Professional Documents
Culture Documents
–
School of Business Management
Year 2008/2009
Semester 1
2.1 Overview
TransQ International’s core business is to act as an independent and executive guest
carriage provider for hotel and casino operator Genting Corporation. We also proudly
cooperate with several prestigious hotel chains like Four Seasons® and InterContinental
Resorts & Hotels®. Additionally, we generate revenue from the businesses of car rental and
leasing services, automotive engineering, maintenance services and diesel sales, vehicle
inspection services, insurance broking services and outdoor advertising. Founded in 2000,
our core business is to provide our guests integrated transport services by offering a safe,
reliable and friendly travel experience on our network in Singapore, Malaysia and Thailand.
We established an extraordinary position in the industrial sector of travel and transportation
as we offer customized transportation services on mainly tourists and business people
travelling through the South East Asian countries we are operating in. Our fleet, mainly
consisting of cars and multi purpose vehicles, is maintained in association with BMW and
Mercedes of Singapore in order to provide our high qualitative aspirations. According to our
environmental commitment, all of TransQ International’s vehicles are prosecuted with
hydrogen engines. As at 30 December 2007, we managed a fleet size of 1,973 cars
employing 2,589 staff.
2.2 Strengths
Our corporate culture as a personal carriage company is based on the principles of
reliability, safety and excellent customer service, which we have practised successfully over
ICA 2 | Capital Markets and Financial Instruments | Project Group No.5 4
the last 8 years. Our dedicated and experienced work force, with more than 65 percent
speaking at least two languages is trained regularly for providing the customers knowledge
of the destinations through our network of employee development centres. Experienced
employees are critical to the success of our operations. TransQ International is committed to
provide its employees with developmental opportunities, remuneration and service
conditions. Customized transportation services bring along continuously changing
requirements and TransQ International aspires to meet them any time. For instance, we
provide carriage across borders. Diversification is reached through the charge of only
standardized rates and excluded peak period rates. We charge by credit, thus our guests do
not have to pay directly and all the payments are handled by the hotels. Our incomes are
generated from the hotels which will mostly charge the tourists on the carriage by including
the transfer costs in their accommodation costs.
2.3.3 Competition
Our main competitor is ComfortDelGro, Singapore’s largest taxi operator with a fleet of over
10,000 taxis of which approximately 1,500 being limousine vehicles. In 2007, they catered to
a 20 million bookings in one year. Additionally, we compete with many comparably small
businesses in connection with our services and face competition from numerous unlicensed
transporting companies, mainly in Malaysia and Thailand. We are in the fortunate position to
have a guaranteed level of continuous guest transportations due to our cooperation with the
2.3.4 Licensing
TransQ International is licensed by all country’s transportation authorities we are operating
in. In 2006, we received the “Land Transport Excellence Award of Singapore” for the most
customer-friendly transport provided. We are an ISO 9000:2000 and 13000 business
certified by the Productivity and Standards Board of Singapore and provide internationally
recognized and standardized services.
2.3.5 Advertising
In the years of operation we built up a good reputation among guests domestically and
internationally. Certainly, this is a dedication of our business associates in the hotel branch.
To further establish our reputation, we offer outdoor advertisements on our vehicles for
selected companies whose guests or employees we are also carrying. This strategy will
increase our revenue and guarantees customer retention.
3. Results of operation
In 2007, TransQ International could generate revenue of S$ 677,692,000, a 13.6 percent
increase compared to 2006. Especially through providing advertisement space on our
vehicles as well as an increase in our car rental and leasing services brought additional
gains of S$ 24,484,000. Total operating expenses rose to S$ 575,670,000 by 16.9 percent,
with finance costs mainly caused by the enlargement and maintenance of our fleet.
Comprising, TransQ International experienced a record profit of S$ 97,551,000 in 2007 and
can gear up for an expansion of its services.
4.3 Restructure
The share issue will lead to an increased access to contacts and distribution channels as it
will call more hotels’ and interested parties’ attention to TransQ International. Despite
expansion plans we do not intend to undertake fundamental restructures. Nevertheless,
TransQ International is closely accompanied by considerable consulting firms which will
commence appropriate restructuring procedures if necessarily required.
The initially calculated logical selling price for our share according to our financial results is
S$ 0.36. Our aim of this share placement is primarily not to maximize our profit, but rather to
increase our company’s value on the market. Especially in the long run, we estimate that
this effect will be advantageous to enhance our international reputation. In order to reach the
target capital of S$ 90,000,000 that needs to be raised for investments we decided to sell
6. Invitation Statistics
For specification and overview of above mentioned figures please refer to TransQ
International’s invitation statistics in appendix 9.2.
8. Conclusion
Having successfully operated in a growing industry for the past years with good reputation, a
7.3 percent growth in revenue in the first quarter of 2008 due to several conventions and
exhibitions having taken place in Singapore supports our aspirations to expand. All
economic and microeconomic signs and indicators point to a continuation of growth and
TransQ International is well prepared for future challenges through its seminal business
strategy. Investment in TransQ International carries out in all aspects.
Revenue in Estimated
Main Business
2007 (S$) Portion
Guest Carriage Services (Car Service) 280,870,400 40%
Car insurances / Complementary products for cars 49,152,320 7%
Rental / Leasing 105,326,400 15%
Automobile Engineering 35,108,800 5%
Maintenance Services and Diesel 7,723,936 11%
Inspection 91,282,880 13%
Outdoor Advertising 63,195,840 9%
Total Contributions 702,176,000 100%
9.2 Invitation Statistics (Table)
9.4 Financial Statements of the top 3-most traded shares in the Transportation
Sector at SGX in 2007
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9.5 Balance Sheets of the top 3-most traded shares in the Transportation Sector
9.6 TransQ International’s Consolidated Cash Flow Statement for the financial year
2007
9.7 Performance of the 3 most-traded shares in the Services Sector at SES
Source: http://www.sgx.com
Source: http://www.sgx.com
Source: http://www.sgx.com
Source: http://app.stb.gov.sg/Data/pages/12/b53b3a3d6ab90ce0268229151c9bde11/annual_rep_05.pdf
10. References
Channel News Asia, “Genting and Star Cruises.” Channel News Asia, 17 October 2006,
<http://integratedresorts.com.sg/Genting_n_Star-Cruises.htm>, 23 June 2008
Chew, C.W., “Fact Sheet – Toursim sector performance for January – December 2007.”
Singapore Department of Statistics, 23 January 2008,
<http://app.stb.gov.sg/asp/new/new03a.asp?id=8123>, 17 June 2008
Heng, O.L., “Economic Surveys Series - Transport and Storage Services.” Singapore
Department of Statistics, 7 May 2008,
<http://www.singstat.gov.sg/pubn/business/esstrans2006.pdf>, 25 June 2008
Lim, M., “S'pore team on learning trip to IOC; Delegation's three-day visit includes meeting
key officers, discussing issues on 2010 Games”, 18 March 2008,
<http://www.lexisnexis.com/us/lnacademic/delivery/PrintWorking.do?fromCart=false&disb=0
_T4100661793&hideSource=false&estPage=2&delFmt=QDS_EF_HTML&docRange=Curre
nt+Document+%283%29&dnldFileName=S%27pore_team_on_learning_trip_to_IOC_Deleg
at&jobHandle=1862%3A101697804>, 6 July 2008
Lim, R., “Crazy bets on oil price raise eyebrows and alarm.” The Business Times, 4 July
2008
Ministry of Trade and Industry, “Growth Forecast for 2008 maintained at 4.0 to 6.0%.” press
release from 23 May 2008, <http://www.singstat.gov.sg/news/news/gdp1q2008.pdf>, 24
June 2008
Qing, K.G., “Genting secures $3 billion loans for Singapore casino.” Reuters press release
from 10 February 2008, <http://www.reuters.com/article/ousiv/idUSSIN3515320080211>, 17
June 2008
Reuters News Agency, “Ratios of Transportation Sector.” Reuters News Agency, 28 June
2008, <http://www.reuters.com/finance/stocks/ratios?symbol=CMDG.SI>, 28 June 2008
Singapore Tourism Board, “Resorts World at Sentosa by Genting International and Star
Cruises”,
<http://app.stb.gov.sg/Data/news/1/3ba9af181751761d3b387f74ded2d783/Factsheet%20-
%20Resorts%20World.doc>, 22 June 2008
Singapore Mass Rapid Transportation, “Annual Report for the year 2007”,
<http://www.smrt.com.sg/investors/documents/annual_reports/2007/index.htm>, 16 June
2008
The Business Times, “Asia-Pacific travel sector prospects under study”, p.2, 9 July 2008
The Business Times, “China Jingye to build Universal Studios S’pore”, p.7, 8 July 2008