LINDA O.

PERINI
Shelton, CT 06484 (203) 929-1317 LPERINI@SNET.NET Versatile professional with a record of achievement in sales, account management and talent acquisition. Builds positive professional relationships with clients, leadership, and co-workers to drive sales and optimize business opportunities. Manages portfolios of accounts comprised of Fortune 100 and Fortune 500 clients, both in the United States and around the world. Supports business achievement by recruiting and training internal staff to provide the highest quality customer service. Fluent in English and Spanish. AREAS OF EXPERTISE Relationship Building Sales Strategy Implementation Account Management Consultative Selling e-Commerce Business Development Accounting Purchasing Work-flow Optimization Contract Compliance Marketing and Advertising Prospecting Opportunity Identification Negotiations Human Resources Functions PROFESSIONAL EXPERIENCE Solium (Formerly Transcentive), Shelton, CT Senior Account Manager, 4/2001-Present Responsible for global management of Fortune 100 and Fortune 500 accounts using a consultative sales approach. Handle escalated client/broker issues in a timely manner. Developed new business, while ensuring the growth and continued engagement of the existing business base. Supported accounting, purchasing, and contract compliance as well as renewals and conversions. Provided exceptional customer support to maximize customer satisfaction and retention. Key Accomplishments: Launched a general viewing of Shareworks, a global platform for recordkeeping, trade execution, and reporting. Training of new support services, implementation managers, sales personnel and account managers on processes, systems, and software. Successful training and conversion of accounting/billing systems. Oversaw conversion of retirement forms to e-forms resulting in a 97% retention rate. Chaired the 14-member Better Transcentive Atmosphere (BTA) Committee. Served as Interim Support Manager of both product and technical support services, responsible for 30 (both product and technical) team members. Supported the launch of Transcentive Customer First to ensure superior customer satisfaction. Advantage Human Resources, Shelton, CT Staffing Consultant, 3/2000-4/2001 Identified opportunities for new business development and pursued these opportunities through prospecting and cold calling. Made presentations of services and billing options to clients, making recommendations based on client needs. Key Accomplishments: Increased new sales of placement expertise, human resources initiatives and process improvements by $377,000 in one quarter. Negotiated favorable rates based on current market and sales volume. Career Note: Additional Experience includes Account Manager for Agentry Staffing and Relationship Manager of the International Division for 02XYGen Electronics. EDUCATION Fairfield University, Fairfield, CT, Health Insurance Licensing