CHAPTER I Introduction:

Labour welfare have an important place in the modern industrial system The need for labour welfare is reali!ed all over the world because of the socio economic conditions and problem in the industrial society Industrial labour and its welfare is often considered to be very important in the fast economy which is dreamin" of industriali!ations on a lar"e scale The problem of labour and its welfare have attracted the attention of many leaders and writers in India force After Industrial revolution each and every nation has to depend much on the industrial sector for the development of the economy The economic development is the yard stic% of the people standard of livin" Level of consumption and the ratio of savin" for that life is e&pected to be a ris% free one to the ma&imum possible e&tend for the industrial employees who are the bac% bone of the economy 'ith re"ard to labour welfare the Indian Labour (r"ani!ation report points out that such services facilities and amenities It may be established in the vicinity of the underta%in" to enable the persons employed to perform their wor% in healthy$ con"enital surroundin" and provided with amenities conductive to "ood health and hi"h morale The above said service facilities and amenities are e&pected to be provided to the industrial employees either voluntarily by the employers or by the state or by law Labour welfare implies providin" better wor% conditions such as proper li"htin"$ heat control$ cleanliness and low noise level$ toilet$ drin%in" water facilities$ canteen and rest room$ health and safety measures$ reasonable$ hours of wor%$ holidays$ and welfare services such as housin" education$ recreation and counselin" #o$ labour welfare is a timely invention to %eep the wor%in" populations satisfied and to maintain a contended labour

DEFINITION OF LABOUR WELFARE:

The followin" are some of important definitions "iven to e&plain the board meanin" of labour welfare 1. The encyclopedia o !ocial !cience! ha! de ined la"our #el are #or$

a!:
*The +oluntary efforts of the employers to establish$ with in the e&istin" industrial system$ wor%in" and some times livin" and cultural conditions of the the customs of the country and the employees beyond what is re,uired by law$ conditions of the -ar%et %. The La"our In&e!ti'ation co((ittee de ine! it a!: *Anythin" done for the intellectual$ physical$ moral and economic determent of the wor%ers whether by employers$ by .overnment or by other a"encies$ over and above what is laid down by law or what is normally e&pected of the contractual benefits for which wor%ers may bar"ainin"/ ). The La"our #el are or'ani*ation report return! to la"our #el are a!: *#uch services$ facilities and amenities as may be established in or in the vicinity of underta%in" to enable the persons employed in them to performs their wor% in healthy$ con"enial surroundin" and provide with amenities conducive to "ood health and hi"h morale/ +. Accordin' to the co((ittee on la"our #el are, !er&ice! !hould (ean : *#uch services facilities and amenities as ade,uate canteen$ rest and recreation facilities$ sanitary and medical facilities$ arran"ements for accommodations of wor%ers employed at a distance from their homes and such other services amenities and facilities$ includin" social security measures as contributed to the conditions under which wor%ers are employed/ Reali!in" the difficulties in "iven a precise and "enerally acceptable definition of labour welfare The 0ational commission on Labour pointed out in their report The concept of labour welfare is necessarily dynamic$ bearin" a different interpretation from country to country and from time and even to save the country$ accordin" to its value system$ social institution de"ree of industriali!ation and "eneral

level of social and economic development Even within the country its content may be different from re"ion to re"ion

AI-. AND OB/E0TI1E. OF LABOUR WELFARE:

The aim of welfare activities is$ ) 1 Party humanistic$ for it enables the wor%ers to en2oy a fuller and richer life It is partly economic because it improves the efficiency of the wor%er$ increases its availability where it scares and %eeps him contented It therefore$ minimi!es the inducement to form or 2oin union and to report stri%es 3 4 It is partly civil because it develops a sense of responsibility and di"nity amon" the wor%ers and thus ma%es them worthy citi!ens of the 0ation The aim and ob2ectives of labour welfare have pro"ressively chan"ed durin" the last few decades the recent thin%in" in labour welfare$ is more oriented towards increasin" productivity and efficiency of the wor% people An outstandin" trend today is has become a comprehensive concept concerned with the development of the total human personality embracin" physical$ mental$ social$ psycholo"ical and spiritual aspect of the employees well bein" In future$ it will assume new dimensions in our country as a result of added emphasis on the basic responsibilities of a welfare state

2RIN0I2LE. OF LABOUR WELFARE:

The followin" are some the "eneral principal to be followed for the successful implementation at any welfare pro"ramme in an or"ani!ation ) 1 The labour welfare activities should persuaded the entire hierarchy of an or"ani!ation -ana"ement should be welfare oriented at every level The employer should not bar"ain labour welfare as a substitute for wa"es or monetary incentives 3 4 In other words$ the wor%ers have a ri"ht to ade,uate wa"es in addition to welfare measures There should be proper Co5ordination$ harmony and inte"ration at all labour welfare societies in a understandin" The labour welfare wor% at an or"ani!ation must be administratively viable and essentially development oriented 3

The mana"ement should ensure Co5operation and active participation of the unions and wor%ers in formulatin" and implementin" labour welfare pro"rammes 6 There should be periodical assessment or evaluation of welfare measures and necessary timely improvements on the basis of feed bac%

FINAN0IN3:
The Capacity of the economy puts the ultimate limit to e&tend of welfare measures to be provided to the wor%ers or to any other sections of society ) It is difficult to specify who bears the cost of welfare societies Even where employers finance the welfare activities$ either voluntarily or under the re,uirements of law nobody can say who meets the ultimate costs$ The employers$ the consumers or the wor%ers The employers do strive to pass on the burden to the consumers by receivin" prices or to the wor%ers by delayin" wa"e increases 1 It is really different to ma%e the employers pay for the welfare amenities out of their profits It is the community$ which pays for the welfare services and employers$ is merely an a"ency for collectin" the cost from the community and spendin" it on the welfare of wor%ers

I-2ORTAN0E OF T4E 2RE.ENT .TUD5:

Today labour is in front pa"e news and it has become a prominent factor in the society The importance of labour in the industrial system and in the future planned The importance of labour welfare measures was accepted as early as )73) 'hen the Royal commission on labour stated the benefits which "o under this romenculture are of "reat importance to the wor%ers and which he is unable to secure by himself usually does brin" a profitable return in the form of "reater efficiency/ The importance of the study ta%en by the researcher is over to the fact that unfavorable opinions or dissatisfactions of the wor%ers about the facilities rendered will lead to a chain of reaction li%e hostility$ poor 2ob performance$ absenteeism$ hi"h labour turnover and other undesirable side effects Hence it is very essential for any mana"ement to be aware of the satisfactory and dissatisfactory level of the wor%er The schemes of labour welfare may be re"arded as *a wise investment/ which should and economy of the country

towards the welfare facilities offered #o that immediate and needed actions can be ta%en by it Absenteeism can be reduced to a "reat e&tent by the provision of sufficient welfare facilities Provision of welfare amenities enables the wor%ers to line a richer and more satisfactory life and contributes to productivity of labour$ efficiency at the enterprise and helps in maintainin" industrial peace

24ILO.O245 OF LABOUR WELFARE:

The term philosophy to a study of fundamentals relatin" to concepts$ events in phenomena$ philosophy is a rational systems at belief and deals with the ori"in purpose and testin" of anythin" of the e&istence$ purpose behavior activities etc$ philosophy shapes one8s pattern of behavior$ influences one8s on au&ility compromises and so It also provision and approach to an action in order to ma%e term meanin"ful Accordin" to - + -oorthy there are seven approaches or theories relation to the philosophy of labour welfare

1. The policy Theory:

This is based on the contention that a minimum standard of welfare is necessary for labours

%. The reli'iou! Theory:

This is based on the concept that man is essentially *A reli"ious animal/

). The philanthropic Theory:

The theory is based on man$s love for ma%in" in .reen *philoe/ means lovin" and 8enthrones8 means man

+. Tru!tee!hip Theory:
This is also called as the partnership theory of labour welfare accordin" to which the industrialist or employer holds the total industrial estate$ properties and occurrin" from them in trust/ In other words he used it for himself for the benefit of his wor%er and also for society wor%ers 6. The placatin' Theory: Accordin" to this theory timely and periodical acts of labour welfare can appeal for the wor%er They are some %inds of pacifier by the way of friendly "esture

7. The pu"lic Relation Theory: The theory provides the basis for an atmosphere of "ood will between labour and mana"ement and also the mana"ement and the public 8. The unctional Theory: This is also called the efficient theory Here welfare wor%s as a means to secure$ preserve and develop the efficiency and productivity of labour In India is said that$ that industrial system clin"s lar"ely to the paternalistic approach #ome mana"ement$ however try to achieve results throu"h police control welfare measures in a some what half5hearted manner Either way wor%er may start e&pectin" too much from employers$ as a result of it employers provide

1ARIOU. WELFARE 2RO1I.ION. IN T4E BA.I0 A0T.: FA0TORIE. A0T,19+:.

0anteen: Every factory employin" )99 or more wor%er have to have a rest room at approved 0r;che: 'here 39 or more woman wor%er were employed in a cr:che or approved standards for their children Wel are O icer: 'here 699 or more wor%ers are employed under one labour welfare officer Additional labour officer8s for more wor%er welfare also bein" appointed as per scale

-inine! Act, 196%:

0anteen : As in factories a "roup of mines can have a common canteen #helter; Provision of shelters for ta%in" food and restin" it )69 or more persons are employed

2lantation! La"our Act 1961:

0anteen: Provision for a canteen in plantation employin" )69 wor%ers 0reche: Provision of a cr:che in plantations employin" 69 more women wor%ers Wel are O icer: Appointment at welfare officer in plantation employin" 399

<

-i!cellaneou! :
) 1 3 4 Recreational facilities for children to be provided 'here the number of children of a"e <5)1 e&ceed 16$ a school to be set up Every wor%er has to be "iven accommodation with a piece of land for a %itchen "arden Chief "rain$ rain coat$ umbrella and necessary blan%ets also has to be "iven

CHAPTER II Company profile

0ame Address ; ; .REE -EENA<.4I -ILL. Head off ; PARA+AI #A-A>A0ALL?R @P(#TA <16491 -adurai ) Product Promoter Established on Dorm of Company ; ; ; ; C(TT(0 THREAB #A0CA> BAL-IA )76< .HCL LTB @P?ELICA 2RO-OTOR. .AN/A5 DAL-IA 3ROU2 OF 0O-2ANIE. #an2ay Balmia "roup of Companies in the oldest business "roup in Indian #ociety$ they ma%e success in all their business activates They diversity their business activities$ These business activities are yarn$ te&tile soda ash$ telecomm$ IT established services$ industrial e&plosive$ biotechnolo"y and pharmaceutical$ healthcare etc

Chairman5555555F #hri #an2ay Balmia +ice Chairman55555555F #hri Anura" Balmia

0O-2AN5 3ENERAL INFOR-ATION 4I.TOR5 The #hree -eena%shi #pinnin" -ill was established durin" the year )76< The mill is situated in Paravai +ia -adurai The main ob2ective of or"ani!ation is manufacturin" the Huality cotton yarns and fulfill the customer re,uirements At present$ #hree -eena%shi mill with a total installed capacity of <G$999 spindles in te&tile division of .HCL Limited The tow spinnin" units located in south India are dedicated to manufacturin" cotton and poly cotton yarns and are I#( 799)51999 certified In %eepin" with times and competitive environment of shree meena%shi mill have state of art te&tile machinery from Reiter #wit!erland and sheaf horst .ermany amon" other in order to lend that cuttin" ed"e in Huality Euildin" Confidence in Te&tile is a way of life in shree meena%shi mill the company8s product here found increasin" acceptance in international mar%ets with premium se"ment buyer who caters to fine count and product li%e shirtin" bed sheets and stoc%in" Althou"h -eena%shi mill has already establish its name in the international mar%et IE&ports8 Continuous to be a ma2or focus area former division has #o for own three 0ational awards for bein" sin"les lar"er e&porter of polyester cotton yarn to south Jorean with shiftin" of production centers world wide ,uality conscious institutional buyer and finished "oods e&ported offer a lucrative mar%et for premium Huality you in India itself -eena%shi yarns have found increasin" acceptance with these claimers and made ups manufacture whose product retail at meena%shi leadin" chains li%e weal mar%et and CC Penny Tar"et

(R.A0IKATI(0AL #TR?CT?RE
.eneral -ana"er

-ar%etin" -ana"er

Purchase -ana"er

HRB mana"er (ffice mana"er

Production mana"er

#pinnin" mana"er

-aintenance mana"er

#hift supervisor

'or%ers

)9

2UR04A.E DE2ART-ENT RAW -ATERIAL In a cotton spinnin" mill the raw material @i eA cotton purchase as a central portion and play a important past with re"ard the maintenance a consistency in ,uality and economical production a year However the cotton bein" a natural fiber the "rowth and maturity with "ood spin able properties li%e len"th$ stren"th L fitness all much depend upon several factors such as variety climate condition Irrational -ethods and fertili!ers used etc 0OTTON .EA.ON ) 1 ?pcountry cotton (ctober to 0ovember Local cotton Cune to Culy

0OTTON -AR<ET .UR1E5 ) 1 3 +isitin" cotton mar%et #pot evaluation a various cotton winner Beterminin" the variety a cotton price and ,uality of cotton available at different mar%et 2UR04A.E 2LAN ) 1 3 Annual re,uirement a cotton lon" term plan Raw material specification Cotton supplier previous performance

))

.2OT 2UR04A.E ) 1 #election supplies and ne"otiatin" the price +isual Testin" chec%in" followin" fiber proportion in hand stoppin" aA bA cA dA eA fA "A #taple len"th ?niformity -icronaire #tren"th ClassM"rade Colour Contamination

If the visual ,uality price etc are a"reeable drawin" ban% samples and forward to ,uality assurance department of testin" BA.I0 .A-2LE TE.TIN3 )A 1A Bivide into two portion one sample will be used for all testin" The second sample in preserved for verification of its proportion on arrival of approved lots DE.2AT04 T4E -ATERIAL. )A 1A 2A5-ENT ) 1 3 Acceptin" lots Invoice verification Preparin" and forwardin" Easic sample approved Place order and dispatch instruction as per our schedule

0ecessary document to finance department for ma%in" payment

)1

BENEFIT. OF .2OT 2UR04A.E DURIN3 .EA.ON ) 1 3 Procurement a "ood ,uality Purchasin" at competitive price Cost savin"

H?ALIT> (ECECTI+E#
To achieve and maintain I(# 799) 1999 Certification To adopt cost effective measures To continually up"rade the s%ills of human resources To ta%e timely action on the non conformance To comply with all relevant statutory re,uirements

E0+IR(0-E0TAL P(LIC>
.HCL Limited @?nit #ree -eena%shi -illsA is committed to support the protection of environment and pollution prevention in the manufacture of yarn by Conservin" natural resources throu"h effective utili!ation and minimi!in" waste "eneration Complyin" with applicable le"al re,uirements Increasin" the environmental awareness of employees throu"h effective trainin" Continually improvin" the environmental conditions throu"h periodical mana"ement reviews

)3

2RODU0T DE2ART-ENT 2LANT 0A2A0IT5 Total #pindle; 7)1N44 framer O 49)1G Plus 7<99 spls under e&pansion Auto Coner drums; <9N)4 machines O G49 Production Per day; 7 9 to )9 tons accordin" to counts Counts spun; yes Combed warp 49s combed hosiery <9s combed warp G9s combed warp and combed warp -ar%et; Bomestic E&port and own consumption for cloth Conversion 2RODU0TION 2RO0E..=-A04INER5 FLOW 04ART )A -i&in"; cotton from different lots are mi&ed to "et the homo"enous raw material ,uality at derided cordin" 1A Elow room; @L-+ machinesA openin" and cleanin" the cotton and to mate the cotton to small tufts 3A Cardin"; @LC 399 by @mwAA convertin" the small tufts into individual cotton fiber and to deliver in sliver form of ne&t process 4A Comber preparation; #E# and unclip procen @Reiter #wissA convertin" the sliver into lay form which in led to comber 6A Comber @E5<1 Reiter #wissA to remove the short fiber naps and trash in cardin" sliver and thereby importin" the ,uality <A Brawfarmes; @B 36 riveter #wissA R#E @hwA doublin" and drapin" the camber sliver and there by importin" the uniformity a the comber #liver =A #imple&; @If )499 I-'A to convert the drawframe sliver into rovin" bobbin which can be fed to spinnin" machines GA #pinnin"; @lr <)mwA to convert the rovin" boobin into by draftin" and twistin" proven 7A Auto windin"; @33G schalaforst .ermanyA to wind the yarn from spinnin" cops to cones after clearin" all in the yarn )9A Pac%in"; to pac% the cones in cautions or pallets as the customer re,uirements

)4

2ERFOR-AN0E Eefore and after moderni!ation Eefore ) ?tili!ation 1 Production per day 3 Productivity 49s conv "msMspr 4 Hoc% @(perative hours to produce )99 %eys a yarnA >UALIT5 0ONTROL: Huality control is an essential function of the mana"ement to maintain and to %eep up the ,uality of yarn Here the ,uality control is "iven such an enormous wei"ht a"e to hope up with the increasin" demand in the competitive mar%et Here the ,uality control is done at every step of the production process They are tested for ,uality as below 1. .pinnin': The count and the stren"th of the >arn is chec%ed daily by the ,uality Control Assistant Then these results are analy!ed by the spinnin" -aster and suitable corrective actions are ta%en whenever necessary 76 9P < 6 tons =9 39 After 7G 6P 7 6 tons )96 )9 6

)6

%. Ra# -aterial Te!tin': The raw materials supplied to the mills are chec%ed in a random manner The sample cotton is sent to a centrali!ed testin" laboratory for the followin" parameters I II III I+ Diber len"th Diber #tren"th Diber fineness Trash in the cotton

After "ettin" the results various types of cotton are mi&ed to "et the re,uired parameters Thus the received raw materials are tested for its ,uality and ,uantity ). 0hordin': #ilver count is chec%ed twice in a wee% to identify the discrepancies Then these results are analy!ed by the spinner master and suitable remedial actions are ta%en +. 0hordin' and Blo# Roo(: The amount of waste e&tracted both in blow room and the chordin" are chec%ed once in a month The settin"s are chan"ed to "et the re,uired waste 6. Dra#in': Brawin" silver count is chec%ed once for every four hours in a day 'henever the count various from the standards immediately the wheel chan"es are done in the drawin" department The uniformity in the Brawin" silver is chec%ed once in a wee% To "et the re,uired uniformity settin" and other technical parameters are chan"ed

)<

7. .i(ple?: Rowin" count is chec%ed twice in a wee% to maintain the ,uality The necessary wheel chan"es are done to %eep the count in control Thus the ,uality control is conducted in each and every step of the production process

A'ARB#
The Awards and reco"nitions abstained by .HCL are I#( 799) 51999 certified E-# )499); 1994 certified TEC0( Dacts Award in #I-A in 1996 199< Certified by #?PI-A in 1996 .HCL was awarded with *#tate5of5the5art te&tile machinery/ by Reiter #wit!erland for %eepin" with the time and the competitive environment

)=

04A2TER @ III Re&ie# o Literature

The term/ welfare/ is derived from the Drench phrase * welfare which means to/ fare well/ Labour welfare measure is nothin" but the preservation of the health and attitudes of the employee That is$ it contributes to the maintenance of employee morale Labour welfare therefore$ forms one of the ma2or determinants of industrial relations In his boo% on * The sprit of Industrial Relation/ Prof H # Jir%ardly observes that * the whole field of welfare is one is which much can be done to comate the sense of frustration of the industrial wor%er$ to relieve them of their personal and family worries8 to improve their health$ to afford them a means of self e&pressions$ to offer them some sphere in which one can e&cel all others to help him to a wider conception of life$ if within the field of welfare and particularly that part of it which comprises sports and "ames$ a lar"e measures of self .overnment can be left to wor%er$ even in mana"ement of facilities provided by the employer$ a sense of responsibility$ initiative and co5 operation can be fostered and often amon" those whose daily tas%s afford them the least opportunity of developin" characteristics #o essential to industrial enterprises and wise citi!enship As a result of the above measures$ the improvement in production could be achieved The study conducted by .ahni ..L. A 19): B reveals that re"ular welfare departments were started in the Te&tile -ills in )734 and )736 A -a2ority of the mill officials who were deputed to carry out welfare wor% in addition to their duties$ loo%s upon in as a means of placatin" labour They attempted to %eep wor%er out of labour or"ani!ation This revealed the need for an Independent labour department under ,ualified labour officers The recreation facilities were not only mea"er but had not reached down the wor%ers level The study by 0hitni! R.5. A 196C B reveals that 141 wor%ers of a locality were interviewed and only 3P of them attended lectures arran"ed at their factories to e&plain the E # I #cheme (ver 3Q4the felt that the benefits derived were not worth the contributions made for 1 out of 3 said it was bad Drom the administrator8s view point$

)G

the ma2or difficulties of local offices was with re"ard to calculation of the rate of payment The scheme was not e&tended to members of the family 2adaliya 3.L. A 196% B has the observation by his study as the implementation of the non5statutory services and pro"rams involved and appro&imate per capita e&penditure of Rs ) =6 As re"ards Industrials Pro"rammes$ 0ursery schools$ adult education classes$ readin" room and Library$ "ames sewin" classes$ Cr:ches and club activities were available Accordin" to the study conducted by A''ar#al ..<. A 1966 B the mill provided a variety of welfare amenities li%e recreation$ education$ housin"$ health$ canteen and social security The welfare pro"rammes dated bac% to the year )71) and did not come about as a result of the passin" of the factories Act of )74G The mana"ement was deeply concerned about the welfare of the wor%ers and spent a "ood deal of money in providin" these facilities with a view to pro2ect their socio$ economic and cultural development -udaliyarD! !tudy A 1968 B revealed that the attitudes of 69 "rade employees towards the welfare facilities were studied (ut of 619 cler%s$ 69 were selected by stratified random samplin" The respondin" showed "reater appreciation for medical facilities as compared to other services In cases of serious ailments they preferred to consult private doctors Durther$ it was not e&tended to the family members of the employees Accordin" to the study by .in'h /.N. A 1969 B it is evident that in sprit of many facilities available to the wor%ers They were not full utili!in" them because of their i"norance and ab2ect lac% of time There was little publicity of the welfare activities with old colony and The hospitals in the colonies were poorly therefore their co5operation in the activities was mea"er <9P of the wor%ers of the new colony fully cooperated in the activities e,uipped I'natiu! Da&a&ara(. B. @ )7=3 A in his study stated that 61P of the wor%ers were satisfied with Dirst Aid facilities )<P of them felt that Industry is poorly ventilated -ana"ement has prevented accidents by providin" proof machines Re"ardin" canteen$ 34P were satisfied Re"ardin" social security 3<P of respondents were satisfied All of them felt that wor%er8s education is a useful one The study conducted by Nara!i(ha(. 1. A 19:C B revealed that spea%in" about their Trade ?nion the wor%ers e&pressed fear that the mana"ement deliberately scotched any

)7

attempt by the wor%ers to form a stron" union 'hat is evident to the Investi"ator is that there is no "reat sense of to"etherness between the wor%ers and the establishment Investi"ator re"rets to record here the determined refusal of the mana"ement of the Tamil 0adu #tate Transport Corporation to provide any data connected with the or"ani!ation Also he was denied all help /eyaraE. .. A 19:1 B in his study stated that Latrines L ?rinals is the main welfare facilities to safe"uard the health of the wor%ers in maintain from fair to poor conditions The floor is full of iron dust which ma%es the factory floor very dirty The canteen e&istin" is lac%in" cleanliness The present wor%in" hours of co5 operative store is not suitable for the wor%er to "o and purchase the consumer "oods after their duty is over

19

04A2TER @ I1 NEED FOR LABOUR WELFARE:

The need for labour welfare arises from the way nature of the industrial system$ which is characteri!ed by two basic factors ) 1 The conditions under which wor% is carried on are not con"enial for health 'hen a labour 2oints in an industry$ he has to wor% in an entirely sta"e atmosphere which created problem of ad2ustments There is a social reasons also as pointed out by the labour Investi"ation committee The provision of canteen improves the physi,ue entertainment reduces the incidences of vices$ medical and maturity and child welfare services improve the help of the wor%ers and brin" down the rates of "eneral material and infantile morality$ and educational facilities increases their mental efficiency and economic productivity The need for labour welfare was stron"ly felt by the royal commission on far bac% as in )73) primarily because of a lac% of commitment in industrial wor% amon" factory wor%ers and the harsh treatment they received from their employers The need was emphasi!ed in free India by the construction$ which contain the followin" articles in this re"ard

Article! +1: The state shall within the limits of its economic capacity and
development ma%e effective provision for securin" the ri"ht to wor%$ to education and to public assistance in case of unemployment$ old5a"e$ sic%ness and disablement and in other cases of undeserved want/

.ec +%: The #tate shall ma%e provision for securin" first and humane conditions of
wor% and for maternity relief

Article +): The state shall endeavor to secure$ by suitable le"islation or economic
or"ani!ation or in the any other way to all wor%ers$ a"riculture$ industry of otherwise$ wor%$ a wa"e conditions of wor% ensurin" a decent standard of life and full employment of leisure$ social and cultural opportunities and in particular$ the

1)

state shall endeavor to promote cotta"e industries on an individual or co5operative basis in rural areas

04A2TER @ 1 .0O2E OF LABOUR WELFARE:

It is indeed difficult to accurately lay down the scope of labour welfare wor% because of the fast that labour is composed of dynamic individual with comple& needs As the sub2ect of welfare facilities is a very broad one coverin" a wide field of amenities and activities$ limited cannot be ri"idly laid down re"ardin" its scope for all industries and for all times -ore specifically$ the ways in which labour welfare is classified can be e&amined in order to obtained a clear5cut understandin" of its scope Any welfare pro"ramme that is been offered can be classified into three ) 1 3 #tatutory welfare 0on5 #tatutory welfare -utual #tatutory 'elfare

The #tatutory types constitutes those provisions of welfare wor% which depend for their wor%ers (n the face of it is apparently philanthropic but it also increases the efficiency of labour and reduces the area of conflict -utual statutory welfare refers to social security measures The committee of e&perts on welfare facilities for industrial wor%ers constituted by the IL( has divided the welfare services in to two "roups ) 1 'elfare amenities within the premises of the establishment$ which are "enerally termed as intra5mural facilities 'elfare amenities outside the establishment$ which are "enerally as e&tra5 mural facilities There are some social welfare or"ani!ation which underta%e voluntary welfare services #ome of the trade unions also underta%e voluntary welfare wor% for the benefit of their members Thus labour welfare is very comprehensive and it embraces a multitude of activities of employers$ state$ trade$ unions and other a"encies help wor%ers and their families in the content on their industrial life The scope of labour welfare is fairly wide and it bears different meanin" in different countries 11

0hapter @1I RE.EAR04 -ET4ODOL35

INTRODU0TION: There is no short cut to Truth$ 0o way to "ain %nowled"e of the universe e&cept throu"h the "ateway of scientific method This idea has been proponed by Cart person The word scientific method simply means the mode or way of accomplishin" an end The modern world is very found of scientific inventions and wants to have scientific outloo% of everythin" Any scientific approach should have a method or an outline to be followed to attain the particular "oal Throu"h methodolo"ical and systematic procedure one can thin% of accuracy and clear cut conclusions planned and carried out AI-. AND OB/E0TI1E. OF T4E .TUD5: Ai(! : The Eroad aim of this study is to throw li"ht on the satisfactory level of .HCL employees and to help .HCL authorities to formulate the policies in accordance with the satisfactory level of the wor%ers on welfare facilities OB/E0TI1E.: Havin" the above mentioned aim in the researcher8s main he has formulated the specific ob2ectives as follows To study the Intra5mural benefits offers to the employees To study the E&tra5mural benefits offers to the employees To study the Labour8s attitude towards their wor% and wor%in" condition To study the current available welfare facilities and the "eneral opinion about the welfare facility in .HCL There is no discipline without a method .enerally methods that best suit a study depends upon the way in which it is

13

FOR-ULATION OF T4E 2ROBLE-:

-an power otherwise the labour is the important resource of any nation$ to develop its economy Dor the complete utili!ation of this resource the authorities$ the owners$ the industrialists may minimi!e the wor%er8s problems with reference to the wor%in" conditions$ nature of wor%$ the salary$ security etc $ Today all the public and private sector are concerned and concentrate with the problems of and the welfare of the labour This clearly points out that the ma2or "oal of any or"ani!ation$ industry$ mana"ement is to solve the problems of labour and by "ivin" pure security to their life and wor% there by they are "ettin" more wor% from the wor%ers #o$ the production of an or"ani!ation and the nation become widespread increase The whole economy of today is based on the outcome of labour8s effort and s%ill and maintain a "ood relationship between the employer and the employee The labours are helpin" to the mana"ement in all aspect of productivity$ turn over$ efficiency$ s%ill$ mar%etin" etc $ #o also the mana"ement is concerned with the development of labourers and their position Even thou"h any and every or"ani!ation is concerned with welfare of the labourers the investi"ators wants to probes into this problem with reference to this a"ency for the fulfillment of the aims and ob2ectives of the study and also to "ain more %nowled"e in the field of * Labour 'elfare/ and hence he formulated the problem as opinion of the welfare facilities in .HCL$ -adurai RE.EAR04 DE.I3N: Research Besi"n decides the fate of the proposal and its outcome Besi"nin" is a preliminary step in every activity because it is at the desi"nin" sta"e that the purpose for which desi"n is bein" made is to be decided Besi"nin" thus provided a picture for the whole$ before startin" of the wor% Besi"n thus helps in plannin" and in the process of deliberate anticipation #ince the basic idea is to have complete and accurate information re"ardin" the satisfactory level of the welfare facilities$ the procedure to fulfill for this aim is carefully planned The researcher has employed her research Besi"n as descriptive and dia"nostic

14

desi"n This clearly e&plains that the various welfare facilities which are provided by the corporation and the satisfactory level of the wor%ers will be described and the same will be dia"nosed with the educational level of the wor%ers The variable %nown as the educational level has been identified for the dia"nosis by the researcher because she has founded out that the educational level has as hi"h impact towards the view of the wor%ers This has been e&plained by the reviewin" various literatures educational level as the base factor .A-2LIN3: This samplin" is of helpful to the researcher in savin" time money and ener"y and at the same time it can be mana"ed and controlled within the stipulated time In this study the researcher has applied the convenience samplin" DATA 0OLLE0TION: Here the researcher has collected her data by schedule method He has also administrated the interview cum observation method Ey this schedule method of data collection of the researcher can ma%e a face to face contact between the wor%ers This is very helpful to form the personal relationship called rapport by the researcher There by can utili!e as to the ma&imum participation wor%ers durin" the interview Ey interview also the researcher can asses$ analy!e the e&istin" thin"s and have a better understandin" of each and every problem that the wor%ers are facin" Interview is always accompanied by observation (bservation is one of the ma2or tool for the social wor%ers which can accurate clear cut idea about the problem and thin"s which are focused by the respondents The samplin" that has been employed here is representin" the entire population of the study Thus the investi"ator has first described the facilities and for the dia"nosis she has considered the

16

#TATI#TICAL T((L# ?#EB;

Analytical techni,ues are used to abstain findin" and arran"e information in a lo"ical se,uence from the raw data collected After the tabulation of data the tools provide a scientific and mathematical solution to a comple& problem Percenta"e analysis 'ei"hted avera"e Chi s,uare #P## )6 version

PERCE0TA.E A0AL>#I#;
The data collected was converted into )99P and the percenta"e was analy!ed

'EI.HTEB A+ERA.E;
'ei"hted avera"e method used to determine were$ wei"hts are assi"ned to factors and finally the wei"hted avera"e of all the factors are formed and ran%ed accordin"ly

CHI #H?ARE TE#T A0AL>#I#;

The chi s,uare test a fairly$ simple and definitely the most popular of all the other tools$ the chi s,uare test is most widely used non parametric tests in statistical wor% It ma%es no assumption about the population bein" sampled The ,uantity chi s,uare describes the ma"nitude of discrepancy between theory and observation

1<

Testin" of hypothesis usin" chi s,uare;

In order to find out the si"nification in relationship of one variable with another null hypothesis were formulated Ion this study the followin" null hypothesis were formulated There is no si"nificant relationship between a"e and store facility There is si"nificant relationship between e&perience and store facility There is si"nificant relationship between a"e and sittin" facility There is si"nificant relationship between e&perience and sittin" facility There is no si"nificant relationship between a"e and first aid facility There is si"nificant relationship between e&perience and first aid facility There is no si"nificant relationship between a"e and canteen facility There is si"nificant relationship between e&perience and canteen facility There is no si"nificant relationship between a"e and shelter and rest room facility There is no si"nificant relationship between e&perience and shelter and rest room facility There is si"nificant relationship between a"e and welfare officer There is no si"nificant relationship between e&perience and welfare officer

1=

0hapter F1II LI-ITATION OF T4E .TUD5

The survey was limited to Paravai unit It was difficult to meet all the respondents in the unit due to shift constraints The sample si!e is restricted to )99 due to time constraint #ome of the respondents mi"ht have answer in biased manner

1G

0hapter 1III DATA ANAL5.I. AND INTER2RETATION 1. 2ER.ONAL DATA TABLE NO. 1 Ta"le !ho#in' a'e o the re!pondent!. # 0( ) 1 3 4 A"e )<51< 1=53= 3G54G 47567 Total Dia'ra( 1
50 40 30 20 10 0 No. of Respondents 16-26 27-37 38-48 49-59

0o of Respondents 69 )G 1< < )99

Percenta"e 69 )G 1< < )99

The above table shows that the a"e distribution of the respondents 34 percent of the respondents are a"ed at )6 to 69 years <9 percent of the respondent are at 36 and above

17

TABLE NO. % Ta"le !ho#in' 'ender o the re!pondent!. # 0( ) 1 #ource -ale Demale Total 0o of Respondents 6< 44 )99 Percenta"e 6< 44 )99P

Dia'ra( %
60 50 40 30 20 10 0 No. of Respondents Male Female

Drom the above table shows the se& of the respondents 6< percent of the respondents are male$ 44 percenta"e of the respondents are female

39

TABLE NO:) Ta"le !ho#in' education Guali ication o the re!pondent!. # 0( ) 1 3 4 Hualification Eelow R LR RI L RII Biploma L I T ?. Total 0o of Respondents <1 )9 14 4 )99 Percenta"e <1 )9 14 4 )99

Dia'ra( )

70 60 50 40 30 20 10 0 No. of Respondents Below X X X! %.& X!! !.$ "#plom a

The above table shows that the Education ,ualifications of the respondents in the #ample of <1 employees that is percent are below # # L C L# # L C$ )9 percent of the respondents are Hi"her secondary and the 14 percent respondents Biploma L IT

holder$and remainin" 4 percent respondents are under "raduate holder

TABLE NO. + Ta"le !ho#in' (arital !tatu! o the re!pondent!. # 0( ) 1 #tatus -arried ?n -arried 0o of Respondents 4< 64 3) Percenta"e 4< 64

Total Dia'ra( +

)99

)99P

54 52 50 48 46 44 42 No. of Respondents Ma''#ed %n Ma''#ed

The above table shows that the marital status of the respondents 4< respondents are married $and remainin" 64 respondents are unmarried

TABLE NO .6 Ta"le !ho#in' e?perience o the re!pondent!. # 0( ) 1 3 E&perience )5)9 ))51) 11531 33543 Total 0o of Respondents << )4 )G 1 )99 31 Percenta"e << )4 )G 1 )99

Dia'ra( 6

70 60 50 40 30 20 10 0 No. of Respondents

The above table shows the e&perience of the respondents <<percent of the respondents are havin" e&perience as )5)9 years )4 percenta"e of the respondents are havin" ))51) years of e&perience )G percent of the respondents are havin" 11531 years of e&perience 1 percenta"e of respondents are havin" 33543 years

04I .>UARE TE.T: TABLE: 0.@1 To ind out the relation!hip "et#een A'e and .tore acility. A"e N #tore facility Cross tabulation #tore facility Hi"hly #atisfied satisfied G 1G G 4 < G 4< +alue Total 0eutral )1 )9 )< 3G df Hi"hly Bissatisfied 1 < G 69 )G 1< < )99

A"e

)<51< 1=53= 3G54G 47567

Total Chi5#,uare Tests

Asymp #i" @15sidedA

33

Pearson Chi5#,uare Li%elihood Ratio Linear5by5Linear Association 0 of +alid Cases

3G <)6 44 94< )9 694 )99

7 7 )

999 999 99)

4C : there i! no !i'ni icant a!!ociation "et#een a'e and !tore acility 41 : there i! !i'ni icant a!!ociation "et#een a'e and !tore acility Dia'ra(: 0.@1

30

20

Store facility
10 Highly satisf ie Satisf ie !eutral 0 16-26 27-37 38-48 49-59 Highly "issatisf ie

Count

Age

There i! no !i'ni icant di erence the % &alue! TABLE: 0.@% To ind out the relation!hip "et#een A'e and .ittin' acility A"e N #ittin" facility Cross tabulation #ittin" facility Hi"hly #atisfied #atisfied 1 )< < < 1 1 39 Total 0eutral Bissatisfied Hi"hly Bissatisfied 1G 1 1 )9 1 )9 )9 4 61 1 )4

A"e

)<51< 1=53= 3G54G 47567

Total Chi5#,uare Tests

69 )G 1< < )99

34

Pearson Chi5#,uare Li%elihood Ratio Linear5by5Linear Association 0 of +alid Cases Dia'ra(: 0.@%
30

+alue 1) 6<4 1) G63 6 =7G )99

df )1 )1 )

Asymp #i" @15sidedA 943 937 9)<

20

Sitting facility
Highly Satisf ie 10 Satisf ie !eutral "issatisf ie 0 16-26 27-37 38-48 49-59 Highly "iss atisf ie

Count

Age

There i! !i'ni icant &alue h1 TABLE: 0.@) To ind out the relation!hip "et#een A'e and Fir!t Aid acility. A"e N Dirst Aid Dacility Cross tabulation Dirst Aid Dacility Hi"hly #atisfied #atisfied 1 3< )1 )9 4 1 <1 +alue 36 Total 0eutral Bissatisfied Hi"hly Bissatisfied )9 1 4 1 1 1 )1 1 )G 4 )4 df

A"e

)<51< 1=53= 3G54G 47567

Total Chi5#,uare Tests

69 )G 1< < )99

Asymp #i" @15sidedA

Pearson Chi5#,uare Li%elihood Ratio Linear5by5Linear Association 0 of +alid Cases Dia'ra(: 0.@)
40

3< G)< 37 479 )4 793 )99

)1 )1 )

999 999 999

30

20

#irst Ai

#acility

Highly Satisf ie Satisf ie 10

Count

!eutral "issatisf ie

0 16-26 27-37 38-48 49-59

Highly "iss atisf ie

Age

There i! no !i'ni icant di erence the % &alue! TABLE: 0.@+ To ind out the relation!hip "et#een A'e and 0anteen Facility. A"e N Canteen Dacility Cross tabulation Canteen Dacility #atisfied A"e )<51< 1=53= 3G54G 47567 44 G )9 1 <4 +alue 3< Total 0eutral 1 G 4 4 )G df Bissatisfied Hi"hly Bissatisfied 4 1 )9 )<

1 1

Total Chi5#,uare Tests

69 )G 1< < )99

Asymp #i" @15sidedA

Pearson Chi5#,uare Li%elihood Ratio Linear5by5Linear Association 0 of +alid Cases Dia'ra(: 0.@+
50

4< <6G 41 7G< )3 647 )99

7 7 )

999 999 999

40

30

20

Canteen #acility
Satisf ie

Count

10

!eutral "issatisf ie

0 16-26 27-37 38-48 49-59

Highly "issatisf ie

Age

There i! no !i'ni icant di erence the % &alue!

TABLE: 0.@6 To ind out the relation!hip "et#een A'e and .helter H Re!troo(. A"e N #helter L Restroom Cross tabulation #helter L Restroom #atisfied A"e )<51< 1=53= 3G54G 47567 3G )9 < < <9 +alue 3= Total 0eutral G < 1 )< df Bissatisfied 1 1 4 Hi"hly Bissatisfied 4 )< 19

Total Chi5#,uare Tests

69 )G 1< < )99

Asymp #i" @15sidedA

Pearson Chi5#,uare Li%elihood Ratio Linear5by5Linear Association 0 of +alid Cases Dia'ra(: 0.@6
40

6) 374 61 39< )3 =77 )99

7 7 )

999 999 999

30

20

Shelter $ %estroo&
Satis f ie 10

Count

!eutral "is satisf ie

0 16-26 27-37 38-48 49-59

Highly "issatis f ie

Age

There i! no !i'ni icant di erence the % &alue! TABLE: 0.@7 To ind out the relation!hip "et#een A'e and Wel are O icer. A"e N 'elfare (fficer Cross tabulation 'elfare (fficer #atisfied A"e )<51< 1=53= 3G54G 47567 )4 G 11 +alue )7 6G6 3G Total 0eutral 34 )9 11 < =1 df < Hi"hly Bissatisfied 1 4 <

Total Chi5#,uare Tests Pearson Chi5#,uare

69 )G 1< < )99

Asymp #i" @15sidedA 993

Li%elihood Ratio Linear5by5Linear Association 0 of +alid Cases Dia'ra(: 0.@7

40

16 GGG < 399 )99

< )

999 9)1

30

20

'elfare (fficer
10

Count

Satisf ie !eutral

0 16-26 27-37 38-48 49-59

Highly "issatisf ie

Age

hC there i! !i'ni icant di erence TABLE: 0.@8 To ind out the relation!hip "et#een E?perience and .tore acility. E&perience N #tore facility Cross tabulation #tore facility Hi"hly satisfied G Total #atisfied 34 < 4 1 4< 0eutral 11 G G 3G Hi"hly Bissatisfied 1 < G

E&perience ) to )9 yrs )) to 1) yrs 11 to 31 yrs 33 to 43 yrs Total Chi5#,uare Tests

<< )4 )G 1 )99

37

+alue Pearson Chi5#,uare Li%elihood Ratio Linear5by5Linear Association 0 of +alid Cases 1G 6)) 1= 17< )3 6G= )99

df 7 7 )

Asymp #i" @15 sidedA 99) 99) 999

Dia'ra(: 0.@8
40

30

20

Store facility
Highly satisf ie 10

Count

Satisf ie !eutral

0 1 to 10 yrs 11 to 21 yrs 22 to 32 yrs 33 to 43 yrs

Highly "issatisf ie

)*+eriance

hC there i! !i'ni icant di erence

TABLE: 0.@: To ind out the relation!hip "et#een E?perience and .ittin' acility. E&perience N #ittin" facility Cross tabulation #ittin" facility Hi"hly #atisfied E&perience ) to )9 yrs 1 )) to 1) yrs 11 to 31 yrs 33 to 43 yrs Total 1 Total #atisfied 19 < 1 1 39 0eutral Bissatisfied 49 < < 61 1 Hi"hly Bissatisfied 1 1 )9 )4

<< )4 )G 1 )99

49

Chi5#,uare Tests +alue Pearson Chi5#,uare Li%elihood Ratio Linear5by5Linear Association 0 of +alid Cases 37 G97 34 7=9 )3 994 )99 df )1 )1 ) Asymp #i" @15sidedA 999 999 999

Dia'ra(: 0.@:
50

40

30

Sitting facility
20 Highly Satisf ie Satisf ie

Count

10

!eutral "issatisf ie

0 1 to 10 yrs 11 to 21 yrs 22 to 32 yrs 33 to 43 yrs

Highly "issatisf ie

)*+eriance

There i! !i'ni icant di erence TABLE: 0.@9 To ind out the relation!hip "et#een E?perience and Fir!t Aid acility. E&perience N Dirst Aid Dacility Cross tabulation Dirst Aid Dacility Hi"hly #atisfied E&perience ) to )9 yrs 1 )) to 1) yrs 11 to 31 yrs 33 to 43 yrs Total 1 Chi5#,uare Tests Total #atisfied 4< < G 1 <1 0eutral )4 4 Bissatisfied 1 1 Hi"hly Bissatisfied 1 1 )9 )4

)G

<< )4 )G 1 )99

4)

Pearson Chi5#,uare Li%elihood Ratio Linear5by5Linear Association 0 of +alid Cases

+alue 4) 6)) 3G 3G4 )6 =G= )99

df )1 )1 )

Asymp #i" @15sidedA 999 999 999

Dia'ra(: 0.@9
50

40

30

#irst Ai
20

#acility

Highly Satisf ie Satisf ie

Count

10

!eutral "issatisf ie

0 1 to 10 yrs 11 to 21 yrs 22 to 32 y rs 33 to 43 yrs

Highly "issatisf ie

)*+eriance

There i! !i'ni icant di erence

TABLE: 0.@1C To ind out the relation!hip "et#een E?perience and 0anteen acility E&perience N Canteen Dacility Cross tabulation Canteen Dacility #atisfied E&perience ) to )9 yrs )) to 1) yrs 11 to 31 yrs 33 to 43 yrs Total Chi5#,uare Tests 41 69 )9 1 1 <4 Total 0eutral )9 1 < )G Bissatisfied 1 Hi"hly Bissatisfied 4 1 )9 )<

<< )4 )G 1 )99

Pearson Chi5#,uare Li%elihood Ratio Linear5by5Linear Association 0 of +alid Cases Dia'ra(: 0.@1C
60

+alue 36 7GG 36 19< )G =69 )99

df 7 7 )

Asymp #i" @15sidedA 999 999 999

50

40

30

Canteen #acility
20 Satisf ie !eutral 10 "issatisf ie 0 1 to 10 yrs 11 to 21 yrs 22 to 32 yrs 33 to 43 yrs Highly "issatisf ie

Count

)*+eriance

There i! no !i'ni icant di erence TABLE: 0.@11 To ind out the relation!hip "et#een E?perience and .helter H Re!troo( acility E&perience N #helter L Restroom Cross tabulation #helter L Restroom #atisfied E&perience ) to )9 yrs )) to 1) yrs 11 to 31 yrs 33 to 43 yrs Total Chi5#,uare Tests 43 4< G 4 1 <9 Total 0eutral )1 4 )< Bissatisfied 4 Hi"hly Bissatisfied 4 1 )4 19

<< )4 )G 1 )99

+alue Pearson Chi5#,uare Li%elihood Ratio Linear5by5Linear Association 0 of +alid Cases 47 =73 46 1<9 1) 147 )99

df 7 7 )

Asymp #i" @15sidedA 999 999 999

Dia'ra(: 0.@11
50

40

30

Shelter $ %estroo&
20 Satisf ie

Count

10

!eutral "issatisf ie

0 1 to 10 yrs 11 to 21 yrs 22 to 32 yrs 33 to 43 yrs

Highly "issatisf ie

)*+eriance

There i! no !i'ni icant di erence TABLE: 0.@1% To ind out the relation!hip "et#een E?perience and Wel are acility E&perience N 'elfare (fficer Cross tabulation 'elfare (fficer #atisfied E&perience ) to )9 yrs )) to 1) yrs 11 to 31 yrs 33 to 43 yrs 19 1 Total 0eutral 44 )1 )4 1 =1 Hi"hly Bissatisfied 1 4 <

Total Chi5#,uare Tests

11

<< )4 )G 1 )99

44

Pearson Chi5#,uare Li%elihood Ratio Linear5by5Linear Association 0 of +alid Cases Dia'ra(: 0.@1%
50

+alue )= <99 )7 =)) )) <36 )99

df < < )

Asymp #i" @15sidedA 99= 993 99)

40

30

20

'elfare (fficer Count

10 Satisf ie !eutral 0 1 to 10 yrs 11 to 21 yrs 22 to 32 yrs 33 to 43 yrs Highly "issatisf ie

)*+eriance

h1 There i! no !i'ni icant di erence

TABLE NO. 7 Ta"le !ho#in' the opinion o the re!pondent! in the drin$in' #ater # 0( ) 1 3 4 6 #atisfactory Level Hi"hly #atisfied #atisfied 0eutral Bissatisfied Hi"hly Bissatisfied Total 0o of Respondents 11 << G 5 4 )99 Percenta"e 11 << G 5 4 )99

Dia'ra( 7

46

70 60 50 40 30 20 10 0 N( (F R)*+(N")N$* ,* *-$ N)% "!* ,"!*

This table indicates << percent of the respondents are havin" the satisfied level of satisfaction in drin%in" water 4 percent of the respondents have not satisfied on drin%in" water facilities G percent of the respondents are viewed as normal of satisfaction

TABLE NO.8 Ta"le !ho#in' the opinion o the re!pondent! in the latrine! H urinal! # 0( ) 1 3 4 6 #atisfactory level Hi"hly #atisfied #atisfied 0eutral Bissatisfied Hi"hly Bissatisfied Total 0o of Respondents 4 6< )G 4 )G )99 Percenta"e 4 6< )G 4 )G )99

Dia'ra( 8

4<

60 50 40 30 20 10 0 No. of Respondents ,#./l0 *at#sf#ed *at#sf#ed Ne1t'al "#ssat#sf#ed ,#./l0 "#ssat#sf#ed

This table shows that 4 percent of the respondents are havin" not5satisfied level of opinion )G percent of the respondents are havin" the normal level of satisfaction )G percent of the respondents are havin" very poor level of satisfaction

I. .AFET5 -EA.URE. This section dealt about the safety measures and facilities ta%en a"ainst fire$ eyes and the appliances etc $ This is one of the important facility to be provide to the wor%ers in their wor% spot durin" the wor%in" hour in order to prevent them from industrial accidents$ in2uries etc $ The satisfactory level of the respondents towards these facilities are mentioned clearly in the TABLE A WEI34TED A1ERA3E Ta"le !ho#in' the opinion o the re!pondent! in the !a ety (ea!ure! 2oint Protection of Eyes Protection of Dires 4.DI. 14 1G DI. )< )1 NET )G9 14 .AT 14 19G 4. )9 39 TOTAL 164 391 A13 )< 73 19 )3 WI34T RAN< 9 )<7 9 19) 4 1

4=

Dencin" of -achinery #afety Implement Dia'ra( A

G )1

4 )<

G4 1)9

131 49

19 5

34G 1=G

13 19 )G 63

9 131 9 )G6

) 3

3e#./t *afet0 !mplement Fen2#n. of Ma2/#ne'0 +'ote2t#on of F#'es +'ote2t#on of )0es 0 0.1 0.2 0.3 0.4 0.5 0.6 0.7 0.8

In this chart we will easily understand that the fencin" of machinery has the wei"hted avera"e 9 131 it ran% is )$protection of fires has wei"hted avera"e of 9 19) it ran% is 1$safety implements has the wei"hted avera"e 9 )G6 it ran% is 3$ protection of eyes has the wei"hted avera"e 9 )<7 it ran%s is 4 TABLE NO. : Ta"le !ho#in' the opinion o the re!pondent! in the !a ety (ea!ure! Dia'ra( :
.AFET5 -EA.URE. 4I34L5 .ATI.FIED .ATI.FIED NEUTRAL DI..ATI.FIED 4I34L5 DI..ATI.FIED 2ER0ENTA3E

) 1 3 4

Protection of ears Protection of fire Dencin" of -achinery #afety Implements

1 < 4 5

< 61 6G )9

<9 G 1G =9

G < 1 G

14 1G G )1

)99 )99 )99 )99

A@2rotection o eye!, BF2rotection o Fire, 0FFencin' o -achinery, DF.a ety I(ple(ent!

4G

Drom this dia"ram it is evident that 41P the respondents are havin" normal level of satisfaction about the apparatus "iven for the protection of Eyes respondents are not satisfied about the measures ta%en a"ainst fire machines II. 3GP of the 49P of the

respondents are havin" poor level of satisfaction about the fences which are made for the And =9P of the respondents are havin" full satisfaction about the safety implements$ which are provided by the corporation for the welfare of the wor%ers 0ANTEEN FA0ILITIE. The early as )74<$ the L I C stated the main ob2ectives of a wor%er8s canteen It said SThe wor%ers canteen is increasin"ly reco"ni!ed all over the world as an essential part of the industrial Establishment$ Providin" undeniable benefits from the part of view of health$ efficiency and well bein" To introduce an element of nutritional balanced dietary of the wor%er$ to provide cheap and clean food and an opportunity to rela& in comfort near the place of wor%$ to save time and trouble to wor%ers an account of e&haustin" 2oureys to and from wor% after lon" hours in the factory$ these are some of the ob2ects of an industrial canteen/ 'ith these points in her mind$ the Researcher collected the opinion of the wor%er towards the aspects of canteen and that is "iven in this dia"ram This comparative Ear Bia"ram e&plains the satisfactory level about the canteen facilities which are provided for the wor%er by the corporation ,uantity and chan"es have been compared in this dia"ram The opinion of the wor%ers towards the standard of construction$ cleanliness$ the ,uality of food$ the

47

TABLE B Ta"le !ho#in' opinion o the canteen acilitie! "y the re!pondent!.

2oint #tandard Cleanliness Huality Huantity #ervice Dia'ra( B

4DI. )G )< )9 4 G

DI. )1 G G 4 G

NET 64 41 39 << )<1

.AT 114 14G 1G9 16< ))1

4..AT )9 19 39 49 39

TOTAL 3)G 334 36G 314 319

A13 1) 19 11 1< 13 G< 1) <9 1) 33

WEI 9 1)1 9 111 9 13G 9 1)< 9 1)3

RAN< 6 1 ) 3 4

*e'6#2e 51ant#t0 51al#t0 4leanl#ness *tanda'd 0.58 0.6 0.62 0.64 0.66 0.68 0.7

3e#./t

0.72

0.74

Drom this we will clearly understand that the ,uality of food has the wei"hted avera"e of 9 13G it ran% is )$cleanliness in the canteen has the wei"hted avera"e of 9 11< it ran%

69

is 1$,uantity of food in the canteen has the wei"hted avera"e of 9 1)< it ran% is 3$ services provided in the canteen has the wei"hted avera"e of 9 1)3 it ran%s is 4$ #tandard provided in the canteen has the wei"hted avera"e of 9 1)1 it ran%s is 6

TABLE NO. 9 Ta"le !ho#in' the opinion o the re!pondent! in the .tandard o con!truction # 0( ) 1 3 4 6 #atisfactory Level Hi"hly #atisfied #atisfied 0eutral Bissatisfied Hi"hly Bissatisfied Total 0o of Respondents 1 6< )G < )G )99 Percenta"e 1 6< )G < )G )99

Dia'ra( 9

+e'2enta.e of Respondents

60 50 40 30 20 10 0

56 18 2
, * $ *N )%

18

Respondents
4. F 4i'hly .ati! ied 4DI.@ 4i'hly Di!!ati! ied .ATF.ati! ied DI. FDi!!ati! ied NEUFNeutral

This table indicates 6< percent of the respondents are havin" the satisfied level of satisfaction in #tandard of construction 4 percent of the respondents have not satisfied on #tandard of Construction )G percent of the respondents are viewed as normal of satisfaction 6)

" !*

, " !*

TABLE NO. 1C Ta"le !ho#in' the opinion o the re!pondent! in the cleanline!! # 0( ) 1 3 4 6 #atisfactory Level Hi"hly #atisfied #atisfied 0eutral Bissatisfied Hi"hly Bissatisfied Total 0o of Respondents 4 <1 )4 4 )< )99 Percenta"e 4 <1 )4 4 )< )99

Dia'ra( 1C
70 60 +e'2enta.e of Respondents 50 40 30 20 10 0 HS SA, !)".S H".S Respondents 4 14 4 16 62

This table indicates << percent of the respondents are havin" the satisfied level of satisfaction in drin%in" water 4 percent of the respondents have not satisfied on drin%in" water facilities G percent of the respondents are viewed as normal of satisfaction

61

TABLE NO. 11 Ta"le !ho#in' the opinion o the re!pondent! in the Guality o ood # 0( ) 1 3 4 6 #atisfactory Level Hi"hly #atisfied #atisfied 0eutral Bissatisfied Hi"hly Bissatisfied Total 0o of Respondents < =9 )9 4 )9 )99 Percenta"e < =9 )9 4 )9 )99

Dia'ra( 11
80 70 60 50 40 30 20 10 0 70

+e'2enta.e of Respondents

6 HS SA,

10

4 ".S

10

!)-

H".S

Respondents

This table indicates << percent of the respondents are havin" the satisfied level of satisfaction in drin%in" water 4 percent of the respondents have not satisfied on drin%in" water facilities G percent of the respondents are viewed as normal of satisfaction

TABLE NO. 1% Ta"le !ho#in' the opinion o the re!pondent! in the Guantity o ood # 0( #atisfactory Level 0o of Respondents 63 Percenta"e

) 1 3 4 6

Hi"hly #atisfied #atisfied 0eutral Bissatisfied Hi"hly Bissatisfied Total

G <4 11 1 4 )99

G <4 11 1 4 )99

Dia'ra( 1%

70 60 50 40 30 20 10 0

64

+e'2enta.e of Respondents

22 8 2 HS SA, !)".S 4 H".S

Respondents

34P of the respondents are satisfied about the standard of construction 1GP of the respondents are havin" normal level of satisfaction about the cleanin" in the canteen 1P of the respondents are havin" poor satisfaction on the ,uality of the food in which they are receivin" from the canteen 11P of the respondents are not satisfied about the ,uality of food And 14 percent of the respondents are havin" satisfaction about the price which have been assi"ned$ for each eatable items in the canteen And other satisfactory levels have been clearly compared in this comparative Ear Bia"ram

TABLE NO. 1) Ta"le !ho#in' the opinion o the re!pondent! in the !er&ice # 0( ) 1 #atisfactory Level Hi"hly #atisfied #atisfied 0o of Respondents < 1G Percenta"e < 1G

64

3 4 6

0eutral Bissatisfied Hi"hly Bissatisfied Total

64 4 G )99

64 4 G )99

Dia'ra( 1) 60 50 40 30 20 10 0 No. of Respondents ,#./l0 *at#sf#ed *at#sf#ed Ne1t'al "#ssat#sf#ed ,#./l0 "#ssat#sf#ed

This table indicates << percent of the respondents are havin" the satisfied level of satisfaction in drin%in" water 4 percent of the respondents have not satisfied on drin%in" water facilities G percent of the respondents are viewed as normal of satisfaction

III. .O0IAL .E0URIT5 The facilities are provided to the wor%ers with a view to their welfare in future and also when the are in distress situation The measures will include the family pension #cheme$ E # I #cheme$ collection data$ and bonus etc $ TABLE 0 Ta"le !ho#in' the opinion o the re!pondent! in the !ocial !ecurity

66

2oint EPD EP#

4.AT .AT NET DI. 4I3.DI. TOTAL A13 WEI34T RAN< 39 )44 )69 G 4 33< 11 4 9 114 1 19 )61 )61 )69 )69 G 5 4 < 334 33G 9 11 1 < 11 6 3 9 111 9 116 3 )

E(0?# 39

DIA3RA- 0

3e#./t

B(N%* ).+.* ).+.F 0.664 0.666 0.668 0.67 0.672 0.674 0.676 0.678

Drom this dia"ram we will understand that the employees pension scheme has the wei"hted avera"e of 9 116 it ran% is )$bonus has the wei"hted avera"e of 9 114 it ran% is 1$employees pension fund has the wei"hted avera"e of 9 111 it ran% is 3

TABLE 1+ Ta"le !ho#in' the opinion o the re!pondent! in the !ocial !ecurity

6<

2oint EPD EP# E(0?#

4.AT < 4 <

.AT 3< 3G 3G

NET 69 69 69

DI. 4 4 5

4I3.DI. 4 4 <

TOTAL )99 )99 )99

2ER0ENTA3E )99 )99 )99

Dia'ra( 1+
60 50 40 30 20 10 0 /(!-S )0S )0# HS 6 4 6 SA, 38 38 36 !)50 50 50 ".S 0 4 4 H".S 6 4 4 /(!-S )0S )0#

4. F 4i'hly .ati! ied 4DI.F 4i'hly Di!!ati! ied

.AT F .ati! ied DI. F Di!!ati! ied

NEUF Neutral

In this dia"ram indicates that 3< percenta"e of the respondents are satisfied towards E P D 69percent of the respondents are havin" the normal level of satisfaction about E P #$ and only 4 percent of the respondents are havin" poor level of satisfaction about the bonus

I1. -EDI0AL FA0ILITIE. It is now an accepted theory that health care for wor%ers will help to reduce the incidence of sic%ness and$ therefore$ absenteeism amon" them and increase productivity Considerable attention has been paid to the provision of medical

6=

facilities for the wor%ers by this corporation in accordance with the le"al provision of the Dactorial Act of )74G and the Employee8s #tate Insurance Act$ )74G -edical care and cash benefits are provided to wor%er for such reasons as sic%ness$ death due to employment in2ury etc $ the families of wor%ers are also covered under this facilities TABLE D Ta"le !ho#in' the opinion o the re!pondent! in the (edical acilitie! 2oint 4.DI. DI. Bispensary 19 4 #ervices )G 5 Timin" of )< 5 Bispensary DIA3RA- D NET 39 41 64 .AT 19G 114 1)< 4. 19 5 5 TOTAL A13 WI34T RAN< 1G1 )G G9 9 )GG 3 1G4 )G 73 9 )G7 1 1G< )7 9< 9 )79 )

3e#./t

$#m#n. of "#spensa'0 *e'6#2es "#spensa'0 0.56 0.562 0.564 0.566 0.568 0.57 0.572 0.574

Drom the table we will understand that the Timin" of Bispensary has the wei"hted avera"e of 9 )79$ it ran% is )$ #ervices has the wei"hted avera"e of 9 )G7$ it ran% is 1$ Bispensary has the wei"hted avera"e of 9 )GG it ran% is 3 TABLE 16 Ta"le !ho#in' the opinion o the re!pondent! in the (edical acilitie!
.L NO -EDI0AL -EA.URE. 4I34L5 .ATI.FIED .ATI.FIED NEUTRAL DI..ATI.FIED 4I34L5 DI..ATI.FIED 2ER0ENTA3E

) 1

Bispensary #ervice

4 5

61 6<

)9 )4

1 5

19 )G

GG GG

6G

Timin" of Bispensary

64

)G

)<

GG

Dia'ra( 16
60 50 40 30 20 10 0 "#spensa'0 *e'6#2e t#m #n. of d#spensa'0 ,* *-$ N)% "!* ,"!*

This dia"ram e&plains that 69 percent of respondents are ma%in" use of the dispensary provided by the corporation Also it is presented in the dia"ram that 69 percent of the respondents are havin" normal level of satisfaction towards the facilities which are provided from the dispensary 4G percent of the respondents are havin" normal of satisfaction about of timin" of the dispensary and also 4< percent of the respondents are havin" normal level of satisfaction towards mode of services for the dispensary

1. 4EALT4 0ARE Chapter III of the factories Act of )74G$ indicates the provision of health facilities to the wor%ers in an industry This will ma%e the wor%ers to maintain a healthy life in their wor% sport and in the family ?nder this headin" the researcher dealt about the health of activities and the opinion of the wor%ers towards the facilities li%e drin%in" water$ cleanliness$ temperature$ ventilation$ li"htin" etc $

67

TABLE E Ta"le !ho#in' the opinion o the re!pondent! in the health care acilitie! 2oint Bisposal of waste 4.AT .AT NET DI. 4I3.DI. )39 149 39 5 1 TOTAL A13 491 1< G9 WEI34T 9 1<G RAN< )6

<9

Brin%in" water Latrines L urinals Cleanliness +entilation Temperature Dia'ra( E

))9 19 )9 39 39

1<4 114 1)< 16< )71

14 64 64 =1 )1<

5 G G G 4

4 )G 11 1 1

491 314 3)9 3<G 364

1< G9 1) <9 19 << 14 63 13 <9

9 1<G 9 1)< 9 19< 9 146 9 13<

)6 6 < 3 4

$empe'at1'e 9ent#lat#on 4leanl#ness 8at'#nes 1'#nals

3e#./t

"'#n7#n. wate' 3aste 0 0.1 0.2 0.3 0.4 0.5 0.6 0.7 0.8 0.9

Drom the table we will understand that the drin%in" water and disposal of waste has the wei"hted avera"e of 9 1<G it ran% is ) 6$ +entilation has the wei"hted avera"e of 9 146$ it ran% is 3$ Temperature has the wei"hted avera"e of 9 13< it ran% is 4$ Latrines L urinals has the wei"hted avera"e of 9 1)<$ it ran% is 6$ Cleanliness has the wei"hted avera"e of 9 19<$ it ran% is < TABLE NO.17 Ta"le !ho#in' the opinion o the re!pondent! in the di!po!al o #a!te # 0( ) 1 3 4 6 #atisfactory level Hi"hly #atisfied #atisfied 0eutral Bissatisfied Hi"hly Bissatisfied Total 0o of Respondents 1< <9 )9 5 4 )99 Percenta"e 1< <9 )9 5 4 )99

Dia'ra( 17

<)

60 50 40 30 20 10 0 N( (F R)*+(N")N$* ,* *-$ N)% "!* ,"!*

The <9 percent of the respondents havin" the satisfactory level on disposal of wastes )9 percent of the respondents are havin" the normal satisfactory level 4 percent of the respondents are havin" very poor satisfactory level

TABLE NO. 18 Ta"le !ho#in' the opinion o the re!pondent! in the drin$in' #ater # 0( ) 1 3 4 6 #atisfactory Level Hi"hly #atisfied #atisfied 0eutral Bissatisfied Hi"hly Bissatisfied Total 0o of Respondents 11 << G 5 4 )99 Percenta"e 11 << G 5 4 )99

Dia'ra( 18

<1

70 60 50 40 30 20 10 0 N( (F R)*+(N")N$* ,* *-$ N)% "!* ,"!*

This table indicates << percent of the respondents are havin" the satisfied level of satisfaction in drin%in" water 4 percent of the respondents have not satisfied on drin%in" water facilities G percent of the respondents are viewed as normal of satisfaction

TABLE NO.1: Ta"le !ho#in' the opinion o the re!pondent! in the latrine! H urinal! # 0( ) 1 3 4 6 #atisfactory level Hi"hly #atisfied #atisfied 0eutral Bissatisfied Hi"hly Bissatisfied Total 0o of Respondents 4 6< )G 4 )G )99 Percenta"e 4 6< )G 4 )G )99

Dia'ra( 1:

<3

60 50 40 30 20 10 0 No. of Respondents ,#./l0 *at#sf#ed *at#sf#ed Ne1t'al "#ssat#sf#ed ,#./l0 "#ssat#sf#ed

This table shows that percent of the respondents are havin" not5satisfied level of opinion 1< percent of the respondents are havin" the normal level of satisfaction )4 percent of the respondents are viewed as poor and only < percent of the respondents are havin" very poor level of satisfaction on this aspect

TABLE NO. 19 Ta"le !ho#in' the opinion o the re!pondent! in the cleanline!! # 0( ) 1 3 4 6 #atisfaction level Hi"hly #atisfied #atisfied 0eutral Bissatisfied Hi"hly Bissatisfied Total 0( of Respondents 1 64 )G 4 11 )99 Percenta"e 1 64 )G 4 11 )99

Dia'ra( 19

<4

60 50 40 30 20 10 0 N(. of Respondents
,#./l0 *at#sf#ed *at#sf#ed Ne1t'al "#ssat#sf#ed ,#./l0 "#ssat#sf#ed

In this table it is evident that =< percent of the respondent opinion is normal 19 percent of the respondents have opinioned as not satisfied level and only 4 percent of the respondents are viewed as poor

TABLE NO. %C Ta"le !ho#in' the opinion o the re!pondent! in the &entilation # 0( ) 1 3 4 6 #atisfactory Level Hi"hly #atisfied #atisfied 0eutral Bissatisfied Hi"hly Bissatisfied Total 0o of Respondents < <4 14 4 1 )99 Percenta"e < <4 14 4 1 )99

Dia'ra( %C

<6

70 60 50 40 30 20 10 0 No. of Respondents
,#./l0 *at#sf#ed *at#sf#ed Ne1t'al "#ssat#sf#ed ,#./l0 "#ssat#sf#ed

Here 44 percent of the respondents have viewed their opinion as normal 19 percent of the respondents are havin" the opinion as not satisfied and poor percent of the respondents have viewed as very poor (nly )<

TABLE NO. %1 Ta"le !ho#in' the opinion o the re!pondent! in the te(perature # 0( ) 1$ 3 4 6 #atisfactory Level Hi"hly #atisfied #atisfied 0eutral Bissatisfied Hi"hly Bissatisfied Total 0o of Respondents < 4G 41 1 1 )99 Percenta"e < 4G 41 1 1 )99

Dia'ra( %1

<<

50 40 30 20 10 0 No. of Respondents ,#./l0 *at#sf#ed *at#sf#ed Ne1t'al "#ssat#sf#ed ,#./l0 "#ssat#sf#ed

In this table 44 percent of the respondents have viewed their opinion as normal 3G percent of the respondents have viewed as not satisfied (nly )G percenta"e of the respondent have the opinion as poor

1I.

TRAN.2ORT FA0ILITIE.

Transport facilities to and from the place of wor% are "iven to the wor%ers as one of the desirable welfare amenities The main purpose of this amenity is to enable wor%ers reach their place of wor% without undue delay or fati"ue hours of the ni"ht also Dia'ra( %% In this corporation this facilities are arran"ed for all the shift wor%ers who leave for home after wor% at odd

<=

50 45 40 35 30 25 20 15 10 5 0

44

0 123 3

0 0

1.3. F 1ery 3ood

3 F 3ood

2 F 2oor

In this chart 44 percent respondents have opinion as "ood re"ardin" transport facility

1II. WOR<IN3 0ONDITION.: 'or%ers are e&hibitin" their s%ills and talents by scarifyin" their ener"y$ sweat and ultimately their life The wor%in" conditions li%e wor%in" hours$ shift$ wor% load should be accordin" to the convenience of the wor%in" which will ma%e them to feel satisfy for the wor%$ wor% spot$ wor%in" conditions This section the researcher has dealt the various wor%in" conditions TABLE F Ta"le !ho#in' the opinion o the re!pondent! in the #or$in' condition

<G

2oint 'or%in" Hours 'or% shift 'or% load Holiday Interval

0ON1 4EA1 IN0ON1 TOTAL A13 WEI34T RAN< 163 )< G 1=7 )G < 9 )G<9 1 149 =1 14< 14< 19 )61 31 14 199 =< )9 5 1 < 5 <1 1=9 114 1G9 1=< 199 )3G 9 )G 9 9 )4 7 3 )G < < )G 4 9 )3 3 3 71 9 )G 9 )47 9 )G<< 9 )G4 9 )33 9 971 4 6 ) 3 < =

(vercrowdin" 5 0oise Dia'ra( F

No#se

3e#./t
!nte'6al

3o'7 8oad 3o'7#n. ,o1's 0 0.1 0.2 0.3 0.4 0.5 0.6

Drom the table we will understand that the Holiday has the wei"hted avera"e of 9 )G<<$ it ran% is )$ 'or%in" Hours has the wei"hted avera"e of 9 )G<9$ it ran% is 1$ Interval has the wei"hted avera"e of 9 )G4 it ran% is 3$ 'or% shift has the wei"hted avera"e of 9 )G9$ it ran% is 4$ 'or% load has the wei"hted avera"e of 9 )47$ it ran% is 6$ (vercrowdin" has the wei"hted avera"e of 9 )33$ it ran% is<$ 0oise has the wei"hted avera"e of 9 971$ it ran% is= TABLE NO. %) Ta"le !ho#in' the opinion o the re!pondent! in the #or$in' hour! # 0( ) 1 3 #atisfactory level Convenient 0ormal Inconvenient 0o of Respondents G4 G G Percenta"e G4 G G

<7

Total Dia'ra( %)
100 80 60 40 20 0 No. of Respondents

)99

)99

4on6en#ent No'mal !n2on6en#ent

Here it is evident that <1 percent of the respondents are havin" the opinion as convenient 0ormal of opinion has e&pressed by 3G percent 0ot even one percent of the respondents have viewed their opinion as Inconvenient

TABLE NO %+ Ta"le !ho#in' the opinion o the re!pondent! in the #or$! !hi t # 0( ) #atisfactory level Convenient 0o of Respondents G9 =9 Percenta"e G9

1 3

0ormal Inconvenient Total

)9 )9 )99

)9 )9 )99

Dia'ra( %+
80 70 60 50 40 30 20 10 0 No. of Respondents 4on6en#ent No'mal !n2on6en#ent

This above table mentioned that =4 percent of the respondents have e&pressed their views as convenient 14 percent of the respondents have e&pressed their views as normal And it is inconvenient only for 1 percent of the respondents

TABLE NO. %6 Ta"le !ho#in' the opinion o the re!pondent! in the #or$ load # 0( ) 1 #atisfactory Level Heavy 0ormal 0o of Respondents 14 =< Percenta"e 14 =<

=)

Less Total

5 )99

5 )99

Dia'ra( %6

80 70 60 50 40 30 20 10 0

,ea60 No'mal 8ess

No of Respondents

In this table I is evident that 4< percent of the respondents have viewed their wor%load as heavy 61 percent of the respondents have viewed as normal wor%load and only 1 percent of the respondents have e&pressed their less satisfaction

TABLE NO %7 Ta"le !ho#in' the opinion o the re!pondent! in the holiday! # 0( ) 1 3 #atisfactory Level Convenient 0ormal Inconvenient Total 0o of Respondents G1 )< 1 )99 Percenta"e G1 )< 1 )99

=1

Dia'ra( %7
90 80 70 60 50 40 30 20 10 0

4on6en#ent No'mal !n2on6en#ent

No. of Respondents

In this table has revealed that )99 percent of the respondents viewed that they are satisfied and 0on even non percent of the respondents have viewed their opinion as they satisfied and poor

TABLE NO. %8 Ta"le !ho#in' the opinion o the re!pondent! in the inter&al # 0( ) 1 3 #atisfactory Level Enou"h -edium 0ot Enou"h Total 0o of Respondents G1 )1 < )99 Percenta"e G1 )1 < )99

Dia'ra( %8

=3

90 80 70 60 50 40 30 20 10 0

)no1./ Med#1m Not )no1./

No. of Respondents

3G percent of the respondents e&pressed their views as the interval is medium$ Eut$ <1 percent of the respondents have e&pressed their views as not enou"h and not even one percent of the respondents have e&pressed their views as enou"h

TABLE NO.%: Ta"le !ho#in' the opinion o the re!pondent! in the o&er cro#din' # 0( ) 1 #atisfactory level >es 0o Total 0o of Respondents 5 )99 )99 Percenta"e 5 )99 )99P

Dia'ra( %:

=4

100 80 60 40 20 0 No of Respondents :es No

In this table it is evident that )99 percent of the respondents have viewed over crowdin" as no 0ot even one percent of the respondents their views as yes

TABLE NO. %9 Ta"le !ho#in' the opinion o the re!pondent! in the noi!e # 0( ) 1 3 #atisfactory Level Bisturbance 0ormal 0ot at all Total 0o of Respondents 5 3G <1 )99 Percenta"e 5 3G <1 )99

Dia'ra( %9

=6

70 60 50 40 30 20 10 0
"#st1';an2e No'mal Not at all

No of Respondents

In this table it is evident that =9 percent of the respondents e&pressed their view as normal them And 39 percent of the respondents e&pressed that the noise is disturbance to

1III. WELFARE FA0ILITIE. TABLE 3 Ta"le !ho#in' the opinion o the re!pondent! in the #el are acilitie! 2oint #tore #ittin" Dirst aid Canteen #helter rests 4DI. G )4 )4 )< 19 DI. 5 4 G 4 )1 NET ))4 )6< 64 <9 4G .AT )G4 )19 14G 14G 131 4..AT TOTAL 49 )9 )9 5 5 34< 394 334 31G 3)4 A13 13 9< = 19 1< = 11 1< = 1) G< < 19 73 3 WEI 9 139 9 191 9 111 9 1)G 9 197 RAN< ) 3 1 4 6

=<

room 'elfare officer Dia'ra( 3

)1

11G

=1

3)1

19 G9 9

9 19G

<

0.7 0.68 0.66 0.64 0.62 0.6 0.58 0.56

3e#./t

*to'e

*#tt#n.

F#'st a#d 4anteen */elte' 3elfa'e 'ests off#2e' 'oom

Drom the table we will understand that the store has the wei"hted avera"e of 9 139$ it ran% is )$ Dirst aid has the wei"hted avera"e of 9 111$ it ran% is 1$ Canteen has the wei"hted avera"e of 9 191 it ran% is 3$ #helter rests room has the wei"hted avera"e of 9 1)G$ it ran% is 4$ 'elfare officer has the wei"hted avera"e of 9 197$ it ran% is 6$ #ittin" has the wei"hted avera"e of 9 19G$ it ran% is < TABLE )C Ta"le !ho#in' opinion o the !tore acilitie! "y the re!pondent!. # 0( ) 1 3 4 6 'ashin" Dacilities Hi"hly #atisfied #atisfied 0eutral Bissatisfied Hi"hly Bissatisfied Total 0o of Respondents G 4< 3G 5 G )99 Percenta"e G 4< 3G 5 G )99

Dia'ra( )C

==

50 45 40 35 30 25 20 15 10 5 0 N( (F R)*+(N")N$*

,* *-$ N)% "!* ,"!*

The above table shows that G percent of the respondents are hi"hly satisfied with the washin" facilities 4< percent of the respondents are satisfied with the facilities 3G percent of the respondents are havin" neutral in the level of satisfaction in washin" facilities G percent of the respondents are havin" Hi"hly Bissatisfied opinion towards the facilities

TABLE NO. )1 Ta"le !ho#in' opinion o the !ittin' acilitie! "y the re!pondent!. # 0( ) 1 3 4 6 #ittin" Dacilities Hi"hly #atisfied #atisfied 0eutral Bissatisfied Hi"hly Bissatisfied Total 0o of Respondents 1 39 61 1 )4 )99 Percenta"e 1 39 61 1 )4 )99

Dia'ra( )1

=G

70 60 50 40 30 20 10 0 No. of Respondents ,#./l0 *at#sf#ed *at#sf#ed Ne1t'al "#ssat#sf#ed ,#./l0 "#ssat#sf#ed

The above table clearly mentions that 39 percent of the respondents are satisfied with the e&istin" sittin" facilities 61 percent of the respondents viewed that they are normal satisfaction (nly )4 percent of the respondents have opined not satisfied level

TABLE NO. )% Ta"le !ho#in' opinion o the ir!t aid acilitie! "y the re!pondent!. # 0( ) 1 3 4 6 #atisfactory Level Hi"hly #atisfied #atisfied 0eutral Bissatisfied Hi"hly Bissatisfied Total 0o of Responds 1 <1 )G 4 )4 )99 Percenta"e 1 <1 )G 4 )4 )99

Dia'ra( )%

=7

70 60 50 40 30 20 10 0 ,#./l0 *at#sf#ed *at#sf#ed Ne1t'al "#ssat#sf#ed ,#./l0 "#ssat#sf#ed

This table indicated that$ <1 percent of the respondents are havin" satisfied opinion 4 percent of the respondents are not satisfied )G percent of the respondents are havin" normal level of satisfaction 4 percent of the respondents are havin" poor opinion

TABLE: )) Ta"le !ho#in' opinion o the 0anteen acilitie! "y the re!pondent!. # 0( ) 1 3 4 6 #atisfactory Level Hi"hly #atisfied #atisfied 0eutral Bissatisfied Hi"hly Bissatisfied Total 0o of Respondents 5 <1 19 1 )< )99 Percenta"e 5 <1 19 1 )< )99

Dia'ra( ))

G9

70 60 50 40 30 20 10 0 N( (F R)*+(N")N$*

,* *-$ N)% "!* ,"!*

Ey the above table it is very clear that <1 percent of the respondents are havin" satisfied opinion about canteen facilities 19 percent of the respondent viewed that the facilities are normal and poor 1 percent of the respondents are have not satisfied level (nly )< percent of the respondents have said the facilities are very poor

TABLE NO.)+ Ta"le !ho#in' opinion o the !helter! H re!t roo( acilitie! "y the re!pondent!. # 0( ) 1 3 4 6 #atisfactory level Hi"hly #atisfied #atisfied 0eutral Bissatisfied Hi"hly Bissatisfied Total 0o of Respondents 5 6G )< < 19 )99 Percenta"e 5 6G )< < 19 )99

Dia'ra( )+

G)

60 50 40 30 20 10 0

,#./l0 *at#sf#ed *at#sf#ed Ne1t'al "#ssat#sf#ed ,#./l0 "#ssat#sf#ed

N( (F R)*+(N")N$*

This table shows about 6G percent of the respondents are satisfied towards this facilities )< percent of the respondents are havin" normal level of satisfaction And only < percent of the respondents are havin" not satisfied level

TABLE NO. )6 Ta"le !ho#in' opinion to#ard! #el are o icer. # 0( ) 1 3 4 6 #atisfactory Level Hi"hly #atisfied #atisfied 0eutral Bissatisfied Hi"hly Bissatisfied Total 0o of Respondents 5 )G =< < 5 )99 Percenta"e 5 )G =< < 5 )99

Dia'ra( )6

G1

80 70 60 50 40 30 20 10 0

,* *-$ N)% "!* ,"!*

N( (F R)*+(N")N$*

)G percent of the respondents are satisfied with welfare officer < percent of the respondents are not satisfied with welfare officer havin" normal level of satisfaction =< percent of the respondents are

II. 3ENERAL O2INION Here the important opinion of the wor%ers relatin" to mana"ement relationship with their superior have e&plained in detail TABLE 4 Ta"le !ho#in' the 'eneral opinion o the re!pondent! a"out the #el are acilitie! 2oint 'elfare facilities Cob satisfaction Cowor%er #uperior 4.AT .AT NET DI. 4I3.DI. TOTAL A13 WEI34T 69 )=9 149 )G9 1)< 19G 19G 149 =G )G 5 )1 G 5 5 5 < G 5 5 36G 494 44G 431 13 G< 1< 73 17 G< 1G G9 9 13G 9 1<7 9 17G 9 1GG RAN< 4 3 ) 1 Cob satisfaction$ relation between welfare facilities and wor% done$ absenteeism and the

G3

Dia'ra( 4

3e#./t *1pe'#o' 4o - 3o'7e' <o; sat#sfa2t#on 3elfa'e fa2#l#t#es 0 0.1 0.2 0.3 0.4 0.5 0.6 0.7 0.8 0.9 1

Drom the table we will understand that the Cowor%er has the wei"hted avera"e of 9 17G$ it ran% is )$ #uperior has the wei"hted avera"e of 9 1GG$ it ran% is 1$ Cob satisfaction has the wei"hted avera"e of 9 1<7 it ran% is 3$ 'elfare facilities has the wei"hted avera"e of 9 13G$ it ran% is 4

TABLE NO. )7 Ta"le !ho#in' the opinion o the re!pondent! in the opinion to#ard! #el are acilitie! # 0( ) 1 3 4 6 #atisfactory Level Hi"hly #atisfied #atisfied 0eutral Bissatisfied Hi"hly Bissatisfied Total 0o of Respondents )9 64 1< 4 < )99 Percenta"e )9 64 1< 4 < )99

Dia'ra( )7

G4

60 50 40 30 20 10 0 No. of Respondents ,#./l0 *at#sf#ed *at#sf#ed Ne1t'al "#ssat#sf#ed ,#./l0 "#ssat#sf#ed

This table shows about 44 percent of the respondents are normal towards this facilities 34 percent of the respondents are not satisfied )1 percent of the respondents have e&pressed their views as satisfied < percent of the respondents are havin" poor level satisfaction and only 4 percent of the respondents viewed as very poor

TABLE NO.)8 Ta"le !ho#in' the opinion o the re!pondent! in the Eo" !ati! action # 0( ) 1 3 4 6 #atisfactory Level Hi"hly #atisfied #atisfied 0eutral Bissatisfied Hi"hly Bissatisfied Total 0o of Respondents 34 61 < 5 G )99 Percenta"e 34 61 < 5 G )99

Dia'ra( )8

G6

60 50 40 30 20 10 0 N( (F R)*+(N")N$*
,* *-$ N)% "!* ,"!*

Ey the above table it is very clear that 3G percent of the respondents are havin" satisfied opinion about Cob satisfaction 34 percent of the respondents viewed that the 2ob satisfaction are normal and 19 percent said not5satisfied$ and only G percent of the respondents viewed as poor level of satisfaction

TABLE NO. ): Ta"le !ho#in' the opinion o the re!pondent! in the relation!hip #ith co @ #or$er! # 0( ) 1 3 4 6 #atisfactory Level Hi"hly #atisfied #atisfied 0eutral Bissatisfied Hi"hly Bissatisfied Total 0o of Respondents 4G 61 5 5 5 )99 Percenta"e 4G 61 5 5 5 )99

Dia'ra( ):

G<

52 51 50 49 48 47 46 N( (F R)*+(N")N$* ,* *-$ N)% "!* ,"!*

In this table it is clear that =4 percent of the respondents are satisfies towards this relationship 19 percent of the respondents are havin" normal level of satisfaction and only )< percent of the respondents are havin" not satisfied 0ot even one percent of the respondents have e&pressed their views as poor L very poor

TABLE NO. )9 Ta"le !ho#in' the opinion o the re!pondent! in the relation!hip #ith !uperior! # 0( ) 1 3 4 6 #atisfactory Level Hi"hly #atisfied #atisfied 0eutral Bissatisfied Hi"hly Bissatisfied Total 0o of Respondents 3< <9 4 5 5 )99 Percenta"e 3< <9 4 5 5 )99

Dia'ra( )9

G=

60 50 40 30 20 10 0 N( (F R)*+(N")N$* ,* *-$ N)% "!* ,"!*

In this table it is clear that =4 percent of the respondents are satisfies towards this relationship 19 percent of the respondents are havin" normal level of satisfaction and only )< percent of the respondents are havin" not satisfied 0ot even one percent of the respondents have e&pressed their views as poor L very poor

0hapter @ II FINDIN3
Introduction: This chapter will be dealin" with the findin" the researcher has made after his analysis of data collected from the respondent Here the researcher has also "iven her wor%able su""estions to be and can be made if the mana"ement authorities "ives consideration to these possible essential aspect INTRA F -URAL FA0ILITIE.: << Percent of the respondents are satisfied with the drin%in" water facility

GG

)G percent of the respondents are hi"hly dissatisfied with the Latrines L ?rinals facilities <9 percent of the respondents are havin" normal level of satisfaction with it the safety measures for the eyes G percent of the respondents are havin" normal level of satisfaction in protection of fire 1G percent of the respondents are havin" normal level of satisfaction towards the fencin" of machinery =9 percent of the respondents are havin" the normal level of satisfaction with the safety implements <1 percent of the respondents are satisfied with cleanliness =9 percent of the respondents are satisfied with ,uality of food 11 percent of the respondents are havin" normal level of satisfaction in ,uantity food 1G percent of the respondents are satisfied with the services provided in the canteen

EITRA F -URAL FA0ILITIE.: 69 percent of the respondents are havin" normal level of satisfaction in EPD 69 percent of the respondents are havin" normal level of satisfaction in EP# 3G percent of the respondents are satisfied with the Eonus 61 percent of the respondents are satisfied in dispensary facilities 64 percent of the respondents feel satisfied in timin" facilities 6< percent of the respondents are havin" normal level of satisfaction towards service Almost every @femaleA respondent satisfied in Transport facilities

G7

WOR<IN3 0ONDITION:@ 41 percent of the respondents are havin" normal level of satisfaction in temperature G4 percent of the respondents feel convenient of wor%in" hours G9 percent of the respondents feel convenient of shift time =< percent of the respondents are havin" normal level of satisfaction towards the wor% load Every G1 respondents are more satisfied with the holidays they provided )1 percent of the respondents say that interval facilities is not enou"h to them Every respondent are satisfied with over crowin"

WELFARE FA0ILITIE. H 3ENERAL O2INION:@ 4< percent of the respondents are satisfied with the store facilities 39 percent of the respondents are satisfied with the sittin" facilities <1 percent of the respondents are satisfied with the first aid facilities <1 Percent of the respondents are satisfied with the canteen facilities )< percent of the respondents are havin" normal level satisfaction in shelter L rest room facilities )G percent of the respondents are satisfied with the wor% of welfare officer 1< percent of the respondents are havin" normal level of satisfaction about opinion towards welfare 61 percent of the respondents are satisfied with the 2ob they do 61 percent of the respondents are satisfied with the co5wor%ers <9 percent of the respondents are satisfied with the relationship between the supervisor and the wor%ers

79

0hapter @ I

.U33E..TION. Inter@(ural acilitie!:@

4 percent of the respondents are hi"hly dissatisfied with drin%in" water facility it can provided properly by additional water treatment plant at proper place 31 percent of the respondents are not satisfied with the safety measures for the eyes "lasses can be provided whenever needed to the employees 34 percent of the respondents are not satisfied in protection of fire it can be overcome by re"ular trainin" to the employees

7)

(nly )9 percent of the respondents are not satisfied towards the fencin" of machinery it can overcome by the proper maintenance )1 percent of the respondents are not satisfied towards with the safety implements it lead to low production 14 percent of the respondents are not satisfied with the standard of construction of the canteen it can modify accordin" to the need of the respondents 19 percent of the respondents are not satisfied with cleanliness in the canteen proper steps ta%en for this facility (nly )4 percent of the respondents are not satisfied with ,uality of food in the canteen it can be improve (nly < percent of the respondents are not satisfied with ,uantity of food in the canteen it can be improve

E?tra@(ural acilitie!:@
71 percent of the respondents are satisfied with the social securities$ they can try to reach cent percenta"e in forth comin" year 19 percent of the respondents are not satisfied with dispensary facility to the employees$ proper steps to be ta%en to overcome )G percent of the respondents are not satisfied with services provided to the employees$ proper steps to be ta%en to overcome <9 percent of the respondent of male employee in this mill$ they provide transport facility to them at the time ni"ht shift

Wor$in' condition:@
(nly G percent of the employee feel that the wor%in" hours is not all convenient to them $at the time of ni"ht shift it can be overcome by providin" transport L food facility at free of cost to the employee (nly 1 percent of the respondents feel that the holidays are not convenient to them re"ular step can be ta%e to chan"e into cent convenient to the all employee (nly < percent of the respondents feel that the time of the interval is not all enou"h to them

71

Wel are acilitie! H 'eneral opinion:@

G percent of the respondents can provide store facility to reach pent percenta"e )4 percent of the respondents are not available the sittin" facility$ more number of chair L table can be provided to the employee )4 percent of the respondents are hi"hly dissatisfied with the first aid facility it can be overcome by "ivin" the proper services of the dispensary$ timely chec%in" of the medicine to avoid the e&piry of the medicine )< percent of the respondents feel hi"hly dissatisfied with the canteen facility at the time of the ni"ht shiftT it can be overcome by providin" food for the ni"ht shift employee )9 percent of the respondents are hi"hly dissatisfied with the overall welfare facility$ it can be overcome by the properly providin" of the store$ sittin"$ first aid and canteen facilities to the employee at timely L correctly G percent of the respondents are hi"hly dissatisfied in the 2ob because of the non permanent in the wor% even wor%in" for )9 to )1 years

04A2TER F II 0ON0LU.ION
E&ery indi&idual or'ani*ation 'ro#th i! not a real 'ro#th. E&ery or'ani*ation a! #ell a! e(ployee 'ro#th i! a real 'ro#th.

73

Ta%in" this into consideration every or"ani!ation develops themselves as well as employee of that or"ani!ation Dinally it can be reflect on the development of the economy

04A2TER F III BIBLIO3RA245

A"arwal R B * Bynamics of labour relation in India/ -ercury publishin" House$ 0ew Belhi$ )7=4 Eha"aliwal T 0 * Economic of Labour and Industrial Relations/ #athiya Ehavan$ )7G1

74

Ehavar R J $ Industrial 'elfare/$ 0a"pur Besa L Rao$ * Labour problems and #ocial 'elfare/ 0ew Hei"hts publishes$ 0ew Belhi Bale >oder$ * Personal -ana"ement and Industrial Relations/ Prentice Hall(f India Private Ltd$ 0ew Belhi Coseph Tiffin L C -ecoromic$ * Industrial Psycholo"y/ prentice Hall of India Private Ltd$ 0ew Belhi$ )7=) Jir%aldy H # $ The #prit of Industrial Relations/ Allied publication private Ltd$ Eombay$ )7<) -emoria C E * Labour Problems and #ocial welfare in India/ Jitab -ahal Private Limited$ Allahabad -oorthy - + * Principal of Labour 'elfare/ .upta Erothers$ +isa%apatnam$ )7<G Pun%e%ar # B Beodhar$ # E $ -rs #araswat2o #an%$ Labour 'elfare$ Trade ?nionism and Industrial Relations/ Himalaya Publishin" House$ )7G) Chac Licoin$ L * #atistical -ethod and Analysis/ -c .raw Hill Eoo% Company$ International Edition$ )7<7 .upta # P $ * #tatistical -ethod/ #ulthan Chand L #ons$ 0ew Belhi$ )7=7 Jothari C R *Research -ethodolo"y/$ 'illy Ester Limited$ 0ew Belhi$)7G6 #harma A - $ Aspect of Labour 'elfare and #ocial #ecurity/ Himalaya Publishin" House$ )7G)

04A2TER F IIII ANNEIURE

A .TUD5 ON E-2LO5EE WELFARE -EA.URE. IN 34EL, 2ARA1AI. Inter&ie# .chedule I. A'e: 3ender: 2er!onal Data:

76

-arital .tatu!: Education >uali ication: De!i'nation: Inco(e: E?perience: II. <indly tic$ the ollo#in' WELFARE FA0ILITIE.:@ Wel are Facilitie! #tore facilities #ittin" Dirst facilities Canteen Dacilities #helter L Rest Room 'elfare (fficer aid 4i'hly .ati! ied .ati! ied Neutral Di!!ati! ied 4i'hly .ati! ied

7<

III. <indly tic$ the ollo#in' acilitie! in 0ANTEEN:@ 0anteen 4i'hly Facilitie! .ati! ied #tandard of Construction Cleanliness Huality food Huantity #ervice Char"es of .ati! ied Neutral

IDi!!ati! ied 4i'hly .ati! ied

I&. <indly tic$ the ollo#in' pro&ided or 4EALT4 0ARE:@ 4ealth 0are Bisposal of waste Brin%in" 'ater Latrines L ?rinals Cleanliness +entilation Temperature 4i'hly .ati! ied .ati! ied Neutral Di!!ati! ied 4i'hly .ati! ied

EIIEEE-

7=

1. <indly tic$ the ollo#in' WOR<IN3 0ONDITION.:@ 'or%in" Hours 5 @ A Convenient @ A 0ormal @ A Inconvenient 'or%in" #hift 'or%in" Load Holidays Interval (ver Crowdin" 0oise 5 @ A Convenient @ A 0ormal @ A Inconvenient 5 @ A Heavy @ A 0ormal @ A Less 5 @ A Convenient @ A 0ormal @ A Inconvenient 5 @ A Enou"h @ A -edium @ A 0ot enou"h 5 @ A >es @ A 0o

5 @ A Bisturbances @ A 0ormal @ A 0ot at all

1i. <indly tic$ the ollo#in' .AFET5 -EA.URE.:@ .a ety 4i'hly .ati! ied Neutral -ea!ure! .ati! ied Protection of Eyes Protection of fire Dencin" of -achinery #afety Implements

IDi!!ati! ied 4i'hly .ati! ied

1ii. <indly tic$ the ollo#in' (edical acilitie! pro&ided:@ Bo you have Bispensary In your company If ye! please tic% the followin"; -edical 4i'hly Facilitie! .ati! ied Bispensary #ervice Timin" of Bispensary .ati! ied Neutral

E-

@ A >es @ A 0o

Di!!ati! ied

4i'hly .ati! ied

7G

1iii. <indly tic$ the ollo#in' TRAN.2ORT FA0ILITIE. pro&ided:@ EBoes the company provide transport facilityU @ A >es @ A 0o If yes means please answer the followin"U 'hether you are provide with Transport facilities 'hat is your opinion on Transport facilities Bo you have family pass @ A >es @ A 0o

@ A +ery .ood @ A .ood @ A Poor @ A >es @ A 0o

iI. <indly tic$ the ollo#in' .O0IAL .E0URITIE. pro&ided:@ E.ocial 4I34L5 .ATI.FIED NEUTRAL DI..ATI.FIED 4I34L5 !ecuritie! .ATI.FIED .ATI.FIED EPD EP# Eonus I. <indly tic$ the ollo#in' 3ENERAL O2INION:@ 3eneral 4I34L5 .ATI.FIED NEUTRAL DI..ATI.FIED 4I34L5 opinion on .ATI.FIED .ATI.FIED the ollo#in' cate'orie! 'elfare facilities Cob satisfaction Relationship amon" co5 wor%ers Relationship amon" superiors

Thank you for your kind co-operation

I-: INTRA F -URAL E-: EITRA F -URAL

77