CABI works with farmers, mobile operators, content providers,
extension services and industry bodies to provide mobile services across the whole agricultural supply chain. The growth of mobile in developing countries, and rural regions in particular, presents an opportunity to deliver critical, information-based agricultural services directly to rural smallholder farmers. Access to the right information, absorbed and applied correctly, can increase productivity and improve livelihoods in many of these farming households. Across the developing world, around 40% of people now actively subscribe to mobile services, with 130 million new subscribers every year, and mobile (2G) coverage is around 95% by population 1 . In addition, the number of mobile-broadband subscriptions in developing countries surpassed those in developed countries in 2013, reaching a total of 1.1 billion 2 . CABIs Direct2Farm mobile-enabled agriculture information service is being used to underpin multiple agro-advisory services across India and Africa. A key feature of these mobile services is the ability to reach large groups of remote users such as rural farmers. They are therefore being used to complement existing eld-based extension services operated by Governments and private industry. Targeted information is being pushed out to farmers by text and voice message and farmers are able to contact agricultural experts via mobile helplines or use Interactive Voice Response (IVR) systems to pull the information they need. Not only can mobile services be used to provide information directly to farmers, they can also be used to gather information from the eld. CABI has developed a data collection application that is being used by extension eld workers equipped with smartphones or tablets to gather and process information from remote sites both quickly and efciently. The highlights of our work to date include: Delivery of agro-advisory services to around 4 million fee-paying smallholder farmers Creation of a core information product; a database of actionable agricultural extension information (factsheets) Development of mobile data collection application and systems to enable extension workers to gather and analyse eld data Development of web based analytics and inference tools CABIs expertise in indexing and managing vast amounts of complex data, combined with our experience in agricultural best practice, soil health, and plant pests and diseases have allowed us to harness mobile solutions to improve livelihoods of smallholders worldwide. 1. GSMA Mobile for development Intelligence: Scaling Mobile for Development A Developing World Opportunity, 2013 2. ITU World telecommunication / ICT database (estimate), 2013 KNOWLEDGE FOR LIFE about CABI CABI is a not-for-prot international organization that improves peoples lives by providing information and applying scientic expertise to solve problems in agriculture and the environment. CABI is a global organization Our geographical spread enables us to share knowledge and apply solutions that may be developed elsewhere in the world but are relevant to your business in your region. staff expertise CABI has at its disposal a unique combination of business, content management, technical and project management skills in mobile that enables us to produce world class products, information services and scientic outputs aimed at meeting the needs of a variety of stakeholders including private sector, farmers, researchers, governments and policy makers. a unique membership-based structure CABI gives its partners a bridge to developing-world governments, providing them with unique insights into the needs of their priority countries. Our member countries guide our agenda and we support them to address their priority development objectives. putting research to practical use In addition to our excellent technical expertise, we are known for our practical approach, which involves training trainers, engaging with entrepreneurs and using new technologies to deliver development impact on the ground. partnerships One of our greatest strengths is our ability to work in partnership with different types of organizations in the public and private sector. We develop and implement collaborative projects with national, regional and international organizations. with thanks to our mobile partners and donors who include: CABI Development Fund (CDF) Department for International Development (DFID) GSMA mAgri (Bill & Melinda Gates Foundation, United States Agency for International Development (USAID)) International Coffee Organization (ICO) Coffee Board of India Common Fund for Commodities (CFC) IFFCO KIsan Sanchar Limited (IKSL) International Livestock Research Institute (ILRI) Digital Green Handygo Technologies Directorate General of Agriculture and Adoptive Research, Punjab Contact: Sharbendu Banerjee, Global Director Mobile, CABI, 2nd Floor, CG Block, NASC Complex, DP, Shastri Marg, Opp. Todapur Village, PUSA, New Delhi 110 012, India Tel: +91 (0)11 25841906 F: +91 (0)11 25842907 E: s.banerjee@cabi.org www.cabi.org Third party information KNOWLEDGE FOR LIFE www.cabi.org case study: IKSL agro-advisory service CABI has provided content and content quality assurance services to IKSL since 2009. IKSL is a joint venture between the Indian Farmers Fertiliser Cooperative Ltd (IFFCO) the largest farmers co-operative in India and Airtel, the countrys largest mobile network operator, along with Star Global Resources Limited, a rural telephony company. In 2008, IKSL launched a voice-based mobile agricultural information service to empower rural farmers and reinforce the IFFCO cooperative. By 2012 there were around 4 million subscribers to the service. IKSL distributes Airtel SIM cards branded Green SIM to its IFFCO members and other farmers. The Green SIM functions as a normal SIM as well as providing the agricultural valued added services. The user receives 5 recorded voice messages, free of charge, each day covering both local and national agricultural topics. Green SIM users access an Agri Helpline where they can get answers from agri-experts to any farming question they care to raise. At the heart of the service is a database of content that has been gathered from local agricultural institutions and universities. Using state and national institutions to provide content ensures that it is highly relevant and accurate, which helps build trust among the farmers that use the service. CABI plays a vital role in this process by subjecting the content database to regular and rigorous quality assurance processes. CABI also devised the protocols that cover the standardisation of data, content sourcing and editing which are unique to IKSL. case study: Caf Mvel mExtension service In 2012, CABIs Direct2Farm Service was customized into a mobile extension service for the coffee farmers of India. This service, named Caf Mvel is aimed at providing information and advisory support to around 150,000 coffee farmers in southern India. This programme is supported by the Coffee Board of India, the International Coffee Organization and Common Fund for Commodities. Features of the service include an interactive FAQ (Frequently Asked Question) section, accessed by an IVR, a private discussion thread between planters and experts, functionality to broadcast voice casts of the discussion threads to a community, and market and weather information voice feeds. CABI is providing the end-to-end mobile information solution for the service and is responsible for the overall knowledge management and analytics. The Coffee Board of India is the major content and advisory service provider and CABI is working with other providers such as the Indian Meteorological Department, to supply weather based advice and information. In future, the service will integrate coffee processing and marketing businesses, thus offering a complete one-stop-shop solution for the coffee farmers. case study: GSMA mFarmer initiative mKisan In 2011, CABI joined with Handygo Technologies, International Livestock Research Institute (ILRI) and Digital Green, in a consortium, to develop and implement mKisan, a mobile enabled agri-service for 1 million farmers in India. This consortium is funded through the mFarmer grant of the GSMA Foundation, under its mAgri programme supported by the Bill & Melinda Gates Foundation and USAID. The service delivers authentic, validated agriculture information through an Interactive Voice Response (IVR) system accessible from any mobile phone. Using voice as the primary communication medium overcomes literacy barriers and targets the poorest population. Through using the service, farmers are able to learn directly from agriculture experts through a real-time and interactive helpline and watch mobile videos (provided by Digital Green) demonstrating farming best practices and techniques. These videos help facilitate community learning at a large scale. Since its launch in July 2012, the service has been used by over a million farmers and about 300,000 of them have continued their subscription. In order to support continual improvement of the service, baseline surveys are used to capture farmers proles and information needs. In July 2013, a Farmers Helpline using Hindi language was added to the service. This will enable farmers to call a short code from their mobile phone and speak directly to a subject matter expert in their own language. CABI is the principal knowledge partner in the mKisan service and the Direct2Farm database forms the backbone of the content development and quality assurance process. The database not only captures information on crops, but also on livestock, provided by ILRI. In addition, CABI also provides scientic backstopping to mKisan service, and provides agriculture experts to the mKisan Farmers Helpline. case study: E-Zaraat mobile extension service About 4 million farmers in the Punjab region of Pakistan rely on government extension ofcers as the main source of agricultural information. However, the ofcers often have difculty reaching all the farmers due to the geographical spread of the region. If rural small holder farmers are to succeed, they need timely access to the latest information on crops, weather and market prices. The E-Zaraat project, in partnership with the Directorate General of Agriculture Extension and Adaptive Research, Pakistan, is developing Information and Communication Technology (ICT) solutions to support the extension services to get these farmers the information they need, when they need it. The project is being piloted in three districts in the Punjab region: Vehari, Sialkot and Sargodha. To date, a baseline survey has been completed, documenting the prole of farmers, their information needs, current agricultural practices and womens role in the rural economy. A web application for data entry and analysis, and a mobile application for data collection from the eld have been developed; and a call centre has been deployed to provide extension services to the farmers. The E-Zaraat service will create better linkages between extension experts and the farmers, in order to help them produce better crops that can fetch better prices. E-Zaraat will enable a more on-demand extension advisory model that will help deliver scarce extension resources to where they are most needed. Direct2Farm Information Schema Information Aggregation Information Dissemination Content Development & Quality Assurance Research & Policy Framework Real-time data collection Analytics Academia Research Private sector Policy makers Agri-Extentionists Rural service providors / NGOs Farmers (through mobile operators) Digitization Ag. Extension Literature Repurposing CABI Factsheets Quality Assurance Standard Operating Proceedures Quality Control Workow CABI Direct2Farm Knowledge Repository