GSM NETWORK OPTIMIZATION

Motorola Lifecycle Services

To stake out a leadership position in today’s marketplace,
network operators need to deliver outstanding levels of network
quality and performance. End-users won’t tolerate poor call
performance, and neither can you.
Motorola’s Global System for Mobile communications (GSM)
Network Optimization Service is a multi-vendor solution that delivers
the competitive edge you need for virtually any network, with any
equipment configuration. With this innovative service, our
advanced software tools and portfolio of real-time statistical
modeling techniques, Motorola can help you clearly differentiate
your network quality from competitors. With over 80 GSM supply
contracts worldwide, Motorola’s expertise provides an unmatched
GSM Network Optimization Service.
You’ll know how and where you can improve—based not on spot
testing or theoretical reviews, but on fast, reliable data about actual
performance. You’ll be able to fine-tune your network, maximizing
capacity and reducing associated costs while you enhance call
quality. Ultimately, you’ll gain more loyal and pleased customers
and a healthier bottom line.

THE POWER TO MAKE YOUR FUTURE

Network quality of service continues to be a key differentiator in the race for subscribers. You
must meet expectations for outstanding performance for every user, on every call. Do it at a
reasonable cost and you can achieve a true competitive edge. Motorola’s GSM Network
Optimization Service allows you to achieve levels of network performance unattainable by
virtually any other means. It’s a dramatic advancement over traditional optimization methods,
allowing you to see a precise, up-to-date picture of your entire network rather than simply
checking suspected trouble spots. The results are faster response to performance issues, better
quality across your network, lower operating costs, and more efficient use of your capital and
hardware resources.
FAST AND ACCURATE NETWORK
OPTIMIZATION
Using measurement data generated by real
subscribers as well as the traditional network data
sources, the GSM Network Optimization Service
gives you the tools you need for hardware
optimization, analysis of performance statistics,
database analysis, call trace analysis, and
frequency planning optimization. Now you can
collect data from your entire network—no
matter which vendors’ equipment you use—and
improve performance across the board. Motorola
expertise and automated analysis also means you
get results with significantly shorter cycle times.
TOTAL NETWORK COVERAGE
Because Motorola’s GSM Network Optimization
Service collects data from the entire network, you
are not restricted to data from drive-test routes. By
using actual subscriber data rather than data from
test routes, the service helps you optimize your
network for the majority of users, not just those who
make calls from the tested areas.
IMPROVED CUSTOMER SATISFACTION
An optimized network performs better—and
subscribers notice the difference. So you can
achieve higher customer satisfaction by reducing
the number of dropped calls, thereby reducing
churn and increasing customer loyalty.
LOWER COST OF OWNERSHIP
With Motorola’s GSM Network Optimization, data
are collected automatically from your network,
substantially reducing the dependency on
drive-testing and your associated costs. Accurate
results the first time mean the network can carry
the maximum erlangs at all times, so your network
can operate at peak efficiency.
WHAT YOU CAN EXPECT FROM
MOTOROLA’S GSM NETWORK
OPTIMIZATION SERVICE
The GSM business model is changing. Competition
for subscribers is fierce. Subscribers have more
choices than ever before about which wireless
service to use. To attract, maintain and move
subscribers to high-value services such as data,
network operators must provide unprecedented
quality of service. Higher quality will be achieved
only through fast and accurate network optimization,
arming the operator with:
• Efficient spectrum utilization to meet capacity
demands
• Optimal frequency allocation to ensure good call
quality
• Accurate neighbor topologies to ensure smooth
handovers and call distribution
Typically, networks are optimized immediately after
commissioning, after major expansions or after a
new frequency plan is deployed. The traditional
approach requires several teams of field personnel
to drive pre-defined routes making calls. Each call is
investigated and any potential problem is resolved.
Most network operators rely on such “drive-testing,”
even though the approach is slow and expensive.
Worse, the network is really only optimized for
subscribers who use the same routes as the
drive-test teams.
Subscribers have grown to depend on their wireless
phones and, increasingly, use them in place of fixed
telephony service. So the radio environment of more
and more originating calls is changing. For example,
calls from a high-rise building may be exposed to
interference from distant macro-cellular base stations.
Drive-testing alone cannot optimize the network for
access from these locations.
Analysis of standard Operation and Maintenance
Center – Radio (OMC-R) generated statistics can
help but generally lacks the detail needed to achieve
the optimum configuration. This is particularly true
in urban locations or areas of terrain likely to cause
complex radio propagation.
Motorola’s GSM Network Optimization Service uses
advanced techniques to harvest the measurement
reports from actual mobile traffic. By applying
advanced statistical techniques, Motorola experts
can deliver fast and accurate recommendations to
help operators of mature networks fine-tune
frequency planning, network topology, hot spot
detection and antenna set-up.
HOW WE WORK
Motorola’s GSM Network Optimization is a
multi-vendor solution, designed to use data from
any network, regardless of composition. Data are
typically gathered over a full network usage cycle,
typically one calendar week, in order to capture
cyclic traffic changes caused by subscribers using
their phones in different locations during working
hours, in the evenings and on the weekends. The
different loading patterns generated by the traffic
variations caused by users changing locations are
also considered as critical input to the optimization
frequency planning process. Because analysis is
largely automated, results will typically be available
within one week of data collection.
Timely analysis allows even fast-expanding networks
to be maintained in a high performance state.
Likewise, rapid iterations on small sections of the
network allow new and expanded sites to be
optimized quickly. The end result of network
degradation during expansion is minimized.
REAL CASE DEPLOYMENT OF 2G MULTI-VENDOR
OPTIMIZATION SERVICE
Recently, a major European operator needed to
enhance their system performance levels in order to
successfully ‘pass’ a regulator audit. Performance
targets were given to Motorola that had to be met or
exceeded. Key amongst these targets was the
Dropped Call Rate. The graph shows the effect of
Motorola’s GSM Network Optimization Service on
this metric. The results are dramatic, showing a
37% reduction in dropped calls.
MOTOROLA’S GSM NETWORK
OPTIMIZATION SERVICE FEATURES
• Clearance of faults not identified by normal fault
management methods
• Identification of specific network problems such
as poor handover performance
• Carrier to Interference (C/I) matrix
• Recommended changes to neighbor list to
ensure appropriate cell handovers
• Recommended changes to BTS power output and
antenna tilts
• Recommended frequency planning for fixed,
Broadcast Control Channel (BCCH), and hopping carriers
MAKE YOUR MOVE TO OPTIMAL
PERFORMANCE
Let Motorola’s GSM Optimization Service provide
you with the right tools and people to improve
network quality of service and to help differentiate
yourself from the competition. We’ll include
specific details on corrective actions, and we’ll
work with you on formulating and implementing
the right solution.

MOTOROLA’S GSM NETWORK OPTIMIZATION

METHODOLOGY
HARDWARE ANALYSIS
• Analysis of potential hardware problems in the
network not detected by ‘normal’ fault
management methods
PERFORMANCE STATISTICS
• Analysis of performance statistics, with standard
graphical information sheet for each cell
• Analysis of potential hardware problems in the
network not detected by ‘normal’ fault
management methods
DATABASE ANALYSIS
• Investigation of inconsistent default settings
• Analysis of efficient use of assigned spectrum
• Correct implementation of features
CALL TRACE ANALYSIS
• Detects problems with antenna tilts
• Detects problems with Base Transceiver
Subsystem (BTS) output power
FREQUENCY PLANNING OPTIMIZATION
• Re-definition of handovers and assigned frequencies
MOTOROLA, INC.

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www.motorola.com/networkoperators

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