Forum Agenda

2:00 pm 9:00 pm

Sunday, April 27, 2014

CEO LLC Business Meeting Only CEOs who are members of the LLC should attend Justice Room

2:00 pm 5:00 pm

5:00 pm 6:00 pm

Break

6:00 pm 9:00 pm

23rd Best Practice Forum Welcome Dinner Hotel Atrium

8:00 am 10:00 pm

Monday, April 28, 2014

Breakfast
Atrium

8:00 am 9:00 am

Keynote Speaker
9:00 am 10:00 am
Roland Valle, Associate Vice President of Provider Network Services, Amerigroup Lonestar Room

10:00 am 10:15 am

Break Managed Care Contracts

10:15 am 12:00 pm

Presenters: Richard Bettini, CEO, WCCHC, and Carlos Olivares, CEO, YVFWC Lonestar Room

12:00 pm 1:00 pm

Lunch
Atrium

1:00 pm - 2:45 pm

Strategic Approaches to Recruiting, Retaining, & Developing the Healthcare Workforce of the Future
Presenters: Steve Hansen, CEO, PMS, and Manny Lopes, CEO, EBNHC Lonestar Room

2:45 pm 3:00 pm

Break

3:00 pm 4:00 pm

Patient Satisfaction Strategies in the Emerging World of Patient-Centered Health Homes

Presenters: Crossroads Group and Jay Duval, Press Ganey Lonestar Room

4:00 pm-4:30 pm

Reflection on Patient Satisfaction Strategies in the Emerging World of Patient-Center Health Homes
Roundtable Discussion facilitated by Denise Esper Lonestar Room

4:30 pm 6:00 pm

Break
Cocktails & Appetizers The Historic Driskill Hotel (Located adjacent to the Omni Hotel) Dinner & Murder Mystery The Historic Driskill Hotel

6:00 pm 7:00 pm

7:00 pm -10:00 pm

7:30 am 10:30 pm

Tuesday, April 29, 2014

Breakfast
Atrium

7:30 am 8:30am

The Evolving Application of Residency Programs in Health Homes

8:30 am 11:30 am
Presenters: Greg Brandenburg, CEO, CBHA; Dr. Alvin Thien, Chief Dental Officer, CBHA; Dr. Mark Koday, Dental Director, YVFWC; Larry McReynolds, ED, LFHC; Kristy Sakai-Costigan, Director of Psychology Training, WCCHC; and Margaret Flinter, SVP & Clinical Director, CHC, Inc. Lonestar Room

11:30 am 12:30 pm

Lunch
Atrium

12:30 pm -2:00 pm

Evolving Traditional Operations into an Innovative Engine for Engaging Patients & Creative Outreach Approaches for Marketplace Enrollment
Presenters: Mark Masselli, CEO, CHC, Inc.; Kerry Hydash, CEO, FHCN; and Kathy Byrne, CEO, El Rio Lonestar Room

2:00 pm-3:30 pm

Behavioral Health in the Emerging World of Managed Care Organization

Presenters: John Santistevan, CEO, SFHC, and Doug Smith, EVP, PMS Lonestar Room

3:30 pm 5:00 pm

Break

5:00 pm 6:00 pm

Load Bus & Travel to Salt Lick

Buses will be located at the corner of 8th & Brazos

6:00 pm 10:00 pm

A Night Under the Texas Stars The Salt Lick, Pecan Grove

10:00 pm -10:30 pm

Load Bus & Travel to Hotel

8:00 am 12:00 pm

Wednesday, April 30, 2014

Breakfast Atrium

8:00 am 9:00 am

8:30 am 10:30 am

CEO Breakfast & Meeting Justice Room

9:00 am 10:30 pm

Breakout Groups Lonestar Room

10:30 am 12:00 pm

Wrap Up, Evaluation, & Pass the Torch Lonestar Room

Forum Events
Sunday, April 26 at 6:00 p.m. Howdy Yall! Welcome Dinner

To kick off the beginning of our time together, please join us for Sunday supper in the Atrium at The Omni Hotel. Tex Mex and margaritas are on the menu! Attire: Casual Location: Omni Hotels Atrium, which is located next to the hotels bar on the first floor

Monday, April 27 at 6:00 p.m.

Cocktail Hour

Well spend an elegant Monday evening at The Driskill Hotel, a legendary landmark in Austin and one of the worlds finest hotels. Join us at 6:00 p.m. outside of the Driskills Citadel Club for cocktails, appetizers and live music by Matt Read, a local acoustic guitarist who earned a degree from the prestigious Berkeley College of Music. Matts passion is jazz, but he will take requests, so feel free to tell him your favorite tune! Attire: Texas Chicyou can get gussied up or go business casual, with boots if youre brave! Location: Driskill Hotel Citadel Club, 604 Brazos Streeta short walk just across the street from the Omni

Monday, April 27 at 7:00 p.m.

WhoDunIt? Murder Mystery Dinner

Dinner will be served in the Driskills Citadel Club, which was added to the hotel in 1929 and began as the meeting place of a private mens club. Excluding women was one of the primary reasons for the clubs demise. The Citadel Clubs history and mystique makes it the perfect ve nue for our Murder Mystery Dinner. Who knows, you might just become part of the show! Attire: Texas Chicyou can get gussied up or go business casual, with boots if youre brave! Location: Driskill Hotel Citadel Club, 604 Brazos Streeta short walk just across the street from the Omni

Tuesday, April 28 at 5:00 p.m.

The Stars at Night are Big & Bright and Theyre Better with Boots and BBQ

Get ready for some relaxing good times and good eats on Tuesday! Well take a scenic bus ride from the hotel to the infamous Salt Lick, located in the Austin Hill Country. Our festivities will take place at the Salt Licks Pecan Grove, which shows off the natural beauty of Texas in a simply surreal atmosphere. Well enjoy the scenery, play some horseshoes, corn hole and washers, eat delicious BBQ (vegetarian options available too!), and dance the night away with The Spazmatics! Attire: Casual Location: Bus will take us to Salt Licks Pecan Grove