Course Syllabus CJA/304 Version 3

Course Syllabus
College of Criminal Justice and Security CJA/304 Version 3 Interpersonal Communications
Copyright !01!" !010" !00# by $ni%ersity of &hoeni'( All rights reser%ed(

Course Start )ate* 01/29/2013 Course +nd )ate* 03/04/2013

Course Description ,his course prepares the student to communicate effecti%ely in both -ritten and %erbal forms( ,he course co%ers best practices in in%estigati%e reporting" -ritten reports and memos" and interpersonal %erbal communication -ithin criminal .ustice settings" including interactions -ith %ictims" suspects" incarcerated persons" go%ernment officials" staff" and ci%ilians( Policies /aculty and students -ill be held responsible for understanding and adhering to all policies contained -ithin the follo-ing t-o documents* $ni%ersity policies* 0ou must be logged into the student -ebsite to %ie- this document( Instructor policies* ,his document is posted in the Course Materials forum(

$ni%ersity policies are sub.ect to change( 1e sure to read the policies at the beginning of each class( &olicies may be slightly different depending on the modality in -hich you attend class( If you ha%e recently changed modalities" read the policies go%erning your current class modality( Course Materials 2iller( 3( S(" 4 5hitehead" J( ,( 6!0117( Report writing for criminal justice professionals 64th ed(7( 1urlington" 2A* Anderson &ublishing( 5allace" 8(" 4 9oberson" C( 6!00#7( Written and interpersonal communication: Methods for law enforcement 64th ed(7( $pper Saddle 9i%er" :J* &earson &rentice 8all( All electronic materials are a%ailable on the student -ebsite(

Week One: The Communication Process

Details
Objectives 1.1 )escribe the process and components of communication( 1.2 )escribe the flo- of communication in criminal .ustice organi;ations( 1.3 Identify ho- to o%ercome barriers to effecti%e communication( 1.4 +'plain the role of types of listening in oral communication( 1.5 )escribe the components of %erbal and non%erbal communication in criminal .ustice settings(

Due

Points

Course Syllabus CJA/304 Version 3

Rea in! Rea in! Rea in! Rea in! Rea in! Rea in! "artici#ation $iscussion %uestions

Rea the 5ee< =ne 9ead 2e /irst( Rea Ch( 1 of Report Writing for Criminal Justice Professionals. Rea Ch( ! of Written and Interpersonal Communication. Rea Ch( 3 of Written and Interpersonal Communication. Rea Ch( 4 of Written and Interpersonal Communication. Rea this -ee<>s +lectronic 9eser%e 9eadings( "artici#ate in class discussion( Res#on to -ee<ly discussion ?uestions( +ote, 1 re-erence -ro* (our .ee'l( rea in! *aterials is re/uire -or eac0 $% res#onse eac0 .ee'. )@ 1A 5ednesday 01A30A13 )@ !A /riday 0!A01A13 2onday 0!A04A13 B

&ee'l( )u**ar( +on!ra e Activities an "re#aration 9eport 5riting Sample 1earnin! 2ea* 3nstructions 3earning ,eam Charter 1earnin! 2ea* 3nstructions &olice 9eport 6&reparation7 3n ivi ual +ffecti%e Communication &aper

Note- Wee l! "ummaries #Implications and Conclusions$ are due Monda!s% the last da! of the school wee . Rea the Sample 1urglary 9eport in Appendi' A of Report Writing for Criminal Justice Professionals to familiari;e yourself -ith a standard burglary report(

9e%ie- the 3 C3earning ,eam VideosD found in the library under C3earning ,eam ,ool<itD" then begin -or<ing on the 3earning ,eam Charter( 4e!in -or<ing on the &olice 9eport assignment" due in 5ee< ,-o(

2ondayA 0!A04A13

!(B

&rite a E00 -ord paper based on the assigned readings and additional resources" in -hich you describe the follo-ing* ,he process of %erbal and non%erbal communication and the associated components of each )ifferences bet-een listening and hearing in communication ,he formal and informal channels of communication in criminal .ustice organi;ations )ifferent barriers to effecti%e communication in criminal .ustice organi;ations Strategies that may be implemented to o%ercome

)ueA Sunday 0!A03A13

10

Course Syllabus CJA/304 Version 3

communication barriers in criminal .ustice organi;ations "rovi e realA-orld criminal .ustice e'amples to illustrate your points( 5or*at your paper consistent -ith A&A guidelines(

Week Two: Speaking and Writing in the Criminal Justice System

Details
Objectives 2.1 Identify the guidelines for effecti%e spea<ing( 2.2 Identify the guidelines for effecti%e presentations( 2.3 Apply effecti%e -riting principles to %arious types of criminal .ustice communication( 2.4 Identify the parameters of persuasi%e -riting( 2.5 Identify the guidelines for factAbased report -riting( Rea the 5ee< ,-o 9ead 2e /irst( Rea Ch( 14 of Report Writing for Criminal Justice Professionals. Rea Ch( B of Written and Interpersonal Communication. Rea Ch( F of Written and Interpersonal Communication. Rea Ch( E of Written and Interpersonal Communication. Rea Ch( G of Written and Interpersonal Communication. Rea this -ee<>s +lectronic 9eser%e 9eadings( "artici#ate in class discussion( Res#on to -ee<ly discussion ?uestions( +ote, 1 re-erence -ro* (our .ee'l( rea in! *aterials is re/uire -or eac0 $% res#onse eac0 .ee'. )@A1 5ednesday 0!A0FA13 )@A! /riday 0!A0GA13 &ee'l( )u**ar( +on!ra e Activities an "re#aration :arcotics Note- Wee l! "ummaries #Implications and Conclusions$ are due Monda!s% the last da! of the school wee . Rea the Sample :arcotics /ollo-A$p 9eportD in Appendi' A of Report Writing for Criminal Justice Professionals to better understand an ad%anced report( Sunday 0!A10A13 B

Due

Points

Rea in! Rea in! Rea in! Rea in! Rea in! Rea in! Rea in! "artici#ation $iscussion %uestions

Course Syllabus CJA/304 Version 3

9eport 1earnin! 2ea* 3nstructions )ub*it the 3earning ,eam Charter( )ueA /riday 0!A0GA13

1earnin! 2ea* 3nstructions Ac?uiring Admissible Statements 5or<sheet 6&reparation7 3n ivi ual +ffecti%e Communication in Criminal Justice Settings

4e!in -or<ing on the Ac?uiring Admissible Statements 5or<sheet assignment" due in 5ee< ,hree

Rea the instructions in the $ni%ersity of &hoeni' 2aterial* +ffecti%e Communication in Criminal Justice Settings on the materials tab and select one option to complete for your assignment( ,he deli%ery options for this assignment include the follo-ing* =ption 1* Criminal Justice ,raining Job Aid =ption !* 2icrosoftH &o-er&ointH &resentation =ption 3* &aper

)ueA Saturday 0!A0#A13

10

1earnin! 2ea* &olice 9eport

Resource6 Minnesota &. Riff court case documents http*//---(ci%icallyspea<ing(org/minnesotaIriff(pdf &rite an arrestAandAincident police report using the specified guidelines and parameters for report -riting as outlined in this -ee<>s assigned readings( 3*a!ine you are the in%estigating officer -hen -riting the report( 3nclu e the follo-ing* ,he report must be factual" accurate" ob.ecti%e" and complete( +nsure that the police report is as long as necessary" concise" clear" and mechanically correct( 5or*at your police report consistent -ith A&A guidelines 6references/title page only7(

)ueA Sunday 0!A10A13

10

Course Syllabus CJA/304 Version 3

Week Three: Inter iewing and Interrogation

Details
Objectives 3.1 )ifferentiate bet-een inter%ie-s and interrogations( 3.2 Identify effecti%e techni?ues for inter%ie-ing( 3.3 )escribe the legal re?uirements necessary to ac?uire admissible statements( Rea the 5ee< ,hree 9ead 2e /irst( Rea Ch( # of Written and Interpersonal Communication. Rea Ch( 10 of Written and Interpersonal Communication. Rea Ch( 11 of Written and Interpersonal Communication. Rea this -ee<>s +lectronic 9eser%e 9eadings( "artici#ate in class discussion( Res#on to -ee<ly discussion ?uestions( +ote, 1 re-erence -ro* (our .ee'l( rea in! *aterials is re/uire -or eac0 $% res#onse eac0 .ee'. )@ 1A 5ednesday 0!A13A13 )@ !A /riday 0!A1BA13 &ee'l( )u**ar( +on!ra e Activities an "re#aration Inter%ie- and Interrogation 3n ivi ual @ui; 1earnin! 2ea* Ac?uiring Admissible Statements 5or<sheet Note- Wee l! "ummaries #Implications and Conclusions$ are due Monda!s% the last da! of the school wee . Vie. the CInterrogationD %ideo on the student -ebsite( 2onday 0!A1GA13 B

Due

Points

Rea in! Rea in! Rea in! Rea in! Rea in! "artici#ation $iscussion %uestions

Co*#lete the ?ui; pro%ided by your instructor(

)ueA Saturday 0!A1FA13 )ueA Sunday 0!A1EA13

Co*#lete the $ni%ersity of &hoeni' 2aterials* Ac?uiring Admissible Statements 5or<sheet on the student -ebsite( +ach team member is e'pected to participate fully in ans-ering the ?uestions completely( ,eam members are e'pected to contribute a minimum of 300 AB00 -ords per team member(

Course Syllabus CJA/304 Version 3

)ub*it the completed -or<sheet to your instructor for re%ie-(

Week !our: Technological Communication

Details
Objectives 4.1 +'plain ho- technology has affected communication -ithin the different areas of the criminal .ustice system( 4.2 )escribe -ays to use ne- technological communication methods -ithin criminal .ustice settings( 4.3 Compare purposes of speciali;ed databases in criminal .ustice( Rea the 5ee< /our 9ead 2e /irst( Rea Ch( 13 of Written and Interpersonal Communication. Rea this -ee<>s +lectronic 9eser%e 9eadings( "artici#ate in class discussion( Res#on to -ee<ly discussion ?uestions( +ote, 1 re-erence -ro* (our .ee'l( rea in! *aterials is re/uire -or eac0 $% res#onse eac0 .ee'. )@ 1A 5ednesday 0!A!0A13 )@ !A /riday 0!A!!A13 &ee'l( )u**ar( +on!ra e Activities an "re#aration 9ecords )i%ision Assessment Note- Wee l! "ummaries #Implications and Conclusions$ are due Monda!s% the last da! of the school wee . Resource* Ch( 13 of Report Writing for Criminal Justice Professionals )earc0 the Internet for your local 9ecords )i%ision -ebsite( If you ha%e trouble finding it" you may find another 9ecords )i%ision -ebsite( Revie. the 9ecords )i%ision>s practices for ho- it handles police reports( Create a 3B0A to E00A-ord assessment of a la- enforcement 9ecords )i%ision( 3nclu e the follo-ing in your assessment* Are the di%ision>s methods effecti%e for safe police 2ondayA 0!A!BA13 B

Due

Points

Rea in! Rea in! Rea in! "artici#ation $iscussion %uestions

Course Syllabus CJA/304 Version 3

reportingJ +'plain your ans-er( Are the methods ineffecti%e for safe police reportingJ +'plain your ans-er( 8o- is technology integrated into the di%ision>s communication practicesJ +'plain your ans-er( 1earnin! 2ea* 3nstructions ,echnical Communication 2ethods and &ractices &aper and &resentation 6&reparation7 3n ivi ual ,echnology and Communication &aper 4e!in -or<ing on the ,echnical Communication 2ethods and &ractices &aper and &resentation assignment" due in 5ee< /i%e( )aily as needed Substanti%e contributions from each team member re?uired for full points )ueA Sunday 0!A!4A13 !(B

"re#are a E00A-ord paper that e'plains ho- technology affects the communication capabilities of speciali;ed databases in the criminal .ustice system( 3nclu e the follo-ing in your paper* A comparison of at least t-o types of speciali;ed databases" such as the follo-ing* o o o o o 2obile data terminals A/IS 3i%e scan /acial recognition Iris scan

10

&ositi%e effects of ne- technologies on communication :egati%e effects of ne- technologies on communication A discussion about -hich ne- speciali;ed technologies you might -ant to use and -hy 5or*at your paper consistent -ith A&A guidelines(

Week !i e: Communication With Di erse "roups and Special Situations

Details
Objectives 5.1 )etermine effecti%e methods of communication for di%erse groups( 5.2 Analy;e the effect of the Americans -ith )isabilities Act of 1##0

Due

Points

Course Syllabus CJA/304 Version 3

on communication -ithin the criminal .ustice system( 5.3 Identify techni?ues for addressing the challenge of language barriers -ithin the criminal .ustice system( 5.4 Analy;e communication dynamics occurring -ithin incidents" emergencies" and conflict situations( Rea in! Rea in! Rea in! Rea in! Rea in! "artici#ation $iscussion %uestions Rea the 5ee< /i%e 9ead 2e /irst( Rea Ch( 1! of Written and Interpersonal Communication. Revie. Ch( B of Written and Interpersonal Communication. Revie. Ch( F of Written and Interpersonal Communication( Rea this -ee<>s +lectronic 9eser%e 9eadings( "artici#ate in class discussion( Res#on to -ee<ly discussion ?uestions( +ote, 1 re-erence -ro* (our .ee'l( rea in! *aterials is re/uire -or eac0 $% res#onse eac0 .ee'. )@ 1A 5ednesday 0!A!EA13 )@ !A /riday 03A01A13 &ee'l( )u**ar( 3n ivi ual &ress 9elease and 9eflection Summary Note- Wee l! "ummaries #Implications and Conclusions$ are due Monda!s% the last da! of the school wee . +avi!ate to the /ederal 1ureau of In%estigation 6/1I7 -ebsite 6---(fbi(go%7( Clic' on +e.s from the tab located at the top of the page( Clic' on "ress Releases( Revie. the /1I>s top 10 ne-s stories for the past -ee< to see ho- a press release is -ritten( &rite a 3B0A to E00A-ord press release about a current criminal .ustice e%ent or an issue in your state that in%ol%es a di%erse group and potential language barriers( 3nclu e a 3B0A to E00A-ord reflection summary that addresses the follo-ing ?uestions about the press release* 5ho -as your di%erse group" and -hat methods did you use to communicate effecti%elyJ )id -riting a press release about the e%ent re?uire you to be 2onday 03A04A13 )ueA Sunday 03A03A13 10 B

Course Syllabus CJA/304 Version 3

compliant -ith the Americans -ith )isabilities ActJ If so" ho-J 8o- did you address language barriers" if anyJ 5hat -ere the communication dynamics specific to this e%entJ 5or*at your press release and reflection summary consistent -ith A&A guidelines( 1earnin! 2ea* ,echnical Communication 2ethods and &ractices &aper and &resentation &rite a E00A-ord paper" based on the assigned readings and additional resources" describing technology an officer -ould use to communicate -ith another officer" the department" or the dispatch center before or after an incident( Address the follo-ing in your paper* Identify the technological tools that might be used in the communication process( 8o- might current technology be used to communicate more effecti%ely -ithin the %arious areas of the criminal .ustice systemJ 5hat future technologies" not currently in e'istence" do you foresee being used to further communication" particularly in inter%ie- and interrogation situationsJ Create a EA to 1!Aslide 2icrosoftH &o-er&ointH presentation to accompany your paper( 5or*at your paper and presentation consistent -ith A&A guidelines( )ueA Sunday 03A03A13 10

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$ni%ersity of &hoeni'H is a registered trademar< of Apollo Kroup" Inc( in the $nited States and/or other countries( 2icrosoftH" 5indo-sH" and 5indo-s :,H are registered trademar<s of 2icrosoft Corporation in the $nited States and/or other countries( All other company and product names are trademar<s or registered trademar<s of their respecti%e companies( $se of these mar<s is not intended to imply endorsement" sponsorship" or affiliation( +dited in accordance -ith $ni%ersity of &hoeni'H editorial standards and practices(