Ans : All employers with number of employees 25 and above can open the salary account of their employees under the scheme. However, if the employees are less than 25, then also opening of the accounts under the scheme could be considered on case-to-case basis. '. Wha" a$ "h a#(an"a)s o* opn+n) acco!n" !n#$ CSSS sch%&. A#(an"a)s "o E%p,o-$. Peace of mind by maing the salary payments easy. !reedom from cash handling and payments. !reedom from writing multiple che"ues for employee salary payments #nstant credit of salary across #ndia within $anara ban branch networ from one single point. %ingle &ist of employees with account number and salary amount to be given in the specified format. 'o wastage of official hours of employees for withdrawal of salary A#(an"a)s "o %p,o-. Host of value added services along with no minimum balance re"uirements /. Can I opn 0o+n" acco!n" !n#$ CSSS acco!n" sch% & Ans: At present, opening (oint account under $%%% Account %cheme is not permitted. 1. Wha" +s "h %+n+%!% 2a,anc $3!+$%n" *o$ acco!n"s opn# !n#$ "h sch%& Ans: 'o minimum balance is re"uired for the accounts opened under the %cheme. Page ) of *
4. Wha" +* %- acco!n" 2a,anc )os 2,o5 Rs.166678 a" an- "+%& Ans: +ven if your balance becomes ,ero at any time in the account, the -an levies no charges. Page 2 of *
9. :o I $3!+$ an +n"$o#!c"+on *$o% an ;+s"+n) Cana$a <an= acco!n" ho,#$ *o$ opn+n) Acco!n" !n#$ CSSS sch%& Ans : 'o introduction is re"uired from an e.isting account holder for opening a $anara %uper %avings %alary Account. #ntroduction by the H/ department of the employer in the Application form would suffice for opening of the account. However, in case the corporate is not having account with us then proper introduction is re"uired. Please contact your nearest branch for guidance. >. Wha" +s "h $a" o* +n"$s" app,+ca2, *o$ "h acco!n"s opn# !n#$ "h Sch%& Ans : 'ormal %- interest which is 01 PA as of now, is applicable. #nterest is payable half-yearly, every !ebruary and August on the daily balance maintained in the account. !or amount swept into term deposits under sweep in sweep out facility the rate of interest as per the tenor 2lie )5 days, 03 days, 4) days, )56 days and )year7 sought by the customer through one time re"uest. ?. Wha" "-ps o* ch3! 2oo=s a$ a(a+,a2, *o$ %& Ans: !ollowing types of che"ue boos are available: 'ormal $he"ue boos Personali,ed $he"ue -oos 8 9ulticity $he"ue -oos : Payable at par 8 8 $onditions apply @. Wh"h$ "h Ch3! <oo=s a$ p$o(+## *$ o* cos"& Ans : ;es, $he"ue boos with leaves upto 06 are free per calendar year for the customer as per e.tant guidelines. Above that normal charges are applicable. 16. Can I opn :%a" Acco!n" 5+"h %- Cana$a S!p$ Sa(+n)s Sa,a$- Acco!n"& Page < of *
Ans : ;es, you can open =emat Account and >rading account at our designated branches and your $%%% account can be lined to it. 11. Wha" +s sa,a$- %an#a"& Wh"h$ +" +s co%p!,so$-& Ans : %alary mandate is a declaration by the employer informing?intimating? confirming that the salary of the said employee will be credited to the salary account being opened with $anara -an under $%%%, on regular basis. %alary credit will not be shifted without prior intimation and confirmation from $anara -an branch, where the account is maintained. ;es, %alary mandate is compulsory to open accounts under $%%%. >he salary mandate could be either a collective mandate for all the employees or a separate mandate for each employee. Page 0 of *
1'. Wha" +s s5p8+n s5p8o!" *ac+,+"-& Ans : %weep-in %weep-out is a combination of %avings -an account with fi.ed =eposit account and enables customers to manage their savings in a better way to earn a higher interest on the balances maintained in your %- accounts. >his facility provides automatic transfer of funds beyond /s.)5666?- in multiples of /s.)666?- from your %- a?c to !i.ed =eposit account to earn higher interests at != rate. >his facility also provides transfer of funds, from != a?c to your %- a?c as per your needs, in multiples of /s.)666?-. 1/. Ho5 #o I )" %- acco!n" "$ans*$$# *$o% on 2$anch "o ano"h$ Cana$a <an= 2$anch& Ans : ;ou need to @ust give a letter at your branch and surrender your unused che"ue leaves. ;our home branch is changed as per your re"uest and you continue to use your same account number and =ebit card at your new branch. 11. Wha" a,, can I #o 5+"h "h In"$n" <an=+n) *ac+,+"- o**$# "o % 5+"h %- Sa,a$- Acco!n"& Ans: >he following operations can be done with your internet baning facility: %ummary of Aperative Accounts?>erm =eposit?&oan Accounts. Biew?Cuery transactions in all your Aperative?&oan Accounts. Account =etails of all your Aperative?>erm =eposits?&oan Accounts. !unds transfer facility between your own accounts of the same branch?maintained across $anara -an branches and >hird Parties accounts !unds transfer to other ban accounts using '+!> facility. /epayment of &oan $he"ue ? $he"ue -oo %tatus #n"uiry !ore. /ate ? #nterest /ate #n"uiry >erm =eposit ? &oan $alculator Page 5 of *
$hange Password A%-A- Application %upported by -loced Amount: allows you to subscribe to an issue 2#PA?!PA7 without parting with the money till the date of allotment. 14. Can I )" Mo2+, <an=+n) *ac+,+"- 5+"h %- sa,a$- acco!n"& Ans : ;es, you can avail mobile baning facility with your salary account. Please submit a separate application form available for the same. 9obile baning is offered free of cost. 19. Wha" a$ "h *ac+,+"+s a(a+,a2, +n %o2+, 2an=+n)& Ans : ;ou can chec your balance, generate mini statement, transfer funds to the account with in $anara ban or to the accounts of other bans. A>9 and -ranch locators are also available for your convenience. 1>. Wh"h$ Cana$a 2an= %o2+, app,+ca"+on 5+,, s!ppo$" %- %o2+, han#s"& Ans : ;es, $anara ban mobile application supports DP/%, EAP, %9%, F%%= based transactions. 1?. A$ "h$ an- a%o!n" ,+%+"s *o$ *!n# "$ans*$ "h$o!)h Mo2+, <an=+n)& Ans : ;es, for DP/% and EAP based transaction, funds transfer can be done upto the limit of /s 56,666 per day. !or %9% and F%%= based transaction the funds transfer limit is /s 5666 per day. 1@. Wha" a,, can I #o 5+"h "h T, <an=+n) *ac+,+"- o**$# "o % 5+"h %- Sa,a$- Acco!n"& Ans : >ele-aning gives you the convenience of 20 hours baning on your fingertips. ;ou can avail the following services under >ele baning facility: +n"uiry of account balance =etails of last five transactions $hange of password Page 3 of *
$he"ue status en"uiry %top payment instruction &oan details of retail customers #nformation on the -anGs products?services =emat account details '6. Who% sha,, I no%+na" as a no%+n *o$ %- Sa,a$- Acco!n"& Ho5 can I chan) "h no%+na"+on +* a,$a#- no%+na"#& Ans: ;ou can nominate any individual 2preferably one of your legal heirs7 as a nominee to your $%%% account. ;ou can change the nomination by maing a declaration to that effect, in the appropriate form, which is available at the $anara -an branch. !or more information ? clarification Please contact your nearest $anara -an -ranch. ;ou may also call our call centre no )566 025 66)5 between *:66 A9 to 4:66 P9, all days e.cept on 'ational holidays.