Professional Documents
Culture Documents
Table of Contents
Adaptability ...............................................................................5 Aligning Performance for Success .........................................6 Applied Learning ......................................................................8 Building a Successful Team ..................................................10 Building Customer Loyalty ....................................................12 Building Partnerships ............................................................14 Building Positive Working Relationships (Teamwork/Collaboration) ................................................16 Building Trust .........................................................................18 Coaching .................................................................................19 Communication ......................................................................21 Continuous Learning .............................................................24 Contributing to Team Success ..............................................26 Customer Focus .....................................................................28 Decision Making .....................................................................30 Delegation ...............................................................................32 Developing Others..................................................................34 Energy .....................................................................................36 Facilitating Change ................................................................37 Follow-Up ................................................................................38 Formal Presentation ...............................................................39 Gaining Commitment .............................................................41 Impact ......................................................................................43
Information Monitoring ..........................................................44 Initiating Action (Initiative) ....................................................46 Innovation ...............................................................................48 Leading/Living The Vision And Values.................................50 Managing Conflict ..................................................................52 Managing Work (Includes Time Management) .....................54 Meeting Leadership ................................................................55 Meeting Participation .............................................................57 Negotiation ..............................................................................58 Planning and Organizing .......................................................60 Quality Orientation (Attention to Detail) ...............................62 Risk Taking .............................................................................63 Safety Awareness ...................................................................64 Sales Ability/Persuasiveness ................................................65 Strategic Decision Making .....................................................67 Stress Tolerance.....................................................................69 Technical/Professional Knowledge and Skills .....................71 Tenacity ...................................................................................73 Valuing Diversity ....................................................................74 Work Standards ......................................................................75
Adaptability Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures. Key Actions