Values are for ever

Prof. Dr. Madhavan

IMM / Bangalore
0 98860 67232
Email: profmadhavan@yahoo.com
Madhavan. P 2009
Values are for ever

HEARTY
WELCOME
TO
INVALUABLE
PARTICIPANTS

Madhavan. P 2009
Values are for ever

1 Kg. Gold 1 Plate meal Fame

Luxury Car House Education

Madhavan. P 2009
Values are for ever

Value increases
when both
needs are met

Explicit Implicit

- Styling
- Travel (5 persons)with right - Colour
power, speed, mileage, - Size
maneuverability etc., - Interiors, AC, Stereo
To suit to status etc.,

Madhavan. P 2009
Values are for ever

Efficiency Life Wt./Vol. Mft. Cost Business Turnover

Plan

Utility Cost

VALUE

Esteem Time Place

Beauty Publicity Prestige

Madhavan. P 2009
Values are for ever
Value Strategy

Low Medium High

Rip off Over charging Premium

High
Strategy Strategy Strategy

Poor Medium High

Value Value Value
Medium
Strategy Strategy Strategy

Economy Good Value

Low Strategy Strategy

Madhavan. P 2009
Values are for ever
Why Values ?
Anything we do, we do for a reason.
Because, we want the result that satisfies the reason.

Some reasons compel you, more than others.

We call them motives which we can trace back to
needs and wants.
The reasons that motivate most forcefully are
called the “Drivers”.
Drivers are the most important reasons for doing.

The reasons that motivate and drive us are the values.

Therefore, values determine our performance,
happiness and satisfaction.

Madhavan. P 2009
Values are for ever

Life is a Journey.
You are the Driver, steering the Journey.
The fuel that drives are the values.

Values are the motivators in our life

(most of our life is spent in work)
The choice of values determine our destinations.
The speed is determined by the values shared with others

Believe in values !
Believe in work ! and
Believe in life !

Madhavan. P 2009
Values are for ever
What is Value ?
Value is from a Latin word “Valere” means “Worth”
Value is something for which one is willing to work,
suffer, sacrifice and even die.
Values are Beliefs which is the foremost thing in ones life like
Honesty, punctuality, simplicity, magnanimity, sympathy,
hospitality responsibility, etc.,
Values give motivation to a person
Values identify a person
Values give personality to a person
Values give quality to a person

Values are Abstract ideals that shape our Thinking (intellect / head)
Behavior (relationship / heart)
& Work (action / hands)

Madhavan. P 2009
Values are for ever
What is Value ?
Quality in Head is - Knowing
Quality in Heart is - Feeling
Quality in Hands is - Doing

Organs of a person Faculties of a person

Organs + Faculties = Qualities of a person

which improves with values in a person.

This person is called a valuable person like you.

A person of value would lead a quality life and therefore, would produce
quality products and thereby improve performance of self and
organisation.

Madhavan. P 2009
Values are for ever
Sources of Values
Values are something which we pick up as we move in the
Journey of life.

The main sources of values are from

- Our own Self
- Others
- Education
- Experience
- Organisation
- Society
- Nations
- Curricular activities
(NCC, Scouts, Red Cross etc.,)

Madhavan. P 2009
Values are for ever
Values in Management
Mackinsey Consultants conducted a study to find out “What makes
a person / firm to give consistently outstanding performance ?”
The answer is “They all, believed in something. Something that is
of some value to them”.
The belief in values, may be from many sources, but they provide a
powerful driver to do something beyond the average.
These values determine the culture - of a Person or an Organization
or a Nation.
It is found that following culture prevailed in those excellent firms
- Communication channel open in all direction
- Participate in decision making
- Opportunity to exercise Self control.
- Performance evaluated against specific
criteria rather than arbitrary basis.
Madhavan. P 2009
Values are for ever
Kinds of Values
There can be different kinds of values

1. Personal values like Ambition, Honesty, Simplicity etc.,

2. Social Values like Responsibility, Hospitality, Sympathy etc.,
3. Moral Values like Faith, Non-violence, Truthful etc.,
4. Behavioural Values like Courtesy, Sportsmanship, Service etc.,

Values can be classified as

1. Instrumental Values, which are enduring beliefs like cheerful,

courageous, independent etc.., ( Continuous )

2. Terminal values, which are beliefs that more tangible objectives are
worth striving for like the prosperous life, equality etc., ( End )

Madhavan. P 2009
Values are for ever
Value Differences
Some examples of value / cultural differences among 6 National groups.

Americans French Germans

• Equality • Prudence • Punctuality
• Openness • Self - reliance • Precision
• Self - reliance • Formality
• Preparation
• Competition • Multi - tasking
• Quality
Indonesians Japanese Singaporeans
• Group harmony • Cooperation • Seniority
• Relationships • Relationships • Hard work
• Spirituality • Group Achievement • Material gains
• Seniority • Group Consensus • Family
- Dr. Farid Elashmawi
in World Executive Digest 6/98

Madhavan. P 2009
Values are for ever
Individuals from diverse groups with different sets of values
can affect combined work performance of an organization.
On accomplishment values

My personal &
Family life takes Work is my first &
priority over others foremost priority

Rama
Krishna
0 1 2 3 4 5 6 7 8 9 10

Boss should listen to us

& act on the agreed
Boss alone to make decisions suggestions
On Power values
for me to follow

Seetha
Radha
0 1 2 3 4 5 6 7 8 9 10

Madhavan. P 2009
Values are for ever
On creativity values Older people have lot of
Older people have set experience & must be
ideas & not willing to change consulted for advice

Monisha
Muniappa
0 1 2 3 4 5 6 7 8 9 10

Achievements should be
recognised & rewarded on
individual basis. After all
best team is one with high Group success is much
performance more
individuals. important than
On Accomplishment Values individual success.

Ravi
Raj
0 1 2 3 4 5 6 7 8 9 10

Madhavan. P 2009
Values are for ever
On Feelings

It is appropriate for
individuals to express
their true feelings Personal feelings should
about others. be kept to one self

Harichandra
Moses
0 1 2 3 4 5 6 7 8 9 10

In the next sheet , let us see 52 typical Values .

Madhavan. P 2009
Values are for ever
Rank your Values
Given below is a list of 52 values, please rank
them in the order of
importance (1 = Most important, 2 = Important 3 = Not so important
4. Least important) Check out the most important for discussions.
1 2 3 4 1 2 3 4
1. Accomplishment 13. Creativity/Imaginative
2. Aesthetic 14. Dedication
3. Ambitious 15. Equality
4. Being loved 16. Ethical Standards
5. Broadminded 17. Exciting life
6. Capable 18. Forgiveness
7. Challenge 19. Friendship
8. Cheerful 20. Gratitude
9. Cleanliness 21. Growth
10. Comfortable life 22. Happiness
11. Concern for Environment 23. Health
12. Courageous 24. Helpful

Madhavan. P 2009
Values are for ever
Rank your Values (cont..)

1 2 3 4 1 2 3 4
25. Honest 39. Polite
26. Hospitality 40. Power
27. Independence 41. Punctuality
28. Inner Harmony 42. Recognition
29. Intellectual 43. Religious Faith
30. Justice 44. Responsible
31. Knowledge 45. Security / Safety
32. Logical 46. Self esteem
33. Love 47. Simplicity
34. Magnanimity 48. Social recognition
35. Money 49. Sportsmanship
36. Non-Violence 50. Truthfulness
37. Obedient 51. Wisdom
38. Pleasure 52. Quality

Madhavan. P 2009
Values are for ever
Brief explanations for the listed values.
1. Accomplishment : To achieve personal objective with a sense that have
done something by solving a problem or completing a job or raising to
face a challenge.

2. Aesthetic : To enjoy and respect the things from which I derive pleasure-
Art, Nature, Work, People.

3. Ambitious : Hard working and aspiring.

4. Being loved : To experience warmth, feelings of affection, & a sense

of care from other people.

5. Broadminded : Having an open mind and not subject to any pre-concealed

notion or prejudices.

6. Capable : Being competent, effective and having the abilities required.

Madhavan. P 2009
Values are for ever
Brief explanations for the listed values.
7. Challenge : To feel good about what I do, is degree of difficulty & its
complexity or demands made on my creativity : to have opportunities to
apply my knowledge and skills effectively and easily.

8. Cheerful : Having light hearted, joyful and not very serious.

9. Cleanliness : Being neat, tidy and orderliness. Follower of 5 S Principle.

10. Comfortable Life : Prosperous life for joy and fun : to do things, I like to
to do rather than only things I have to do.

11. Concern for Environment : A serious environmentalist. Cannot tolerate

some one spoiling environment, earth, water, air etc.,

Madhavan. P 2009
Values are for ever
Brief explanations for the listed values.
12. Courageous : Standing up for your beliefs.

13. Creativity : Have desire and ability to develop new idea, solutions to problem
improvement in product / process, to be mutually challenged and to be the
first to innovate / create.

14. Dedication : To be loyal to Self, Family, Company, Boss, Friends,

Society and others ; to give directives, commitment, friendships to others.

15. Equality : Brother-hood and equal opportunity and treatment to all.

16. Ethical standards : To believe and maintain a sense of right & wrong, to
be normal ; to conform to the standards of society / professional ideas.

17. Exciting Life : Want a active, stimulating life.

Madhavan. P 2009
Values are for ever
Brief explanations for the listed values.
18. Forgiveness : Willing to pardon others, and offer apology openly when
found at fault.

19. Friendship : To have many friends to work with. Enjoy group talk
and social relations.

20. Gratitude : Being grateful to others for their support and help - starting
with parents, teacher, boss, friends, society, Govt. & the world.

21. Growth : To advance in life, in job, in status, in community, to improve

knowledge & skills, to mature personally & progressively.

22. Happiness : To be internally content; to seek from with know how

not to search one side.

23. Health : To feel energetic & free from injuries, disease ; to be free of anxiety
worry, emotional blocks ; to have peace of mind.

Madhavan. P 2009
Values are for ever
Brief explanations for the listed values.
24. Helpful : Working for the welfare of others ; to provide assistance, support,
empathy, or protection to others ; to be open responsive & generous.

25. Honest : To be sincere and truthful.

26. Hospitality : To be a host for guest. Being good & kind to serve.

27. Independence : To achieve ones goals in a manner best suited to oneself ;

You have the freedom in my work time ; to control my own actions.

28. Inner Harmony : To have freedom from the inner conflicts.

29. Intellectual : To be intelligent & reflective.

30. Justice : To receive rewards & recognition for the contribution &
achievements in proportion to my effect & comparable to those received
by other people.

Madhavan. P 2009
Values are for ever
Brief explanations for the listed values.
31. Knowledge : To persue & learn about new things & ideas ; to search for
truth for information ; to be known by others as an intelligent person
& feel intelligent.

32. Logical : To be consistent & rational.

33. Love : To experience warmth, feelings of affection, a sense of caring,

enthusiasm for, attachment to, devotion to, & interest in something or
another person, especially someone to whom I can make a commitment.

34. Magnanimity : To be of service & help in the highest order.

35. Money : To have sufficient income or other assets to use as I wish; to be

materially comfortable or well-off.

36. Non-Violence : Do not believe in an eye for an eye, revenge or brutal

attack

Madhavan. P 2009
Values are for ever
Brief explanations for the listed values.
37. Obedient : To be dutiful & respectful.

38. Pleasure : To have fun; to enjoy myself; to do things I like to do

39. Polite : Being courteous & well mannered like a diplomat.

40. Power : To lead & direct others; to influence & control others - i.e., to
get them to do what I want to do.

41. Punctuality : To be time conscious & honor commitments in time.

42. Recognition : To receive attention, notice, approval, or respect from others

because of something I have done; to generate a positive feelings to others
for who I am & what I achieve.

43. Religious Faith : To believe in supreme being ; to relate to others on a

spiritual or a personal basis w.r.t. some faith or set of beliefs.

Madhavan. P 2009
Values are for ever
Brief explanations for the listed values.
44. Responsible : To be held accountable to others or to organisation to which
I belong for a job or a task ; to possess something & care for it.

45. Security & Safety : To possess the basic where-withal for living; to feel
safe ; to have self-confidence; to have job security & continuity of income.

46. Self-esteem : To be someone of value in my own eyes & in the eyes of other
people ; to be accepted as a person rather than as a nonentity or as a means
to an end ; to feel useful & wanted by other people ; to be a leader ; to be
appreciated by others.

47. Simplicity : To be modest & humble.

48. Social recognition : To receive respect & admiration from the society.

Madhavan. P 2009
Values are for ever
Brief explanations for the listed values.
49. Sportsmanship : Playing the game for the sake of game & not for winning ;
not to disheartened even if the game is lost because the joy is derived in
playing & not in winning or loosing.

50. Truthfulness : To be Harischandra even if it means lose of self-respect &

life.

51. Wisdom : To understand & shape for myself a meaning of life, perceiving
experience from a broad frame of reference.

52. Quality : To be of quality conscious in whatever I do whether it is a thought

or a talk or day to day routine work or a project.

Madhavan. P 2009
Values are for ever
MNC - Vision & Values

Vision Value Actions

We, the employees of I am well informed, I continue to learn new
MNC, are motivated, creative, open minded things and make my
informed, creative and & highly motivated in work more interesting.
open-minded. my work.

Our aim is to delight I want to achieve world I search ways & means
our customers through class standards in my to meet world class
world-class products, work to delight my quality & implement
services and solutions. immediate and them rigorously.
ultimate customer.

Continuous improvement Every day I improve my Every day I become

is my way of life and I work & thus my life. better in my work &
will work professionally relationship so that
to succeed. I have satisfaction &
joy in my life.

Madhavan. P 2009
Values are for ever
Examples
Values Actions Recognition
I don’t like I will search & find I will report to my
unnecessary wasteful things/ Boss once in a month
expenditure actions to eliminate what all wastes
them I have eliminated

I will brief my Boss

I am a I will take personal where I have taken
responsible responsibility to act & subsequent actions
person feel accountable on my own to realise
for its consequences the ultimate objects of
my responsibility

I would like I will adopt friendly When I move in my workplace

to have better & helpful approach or outside I recognise
relationships in my dealings many people by their
with people smile & nodding of head
& weaving of hands

Madhavan. P 2009
Values are for ever

Summary :

1. Let us checkout our value systems & compare

with our inner self, family, friends, bosses,
sub-ordinates, customers (with whom every we deal
in our daily life) whether they share the same values.

When we have shared values, then we are together in

our goals we persue otherwise our energies & efforts
will be de-focused & fretted away.

2. Let us chalkout revised, modified value system

based on understanding of others values to draw our
approach in work & life.

Madhavan. P 2009
Values are for ever

Summary (Cont.) :

3. Let us develop concern & care for

organisation & others based on values.

4. Let us live this life in total satisfaction,

harmony & peace.

5. Let us leave this world a better place for

our future generations to live happily.

Madhavan. P 2009
Values are for ever

Thanking you
&
Good Day !

Madhavan. P 2009