Professional Documents
Culture Documents
Agenda
,efining Sustainable Knowledge Management + rin!iples of Sustainability + Sustainability in ra!ti!e + -inal Thoughts
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Sustainability
0Sustainable ar!hite!ture is foremost about reimagining the relationship between human beings and li#ing systems&&& 1ow do we build now that there are si2 billion of us) now that our supply of natural !apital 3 water) wood) energy) land 3 must be far more effe!ti#ely used4 1ow do we ma(e 5ero"emission houses4 1ow do we design stru!tures that !an be rein!orporated into earth harmlessly and endlessly4 1ow do we metaboli5e energy and water so that the s(y and land impro#e rather than erode46
3 aul 1aw(en) Sustainable Architecture) 2000 http://www.earthpledge.org/ /
,efining Sustainable KM
Sustainable Knowledge Management is the design of KM initiati#es with a smaller >footprint> in terms of? + Cost + ,edi!ated head!ount + @earning !ur#e + Ani<ue time away from peopleBs >real> wor(
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:usiness Conte2t
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9hat if) rather than fighting these limitations) we a!!ept them as reality and wor( to redu!e KMBs relian!e on these diminishing resour!es4
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Current 'ssues
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KM has a reputation for large) e2pensi#e programs& D#en small KM initiati#es re<uire a signifi!ant initial >push> in terms of !ost) head!ount) and e2e!uti#e attention& There is no belie#able way to Eustify most KM programs $e&g& 8F'% 9ithout dire!t bottom"line impa!t) KM is a !onstant target for budget !uts) fire drills) and downsi5ing&
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rin!iples of Sustainable KM
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rin!iples of Sustainable KM
,o not ma(e KM e2tra wor(& Dmbed it in e2isting business pro!esses& + A#oid >Change Management>& @et !hange manage itself& + ,esign for humans) not data& + ay attention to the people) not the poli!ies& + Dliminate the opposition&
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Sustainability in ra!ti!e
Dmbedded KM + ,esign to Hero + $8e%Ase 9hat D2ists + ,o 't Iourself KM
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Dmbedded KM
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:enefits?
8apid adoption Tied to business metri!s
,angers?
Trying to 0impro#e6 $i&e& !hange% pro!esses to ma(e KM wor( better& -o!using on (nowledge !apture rather than how (nowledge is be used&
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,esign to Hero
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,esign to Hero
lan to rea!h 5ero e2pense some delta after laun!h?
+ Transfer e2penses to other departments $1J9 to 'T) management to teams% + ,e#elop 0self"managed6 pro!esses $e&g& wi(is) bar !amps% + Dmbed in e2isting a!ti#ities $annual !onferen!es) et!&%
BUDGET
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Cross"pollinate
'n#ite others to e#ents) open up systems& Fften information is most useful to people who arenBt in#ited or donBt (now a resour!e e2ists&
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,o"'t"Iourself KM
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,angers?
8ein#enting the wheel ,o!ument"!entri! solutions @o!al solutions) global blindness
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-inal Thoughts
Ne2t Steps + 9hat About the 9eb 2&0 8e#olution4
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Ne2t Steps
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Not Eust another KM paradigm& Sustainability is appli!able to all e2isting KM approa!hes $(nowledge har#esting) !ommunities of pra!ti!e) storytelling) et!&% This is a wor( in progress& 1a#ing identified potential solutions) how do we help others mo#e forward4
Commitment to Sustainability4 $!f& the ,esigners A!!ord% ,o"'t"Iourself Guide to KM4 Sustainable Consulting4
http://www.designersaccord.org/ GC
-inal Thoughts
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Luestions4
-or More 'nformation?
http?JJ in!rediblydull&blogspot&!omJ 2009J0*J notes"towards" theory"of"sustainable&html
Conta!t 'nfo?
Dmail? :log? 9ebsite? Twitter? aEgentKyahoo&!om http?JJin!rediblydull&blogspot&!omJ http?JJwww&radiopoets&!omJ http?JJtwitter&!omJAndrewGent 20