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Quality Policy - Honda

Maintaining an international viewpoint, we are dedicated to supplying products of the highest efficiency yet at a reasonable price for worldwide customer satisfaction.

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3 Joys

CE

Honda works to ensure that their products results in 3 joys : Joy for people who buy them Joy for those who sell them and Joy for people who produce them

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Ford
FORD Quality Policy The concept of Ford Quality Excellence emphasizes the importance of quality in everything we do. To us Quality comes first. To achieve customer satisfaction, the quality of our products and services must be our number one priority.The fundamental precepts of Ford Quality Excellence are :

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Ford
Quality is determined by the customer, the customer wants products and services that throughout their life, meet his or her own needs and expectations at a cost that represents value. Quality excellence can best be achieved by preventing problems rather than by detecting and correcting them after they occur.

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Ford
All work that is done by company employees, suppliers and dealers is part of a process that creates a product or service for a customer. Each person can influence some part of that process, and therefore, affect the quality of its output and the ultimate customer satisfaction with our product and services.

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Ford
Sustained quality excellence requires continuous process improvement. This means, regardless of how good present performance may be, it can become even better. People provide the intelligence and generate the actions that are necessary to realize these improvements.

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Ford
Each employee is a customer for the work done by other employees or suppliers, with right to expect good work from others and an obligation to contribute work of high caliber to those who, in turn, are his or her customers.

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Motorola

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Motorola

Our fundamental objectiveTotal Customer Satisfaction

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Motorola

Key beliefs - How we will always act

Constant respect for people Uncompromising integrity

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Motorola

Key goals - What we must accomplish Best in class -People -Marketing -Technology -Product -Manufacturing -Service

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Motorola

Key initiatives
Six sigma quality Total cycle-time reduction Product, manufacturing and environmental leadership Profit improvement Empowerment for all in a participative, cooperative and creative manner.

And creative workplace