Communication Effectiveness Profile

An individuals success or failure to communicate effectively will shape or perhaps determine whether or not he/she achieves his personal and professional goals. The Profiles Communication Effectiveness Profile (CEP) will help individuals understand more about their communication skills by focusing on the seven (7) factors that contribute to good (or bad) communication. Measures

7 Communication Factors
Receiving the Message
o Looks at how well an individual listens to and successfully process what others are saying (verbal and non-verbal messages) before he/she responds. Examines the extent to which an individual thinks about the perspectives and feelings of others when they are communicating with and the degree to which they adjust their style to accommodate others. Looks at the extent to which an individual makes sense of what he sees and hears in order to engage fully in a conversation and responds intelligently. Looks at the extent to which an individual uses careful and incisive questioning techniques to successfully translate the words and actions of the other party in order to understand their meaning. Looks at the extent to which an individual is able to successfully offer constructive feedback to others and accept direct feedback from others. Looks at the extent to which an individual picks up on body language and tone of voice in order to understand the complete communication message. Looks at the extent to which an individual uses a range of communication methods and means to get the message across to others successfully.

Empathizing
o

Understanding
o

Clarifying
o

Giving and Receiving Feedback

o

Reading Non-Verbal Clues

o

Transmitting Your Message

o

Time To Take:

Less than 30 minutes No administration or proctoring required Placement Training Needs Analysis Promotion Fit Succession Planning Candidate Competency Level Report Candidate Developmental Report Online Online Another Assessment Based HR Solution from:

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Reports:

Administration: Scoring:

In communications that are difficult or draining, ease into the heart and find something to appreciate about the person you're dealing with, or find a feeling of compassion or kindness. This will clear your mind and give you the coherence you need to know what to say next. That's energy efficiency at work. - Doc Childre and Howard Martin The HeartMath Solution

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