The New Grand Livina FAQ

Customer Relations Dept

Date issued: 17th Sept 2013
For all enquiries on the New Grand Livina start from this: Thank you for your interest in the New Grand Livina. May I know where did you get to know about the New Grand Livina? (Source: TV, newspaper, radio, internet, magazine, etc. Multiple answer is allowable) Would you be able to recall which TV channel / newspapers / radio station / website / magazine title?

Q1. When will the New Grand Livina be launched? The launch of the New Grand Livina has been scheduled by 4th week of September 2013. The display and test-drive units will be available at our selected Nissan showroom upon launching. <See list of SHOWROOM DISPLAY / TEST DRIVE unit attached>

Q2. What is the price of the Grand Livina?

Model Variant 1.6L A/T 1.6L M/T 1.8L A/T

On-The-Road Price inclusive of insurance and road tax (Private individual) Peninsular Langkawi Labuan Sabah Sarawak
To be advised

(For details of the New Grand Livina, please refer price quotations which could be downloaded from VSM)

Q3. Can I place booking now? Yes. You may place booking at any Nissan showroom (ETCM or Dealer) nationwide. We could get the sales personnel to contact you (when test drive is available at Nissan showrooms / Dealers) if you can provide us with your contacts, i.e: Full Name: Mailing Address: Email Address: Contact Number: Or you may walk in to any of our showrooms and discuss about your booking with our Sales Advisor.

Q4. Can I get a copy of the brochure / price list? We could send you the brochure (when it is available) if you could provide us with your contacts, i.e: Full Name: Mailing Address: Email Address: Contact Number: Would you like to have our sales personnel to contact you for further information? Alternatively, you could also visit our website www.nissan.com.my (when it is available) to download the brochure. You could also visit our <branch / dealer> showroom, contact no <Tel No> at Jalan <address> to find out more.

Q5. What are the variants available for the New Grand Livina? The New Grand Livina is available in : a) 1.6L Manual Transmission (M/T) b) 1.6L Auto Transmission (A/T) c) 1.8L Auto Transmission (A/T)

Q6. Is this model a facelift? Yes. The New Grand Livina is a facelift model and is replacing the current Grand Livina.

Q7. Where can I test drive the vehicle? Sorry, test drive would not be available at this moment. You will be able to test drive the new Grand Livina at our selected Nissan Showrooms (ETCM or Dealer) upon launching. We could get the sales personnel to contact you if you (when test drive is available) can provide us with your contacts, i.e: Full Name: Mailing Address: Email Address: Contact Number:

Q8. New features / differences for the New Grand Livina No. Features NEW Grand Livina 1.6L (A/T) & (M/T) NEW Grand Livina 1.8L (A/T)

Exterior 1 2 3 4 5 6 7 8 Bonnet & fender Front grille Head lamps Front bumper Wing mirror Side moulding Alloy rim Tire and wheel size New design New chrome front grille New head lamp design New front bumper design New design New design with LED turn signal New item New V-spoke alloy rim design 185 / 65 R15 (Same as current Grand Livina)

9 10

Rear bumper Rear lamp

New design with integrated rear reflectors

New two-piece tail lamp design Body colour door handles (all doors) - i-Key request switch on front doors and back door -Body colour door handles (all doors)

11

Door handle

Interior 12 Interior colour 13 14 15 Interior trim i-Key with keyless start Fine vision meter

Two-tone black and beige interior scheme Silver and dark grey center console N/A Dark gloss wood trim on center console and door panel New Item

New design with multi information display - New design with audio controls and MID (multi information display) - Black Urethane - New design with audio controls and MID (multi information display) - Black leather wrapped

16

Steering wheel

17

Audio

- Wide 2-DIN design - AM/FM/CD/MP3 with AUX jack - Speed sensitive volume adjustment

18 19 20

2nd row seat adjustment strap 3rd row headrest Back door finisher Front seatbelts with pre-tensioners and load limiters

2nd row seat adjustment strap with hand grip Larger size which provides better seating comfort - Resin back door finisher - Pull down holder for easy closing (New Item) - New Item - Comply with ECE R94 (front impact) and R95 (side impact) regulation.

21

If you would like to know more in greater detail, we could have our sales personnel to contact you for further assistance. Q9. What are the packages / accessories available for the New Grand Livina? The following are the packages offered : Navi Package 1.6L : RM4,000 1.8L : RM3,700 LED kicking plate Wing mirror signal lights* Door visor N/A N/A Multimedia Navigation with rear view camera Roof mounted LCD panel Upgrade to V-Kool Elite : RM1,200 Luxury Package 1.6L : RM3,800 1.8L : RM3,500 LED kicking plate Wing mirror signal lights* Door visor Leather Seat (available in beige /black) Tinting (Solargard Amorcoat) N/A N/A N/A Family Package 1.6L : RM7,000 1.8L : RM6,700 LED kicking plate Wing mirror signal lights* Door visor Leather Seat (available in beige /black) Tinting (Solargard Amorcoat) Multimedia Navigation with rear view camera Roof mounted LCD panel Upgrade to V-Kool Elite : RM1,200

*Wing mirror signal light is a standard item for 1.8L variant. It is not part of the Optional Accessories packages for 1.8L.

Q10. Can I purchase the accessories separately? Yes, you may purchase the accessories separately. The prices are listed below : Parts a. b. c. d. Wing mirror signal light LED kicking plate Door visor Luggage tray Price RM400 RM400 RM320 RM180

e. f. g. h. i. j. k. l.

Cargo net Tonneau cover Multimedia Navigation with rear view camera Roof mounted LCD panel Combination Leather seat Tinting V-Kool Elite Tinting Solar Gard Armorcoat Tinting Solar Gard

RM120 RM800 RM3,300 RM700 RM2,000 RM3,000 RM1,500 RM1,000

Q10. How soon can I take delivery of the vehicle if I book today? In order to get your allocation fast, we suggest that you visit our showroom and the sooner you place your booking, the sooner you will be getting your allocation. **As of today, the estimated waiting list is..months. ** Kindly refer to the VSM system and only if information available.

Q11. Is this a CKD or CBU model? CKD assembled in our State of the art, Serendah Plant.

Q12. What are the colours available for the New Grand Livina? Body Colours (i) (ii) (iii) (iv) (v) Graphite Blue New colour Diamond Black New colour Bronze Gold Brilliant White Tungsten Silver

Interior Colour Two-tone black and beige interior scheme

Q13. What is the warranty period for the New Grand Livina? 36 months or 100,000 km whichever comes first from the date of purchase.

Q14. What is the service interval for the vehicle? Customers are recommended to send vehicle for 1st service at 1,000km or 1 month, 2nd service at 5,000km or 3 months, 3rd service at 10,000km or 6 months and subsequent service at every 10,000km or every 6 months, whichever comes first.

Service Interval for New Grand Livina 1st service 1,000km or 1 month, whichever comes first 2nd service 3rd service Subsequent service 5,000km or 3 months, whichever comes first 10,000km or 6 months, whichever comes first Every 10,000km or every 6 months, whichever comes first

Q15.

I currently owned a Grand Livina, is there any changes to the service interval? No. There will not be any changes to our current existing models. We would recommend you to follow the service interval on your service booklet to ensure that your vehicle is in good order. However, if you want to service your vehicle at 10,000km, you may consult our Tan Chong Ekspres Auto Servis (TCEAS) for further advice / recommendations.

Q16.

I owned a Grand Livina, will my vehicle condition / performance / warranty period be affected if I exceed the 5,000km service interval? It is recommended for you to follow the service interval at 5,000km as stated in the vehicles service booklet to ensure that your vehicle is in good order. However, if you want to service your vehicle at 10,000km, you may consult our Tan Chong Ekspres Auto Servis (TCEAS) for further advice / recommendations.

Q17.

For vehicle servicing, what engine oil will be used for Grand Livina? The manufacturers recommendation for 1,000km & 5,000km service is to use mineral engine oil whereas for 10,000km onwards, manufacturers recommendation is to use fully-synthetic oil. Service Interval for Nissan Almera 1,000km & 5,000km Subsequently every 10,000km Type of Engine Oil Used Mineral engine oil based Fully-synthetic engine oil based

Q18.

I owned a Nissan (where service interval is every 5,000km as advised in Service Booklet), can I use semi-synthetic or fully-synthetic oil for my vehicle? You may consult our Tan Chong Ekspres Auto Servis (TCEAS) for further advice / recommendations on the above.

Q19. Can the New Grand Livina be filled with RON 95 petrol? Yes, it is fully compatible with RON 95 petrol.

Q20. What is the fuel consumption of the New Grand Livina? As both the New Grand Livina remain the same as current Grand Livina except some differences on the exterior, interior and accessories, hence they are sharing the same data on the fuel consumption. Under the Internal test data, the New Grand Livina is able to achieve a fuel consumption reading of approximately as below: (a) 1.6L (M) (b) 1.6L (A) (c) 1.8L (A) : 13.16 km/l : 12.82 km/l : 12.35 km/l

Please however be advised that the fuel consumption figure quoted is only an estimated figure as actual consumption of your car may vary depending on your driving habit, traffic conditions, road conditions, proper maintenance of vehicle, weather conditions and etc.

Q21. I am currently driving a Grand Livina, can I change / install the parts (i.e. head lamps, wing mirror, rear bumper and lamp, Intelligent Key and etc) to the New Grand Livina? Its not advisable to modify the existing Grand Livina by changing the parts as the new parts may not be compatible with the older Grand Livina. Any dismantling may result in damages to your car.

Q22. I have book a current Grand Livina recently, can I convert my booking to the New Grand Livina ? Scenario 1 We could assist you to check if you can provide us with the following details: Customer Name Booking Date Buyers Order No Branch Contact No : : : : :

[Please send the details to Customer Relations Department for further check with the respective branch.]

Scenario 2 < If the customer refuses to give his booking details, you may proceed as below: > You may consult your Sales Advisor on your changes request.

Grand Livina Tuned by IMPUL Q23. Will there be an IMPUL version for the New Grand Livina? Yes, you will be able to view the new Grand Livina Tuned By IMPUL at our selected Nissan Showrooms (ETCM or Dealer) upon launching. <See list of showroom display / test-drive units attached>

Q24. What is the price for the complete IMPUL package? Pricing will be announced upon launching.

Q25. How different is the New Grand Livina Tuned By IMPUL from the standard variant? The New Grand Livina Tuned By IMPUL is equipped with the following: a) IMPUL complete Aerokit. b) IMPUL Blast 2 Exhaust Muffler. c) IMPUL Sport Suspension System. d) IMPUL AURA SX-20 17 Alloy Wheel comes with Goodyear Eagle F1 Directional 5 205/45 R17 tyres.

Q26. Where can I test-drive Grand Livina Tuned by IMPUL? You will be able to test-drive the Grand LivinaTuned By IMPUL at our selected Nissan Showrooms (ETCM or Dealer) upon launching. <See list of showroom display / test-drive units attached>

Q27. Can I get a copy of the leaflet? We could send you the leaflet if you could provide us with your contacts, i.e: Full Name: Mailing Address: Email Address: Contact Number: Would you like to have our sales personnel to contact you for further information?

Alternatively, you could also visit our website www.impul.com.my to download the leaflet. You could also visit our < branch/dealer > showroom, contact no < Tel No >at Jalan < address > to find out more.

Q28. Are IMPUL parts fully imported? Only the alloy wheels are fully imported from Japan and for the aerokit, exhaust and suspension are locally manufactured under license from IMPUL, Japan.

Q29. Can I purchase IMPUL Parts separately? Yes, you may purchase the parts separately. The prices are listed below : Parts Price RM3,500 a. IMPUL Complete Aerokit (front and rear bumper spoiler, side skirts and rear wing spoiler)
*(50% discount during launch promotion for new vehicle purchase)

b.

IMPUL Blast 2 Exhaust

RM1,800

c.

IMPUL Sport Suspension System IMPUL AURA SX-20 17 Alloy Wheel (4 pieces inc. center cap and air valve) Goodyear Eagle F1 Directional 5 205/45 R17 Tyre (4 pcs) * Prices quote include painting and installation charges.

RM2,800

d.

RM4,500

e.

RM1,800

Q30. If I have booked a pre-facelifted Grand Livina without aerokit, am I able to change to the NEW IMPUL aerokit? No, as the specifications and measurement of the new IMPUL aerokit are different from the existing Grand Livina.

Q31. I own a pre-facelifted Grand Livina, am I able to fit the newly designed aerokit? No, as the specifications and measurement of the new IMPUL aerokit are different from the existing Grand Livina.

Date Prepared by : ___________________ CRD ______________

Approved by

: ___________________ Product Planning

______________

: ___________________ Sales Planning

______________

Note: Strictly for distribution of ETCM, CRD and Call Centre only.