Nicole M.

Olson
nicolemolson@lewisu.edu www.linkedin.com/in/nicolemolson2 OBJECTIVE To obtain a position in the field of social media marketing or public relations EDUCATION Bachelor of Science Lewis University, Romeoville, IL Major: Social Media Marketing Minor: Public Relations Associate of Arts Joliet Junior College, Joliet, IL Concentration: Marketing

May 2014 GPA: 3.925/4.0

May 2012

WORK EXPERIENCE Marketing Coordinator January 2013-Present State Farm Insurance, South Holland, IL Develop and execute marketing ideas to promote business to internal and external audiences Solicit area businesses to start a relationship and gain their business Develop and execute plans to retain the current book of business Customer Service Representative June 2000-Present Attend continuing education classes to keep property and casualty license up to date Make telemarketing phone calls to gain new business Service customers o Take Payments o Answer questions o Handle claims Bartender January 2014-Present One-91, Mokena, IL Serve food and drinks to customers at the bar Prepare drinks according to server tickets Count down drawers and prepare end of shift cash out Work independently or with up to 5 other bartenders Bartender Pete Mitchells Bar and Grill, Frankfort, IL March 2013-August 2013 Served food and drinks to customers at the bar and surrounding dining tables Prepared drinks according to server tickets Counted down drawers and prepared end of shift cash out Worked independently or with up to 2 other bartenders/servers Handled parties of 20+ people independently

Server/Cocktail Waitress Jamesons Pub, Frankfort, IL Served food and drinks to customers at dining tables Served parties up to 35 people independently Served large sections of up to 15 tables Trained new servers Sales Associate Picture Me Portrait Studio, CPI Corp., Flint, MI Took photographs using digital technology Sold photographs and other related products Used photo editing software

February 2010-April 2013

August 2007-July 2008

Server/Cocktail Waitress August 2006-May 2007 Chicago Blu Bar and Grill, Frankfort, IL Served food and drinks to customers at dining tables Served partied up to 20 people independently Served parties of 100+ people with up to 3 other servers Parts/Service Cashier Arnie Bauer, Matteson, IL Operated a multi-line switchboard Handled cash and balanced drawer daily Used Reynolds and Reynolds program Trained new cashiers Parts/Service Cashier Shaver Imports, Matteson, IL Operated a multi-line switchboard Handled cash and balanced drawer daily Used ADP program Trained new cashiers HONORS AND AWARDS Deans List, Lewis University, two semesters COMPUTER SKILLS Proficient in Microsoft Word, Publisher and PowerPoint Proficient in Social Media outlets: o Facebook o YouTube o Pinterest Familiar with Adobe PhotoShop, InDesign, DreamWeaver and Microsoft Excel Familiar with social media outlets: o Twitter o Instagram March 2006-August 2006

August 2004-November 2005

References and portfolio available upon request.