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MTN Zakhele (RF) Limited

(Incorporated in the Republic of South Africa) (Registration number 2010/004693/06)

CHANGE OF DETAILS FORM (BLACK PEOPLE) [This is the form to be completed by Black People that are already MTN Zakhele Shareholders if they want to change, update, correct or complete the details (information) that MTN Zakhele has for them. It is also the form to be completed by persons who act on behalf of an MTN Zakhele Shareholder in a representative capacity, such as a parent or guardian on behalf of a minor]
Instructions: 1) Fill in and complete this Change of Details Form (Black People) (this 'Form') in CAPITAL LETTERS and black ink. 2) If you make changes or corrections to the information that you fill or complete in this Form, you must put your full signature next to the changes and corrections. 3) When you give this Form to MTN Zakhele (RF) Limited ( 'MTN Zakhele', 'we' or 'us'), you must also give the appropriate Supporting Documents listed below. The Supporting Documents you need to give will depend on the type of change you are making in this Change of Details Form. The list of the Supporting Documents that you must give MTN Zakhele, is at the end of this Change of Details Form. 4) You must give this Form (properly completed and signed), together with the Supporting Documents, to MTN Zakhele by email or fax or post or delivered by hand. The e-mail, fax, post and hand delivery details are: Fax: 086 674 3260 Email: zakhele@linkmarketservices.co.za th Physical address: 13 Floor Rennie House, 19 Ameshoff Street, Braamfontein, 2001, South Africa Postal address: MTN Zakhele Shareholder Services, P.O Box 4844, Johannesburg, 2000. 5) Any Supporting Documents delivered by hand or by post may be originals or certified copies. Any Supporting Documents sent by email, fax or other electronic means must be certified copies. 6) Any Supporting Documents sent by fax or other electronic means, must be sent with a fax cover sheet which includes the information set out in Annexure A attached to this Form. 7) Copies may be certified at any South African Police Station. 8) If you have any questions regarding the contents of this Form, please contact MTN Zakhele Shareholder Services at the details above. Or you can phone MTN Zakhele at 083 123 6869.

Full name of registered MTN Zakhele Shareholder (the person whose details are being changed in this Change of Details Form): Identity number of registered MTN Zakhele Shareholder: Identity number of person signing this Form (if this person is not the registered MTN Zakhele Shareholder): If applicable, the representative capacity of the person signing this Form if this person is not the registered MTN Zakhele Shareholder:

MTN Zakhele (RF) Limited CHANGE OF DETAILS FORM (BLACK PEOPLE)

NOTE: In the sections below, please provide the change of details or tick () the "No Changes" block if there are no changes. The Supporting Documents which you must provide with this Form are set out at the end of this Form. CHANGE OF CONTACT DETAILS E-mail address: Cell phone number: Office phone number: Home phone number: Fax number: CHANGE OF BANK ACCOUNT Name of bank account holder: Name of South African Bank: Name of bank branch: Bank branch code: Bank account number: Account type: Cheque* NO CHANGES NO CHANGES

Savings*

NOTE: We cannot accept banking details in the name of a third party Please also ensure that the Bank Verification section below is completed. BANK VERIFICATION I confirm that the above information about the abovementioned MTN Zakhele Shareholder's account at this Bank is correct

(* - please tick one)

BANK STAMP HERE


Signed on behalf of Bank THIS MUST BE COMPLETED BY YOUR BANK NOTE: To be completed for change of Bank Account CHANGE OF ADDRESS YOUR NEW POSTAL ADDRESS YOUR NEW PHYSICAL ADDRESS NO CHANGES

POSTAL CODE:

POSTAL CODE:

MTN Zakhele (RF) Limited CHANGE OF DETAILS FORM (BLACK PEOPLE)

DETAILS OF THE MTN ZAKHELE SHAREHOLDER'S REPRESENTATIVE (If the person signing this Form is signing in a representative capacity (such as a parent/guardian of a minor, an executor of a deceased estate, a curator or a liquidator)

Capacity:

Birth parent of minor Legal guardian

Other (please specify below)


_____________________________________

Title:

Mr Mrs Miss Prof Dr Rev

Full names: ID Number: Email address: Cell phone number: Office phone number: Home phone number: Fax number: Residential address: Postal address:

MTN Zakhele (RF) Limited CHANGE OF DETAILS FORM (BLACK PEOPLE)

AGREEMENT TO TRADING PLATFORM TERMS AND CONDITIONS [This section applies only if you use the Trading Platform or want to register to use the Trading Platform (we describe the Trading Platform in more detail below)] You agree to the Trading Platform Terms and Conditions: MTN Zakhele has set-up an electronic trading system for the buying and selling of MTN Zakhele Shares through a website or through a call centre. This electronic trading system can be used through the website: www.mtnz.co.za, or through the MTN Zakhele call centre at 083 123 6869. This electronic trading system, website and call centre all together form the 'Trading Platform'. If you use the Trading Platform or want to register to use the Trading Platform, then you need to agree to the Trading Platform Terms and Conditions. When you sign this Change of Details Form: you are confirming and agreeing that you have read, understand and agree to the Trading Platform Terms and Conditions; you are confirming and agreeing that you have read, understand and agree to the Privacy Policy that is in 'Section G: Privacy Policy' of the Trading Platform Terms and Conditions.

It is important that you read and understand the Trading Platform Terms and Conditions. The Trading Platform Terms and Conditions explain how to buy and sell MTN Zakhele Shares on the Trading Platform. They also set out your rights and duties, and the fees that you will be required to pay. If you have not got a copy of the Trading Platform Terms and Conditions, you can get a copy: on the MTN Zakhele Website: https://mtnz.co.za/help/terms by asking through the MTN Zakhele Call Centre: 083 123 6869 by asking in an e-mail to: zakhele@linkmarketservices.co.za.

Limits, exclusions, liabilities, risks and promises in the Trading Platform Terms and Conditions: Please note that there are various parts in the Trading Platform Terms and Conditions where: our responsibilities (liabilities) and our risks are excluded (taken away) or limited (lessened); and rights and remedies you have against us are excluded or limited, including the amounts you can claim from us; and you take on responsibility (liability) and risks; you make promises to us; we identify some of the things that can go wrong or that might be dangerous when using the Trading Platform; and some trades in MTN Zakhele Shares must first be reviewed or approved by the Black Share Transfer Committee.

Important: These parts will only apply as far as is allowed by the law, including as far as is allowed by the Consumer Protection Act. 4

MTN Zakhele (RF) Limited CHANGE OF DETAILS FORM (BLACK PEOPLE)

In the Trading Platform Terms and Conditions we have explained how these parts may affect you. We have done this where these parts appear in the Trading Platform Terms and Conditions. The table below tells you where to find these parts in the Trading Platform Terms and Conditions. The explanations are written in bold and inside boxes where these parts appear. Please read these parts and the explanations in the Trading Platform Terms and Conditions carefully. Heading of part: Paragraph '2.3 We follow your Authorised Representative's instructions' contained in 'Section B: How to start using the Trading Platform' Paragraph '3.1 Your parent or guardian acts for you' contained in 'Section B: How to start using the Trading Platform' Paragraph '1.9 Limits to our responsibility (liability)' contained in 'Section C: Your security' Paragraph '2.2 Limits to our responsibility (liability)' contained in 'Section C: Your security' Paragraph '3. Dangers when Trading MTN Zakhele Shares on the Trading Platform' contained in 'Section D: Buying and selling MTN Zakhele Shares' Paragraph '8.5 Sellers who Trade MTN Zakhele Shares in the ordinary course of business' contained in 'Section D: Buying and selling MTN Zakhele Shares' Paragraph '11.3 Sale of Shares Contract is only between the buyer and the seller' contained in 'Section D: Buying and selling MTN Zakhele Shares' Paragraph '11.4 Claims for loss or damages' contained in 'Section D: Buying and selling MTN Zakhele Shares' Paragraph '12. The Black Share Transfer Committee ('BSTC') contained in 'Section D: Buying and selling MTN Zakhele Shares' Paragraph '12.3 Delays in Trades, Processing or in Matching' contained in 'Section D: Buying and selling MTN Zakhele Shares' Paragraph '14. Transferring rights in MTN Zakhele Shares to others' contained in 'Section D: Buying and selling MTN Zakhele Shares' Paragraph '3.4 Dangers if your Bank Account is closed or details are wrong' contained in 'Section E: Payment and fees' Paragraph '1.7 You give up your rights' contained in 'Section G: Privacy Policy' Paragraph '1.8 Confirmation of your authority' contained in 'Section G: Privacy Policy' Paragraph '1.9 Limits to our responsibility (liability)' contained in 'Section G: Privacy Policy' Paragraph '3. Limits to our liability' contained in 'Section H: Our rights, obligations and limits to our liability' (Please read the whole of Paragraph 3)

MTN Zakhele (RF) Limited CHANGE OF DETAILS FORM (BLACK PEOPLE)

SIGNATURE SECTION: By signing below: you authorize MTN Zakhele (RF) Limited to act in accordance with the changes set out in this Change of Details Form; you agree that these instructions replace and have priority over previous instructions about these details that are being changed; you agree that MTN Zakhele is allowed to verify (check) your details (including asking other people and companies) and you will also help MTN Zakhele to do this when we ask for your help; if you use the Trading Platform or want to register to use the Trading Platform, you confirm and agree that you have read, understand and agree to the Trading Platform Terms and Conditions and the Privacy Policy that is in 'Section G: Privacy Policy' of the Trading Platform Terms and Conditions; and if you use the Trading Platform or want to register to use the Trading Platform, you are aware of and understand the limits, exclusions, liabilities, risks and promises in the Trading Platform Terms and Conditions set out above. Day Month Year

Signature: Name: If you are signing this Form on behalf of an MTN Zakhele Shareholder, please indicate which capacity, for example, a legal guardian or parent of a minor (under 18 years) or in any other representative capacity identified in the Supporting Documents section below ('Representative Capacity') _____________________ (Insert capacity)

Capacity:

IMPORTANT: By signing this Form you confirm that the details contained in this Form are true and correct. Once you have signed this Form, you will not be able to say later that the details that you put in this Form were not true and correct when you gave us this Form. We may also have claims and rights against you because of the details that you put in this Form.

MTN Zakhele (RF) Limited CHANGE OF DETAILS FORM (BLACK PEOPLE)

SUPPORTING DOCUMENTS A. THE MTN ZAKHELE SHAREHOLDER MUST PROVIDE THE FOLLOWING SUPPORTING DOCUMENTS: This Form must be stamped above by the MTN Zakhele Shareholder's bank verifying his/her new transactional bank account details, alternatively you must provide a bank stamped bank statement not older than 3 months or a letter from the bank (signed and stamped) confirming the MTN Zakhele Shareholder's bank details. Provide a certified copy of the MTN Zakhele Shareholder's green bar-coded South African Identity Document or passport reflecting his/her South African identity number. To change cellphone number or postal address details: To change residential address details: Provide a certified copy of the MTN Zakhele Shareholder's green bar-coded South African Identity Document or passport reflecting his/her South African identity number. Provide a certified copy of any one of the following documents reflecting the MTN Zakhele Shareholder's name and physical address and unless otherwise stated, these documents must be less than three months old: Utility bill. Current lease or rental agreement reflecting that you are the tenant. Bank statement. Municipal rates and taxes invoice. Current copy of valid television licence. Mortgage bond statement. Land-line or cellular telephone account. Tax return (less than one year old). Correspondence from a body corporate or shareblock association reflecting you as owner/tenant/occupant. Payslip or salary advice. A letter from a tribal chief where you live. If the MTN Zakhele Shareholder is a minor and the proof of residential address is in the name of the parent or guardian, the parent or guardian must provide a declaration stating that the minor is residing at the relevant address. Provide a certified copy of the MTN Zakhele Shareholder's green bar-coded South African Identity Document or passport reflecting his/her South African identity number. NB: only one certified copy is required per Form.

To change banking details:

B.

IF YOU ARE SIGNING THIS FORM IN A REPRESENTATIVE CAPACITY, YOU MUST ALSO PROVIDE THE FOLLOWING SUPPORTING DOCUMENTS: Where the holding is in more than one name, the signature of the first mentioned MTN Zakhele Shareholder and a certified copy of his/her green bar-coded South African Identity Document or passport reflecting his/her South African identity number. To sign under a Power of Attorney, you must provide the Power of Attorney together with a certified copy of the registered holders green bar-coded South African Identity

Joint holding:

Power of attorney:

MTN Zakhele (RF) Limited CHANGE OF DETAILS FORM (BLACK PEOPLE)

Minors:

Deceased shareholders:

Shareholder under Curatorship:

Shareholder under Liquidation:

Document or passport reflecting the registered holder's South African identity number. Minors must be assisted by their parents or guardians. Minors must submit their green bar-coded South African Identity Document or their birth certificate; provided that the minors South African identity number is printed on the birth certificate. A passport will be accepted if the minors South African identity number is reflected thereon. The parent or guardian must also submit their green bar-coded South African Identity Document or passport reflecting their identity number. This Form must be signed by the Executor/s of the Deceased Estate. If you have not already done so, please provide a certified copy of the Letters of Executorship together with a certified copy of the Executors green bar-coded South African Identity Document or passport reflecting the Executor's South African identity number. This Form must be signed by the Curator appointed by the Master of the High Court. If you have not already done so, please provide a certified copy of the Letters of Curatorship together with a certified copy of the Curators green bar-coded South African Identity Document or passport reflecting the Curator's South African identity number. This Form must be signed by the liquidator appointed by the Master of the High Court. If you have not already done so, please provide a certified copy of your Letter of Appointment together with an original certified copy of the Shareholders green bar-coded South African Identity Document or passport reflecting the Shareholder's South African identity number.

MTN Zakhele (RF) Limited CHANGE OF DETAILS FORM (BLACK PEOPLE)

Annexure A

ELECTRONIC TRANSMISSION COVER SHEET


No. of pages (including this): Identity number of sender (if applicable ): Sender's Shareholder number (if known): Email address: Cell phone number: Office phone number: Home phone number: Fax number: SENDER'S POSTAL ADDRESS SENDER'S PHYSICAL ADDRESS Subject: Electronic document transmission

POSTAL CODE:

POSTAL CODE:

I hereby submit documents for the attention of MTN Zakhele (RF) Limited Day Signature Month Year

THIS COVER SHEET MUST BE USED FOR ALL ELECTRONIC DOCUMENT TRANSMISSIONS THIS COVER SHEET MAY BE FAXED TO: 086 674 3260 OR E-MAILED TO: zakhele@linkmarketservices.co.za

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