Personal Data

Name : Md. Nor Ismat bin Selamat

Date of Birth/ : 16th September 1983/

Age 25 years

IC No : 830916-01-5003

Gender : Male

Marital Status : Single

Address : No 7, Jln SS2/66, 47300 Petaling Jaya, Selangor

Tertiary Education : Bachelor of Business Administration (Hons), IIUM (2006)

Computer Literacy : MS Office 2003-2007, MS FrontPage, SPSS, Adobe Photoshop, Adobe Acrobat, Adobe
Illustrator, Microsoft CRM, Siebel 7 CRM software.
Language Fluency : English 10/10
Spoken/Written Malay 10/10
Japanese 5/0

Skills : Interviewing skills, moderate sales skills, negotiation skills, conducting trainings and
seminars, event planning and management, basic project management, basic technical
writing.

Strengths : Team-player, able to communicate well, can adapt well with any situation, fast learner,
persistent when the situation requires it.

Contact No : 016-206 1609

Summary of Professional Experiences

Company Duration Designation/Progression

Custommedia Sdn Bhd
Malaysian Software Testing Board
(MSTB)
Sure Holdings
Sheffield Resources Sdn Bhd
Permodalan Nasional Bhd
IIUM Research Centre
January 2009 – July 2009 (7-month Executive, Senior Management Office
contract, ending 31 July 2009) (Contract)
January 2009 – July 2009 (7-month Executive, MSTB Secretariat (Contract)
contract, ending 31 July 2009)
September 2008 – November 2008 HR/Admin Executive (Contract)
September 2007 – August 2008 (11 months) Search Consultant
April – June ’06 (3 months) Management Trainee
June ’03 – Nov ’05 (2 years, 5 months) Research Supervisor
Details of Professional Experiences

Name of Company Custommedia Sdn Bhd

Duration January 2009 – July 2009 (Contract)
Designation Executive, Senior Management Office
Reporting to Mr Amiruddin Ja’afar Sidek (Chief Operations Officer)
Reason For Leaving End of contract
Custommedia Sdn Bhd (Custommedia) is a CMMI and ISO 9001 certified MSC-status company, which continuously looking forward to
expand our business and operations using local and international expertise. Incorporated in 1990, our core objective is to develop solutions
that address specific and unique requirements of clients in all sectors of industries, government agencies and educational institutions.
Duties/Responsibilities:

• Administrative / Senior Management Office Functions

o Preparation of official letters
o Filing of official documents
o Maintain and monitor Senior Management’s schedule
• Event Management
o Provide content for collaterals
o Arrange for venue for event
o Keep track of event preparations
o Event involved in:
 Custommedia Free Talk, February 2009, TPM Resource Center Auditorium, Technology Park Malaysia,
Bukit Jalil, Kuala Lumpur.
 Custommedia Test Talk – event had to be cancelled due to company’s changing priorities.

Custommedia is also the current Secretariat for Malaysian Software Testing Board (MSTB).

Name of Company Malaysian Software Testing Board

Duration January 2009 – July 2009 (Contract)
Designation Executive, MSTB Secretariat
Reporting to Mastura Abu Samah (President)
Reason For Leaving End of contract
Malaysian Software Testing Board (MSTB) is a voluntary and non-profit organization that represents the national industry interests and
promotes the broad profession of software testing.
Duties/Responsibilities:

• Event Management
o Liaise with hotels/training centers in terms of booking of venue
o Liaise with Creative Unit in terms of collateral preparation
o Liaise with potential collaborators in terms of sponsorship and participation in event
o Monitor progress of preparation for event
o Handle inquiry regarding event
o Events handled:
 Custommedia Free Talk, 11 February 2009
 MSTB Test Talk, 3 April 2009
 MSTB Board of Directors Meeting, 9 April 2009
 SOFTEC09, 20 July 2009
 ISTQB Certified Tester Examination
• Public Relations
o Liaise with PR company with regards to press releases
o Provide necessary information and data needed by PR company for press releases
o Handle formal correspondence through phone, email, and letters
• Administrative / Senior Management Office Functions
o Manage President’s schedule
o Arrange for President’s appointments and meetings
o Handle inquiries via phone, fax, email and snail mail
• ISTQB Certification
 o Update examination database as per exam registration form
o Notify examinees about examination details (date, time, venue, format)
o Prepare examination collaterals
o Update examination results
o Notify examinees on their results (pass/fail, marks, re-sit date)
o Prepare examination certificates
o Courier examination certificates

Name of Company Sure Holdings

Duration September 2008 – November 2008 (Contract)
Designation HR/Admin Executive
Reporting to James Efisio Paolo Pala (Managing Director)
Reason For Leaving End of contract
SURE HOLDINGS was formed in 2000 to offer property acquisition opportunities to a wide range of people wanting to get involved in the
growing and exciting business of Wine and Real Estate.
Duties/Responsibilities:

• Human Resources:
 Recruitment of new sales people
 Preparation of training manuals for new sales people
 Analyze, develop and present ideal reward plan for sales people
 Monitor attendance and performance of sales people for salary report
• Office Administration
 Manage the Sales Office/Head Office of Sure Holdings
 Ensure that sales and marketing-related documents are sufficient
 Ensure that office supplies are sufficient
 Ensure that pantry supplies are sufficient
 Ensure cleanliness of the office
 Ensure facilities in the office are working properly
 Check on incoming faxes. Forward relevant faxes to respective recipients
 Filter incoming emails. Forward relevant emails to respective recipients
• Marketing Support
 Send out contact reports prepared by sales people to respective prospects via email
 Fill up and send out wine order form to customer service
 Rectify any mistakes with regards to bounced emails to prospects. Make sure the emails are re-sent successfully
 Minor assistance in lead generation
• Receptionist

 Answering and transferring all incoming calls

 Receiving of documents
 Relay company information to all staff

Name of Company Sheffield Resources Sdn Bhd

Duration September 2007 – August 2008 (11 months)
Designation Search Consultant
Reporting to Christinathan Amirtham (Managing Consultant)
Reason For Leaving Looking for better opportunities
Sheffield Resources, a fully owned subsidiary of Sheffield New Zealand, is a One-Stop HR Solutions Provider, in the areas of Recruitment,
Organizational Development strategies, Career Transition Management and providing services in the Outsourcing of HR functions.

The company operates in Auckland, New Zealand, and in Asia from Kuala Lumpur in Malaysia.
Duties/Responsibilities:
  Business Development:

 Cold-calling to companies in order to extend Sheffield Resources’ services to them

 Discuss on solutions to be provided to potential clients
 Analyze, develop and present attractive solution packages for strategic partnering with potential clients
 Follow-up on progress with potential clients

 Recruitment / Executive Search

 Analyze and understand the JD and requirement details as requested by client.
 Narrow down the industries and companies to target for search. Normally, the target would be companies who are direct
competitors or are in the same industry, unless requested otherwise.
 Gather necessary information about targeted candidates (employees who are currently holding the same position or a level
lower):
o Name
o Office direct line / Extension number
o Mobile number
 Engage and qualify targeted candidates. At this point, I assess whether the person is interested to explore the opportunity,
his/her current salary, and how well s/he can communicate.
 Acquire targeted candidates’ CV and match against clients’ requirements.
 Arrange for qualifying interview with candidates. The aim for the interview is to assess and match the candidates’ capability
on paper versus actual capability, to assess the candidates’ personality and communication skill, and other traits that are not
presented on the CV. Information gathered during the interview will be helpful in profiling the right candidate(s).
 Profile qualified candidates to client and arrange for interview between client and candidates.
 Utilize other methods and channel to enhance search effectiveness.
 Training
 Assist trainer in preparing materials and necessary equipments for training.
 Assist trainer in preparing the props at training venue.
 Assist trainer to conduct training module.

Name of Company Permodalan Nasional Berhad

Duration 3 months (Practical Training)
Designation Management Trainee
Reporting to Pn Salmah Abu
Reason For Leaving End of Practical Training

Duties/Responsibilities:
 Assist staff with data handling (entry, inspection, and cleaning) using the software provided by the company.
 Assist staff with management of unit trust application (inspection of certificates, matching of application certificate and
information in database, termination etc).

Name of Company IIUM Research Centre

Duration 2 years, 5 months
Designation Research Supervisor
Reporting to Azrul Hisyam Wakichan, Research Assistant
Reason For Leaving End of contract & graduated from studies

The Research Management Centre of the International Islamic University Malaysia formerly known as Research Centre was established by
the University Senate in 1991. The main objective of its establishment was to promote and coordinate the research activities of the
University.

Duties/Responsibilities:

 Recruit enumerators
 Brief enumerators about task, modus operandi, and ethics as enumerators
 Manage and coordinate research operations (transportation, allowance etc)
 Supervise research operations and inspect consistency of data gathered
TRAINING COMPLETED

Sept ‘03 Workplace Readiness Training, Professional American Management Alliance

Sept ’09 – Ministry of Human Resource (MoHR) Train and Place Programme @ VADS Berhad
Nov ‘09

LAST DRAWN REMUNERATION

Basic Salary per month 1900

Fixed Income eg:

a) Car Allowances -
b) Contractual Bonus -
Variable Income eg:
a) Performance Bonus -
b) Incentive -
c) Housing Allowance -
d) Petrol Allowance -
e) Car Interest Subsidy -
f) Interest Free Car Loan -
g) Dental Allowance -
Other Benefits eg:
a) Company Car -
b) Insurance Cover Self/Family -
c) Outstation Travel -
d) Annual Leave Entitlement 1 day/month
e) EPF Contribution Self/Company 11% / 12%

EXPECTATIONS

Salary: RM2500

Overseas assignment: Yes

REFFERENCES:
Ms. Nor Zuleeyana Bt Osman
Knowledge and Development Specialist, VADS Berhad
zosman@occ.vads.com
Tel: 017-3722418

Pn Nurlaily Arifin
Senior Executive, Secretariat, Malaysian Software Testing Board
secretariat@mstb.org
Tel: 012-2381555

Asst. Prof. Dr. Ahmad Zaki Hj. Ismail

Head of Department, Department of Business Administration
ahzaki@iiu.edu.my
Tel : 013-3913392