monday to Friday by the cleaning staff, only if it is put in the bin. At the weekend, public holidays or College Closure days, you are responsible for emptying bins. Do not let the rubbish build up in your kitchen as this encourages pests. Do not dump your rubbish outside your room, in the corridors, or on the landings or staircases as these are fire escape routes. Rooms and kitchens will be inspected once a term; you will be informed in advance. Toilet Paper Only put toilet paper down the toilet bowl. The sanitary bins in the toilets are for the disposal of sanitary towels only. Please do not put other items in them. Recycling There are recycling facilities provided in each kitchen. You can recycle paper, glass, plastic bottles and cans. All items for recycling must be washed before being recycled. Do not put recyclable items in the kitchen bins. Ensure you recycle any glass jars or bottles separately from the normal rubbish to prevent injury. Cleaning staff will not remove any rubbish bag they think contains glass. Drinking Water Supply All accessible kitchen cold tap outlets in Astor College contain drinking water. Do not drink water from bedroom taps. Heaters Astor College is centrally heated. Generally the heating system is switched on in October and off in April. Additional heaters of any sort are not permitted. Windows Window restrictors have been installed for your safety and security; do not dismantle or tamper with them. It is a disciplinary offence to tamper with the window restrictors and you may be subject to a fine. No Smoking The Health Act 2006 prohibits smoking in public places in England. In accordance with the law, smoking is not allowed anywhere in residence. UCL also prohibits smoking immediately outside the entrances or open windows of its buildings. Smoking in prohibited areas is a disciplinary offence and you may be subject to a fine. Fire Alarms The fire alarms are tested every Thursday at approximately 13:00. If an alarm lasts for more than 1 minute during this period, or during scheduled maintenance of the system, you must evacuate the building. Please note that during a fire alarm you may be fined for not evacuating the building promptly, or for failing to leave the building at all. Fire Safety Please take note of the fire notices and ensure that you are aware of the fire escape routes. On hearing the alarm, you MUST: evacuate the building by the marked fire escape routes immediately do not wait for the lifts as they will be turned off assemble on the road in front of the building Take care not to accidentally activate heat or smoke detectors. Tips to prevent accidentally activating the alarms: Do not wedge fire doors open. Fire doors, including kitchen doors, must not be propped open at any time to comply with fire regulations. Never leave cooking unattended. If you burn something in the kitchen, open the window and switch the extractor fan on to full. Do not open the kitchen door. Do not spray anything such as hairspray or deodorant in the vicinity of the smoke detector, as the detector will think the particles are smoke and activate the alarm. Do not attempt to remove the detector in the hope of disabling them, as this will cause the alarm to go into fault, with your room identified as the culprit. Do not tamper with the door closers, they are a legal requirement. Never use candles/incense/hookah pipes. These items are prohibited in residences. Astor College Additional Information

 Do not remove the extinguishers from their stands unless you are going to use them to fight a
fire. Do not use them to prop doors open. It is a criminal offence to tamper with any fire alarm, extinguishers or any other fire equipment. Do not block fire exits, corridors or cupboards at any time. All bedroom furniture and personal belongings must remain in your room. Emergency Escape Doors All emergency doors are marked and alarmed. These should only be used in the event of an emergency. Tampering in any way with these doors will lead to disciplinary action and/or a charge being made to all residents of the corridor concerned. Computer Cluster Room There is a computer cluster room located on the lower ground floor of Astor College. Eating, drinking and smoking are prohibited in the computer room. The computers are provided by and maintained by UCL Information Systems, not UCL Student Accommodation, and therefore faults must be reported to Information Systems. For details see http://www.ucl.ac.uk/is/help. Payphones There are payphones which accept coins and card located on the lower ground floor. The payphones are managed by Spectrum Interactive and all faults should be reported to them directly on 0800 211 299. Laundry A coin operated laundry room is located on the lower ground floor of Astor College. The laundry room is open 24 hours a day. The washing machines cost 2.00 per cycle. The tumble dryers cost 1.00 per cycle. The office does not hold change or keys for these machines. An iron and ironing board are provided in the laundry room. Any faults should be reported to the Astor College office. TV Lounge and Snooker Room There is a television lounge with a TV, video and vending machines for cold drinks and snacks, and snooker room located on the lower ground floor for residents only. Music Practice Room There is a music practice room with a piano located on the lower ground floor. Sports Facilities Astor College has a sports hall located on the lower ground floor which is managed by the UCL Students Union. Please contact the Astor College office or the UCL Students Union for further details. Guests The signing in/out/overnight guest book is located at the Astor College office. All overnight guests must be signed in on arrival. Overnight guests are limited to three nights maximum. If you are in a twin room, you must seek permission from your roommate before you have a guest to stay overnight. Please sign out if you go away. Building Works There is a large building site adjacent to Astor College. Noise and dust should be anticipated between 08:00 and 18:00 Monday to Friday and between 08:00 and 13:00 on Saturdays. Bicycles There is a bicycle shed at the front of Astor College; bicycles must only be stored in this area. You will need your key fob to gain entry. UCL cannot accept responsibility for bicycles stored in this, or any other area, and insurance is advisable. Please do not bring bicycles into the buildings or place them in front of the fire exits or any doors as this contravenes fire regulations. Parking There is no parking available at Astor College. Residents requiring long-term parking are advised to apply to Camden Council for a parking permit. The address is Permit Administration, London Borough of Camden, PO Box 20219, London NW1 9GL. A letter confirming your residence address may be obtained from the Astor College office. The nearest National Car Park (NCP) is located at 45-47 Berners Street, London W1T 3HE 0845 050 7080. For further details look online at www.ncp.co.uk.

Astor College Additional Information

Banks To open a bank account, a letter confirming your residence address may be obtained from the Astor College office. All the major banks have branches in the area: NatWest 45 Tottenham Court Road, Barclays, 190 Tottenham Court Road and HSBC 156/157 Tottenham Court Road. Supermarkets The nearest supermarkets are Sainsburys and Tesco on Tottenham Court Road, pl us a larger Tesco on Goodge Street. There is a Boots Chemist on the corner of Grafton Way and Tottenham Court Road. For Argos (a catalogue shop that sells virtually everything you might need) walk all the way down Tottenham Court Road and turn left onto New Oxford Street just after the Dominion Theatre. There are also a number of computing and hi-fi shops on Tottenham Court Road. Police Station The nearest Police Station is at 1-10 Lambs Conduit Street, London WC1N 3NR, telephone: 020 7404 1212. Disclaimer: The information given is correct at the time of publication.

Astor College Additional Information