Chapter 13 1.

When one business is dependant upon the performance of another business, liability performance becomes easier and clearer to determine. a. True b. False 2. A travel agent charging a client a fee for boo ing a hotel or airline reservation, is a clear e!ample of fiduciary responsibility of the travel agent to that client. a. True b. False 3. Common carriers" use of reasonable care to protect their passengers can be compared to that degree of care used by inn eepers to protect their guests. a. True b. False #. An accurate definition for $urisdiction is the authority given by la% or treaty to a court to try cases and ma e good decisions about legal matters %ithin a particular time frame and a particular geographic area. a. True b. False &. Which one of the follo%ing actions could be a sign of a tour operator enforcing an adhesion contract' a. (!cessive cancellation fees b. )nreadable fine print c. *road liability disclaimers d. All of the above +. Which one of the follo%ing statements is incorrect' a. A class action la%suit is the case %hen the same incident affects an individual in the same manner more than once b. A class action la%suit is a case %hen a different incident affects many individuals in the same place c. A class action la%suit is the case %hen a similar incident affects many individuals in different places d. A class action la%suit is the case %hen a similar incident affects many individuals in the same manner in the same place ,. Which one of the follo%ing is the most fre-uently boo ed.purchased over the internet' a. /otel accommodations b. 0estaurant reservations c. Airline tic ets d. Cruise vacations

1. Which one of the follo%ing is not false about tariffs' a. A tariff is the agreement bet%een the airline and the passenger b. A tariff is the agreement bet%een the airline and the travel agent c. Tariffs include an e!planation of ey terms identified on the tic et from any location %here tic ets are sold d. Tariffs must be available for inspection upon re-uest at each airport and city tic et offices 2. To enforce the terms of its tariff, the airline must' a. 3ail a free copy of the full te!t of its tariff to the passenger upon re-uest b. (nsure that the passengers can receive an e!planation of ey terms identified on the tic et from any location %here the carrier"s tic ets are sold, including travel agencies c. 3a e available for inspection the full te!t of its contract 4tariff5 at each of its o%n airport and city tic et offices d. All of the above 16. Which of the follo%ing statements is incorrect' a. Tour operators act as the principal in the provision of travel services %hile the travel agents act $ust as agents b. Tour operators can be held responsible for the failure to deliver services %hile travel agents are not c. The main source of income for travel agents and tour operators comes from the commission earned from the sale of a pac age d. Travel agents can act both as an agent and a principal