UNIVERSITI KUALA LUMPUR British Malaysian Institute

INTERNAL AUDIT CHECKLIST & NOTES

Audit Date: Process: Auditee: Department: ISO 9001:2008 Clause
5.5.1

UniKL BMI/QSC/801-F03 Rev: 00 (2013)

21 Mac 2014 Corrective Action and Preventive Action Processes QMR Quality Assurance Section Objective Evidence Findings (please state sample)
Status* Priority*

No

Doc. No.
Quality Manual

Questions / Items
Plan & carry out services How do you plan & carry out the Management Review?

C/N/O

L/M/H

Plan to organize MRM for 2014 in May or June, 2014. Actual date is yet to be decided by the top management.

4.2.4

Quality Manual

Control of Records To check the previous MRM minutes of meeting

All previous MRM minutes of meeting are available and easily retrievable. 2013 MRM minutes of meeting was checked. And attached to the minutes are reports by all the departments and sections.

C C

5.6.2

Quality Manual

Management Review Input To check on the reports by all departments and sections for Corrective and Preventive Action Processes

Reports are available. All departments and Sections have reported on activities done in year 2013 including corrective action process. However, academic sections do have any evidence reported on preventive action process. Follow-up on previous MRM preventive actions has not yet done. However, QMR is planning to do so in the next

management meeting Suggest to use QMS template to check on the progress and action taken by PIC

5.6.3

Quality Manual

Management Review Output How effective is the QMS?

Auditee responded that QMS will be effective if all heads of department/section could give full cooperation

8.3

Quality Manual

Control of Non-conforming Product Are all the NCR cases closed within the time frame?

Compilation of 2012 NCR cases were checked All cases were closed. However, the duration for the corrective action is not specified in the procedure

8.5.1

Quality Manual

Continual Improvement What is planned to be done for improvement?

To prepare/use QMS template to follow-up progress by each department/section

8.2.1

Customer Satisfaction

Minute Meeting

All minutes of meeting for 2012 and 2013 audits are properly compiled

6.3 6.4 4.2.3

Infrastructure (Equipment, Services) Work Environment Control of Documents

The new quality manual are already endorsed in 2013 All records i.e memo, minutes of meeting and reports for 2012 and 2013 MRM are available and properly compiled

4.2.4

Control of Records

8.5.1

Continual Improvement

Plan to use QMS template for management review process during MRM

8.5.2

Corrective Action

Corrective action are done and documented in all departments and sections reports during MRM Preventive actions proposed by all departments need to be followed up for action taken Quality objectives for 2014 have not yet prepared. Plan to set new objectives during the coming MRM

8.5.3

Preventive Action

5.4.1

Quality Objectives

C C H

8.4

Analysis of Data

O Not yet prepared Suggest to prepare 2013 analysis (by all sections and departments) before new objectives are set, to analyse whether the previous objectives are already achieved or not yet

Note* Auditor: Norida & Zabariah

Compliance

Non-Conformance

Observation or Suggestion

Low

Medium

High