Schedule of Courses January June 2014

Imsimbi Training is a fully accredited training provider with the Services Seta, number 2147, as well as a Level 2 Contributor BBBEE company. All Imsimbi Courses indicated with unit standards in this Schedule are Accredited with the Services Seta or the ETDP Seta If the dates below dont fit your diary, please let us know so that we can give you future dates. We need a minimum of 5 delegates for a public course to proceed. Discounted in-house prices and course profiles will be forwarded on request. In-house training can be arranged nationwide for 6 learners and more. We are happy to advise that we can customise our course content to suit your requirements for any suitable number of days. Discounts will be given for 6 delegates or more for in-house courses. For your online bookings, visit our website www.imsimbi.co.za, complete the online booking form and send it to us for processing

Contact us:
Email - julius@imsimbi.co.za - tammy@imsimbi.co.za - margaret@imsimbi.co.za - prince@imsimbi.co.za - gloria@imsimbi.co.za IMSIMBI TRAINING Schedule of Courses (January June 2013) rev. 24.11.12 Page 1 of 17 Tel: +27 11 678 2443 2013 Fax: +27 11 678 6496 WWW.IMSIMBI.CO.ZA

Course
Advanced Monitoring & Evaluation Advanced Project Management Incl. MS Projects Advanced Report Writing

Unit Standards
243811 L5 credits 7 252034 L5 credits 8 252032 L5 credits 8 243811 L5 credits 7 252022 L5 credits 8 12153 L4 credits 5 110023 L4 credits 6 252031 L5 credits 4

Location
Jhb CT Dbn Jhb CT Dbn Jhb CT Dbn Jhb CT Dbn Jhb CT Dbn Jhb CT Dbn Jhb CT Jhb

Jan

Feb
17-21

March
10-14

April

May
12-16

June

Price ex vat
R7,000

9-13 19-23 7-11 2-6 23-27 2-5 17-20 27-30 15-16 8-9 22-23 20-23 17-20 6-9 2-3 12-13 12-13

10-14 13-17 10-14 31-4 24-27 24-27 10-11 27-28 27-28 25-28 11-14 11-14 13-14

R7,000

R5,400

20-21

Assertiveness

R3,900

Assessor Training Best Practice in Quality Management Business Administration Services FETC 12 Month Programme Modules 1-6 Business Communication & Business Writing Module 2: Business Administration Services FETC

115753 L5 credits 15

R4,300

252024 L5 credits 4

R3,900

61595 (L.P. 35928) L4 credits 140 8975 L4 credits 5 8969 L3 credits 5 8974 L4 credits 5 8968 L3 credits 5 12153 L4 credits 5 110023 L4 credits 6 8976 L4 credits 5 8970 L3 credits 5 8972 L3 credits 5

Module 1 27-31 Module 1 27-31

Module 2 3-7 Module 2 10-14 3-7

Module 3 19-23 Module 3 12-16

R18,000

R4,000 CT 10-14

All prices exclude VAT

IMSIMBI TRAINING Schedule of Courses January June 2014

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Course
Call Centre & Customer Service Change Management Conflict Management and Negotiation Skills

Unit Standards
7790 L3 credits 3

Location
Jhb CT Dbn Jhb CT Dbn Jhb CT Dbn Jhb CT Dbn Jhb CT Dbn Jhb CT Dbn Jhb CT Dbn Jhb Pta CT Dbn Jhb CT Dbn Jhb CT Dbn

Jan

Feb
24 13 11

March

April

May
7 9 5

June

Price ex vat
R2,000

252021 L5 credits 8 114226 L5 credits 8

29-31 22-24 24-26 13 20 25 30-31 6-7 13-14 3-4 27-28 27-28

6-7 6-7 27-28 12-14 24-26

26-27 12-13 9-10 21-23 7-9 21-23 19 23 14 22-23 26-27 8-9 7-8 7-8 5-6

R3,900

R5,100

Corporate Governance Customer Service Excellence for Managers ISO aligned Data & Records Management Diversity Management

252042 L5 credits 5

R2,000

10052 L5 credits 6

R3,900

110009 L4 credits 4

R3,900 5-6 23-24 5-6 23-24 18-20 19-21 12-14 2-4 23-25 2-4 11-13 23-24 5-6 12-13

252043 L5 credits 6

10-11 6-7 20-21 15-17 5-7 19-21 26-28 10-12 5-7 24-26 27-28 27-28 10-11 9-11 14-16 2-4

R3,900

Effective Business Writing Skills Effective Disciplinary Hearings Effective Disciplinary Hearings for Chairpersons

12153 L4 credits 5 12155 L4 credits 5 10985 L6 credits 5 11286 L5 credits 8 10985 L6 credits 5

R5,100

R5,100

R3,900

All prices exclude VAT

IMSIMBI TRAINING Schedule of Courses January June 2014

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Course
Effective Disciplinary Hearings for Prosecutors Effective Sales

Unit Standards
11286 L5 credits 8

Location
Jhb CT Dbn Jhb CT Dbn Jhb Pta CT Dbn Jhb CT Dbn Jhb CT Dbn Jhb CT Dbn Jhb CT Dbn Jhb CT Dbn Jhb CT Dbn Jhb CT Dbn

Jan
23-24 23-24

Feb

March
31-1

April
16-17

May

June

Price ex vat
R3,900

10047 L5 credits 5

20-21 20-21 5-7 22-24 12-14 13-15 13-15 31-2 22-24 26-28 17-19 12-14 17 14 11 3-5 10-12 5-7 3-5 3-7 20-24 6-7 19-21

5-6 8-9 7-8 21-23 23-25 12-14 22-24 14-16 15-17 9-11 2-4 25 22 12-14 14-16 19-21

9-10 5-6 19-21

R3,900

Emotional Intelligence and Personal Mastery

252031 L5 credits 4

R5,100

Facilitation Skills Finance For Non Financial Managers

117871 L5 Credits10

R4,300 25-27 25-27 9-11 2-4 R2,000 18-20 2-4 25-27 5-7

242810 L4 credits 6 252040 L5 credits 8

R5,500

Frontline Customer Service

10052 L5 credits 6

HIV/AIDS Peer Educator HIV/AIDS Workplace Management Human Resources Management and Labour Relations Interpersonal Skills

8555 L4 credits 4 8555 L4 credits 4 252033 L5 credits 8 12140 L5 credits 9 252034 L5 credits 8 114274 L5 credits 8 10985 L6 credits 5 252027 L5 credits 6

R3,200

2-4 2-4 9-11 7-11 5-9 26-30

R3,900

R7,000

7 13 10

14 25 17

R2,000

All prices exclude VAT

IMSIMBI TRAINING Schedule of Courses January June 2014 Page 4 of 17

Course
Innovation & Creative Thinking Labour Relations & Effective Discipline Life Skills Management and Leadership Development Management Development Programme National Certificate in General Management Module 1-6 February - November Managing Poor Performance and Medical Incapacity Maths Literacy Module 3: Business Administration Services FETC Meeting & Minute Management

Unit Standards
252020 L5 credits 6 10985 L6 credits 5 114274 L5 credits 8 252031 L5 credits 4 120300 L5 credits 8 15224 L5 credits 4

Location
Jhb CT Dbn Jhb CT Dbn Jhb CT Dbn Jhb CT Dbn JHB

Jan

Feb
24-25 17-18

March

April

May
29-30 15-16 19-20

June

Price ex vat
R3,900

27-28 5-7 22-24 12-14 3-5 3-5 9-11 29-31 5-7 17-19 Module 1 17-21 Module 1 31-4 24-26 2-4 9-11

7-9 28-30 19-21

R5,100

R4,300 12-14 9-11 19-21 Module 2 14-18 Module 3 23-27 Module 2 9-13 Module 3 9-13 Module 2 23-27 5-6 12-13 5-6 19-23 12-14 R5,500

NQF L5 Qual. No. 59201 Programme no. 60269 164 credits

CT Jhb CT Dbn Jhb CT Jhb CT Dbn 27-28

Module 1 10-14

Module 1 31-4

Module 2 14-18

R28,500

252034 L5 credits 8

R3,900

9015 L4 credits 6 12417 L4 credits 4 7468 L4 credits 6

R4,000

27-28 24-25 22-23

242816 L4 credits 5

22-23 19-20

R3,900

16-17

All prices exclude VAT

IMSIMBI TRAINING Schedule of Courses January June 2014

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Course
Mentoring and Coaching

Unit Standards
252035 L5 credits 8

Location
Jhb CT Dbn Jhb CT Dbn Jhb CT Dbn Jhb CT Dbn Jhb CT Dbn Jhb CT Dbn Jhb CT Dbn Jhb CT Dbn Jhb CT Dbn Jhb CT Dbn

Jan
20-22 20-22 13-15

Feb

March
10-12 17-19 17-19 17-20

April

May
28-30 12-14 14-16

June

Price ex vat
R5,100

Moderator Training

115759 L6 credits 10

25-28 17-19 3-5 26-28 27-28 24-25 24-25 3-4 10-11 10-11 17-18 17-18 20-21 27-28 27-28 6-7 15-16 22-23 8-9 10-12 29-31 5-7 14-16 2-4 9-11 17 17 28 9-11 23-25 5-7 28-30 23-25 5-6 5-6 15-16 19-20 26-27 26-27 26-27 26-27 12-13 9-10 26-27 5-6

R4,300

Monitoring and Evaluation

252034 L5 credits 8 252032 L5 credits 8 117853 L5 credits 8

R5,100

Negotiation Skills Negotiation skills for wage negotiations

R4,500

117853 L5 credits 8

R4,500

Office Management

110009 L4 credits 4

R3,900

Operations Management

252032 L5 credits 8

R3,900

Performance Management

252034 L5 credits 8 13929 L3 credits 3 12153 L4 credits 5

R3,900

Personal Assistant

R5,100

Personal Mastery

252031 L5 credits 4

R2,000

All prices exclude VAT

IMSIMBI TRAINING Schedule of Courses January June 2014

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Course

Unit Standards

Location
Jhb Pta CT Dbn Jhb CT Dbn Jhb CT Dbn Jhb CT Dbn Jhb CT Dbn Jhb Pta CT Dbn Jhb Pta CT Dbn Jhb CT Dbn

Jan

Feb
6-7

March
3-4

April
24-25

May
22-23

June
19-20 9-10 26-27

Price ex vat

Presentation and Communication Skills

8647 L5 credits 10

16-17 20-21 24-25 24-25

14-15 7-8 5-6 29-30 24-25

R3,900

Problem Solving & Decision Making Professional Team Development and Effective Communication Module 1 MDP Professional Change Management & Leadership Development Module 2 MDP Professional Results-based Management - Planning, Monitoring & Evaluation Module 3 MDP Project Management

242817 L4 credits 8

R3,900

252027 L5 credits 6 252037 L5 credits 6 252043 L5 credits 6 12433 L5 credits 8 120300 L 5 credits 8 252021 L5 credits 8 252035 L5 credits 8 252026 L5 credits 6 252022 L 5 credits 8 252032 L5 credits 8 252020 L5 credits 6 252028 L5 credits 8 120372 L4 credits 5 120379 L4 credits 8

17-21 10-14

31-4 31-4 R6,000

7-11 7-11

9-13 23-27 R6,000

23-27 9-13

R6,000

22-24 5-7 27-29 12-14 27-29

3-5 9-11 23-25 2-4 22-24 24-26 3-5

26-28

11-13 11-13 2-4 R5,500

Public Finance Management

242810 L4 credits 6 252040 L5 credits 8

26-28 21-23 19-21 17-18 12-13 22-23

R5,500

Quality & Customer Service

10052 L5 credits 6

27-28 16-17

24-25 17-18 24-25

R3,900

All prices exclude VAT

IMSIMBI TRAINING Schedule of Courses January June 2014 Page 7 of 17

Course
Reception & Telephone Skills Recruitment and Selection
(Competency based interviewing Skills)

Unit Standards
13928 L3 credits 8

Location
Jhb CT Dbn Jhb CT Dbn Jhb Pta CT Dbn Jhb CT Dbn Jhb CT Dbn Jhb CT Dbn Jhb CT Dbn Jhb CT Dbn Jhb CT Dbn Jhb CT Dbn

Jan

Feb

March
19-20 19-20 27-28 6-7 19-20

April

May

June
12-13 19-20 23-24 2-3 17-18 5-6

Price ex vat
R3,900

12140 L5 credits 9

R3,900

15-17

26-28 14-16 19-21 19-21 26-28 19-21 17-18 17-18 24-25

26-28 14-16 12-14 17-19 2-4 18-20 26-27 12-13 7-8 15-17 19-21 22-24 R5,100 R5,100

Report Writing

12153 L4 credits 5 110023 L4 credits 6

Research Methodology

110023 L4 credits 6

R5,100

Risk Management School Management Teams Leadership Development Scientific Report Writing Skills Development Facilitator & Training Management Stock Management Strategic Planning and Change Management

252025 L5 credits 8 120300 L5 credits 8 15224 L5 credits 4 110023 L4 credits 6 12153 L4 credits 5 252029 L5 credits 8

R3,900

10-12 24-26 24-26 14 24 24 13 6 10 24-26 3-5 29-31 15-17

7-9 28-30 9-11 30 7 26 29 22 7 11-13 21-23

R5,100

R2,000

13945 L4 credits 2 15219 L5 credits 4 115407 L5 credits 8

R2,000

R5,100

All prices exclude VAT

IMSIMBI TRAINING Schedule of Courses January June 2014

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Course
Stress Management

Unit Standards
15096 L5 credits 5

Location
Jhb CT Dbn Jhb Pta CT Dbn Jhb CT Dbn Jhb CT Dbn Jhb CT Dbn Jhb CT Dbn Jhb CT Jhb CT Dbn Jhb CT Dbn Jhb CT

Jan
16 31 29-31 29-31 15-17

Feb

March

April
14 17

May

June
17

Price ex vat
R2,000

4 24-26 5-7 26-28

23 2-4 26-28 14-16 4-6 18-20 18-20 9-11 6 6 13 25-27 2-4 18-20 9-11 18-20 20 16 24 17 16 6 13-14 10-11 17-18 14-16 3-5 R5,100 19-20 19-20 15-16 17 17 R2,000 R5,300 R3,900 R5,100

Supervisory Management

14667 L4 credits 10

Team Building

252037 L5 credits 6

14 7 3 17-19 10-12 3-5 10-12 24-26 17-19 20 6 10 13 10 3-4 3-4 23-24 12-14

R2,000

Team Leader

14667 L4 Credits 12 12153 L4 credits 5 110023 L4 credits 6 7790 L3 credits 3

R4,500

Technical Report Writing

R5,100

Telephone Etiquette Television and Radio Interviewing Skills Time Management

15234 L5 credits 4

Women in Management Work and Career Orientation Module 1: Business Administration Services

15224 L5 credits 4 110021 L4 credits 6 10022 L4 credits 4 10135 L4 credits 8 15234 L5 credits 4

12-14 27-31 27-31 31-4 7-11 R4,000

All prices exclude VAT

IMSIMBI TRAINING Schedule of Courses January June 2014

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MANAGEMENT DEVELOPMENT PROGRAMME

National Certificate : General Management SAQA ID 59201/60269 NQF L5 164 Credits
12 month course Price: R28,500.00 Can also be offered as a learnership
Module Johannesburg Cape Town 10 - 14 February 2014 31 March 4 April 2014 7 - 11 April 2014 23-27 June 2014 9 - 13 June 2014 11-15 August 2014 25 - 29 August 2014 13-17 October 2014 13-17 October 2014 8-12 December 2014 8-12 December 2014 2-6 February 2015

Module 1: Professional Team Development 17-21 February 2014 and Effective Communication
31 March -4 April 2014

Module 2: Professional Change Management & Leadership Development Module 3: Professional Results-based Management - Planning, Monitoring & Evaluation Module 4: Financial Management for Professionals Module 5: Professional Human Resources Management Module 6: Elective: Emotional Intelligence, Conflict Management and Negotiations

7-11 April 2014 9-13 June 2014 23 - 27 June 2014 11-15 August 2014 18 22 August 2014 13-17 October 2014 6-10 October 2014 1-5 December 2014 1-5 December 2014 9-13 February 2015

IMSIMBI TRAINING Schedule of Courses January June 2014

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Purpose of the Programme

Many organisations develop leaders internally and promote them into management positions yet recognise they still lack something. This Management Development Programme will enable your emerging leaders to grow to effectively manage their teams. The focus of this qualification is to enable learners to develop competence in a range of knowledge, skills, attitudes and values. This 12 month programme will enable managers to unleash the potential of their teams. The course provides a sound foundation for the professional development of managers. Minimum entry requirement is a matric certificate and learners would need to be working in an organization. Employers placing their employees on this learnership programme are eligible to receive a R16,800.00 tax rebate from SARS. Discounts can be offered for groups of 10 or more. The course has six modules of 5 days each, interspersed with practical workplace application. The learning outcomes and unit standards covered by each module is as follows:

Module 1: Professional Team Development and Effective Communication

Objectives
Monitor and measure performance and apply continuous or innovative improvement interventions in the unit. Build relationships with superiors and with stakeholders across the value chain. Enhance the development of teams and team members.

US
252027 252037 252043 12433 C C C F

Title
Devise and apply strategies to establish & maintain workplace relationships Build teams to achieve goals and objective Manage a diverse work force to add value Use communication techniques effectively

Credits
6 6 6 8

Module 2: Professional Change Management & Leadership Development

Objectives
Understand leadership theories and develop your situational leadership styles. Develop your decision making and delegation skills. Develop your mentoring and coaching skills as a manager.

US
120300 252021 252035 252026 F C C F

Title
Analyse leadership and related theories in a work context Formulate recommendations for a change process Select and coach first line managers Apply a systems approach to decision making

Credits
8 8 8 6

IMSIMBI TRAINING Schedule of Courses January June 2014

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Module 3: Professional Results-based Management - Planning, Monitoring & Evaluation

Objectives
Initiate, develop, implement and evaluate operational strategies, projects and action plans so as to improve the effectiveness of the unit. Develop professional project management skills. Develop monitoring and evaluation techniques and skills.

US
252022 252032 252020 252025 F C C C

Title
Develop, implement and evaluate a project plan Develop, implement and evaluate an operational plan Create and manage an environment that promotes innovation Monitor, assess and manage risk

Credits
8 8 6 8

Module 4: Financial Management for Professionals

Objectives
Apply the principles of risk, financial and knowledge management and business ethics within internal and external regulatory frameworks. Develop your business financial management skills. Develop your ability to manage your departments budget effectively.

US
252042 252044 252036 252040 F C F F

Title
Apply the principles of ethics to improve organisational culture Apply the principles of knowledge management Apply mathematical analysis to economic and financial information Manage the finances of a unit

Credits
5 6 6 8

Module 5: Professional Human Resources Management

Objectives
Develop the human resources management skills of recruitment, performance management, people development and talent management skills

US
252029 252034 12140 C C C

Title
Lead people development and talent management Monitor and evaluate team members against performance standards Recruit and select candidates to fill defined positions

Credits
8 8 9

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Module 6: Elective: Elective: Emotional Intelligence, Conflict Management and Negotiations

Objectives US
252031 Develop self awareness, & emotional intelligence. 252024 Develop your conflict management 117853 & negotiations skills. 114226 15224 E E E E E

Title
Apply the principles and concepts of emotional intelligence to the management of self and others Evaluate current practices against best practice Conduct negotiations to deal with conflict situations Interpret and manage conflicts within the workplace Empower team members through recognising strengths, encouraging participation in decision making and delegating tasks

Credits
4 4 8 8 4

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Imsimbi Training proudly presents

Business Administration Services Further Education and Training Certificate (FETC) and/or Learnership SAQA ID 61595 (L.P. 35928) NQF L4 worth 140 Credits.
This FETC programme can also be offered as a 12 month learnership programme. Employers placing their employees on this learnership programme are eligible to receive a R16,800.00 tax rebate from SARS. The cost of the course is R18,000.00

Module Module 1: Work & Career Orientation

Johannesburg 27 - 31 January 2013 31 March 4 April 2014

Cape Town 27 - 31 January 2013 7-11 April 2014 10 - 14 March 2014 30 June 4 July 2014 12 - 16 May 2014 11-15 August 2015 21 - 25 July 2014 13-17 October 2013 15 - 19 September 2014 8-12 December 2014 3 - 7 November 2014 26-30 January 2015
Page 14 of 17

Module 2: Bus Comm & Bus Writing

3 - 7 March 2014 30 June 4 July 2014

Module 3: Maths Literacy

19 - 23 May 2014 12-16 August 2014

Module 4: Administration

21 - 25 July 2014 13-17 October 2014

Module 5: Finance for Office Administrators

29 Sept - 3 October 2014 1-5 December 2014

Module 6: Customer Care

3 - 7 November 2014 19 - 23 January 2015

IMSIMBI TRAINING Schedule of Courses January June 2014

Course Overview

This is a 12 months programme made up of six modules. Each module is five days long. A module is scheduled every 6 weeks. In between the learners need to apply what they have learnt and prepare their Portfolios of evidence. The programme can be offered to employees in a workplace, unemployed learnerships or as a tertiary student course. This course can be offered as a learnership or as a national certificate. This Qualification is for any individual who is or wishes to be involved in the Administration function within any industry, or non-commercial venture/organization. The Core Component of the Qualification offers the learner knowledge and skills in the Management of Records, Comprehension of written and verbal texts, Business Writing, Problem Solving, Ethics, Cultural Awareness, Self Management and Self Development, Project Teamwork and Business Policies and Procedures. The Qualification through its Elective Component enables the learner to specialize in areas of Administration such as Reception, Executive Administration, Financial Literacy, Relationship Management, Legal Knowledge, Communication, Project Administration and Support, Call Centre Administration and Human Resources. Learners working towards this Qualification will find that the acquisition of competence in the Unit Standards, which make up the Qualification, will add value to their jobs. This Qualification is intended to enhance the provision of service within the field of Administration within all business and non-commercial sectors. The Qualification ensures progression of learning, enabling the learner to meet standards of service excellence required within the Administration field of learning, through building day-to-day Administration skills as well as general operational competencies. It will provide the broad knowledge, skills and values needed in the Administration field for all business and non-commercial sectors and will facilitate access to, and mobility and progression within, education and training. Qualifying learners could follow a career in:

IMSIMBI TRAINING Schedule of Courses January June 2014

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Course Outline
Module Unit std
110021 Work and Career Orientation 10022 10135 15234

US Title
Achieve personal effectiveness in business environment Comply with organisational ethics Work as a project team member Apply efficient time management to the work of a department/ division/ section Read analyse and respond to a variety of texts Interpret and use information from texts Engage in sustained oral communication and evaluate spoken texts Accommodate audience and context needs in oral communication Use the writing process to compose texts required in the business environment Present information in report format Write for a wide range of contexts Write texts for a range of communicative contexts Interpret a variety of literary texts Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems Measure, estimate & calculate physical quantities & explore, critique & prove geometrical relationships in 2 and 3 dimensional space in the life and workplace of adult with increasing responsibilities Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues.

Level
4 4 4 5

Credit
6 4 8 4

Credits per module

22

8975 8969 8974 8968

4 3 4 3

5 20 5 5 5

Business Communication

12153 110023 8976 8970 8972 9015

4 4 4 3 3 4

5 6 5 5 5 6 16 26

Business Writing

12417 Maths Literacy 7468

IMSIMBI TRAINING Schedule of Courses January June 2014

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Administration

110003

Develop administrative procedures in a selected organisation Manage administration records Co-ordinate meetings, minor events and travel arrangements Plan and conduct meetings Describe and assist in the control of fraud in an office environment Apply the budget function in a business unit Describe and apply the management of stock and fixed assets in a business unit Analyse new developments reported in the media that could impact on a business sector or industry Manage service providers in a selected organisation Display cultural awareness in dealing with customers and colleagues Monitor customer satisfaction Process incoming and outgoing telephone calls Monitor and control reception area Contract service providers

8 20

110009 13929

4 3

4 4

9244 110026

4 4

4 4 21

13941 Finance for Office Administrators 13945

4 4

5 2

13943

10

109999

5 22

7791

7836 Customer Care 7790

4 3

3 3

13928 14552

3 4

4 3

IMSIMBI TRAINING Schedule of Courses January June 2014

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