Professional Documents
Culture Documents
C
entral and Eastern Europe markets are under heavy compe-
tition between local carriers (‘Centralers’) and LCCs leaders Every month, Air Scoop Team interviews a top
from the UK (‘Islanders’). Wizz Air, one of the main ‘Cen- executive of a European LCC.
tralers’, faces both SkyEurope and Ryanair for these markets (p. 2 These interviews are available on our website.
and 8). Smaller local carriers must adapt their business model to face
this strong competition, such as Direct Fly in Poland (p. 5), which Current Exclusive Interviews available:
focus on regional and niche markets.
° Chris Mandl (CEO of SkyEurope)
Meanwhile, consolidation of LCCs markets keeps going on. After
Germany with Air Berlin and dba, the UK seems to be propitious ° Bertolt Martin Flick (CEO of AirBaltic)
for such evolutions. Even if Ryanair’s takeover bid for Aer Lingus
seems to have failed, other deals are ongoing, such as Flybe taking ° Maunu von Lueders (CEO of FlyNordic)
over BA Connect (p. 4), and this should be just the beginning! Com-
petition has become too hard on many European markets, and LCCs ° Carlos Munoz (CEO of Vueling)
need to find new ones in order to survive. It is the case of Ryanair
which opens new routes to farer destinations (p. 9). However, longer Read all our Exclusive Interviews on
distances could imply a modification of its initial business model. Air Scoop.com
As we heard many times during recent Low Cost Airlines Congress
2006, it is now difficult to clearly define a low-cost carrier. Due
to many different business models, each carrier has its own speci- Air Scoop & IdeaWorks
ficities, and one model cannot apply to all markets. Thus, Maunu
von Lueders, CEO of FlyNordic, explains specificities of low-cost Air Scoop is proud to have developed links
carriers in the Scandinavian market (p. 4). However, one constant with IdeaWorks.
factor in LCCs is the need of ancillary revenues. They are essential to IdeaWorks was founded in 1996 as a consul-
offset the low prices of tickets. To better understand these revenues, ting firm building brands through innovation
IdeaWorks Company has realized a study about frequent flyer pro- in product, partnership, and marketing and
grams of some European LCCs (p. 6). building profits through financial improve-
ment and restructuring.
In its race to gain new destinations and open new routes, Ryanair IdeaWorks specializes in brand develop-
faces unexpected hurdles in Malta. ment, profit improvement, competitive ana-
The Irish carrier already had to face politicians and some tourism lysis, creating partner-marketing strategies,
industry workers that pointed out that massive tourism could have a cost reduction programs and business res-
negative cultural impact on Malta. Now problems come from Malta tructuring.
International Airport (MIA) which is accused by the carrier of in- IdeaWorks brings value as a consultant by
flating its charges. However, Michael O’Leary went to the island to researching the expectations of the custo-
met MIA CEO Peter Bolech and Tourism Minister Francis Zammit mer, learning from the wisdom of the client
Dimech. He walked into the airport’s conference room draped in a organization and applying innovative ideas to
Maltese flag and dressed up casually, and quipped «I was told to go create solutions for clients and consumers.
to Malta because there is all-year-round sunshine and the moment
I step off the plane it starts raining. That’s it, I’m pulling Ryanair
out of Malta». He repeated it was essential that the government also
plays its part in lowering the cost of travel by attacking the mono-
poly airport costs and by reducing this prohibitively high ticket tax.
Details of negotiations are for the time being confidential...
http://www.IdeaWorksCompany.com
During the last few years, the European airline industry has 42 Euros) with taxes included. Direct Fly offers services
experienced quick and dynamic changes, which have led to on board and options to purchase a package of twenty or
the establishment of low cost airlines. The term “low cost” fourteen tickets at fixed and discounted price.
used in the airlines classification is related to some other sy-
nonyms such as “low fare“, “low budget“, “discount” or “no After the launch, Direct Fly began flights to four inter-
frills“. This term generally defines any carrier with low fares national destinations: Berlin, Copenhagen, Kiev and Lvov.
but without many traditional passengers’ services. Never- However, the carrier was forced to cease all of them af-
theless some general characteristics of the low cost business ter just one month of operation. Polish destinations, like
model (for instance: a single passenger class, secondary air- Bydgoszcz, Lodz and Rzeszow, have also been eliminated
ports, short flights, unallocated seats, operation of one type from the Direct Fly schedule. Nowadays its offer includes
of airplane…) are not implemented the same way by every six domestic routes from Gdansk to Krakow and Wroclaw,
“low cost” airline. The main reason is that some carriers try and from Warsaw to Wroclaw, with ambitions to expand
to differentiate themselves from their rivals. flights to Katowice, Szczecin and Poznan.
Since 2001, when aviation industry suffered heavy losses, Direct Fly is the first company on Polish market which
traditional airlines entered a period of reorganization of their offers direct connections between polish cities, especially
market and their strategies. Many carriers opted to launch between Gdansk in the north and Krakow or Wroclaw in
their own low cost subsidiaries (KLM, BA, Lufthansa, the south, within 1 hour and 20 minutes range. Danish are
LOT, Iberia and some others) in response to the new phe- living from the NATO basis, was supposed to be a niche
nomenon in European market. “Open Sky Policy”, which goal.
is the consequence of globalization and liberalization, has
enabled the rapid spread of low cost carrier model. Direct Fly with 34 seats on the aircraft is not looking for
mass market, its positioning is rather on the niche market.
In April 2006, a new Polish airline, Direct Fly joined the The polish market is operated by six low cost airlines, with
European Open Sky. Direct Fly is now operating scheduled high competition and regularly new cheap connections.
domestic flights to three destinations within Poland. The Consolidations in the deregulated market are inevitable,
carrier differentiates itself emphasizing on alternatives to so there would be two options for Direct Fly to survive
fly on completely new routes with low fare tickets, but in this high competitive low cost market: First one would
in the same time more comfortably than with LCCs. Di- be the ability to offer lower prices than other operators,
rect Fly operates two SAAB´s 340A with 34 seats. From but meanwhile staying profitable from a long term point of
that point of view, it can be described as a regional carrier view. The second one would be to find the right niche. It
with connections that are not able to be supported by lar- appears Direct Fly has chosen to focus on this option with
ger aircrafts. Ticket prices start from 169 zlotych (approx its expansions course.
UPS AND DOWNS
And the Winner SkyEurope: Fined for
is… Flybe! Misleading Advertisement
The 25th of October, SkyEurope was fined
For the second year run- almost 200 000 euros by the Hungarian
ning, Flybe has been Competition Authority (Gazdasági Verse-
voted “Best Low Fares nyhivatal - GVH) for misleading passengers
Airline” at the Northern with its advertisements. The GVH “conclu-
Ireland Travel News ded that the advertisements of SkyEurope
Awards on Friday 13th Airlines were misleading consumers because it only stated the
October. This award is the result of votes taken price of the flight ticket, but omitted to indicate that other fees,
from members of the travel trade in the region. taxes, etc. also have to be covered in order to purchase a flight
“Winning the award for the second consecutive ticket.» Furthermore, SkyEurope’s advertisement slogan «the
year was a fantastic achievement given the evident most flights at the best price» was deemed to be unlawful as
strength of the competition here in Northern Ire- SkyEurope hasn’t been able to demonstrate the truthfulness of
land” declared Stephen Hoblay, Flybe’s Head of this statement. SkyEurope said it would appeal the fine with the
Sales. Budapest Municipal Court.
Airlines all over the globe seek to emulate the ancillary revenue results obtained by Ryanair. The phrase has become
popular with airline management and investors. Aer Lingus used the word “ancillary” more than 70 times in its recent
public share prospectus. Major airlines, such as British Airways, now openly express the desire to increase ancillary
revenues in their presentations to the investment community.
The analysis performed by IdeaWorks suggests even greater ancillary revenues may reside in an activity traditionally
scorned by LCCs . . . frequent flier programs. United and Alaska have proven the financial power of these programs
through results that approach €10 per passenger. These programs not only have revenue potential, they also make con-
sumers more loyal to a brand. Ironically, these programs already allow millions of program members to enjoy the free
flight sought by Michael O’Leary for the year 2010.
Sources used in this Industry Analysis: Unless otherwise noted, frequent flier program information presented in this re-
port is based upon an online review conducted during October 2006 of airline financial filings, web sites, and communica-
tion with airline management. Currency exchange rates were calculated during October 2006 at the XE.com web site.
1. 518 million passengers were carried by U.S. major airlines during 2005. IdeaWorks
estimates minimum frequent flier related revenues were €4.77 per passenger.
2. “A radical fix for airlines: Make flying free” Business 2.0 Magazine, March 31,
2006.
3. AirAsia estimates are for the AirAsia Group (Malaysia, Thailand, Indonesia) for
the fiscal year ended June 2006 and reflect 8.4% of group revenues, as referenced in
financial documents.
4. SkyEurope results are for the 9 month period ended June 2006.
5. Virgin Blue results are for the fiscal year ended September 2005 and reflect 4.9% of
total revenues, as referenced in financial documents.
Disclosure:
IdeaWorks makes every effort to ensure the quality of the information available in this
report. Before relying on the information, readers should obtain any appropriate profes-
sional advice relevant to their particular circumstances.
This Industry Analysis was independently produced and has not been completed as
work on behalf of a client company. IdeaWorks cannot guarantee, and assumes no
legal liability or responsibility for the accuracy, currency or completeness of the infor- http://www.IdeaWorksCompany.com
mation.
Established in 2002, operating from five bases (Bratislava, company enjoys a relatively stable financial background
Budapest, Prague, Krakow and Warsaw), currently flying although it has not yet turned profitable and is constantly
with 15 Boeing 737 aircrafts, the Slovakian SkyEurope has in need of cash. Having captured 15% of the overall Polish
shown a massive passenger growth rate although the com- market, the company extensively builds on the mass flow
pany does not follow strictly the classic low-cost business of labour between Poland and Western Europe (especially
model. Apart from assigning seats to passengers, it serves the UK and Sweden) while keeps penetrating the Cen-
several major, but contested, airports like Amsterdam- tral European market by opening up West-East routes. In
Schipol, Paris-Orly, Barcelona or Rome-Fiumicino. Con- the summer period, Wizz Air offers weekly flights from
sequently, this strategy involves higher unit costs that are Katowice and Budapest to popular Mediterranean tourist
currently around 6 eurocents per available seat kilometer. resorts, thereby it directly competes with charter airlines.
This implies that the carrier needs a relatively high break- Its strategy, however, includes only a limited service of
even load factor (above 75%). However, in the first nine routes between Central European destinations (from Bu-
months of 2006, SkyEurope achieved on average only 71% dapest to Transylvania, Bucharest, Sofia and Warsaw).
which partly explains why the company is accumulating
deficit. Even though the IPO in September 2005 (listed in Comparison and implications for the future
the Vienna and Warsaw stock exchange) gave the com-
pany greater access to capital markets, share prices have Although both low-cost carriers have established a strong
declined sharply which makes the financial situation cri- home-base which is a powerful resource for the future,
tical. Although SkyEurope dominates the routes between their further expansion depends on several other factors.
Slovakia and the UK, Poland, France and Italy, it needs to SkyEurope has gained foothold in Prague (major compe-
capture market share in those routes that attract greater titor is Smartwings), Krakow and Bratislava, while Wizz
traffic. Building on the opportunity that Bratislava can be Air is particularly strong in Poland. Since many of SkyEu-
an alternative airport to Vienna, and the fact that Krakow rope’s destinations are touristic resorts, the company is
is a popular tourist destination all-year round, SkyEurope to a great extent exposed to the seasonal fluctuation of
has systematically opened up routes from these bases to market demand. In this sense, WizzAir is more protected
major Western European and Mediterranean destinations. since the Polish market provides a relatively stable de-
mand over time, although it has to face a strong local rival,
Wizzair’s strategy Centralwings. Both Wizz Air and SkyEurope try to enter
new Central and Eastern European markets, their primary
Unlike its Slovakian rival, the Polish-Hungarian WizzAir focus recently is Romania and Bulgaria. In the former one,
(established in 2004) is a private limited company which WizzAir has made a strong strategic commitment with
implements the classic low-cost model with only a few ex- opening up 9 new routes by January 2007, while SkyEu-
ceptions. Operating from five bases (Katowice, Budapest, rope proved to be slower to penetrate this important,
Warsaw, Gdansk, andSofia) WizzAir flies to secondary air- much underserved market. Since both carriers are stron-
ports (it recently gave up flying to contested Schipol and gly committed to expanding their capacity (both have 32
changed the destination to Eindhoven), therefore it ma- new aircrafts on order) to reach economies of scale and to
nages to achieve quick turnaround times that enables the achieve a critical mass that ensures operating at minimum
company to highly utilize its 9 Airbus A320 aircraft. Due to efficiency scale, they are likely to continue opening up
these factors, Wizz Air’s units cost is comparable to that of further Western-Eastern routes but a shift towards East-
Ryanair, currently it is around 4 eurocents. Building on the East routes is also probable.
extensive relational network of the CEO, who formerly was
the CEO of the Hungarian national air carrier Malév, the
Wizz Air’s concern is its limited access to capital and the need
to generate cash. Although an IPO is planned by the CEO, it
is unlikely to get it accomplished in the nearest future. As a
typical symptome of low-cost carriers, both SkyEurope and
Wizz Air need to extend their revenue base, thus they have
already engaged themselves in diversifying their business and
have entered into strategic alliances with tour operators and
car rental companies. Nevertheless, the expected higher an-
cillary revenues will not solve their problems of becoming
profitable until they do not reach the minimum efficiency (1) According to the winter schedule. Wizz Air flies to se-
scale that is estimated between 25 and 30 aircrafts. condary airports like Paris-Beauvais, Barcelona-Girona,
The most likely outcome is that both companies will try to Rome-Ciampino, while SkyEurope directly flies to the
strengthen their established markets, thus there might be a major airports of these destinations.
shift towards serving home routes (East-East destinations) (2) Even though Wizz Air flies from Katowice while
SkyEurope from Krakow, the two airports are in direct
and increasing the frequency in the already served West-East
competition with each other due to their poximity to each
routes. This way they could capture these markets before the
other.
Islanders massively extend their networks to Central and Eas-
tern Europe. All in all, Wizz Air’s and SkyEurope’s most cru-
cial task is to increase the load factor and to keep costs low:
tasks that seem to be simple but much harder to accomplish.
Ryanair: Europe is Not Enough! the “Centralers” (SkyEurope, Wizz Air, CentralWings…).
With its “Go East” strategy, SkyEurope has still the first
It appears that over years, Ryanair has added longer- mover advantage in developing markets in countries that
distance routes to its network, with destinations such as will soon join the European Union, but for how long?
Malta, Morocco, Canary Islands… The main questions are
now: How far will Ryanair go? And which impact will Ryanair doesn’t seem to be willing to restrict itself to the
this have on its business model? European market. Indeed, Michael O’Leary considers
setting up a partner company to operate long-haul flights
During the World Low Cost Airlines Congress 2006, between Ireland and the US. This declaration to Ryanair’s
Bernard Berger, Director of New Route Development of shareholders was before takeover bid for Aer Lingus. This
Ryanair, already answered questions concerning average takeover bid could be the first one of Ryanair’s strategy
time increase on routes. He said that, even if Ryanair in- which consists in targeting airlines with long-haul routes.
tends to keep flights as short as possible, the Irish carrier As Aer Lingus offers flights to the USA and to Dubai, the
will need to find new markets as far as they are in order carrier was the perfect target to complete and develop
to maintain its growth. The carrier even considers adding Ryanair’s network.
destinations in Russia as soon as the country enters a bi- Ryanair faces strong resistance to its takeover bid from
lateral air services agreement with the European Union. Irish Government and Aer Lingus employees, and now
These medium-haul routes would be a natural extension has to wait for the European Union’s authorization. Even
to Ryanair’s current network. This expansion towards East if Ryanair is not sure to succeed on this shot, it will defi-
is clearly visible in Poland (Read next Air Scoop Decem- nitely look for other long-haul targets. Which airline will
ber 2006) and creates high competition with local LCCs: be the next target?