Conflict defined as the process in which one party perceives that its interest are being opposed or negatively

affected by another party. According to Hocker & Wilmot, conflict defined as two or more parties who perceived incompatible goals and interference from others in achieving that goal. There are four sources of conflict in this situation which are incompatible goals, differentiation, and interdependence and communication problems. An incompatible goal is where the goals of one person or department are contrary with another persons or departments goal. Within an organization, conflict will occur when both parties lack of a clear understanding of their own goals. In fact, incompatibility can affect and disrupt organizational procedure. For example, a manager believes that employee must strictly follow the time clock might clash with new employee that believes in a more flexible time schedule. Different personality, beliefs and values would impact their goals in organizations. Perceived goal incompatibility appears in a couple of forms. First, the conflict parties may want the same thing. For example, current employee is competing with new employee to get promotion in the company. They are struggle and for position in order to attain the desired goal and they see their goal as "incompatible" with the other person's because they both want the same thing. Second form of goal incompatibility is, sometimes the goals are different. In these situations, the new executive clashed with current executive regarding business strategy. They are struggle over which goal should be rewarded. Regardless of whether the participants see the goals as similar or different, perceived incompatible goals are central to all conflict struggles. Most highly successful company suffers from vicious infighting across product groups, in example, Microsoft. They are not cooperating across business group. Current employee and new employee who recognize that they have different goals will tend to avoid each other and if this situation occurs continuously the organization will not able to achieve their main goals. A second source of conflict in organizations is differentiation. Conflict may occur when there are differences among people, department, and other entitles regarding their training, values, beliefs and experience. Differentiation can be distinguished from goal incompatibility because two people may agree on same goal but they have different strategy on how to achieve that goal. Younger and older employees have different needs, expectations and different workplace practices, which sometimes create conflicts. Also, unique experience and separate companies influence in differentiation. New executive and current executive may have different belief, experience and their own thoughts therefore both group would clash regarding business strategy. For example, current worker works best in structured environment while the new employee works best in an unstructured environment. These two workers would never achieve the main goal of organization if they constantly work in conflict with one another and do not learn to accept one anothers work style. Besides, information technology maintains differentiation because there is no face to face conversations that make employees have difficulty to form common ideas. Besides there is study indicate that virtual team have a high incidence of conflict because technology especially telework there is difficult to form common experience and perspectives.