Beverage

Beverage Service

Set up lunch: red wine glass and water glass

Check table set up
Set up station

1. Offer regular water: this goes free

If the passenger wants bottled water; offer

Plain
Sparkling

Water goes always with ice inside the pitcher.

If the passenger wants plain water, you serve it on the table, using the snout of the bottle to
serve.

If the passenger wants water with ice, you pick up the glass and serve it from the side of the
passenger to avoid any accidents, using the side of the water pitcher to serve.

For any prepared, canned or bottled beverage, we ask for the card to charge for it as soon as
the passenger orders.

The amount of water to be served is 3/4.

2. Ice Tea: this goes also free

Have Ice-Tea pitchers ready, at least two.
Have ice tea cups ready to serve together with ice spoons, or with straw.
Serve ice cubes half the cup
Drop a lemon slice into the glass
Serve the ice tea leaving two fingers of space not filled

Pick up the cup from its bottom, never from the upper side.

3. Soft Drink: (sodas) any kind of sodas we offer onboard are canned.

You bring the glasses and set up the table before you serve.

Open the canned soft drinks with one hand.

4. Wine

5. Cocktail

6. Beer

7. Liquor

Apperitive liquor and apperitive cocktail are not the same.

Wine

An alcoholic beverage, 99 % made of fresh grape juice under a fermentation process. 1% of
other fruits; apple, berries, fermented rice, cherries, etc. it contains 12-14 % of alcohol.

Beer It is a diuretical beverage. It helps to expulse anything out of our
kidneys. It contains 5-7 % of alcohol.

1. Fermentation: Means that the sugar from the grape juice is converted into ethyl alcohol and
carbon dioxide. Grape Sugar + Yeast Ethyl Alcohol + CO
2

Fermentation of Sparkling wines takes 3-6 months
Fermentation of champagnes takes 1.5 to 3 years

2. Vinification: process to make wine.

To make a wine, the 1
st
step is the harvest.

Vinification begins with the crushing process, then the stilling and then the fermentation
process that usually takes 14 days. For wines that dont need any maceration, they go straight
to the filtration process, then the bottling process, then the labelling, then the storing, selling
and consuming.

















Carbonated
Sparkling
Champagne
These have
bubbles
Also sparkling
They go through
Two fermentation
processes
Non
Carbonated
White
Red
These do
not have
bubbles
They go through
One fermentation
process
These are the ones
called Table Wines
Because they dont
have bubbles

Rose/Blush




Wines can be:





















They can have a second fermentation process after 14 days.

Champagne is named after the region of Champagne in France. Fermentation takes 1.5 to 3
years.

Charmat Method: second fermentation process to make sparkling wines which takes place in
separate containers such as stainless steel or wooden ones.

Yeast leavening agent (used in bread and beer)
Leaven substance (such as yeast) which causes a batter or dough to ferment and rise
















Sweet
Light body
With certain amount
of grape sugar. 5 - 7
% of alcohol.
Medium
Medium body
Its slightly sweet. 7 -
12 % of alcohol.
Dry
Full body
Total absence of
grape sugar. 12 - up %
of alcohol.


Champagne: after the 1
st
fermentation process, the whole juice is transferred into the bottles
of champagne where the 2
nd
fermentation takes place. This is what we know as Champenoise
Mthode.

Champenoise Mthode (Methode Champenoise): 2
nd
fermentation process to make
champagnes taking place into their own bottles (same bottles).

































White wines white grapes

Red wines black grapes

Rose/Blush wines black grapes

It is possible to make white wine from black grapes by fermenting just the pulp of the grapes
without the peel.

To make Rose/Blush wines, ferment the grapes for a shorter period of time, and do not let it
have much contact with the peel of the grapes.

Provenance of Grapes

White Grapes
























Black Grapes

















Chardonnay
Sauvignon Blanc = Fum
Blanc (USA)
Chenin Blanc
Pinot Blanc
Semillon
Sylvaner

France

Pinot Grigio
Cortese
Vernaccia
Italy
Zinfandel


Muller-Thurgau
Riesling
Gewrztraminer

Germany
Cabernet Sauvignon
Malbec
Merlot
Gamay
Syrah
Pinot Noir
Pinot Meunier

France

Barbera
Sangiovese
Nebbiolo
Italy








Champagnes: are only made with authorized grapes.

Pinot Noir
Pinot Meunier
Chardonnay


Any bottle of wine will always be served at the right temperature.

T ---> 4 ---- 4 ---- 2

1. Champagnes
Sparkling

2. White wines
Rose/blush

3. Red


Depending on the place where you work, you need to have a camera to have wines at the right
temperature. It is important to serve wines at the right temperature.























Grenache
Tempranillo
Rioja Crianza

Spain
These are the best
ones because of their
aging process
Between 6 to 10C
Between 8 to 12C
Between 16 to 18C
RT (Room Temperature)
Chambr = RT
Pairing: (Maridage) marriage between wine and food.

With fish suggest white wine. (But it is the passenger who will decide with what wine to
eat his food)

Suggest the passenger drinking some water before tasting the wine if he is eating a spicy food.

Two different important aspects. To combine to sell wine to the passenger, never forget to use
the Hook, Line and Sinker.


























White wine grapes

Every single wine has its personality.

White wines will always taste

White-yellow fruits or herbal


Red wines will always show

Red/black fruit flavors
Chocolate or wood

Chardonnay grape is the only one that can be consumed up to 4 years. This is the best grape in
the world. Because it is the only white grape that can age in a wooden barrel and in a stainless
steel. It usually picks up vanilla overtones in its aromas and flavor.
White wines
Fish
Seafood
Salads
Soups
White meat (chicken, turkey,
pork; except
duck)
Rose wines
Desserts
Pastas with light sauces or
without them
Cold cuts
Red wines
Red meat
Cheese
Heavy food
It must be consumed
Young (6 months to 2 years)

White grapes do not produce tannin by themselves.

Tannin is a black grape element that allows wine to age for a long time.

Black grapes can age longer. E.g. Cabernet Sauvignon from 5 to more years.

Tasting Wines

When tasting wine, each wine tastes different to each person.

Why do wines show different flavors?

Because there are usually other fruits in the same land that transmit their flavors through the
soil and water.

Sauvignon Blanc: (Fum Blanc) wine that usually shows a melon flavor when it grows in
regular weather conditions, but when it grows in a cool climate, it will show herbal or grassy
aromas and flavor.

If you drink a Sauvignon Blanc and read the label and it says it grew in a cool weather
condition, it will have a grassy flavor.

Pinot Blanc: (At Napoleons time considered the poor mans Chardonnay) It has the capacity to
adapt and produce white wines, light dry or pleasant.
It has to be consumed young because after 2 years the fruit flavors disappear and it doesnt
taste the same anymore.

Parmentier introduced Pinot Blanc in the court

Chenin Blanc: it makes white aromatic and fragrant wines with high acid level. It can also make
dry or very sweet wines.

Riesling: it makes very fruity white wines with high acid levels as well and zesty aromas and
flavors.

Zesty the outer peel of a citrus fruit, skin of citrus fruits.

Gewrztraminer: its noted for its floral fragrance and its spicy flavors. It is often paired with
spicy foods.

A spicy wine at the contact with the palate and saliva will feel prickly and effervescent.

It combines with chicken curry
Aglio Olio Pepperoncino
Pescado a lo macho
Ceviche

Black Wine Grapes

Barbera: From Piedmont region in Italy. It looks like Cabernet Sauvignon but it has a high acid
level. The higher acid levels make it an especial match with full flavored foods with tomato
sauce involved.

With Bolognesa
Chicken cacciatora
Beef paillard
Gazpacho

Soup with cheese red wine
Soup alone white wine

Nebbiolo: from Piedmont region in Italy. It has a lot of tannin and it can age very well. It is the
grape responsible for the production of two of the three most popular reserves or aged wines
in Italy, that are Barolo and Barbaresco.

Reserved wines have to have at least 5 to 6 years of aging.

Grenache: (Garnacha Tinta) is a grape widely grown in Spain. It makes fruity red wines but
with light red color (clear) alike a Ros.

All red wines will have a red fruit, black fruit, chocolate or wood flavors.

Merlot: grape, it doesnt have much tannin. It has low tannin so the wines will mature faster
and they will have a softer texture. It usually shows a ripe berry flavor and aroma in its wines.

Malbec: grapes that make super red wines, inky red color wines almost violet. It is commonly
used in blending. E.g. in France Malbec is blended with Merlot and Cabernet Sauvignon to
create Bordeaux.

Cabernet Sauvignon: Its the best black grape but it also depends on its time of aging. It
produces very good red wines with tannin levels and with a long aging potential. The average
aging potential for Cabernet Sauvignon is 5 to 10 years. When it grows under regular weather
conditions, its wine will usually show a dark cherry, cedar, tobacco or black currant flavors and
aromas, but if it grows in a cool climate, the wines that it makes will have a green pepper or an
olive flavor and aroma.

This grape can last more than a hundred years depending on the condition.

Shiraz: (Syrah) it makes full rich wines of intense color and flavor. In warm climates like
Australia, Shiraz grape produces wines with sweeter and riper tasting. But in cool weathers like
in France, it will have a pepper and spicy aromas and flavors.

Shiraz Australia Sweet
Petite Shiraz USA Sweet
Syrah France Spicy

Gammay: (Womens wine) it produces wines with low alcohol levels, very fruity and with acid
levels. Any bottle of Gamay has to be drunk young similar to the white wines (within 2 years)

Pinot Noir: One of the three authorized grapes to make champagne. It requires special
conditions for its growth such as warm days and cool nights.
During the growing season if Pinot Noir grape receives too little heat, the wines will be thin
and pale (no color). But if the growing season is too warm, the wines will be overripe or
cooked, flavors and aromas.
The most common flavors and aromas in Pinot Noir wines are strong cherry and Strawberry.

Pinot Meunier: one the three authorized grapes to make Champagne. It makes light and fruity
wines. This characteristic fleshes out the champagne that it makes adding softness and
fruitiness.

European Market

White Wines

Brand Type Country Grape
Soave White Italy Chardonnay
Batasiolo (Langhe) White Italy Chardonnay
Gavi di Gavi White Italy Cortese
Vernaccia (di San
Gimignano)
White Italy Vernaccia
Pinot Grigio White Italy Pinot Grigio
Fum Blanc White USA Sauvingon Blanc
Chardonnay (Private
Selection Robert
Mondavi)
White USA Chardonnay
Woodbridge White USA Chardonnay
Errazuriz White Chile Chardonnay
Deinhard White Germany Riesling
Chablis (Permier Cru) White France Chardonnay

Rose Wines

Brand Type Country Grape
Mateus Rose Portugal These wines have to
be served at 8 to 12
C
They can be made of
any black grape
Lancers Rose Portugal
Cipresseto Rose Italy
La Schiava Rose Italy
Zinfandel Rose USA

Red Wines

Brand Type Country Grape
Morago Red Italy Cabernet Sauvignon
Barolo Red superior wine Italy Nebbiolo
Pinot Noir (Robert
Mondavi)
Red USA Pinot Noir
Brunello (di
Montalcino)
Red superior wine Italy Sangiovese
Tarsus Red Spain Tempranillo
Chateauneuf du
Pape
Red superior wine France Shiraz and Grenache
Merlot Montana Red New Zealand Merlot
Reserve
Barbaresco Red superior wine Italy Nebbiolo
Barbera dAsti Red Italy Barbera
Beaujolais Villages Red France Gammay
Merlot Robert
Mondavi
Red USA Merlot

Champagnes

These are served at a 6 - 10 C
Glasses are sometimes chilled out

Brand Type Country Grape
Dom Perignon Champagne France La Cuve is a base
wine to make
champagnes made
of Pinot Noir grape
Mot and Chandon Champagne France
Gordon Rouge Champagne France
Veuve Cliquot Champagne France

Sparkling Wines

Brand Type Country Grape
Prosecco S.W. Italy
Ferrari S.W. (Dry) Italy
Asti Spumante S.W. (Sweet) Italy
Berlucchi S.W. (Dry) Italy
Valdo S.W. Italy

US Market

White wines

Brand Type Country Grape
Sancerre White France Sauvignon Blanc
Kendall Jackson White USA Chardonnay
Montes Alpha White Chile Chardonnay
Lindemans 65 White Asutralia Chardonnay
Niersteiner White Germany Riesling
Piesporter White Germany Riesling or
Gewrztraminer
Rouilly Fuisse White France Chardonnay
Rouilly Fum White France Sauvignon Blanc
Riesling Kabinet White Germany Riesling
Rosemount White Australia Chardonnay
Silverado White USA Chardonnay
Sta. Carolina White Chile Chardonnay

Red wines

Brand Type Country Grape
Don Maximiano Red Chile Cabernet Sauvignon
Baron Herzog
(Jewish)
Red USA Cabernet Sauvignon
Don Melchor Red Chile Cabernet Sauvignon
Penfolds Red Australia Merlot
Rosemount Shiraz Red Australia Shiraz and cabernet
Sauvignon
Swanson Red USA Merlot
Wolf Blass Red Australia Cabernet Sauvignon
Greg Norman Red Australia Shiraz


Cocktails

You need at least two different ingredients to make Cocktails







Cocktail Categories

1. Pre-Dinner Cocktail (Aperitif)
2. After-Dinner Cocktail (Digestive)

Pre-Dinner Cocktails will always be whether medium or dry. We can add spirits, dry liquors and
various fruit juices.

After-Dinner Cocktails are usually sweeter and contain dairy products such as milk or cream.

Aperitif Cocktails

Before passengers eat, try to sell as many aperitif cocktails as you can.

Made with Champagne (Subgroup)

Mimosa: Orange juice + Champagne or Sparkling wine

Rossini: Strawberry + Champagne or Sparkling wine

Bellini: Peach mix + Champagne

KIR Royal: Crme de cassis + Champagne

Crme de cassis crema de arndanos

Champagne Cocktail: brandy angostura (bitter) + sugar + Champagne

With other liqueur

KIR: Crme de cassis + White wine

Americano Cocktail: Campari + Red Vermouth + Soda

Vermouth herb-flavored white wine used in cocktails and as an aperitif
Club soda tonic water

Cocktails
Aperitif
Digestive
Opens our apetite
Helps our digestion
Dry Martini: Dry gin + Vermouth; garnished with green olives

Gin strong colorless alcoholic liquor made from distilled rye and juniper berries

Manhattan: Rye Whisky + Red Vermouth

Negroni: Gin + Red Vermouth + (Bitter) Campari

Daiquiri: White rum + lemon juice

Long Island Iced Tea: Vodka + White rum + Golden Tequila + Triple sec + lemon juice + ice +
coke (or ice tea)

Arnold Palmer: Vodka + lemonade + ice tea

Bloody Mary: Tomato juice + Vodka (carrots, celery and a lemon wedge)

Shirley Temple: Non-alcoholic drink served to underage people. Ginger ale (or any kind of
white soda) + grenadine syrup + orange juice

Ginger ale carbonated water, sugar/HFCS and artificial ginger-flavor (agua
mineral, jengibre, azcar y limn)

Caipirinha: (pinga) Cachaa + lemon juice + sugar

Pingar gotear, drip

Caipiroska: Vodka + lemon juice + sugar

Caipirssima: White rum + lemon juice + sugar

Margarita Cocktail: Tequila + Triple sec + lemon juice

Pia Colada: White rum + Coconut cream + pineapple juice + ice cubes (blended)

Mojito: lime (lemon) juice + sugar + cheater ice + mint leaves + white rum + soda water
(sparkling water)

Mint leaves chervil

Sex on the beach: Vodka + orange juice + peach liqueur + grenadine + ice cubes + (cherry)

Cosmopolitan: ice + citrum vodka + triple sec + rose lime juice (syrup) + cranberry juice + fresh
lemon juice at the end.

Digestive Cocktail

Baileys Alexander: Baileys + brandy white cacao + light cream

Black Russian: Vodka + Kahlua

Kahlua coffee liquor from Mexico

White Russian: Vodka + Kahlua + Light cream

B52: Kahlua + Baileys + Grand Marnier

Shot a thin and small glass

Grasshopper: Crme de menthe + Crme de cacao + light cream


Beers
Alcoholic beverage made under fermentation process of dry cereals.








Hops Lpulo

Classification:

Lager
Red Lager
Dark Lager
Draft (Draught)
Stout

Brand and Origin

Brand Classification Origin
Red Stripe Lager Jamaica
Paulaner Lager Germany
Peroni Lager Italy
Moretti Lager Italy
Amber Bock Dark Lager USA
Bass Ale Red Lager England
Becks Lager Germany
Bud Light Lager USA
Budweiser Lager USA
Guinnes Stout Ireland
Harp Lager Ireland
Heineken Lager Neitherlands (Holland)
Michelob Lager USA
Miller Lite Lager USA
Coors Lager USA
New Castle Dark Lager England
Samuel Adams Red Lager USA
Sharps Miller Non-alcoholic USA
Stella Artois Lager Belgium
Corona Extra Lager Mxico


Barley
Wheat
Hops
Water Sugar
Spirits and Cordials
Cordial liquors are distilled beverage with flavorings.

Spirits are also distilled beverage not flavored but made with a single ingredient. Any spirit or
cordial will hace an average of 45% to 50% of alcohol.

Vodka: a spirit liquor made of Rye, Wheat or Potatoes. Considered a natinal drink of Russia
and Poland.

Greg Goose
Belvedere
Blavod
Kettle one
Kremlyovskaya
Kremlyovskaya Chocolate
Absolut
o Pepper
o Citron
o Kurant
Stolichnaya
Simirnoff

Gin: white spirit made of corn, barley, oats or rye. Consired a national drink in England.

Quintessential Daresbury Gin
Bambay Sapphire
Beefeater
Tanqueroy
Dutch Gin
o Oude Genover
o Jonger Genover

Tequilla: Blue Agave (Cactus) 51%. National drink from Mxico.

Silver (Blanco o Plata)
Rested (reposed)
Aged (aejo)
Gold
1921 Special Reserve from Mxico (100% Blue Agave) aged 8-12 months

Brands of Tequilla

Jos Cuervo
Herradura
Casco Viejo
Siete Leguas
Don Julio
Rum: made of Molasse of sugar cane.

Most light rums or colorless rums came from Puerto Rico.

Most dark rums come from Jamaica.

Baccardi white/gold
Myers dark rum
Malibu
Capitan Morgan
151 Proof rum
Matusalem rum

Whisky: scotch whisky made with rye or barley or corn or wheat.

Boubon whisky: from Boubon Kentucky USA. Traditional whisky. It is also made in Tennesse.

Black label
Blue label
Jack Daniels
Dewars
Johnnie Walker Red, Black or Blue
J & B
Ballantines
Teachers
Chivas Regal
Crown
Old Parr
Swing


Brandy
Distilled wine.

Carlos 1
Metaxa 5 star
Lepanto
Gran Duque DAlban
Jerez

Fruit Brandies

Applejack: USA apple flavor
Calvados: France apple flavor
Framboise: France Raspberry
Kirsh: Austria Cherries
Poire Williams: France Pears

Armagnac: Brandy made in Armagnac in France from which place it takes its name.

Cles des duesXO
Sempe 1978

Cognac: Brandy made in Cognac in France from which place its name derives. Its twice
distilled. We use 90% of Saint Emillion grape and 10% of Folle Blanchi and Colombard. The
aging period of Cognac ranges between 2,5 to 50 years. The age is indicated on the labels as a
code that will be identified as VS, VSOP and XO.

VS Very Special 2,5 yrs
VSOP Very Special/Superior Old Pale 4,5 yrs
Xo Extra Old 6 yrs

Remy Martin
Courvoisier VS 8 yrs
Courvoisier VSOP 8 to 12 yrs
Courvoisier XO 20 to 35 yrs

Hennessy
De Fussigny
Martell
Napoleons wine