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Improving Productivity and User

Acceptance in SAP Plant Maintenance
and SAP Fleet Maintenance
Jason Moore - Business Analyst, Marathon Oil
DeeDee Kato (on behalf of Tyson Foods, Inc.) Director of
Marketing, Synactive Inc.
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LEARNING POINTS
Case Study Marathon Oil
- Background
- Environment
- End Goal
- How to Get There
- Key points to Take Home
Case Study - Tyson Foods
- SAP Fleet Maintenance Out-Of-Box User Experience
- New GuiXT Streamlined Business Process
- Return on Investment
How Synactive Can Help
Q&A
Learning Points
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You are implementing your EAM solution in a new
area. Time and people are scarce. How do you
increase buy in, save time, and still get your
required data?
Simplify the user interface.
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Background
Marathon Oil Corporation
o S&P 500
o NYSE: MRO
Upstream Oil and Gas
1887 The Ohio Oil Company
2012 Revenue $15.7 billion
2012 Employees 3400
Background
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Environment
Take Over and Grow
Buying an asset under construction
People
Aggressive Growth
Environment
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Environment
Production and Maintenance
Net BOE
Maintenance
Materials
Labor
Help is on the way
Environment
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End Goal
Well-oiled Machine
Maintenance
Materials
Labor?
Planning and Scheduling
End Goal
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How To Get There
Standard Template (Lite)
Offshore to onshore
Reduced complexity
Still capture meaningful data
How To Get There
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How To Get There
Start With The Basics
Maintenance
o Notifications
o Work Orders
o Equipment Hierarchy
SAP First Timers
User Acceptance
How To Get There
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How To Get There
Enter GuiXT
Simplify screens
Smooth out navigation
Based on user role
How To Get There
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Home
Home
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Equipment Hierarchy
Equipment Hierarchy
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Notification Pt. 1
Notification Pt. 1
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Notification Pt. 2
Notification Pt. 2
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Work Order
Work Order
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List View
List View
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Key Points To Take Home
Action Now (With the future in mind)
Aggressive schedule
o Easy to develop
Simple inputs
Relevant outputs
Key Points to Take Away
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LEARNING POINTS
Case Study Marathon Oil
- Background
- Environment
- End Goal
- How to Get There
- Key points to Take Home
Case Study - Tyson Foods
- SAP Fleet Maintenance Out-Of-Box User Experience
- New GuiXT Streamlined Business Process
- Return on Investment
How Synactive Can Help
Q&A
Learning Points
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Introduction and Overview
Tyson Foods, Inc. (NYSE: TSN), founded in 1935 with headquarters in
Springdale, Arkansas, is one of the world's largest processors and
marketers of chicken, beef and pork, the second-largest food production
company in the Fortune 500 and a member of the S&P 500.
Challenges
- Vehicle work orders are time
consuming and confusing for
mechanics
- Poor training results in poor data
quality being submitted
- Vehicle repairs are delayed
causing delayed shipments to
customers
Introduction and Overview
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Vehicle Repair Process
Vehicle Repair Process
[Odometer Entry Process Odometer Entry Reading
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Labor Entry Process
Labor Entry Process
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Warranty Process
Warranty Process
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Out-Of-Box SAP User Experience
Not really User Friendly
Different views are required for different roles
Shop Managers, Parts Managers, etc take time to
understand the complex SAP screens and why they are
inputting data
Errors were being entered in because there were too
many fields and options
Categorizing free text was difficult compared to
dropdown lists or radio buttons
Out-of-box SAP User Experience
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Processes optimized:
IW37 List Work Orders
IW21 Create PM Notification
IW22 Change PM Notification
IW31 Create Order Create Order
IW32 Change Order
ME21N Create Purchase Order
MIGO Goods Issue
IW41 Create Confirmation
IW44 Overall Completion Confirmation
Fleet Maintenance
Case Study: Global Food Processing Company
Fleet Maintenance
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Approach to Solving Business Needs
Needed the ability to enter Notifications, work orders,
issuance of parts, labor odometer readings, and time
confirmation, all on the same screen with different interfaces
based on different roles in the Fleet Department.
Also needed parts warranty alerts prior to expiration.
Needed an easier way to insure equipment was receiving the
proper PMs at the proper time.
Ability to Enter Wash Tickets
Approach To Solving Business Needs
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Streamlined, Simplified GuiXT screens
Streamlined, Simplified SAP GUI Screens
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RETURN ON INVESTMENT
With complete visibility of the entire fleets PM
schedule Tyson was able to manage PMs more
effectively, decreasing breakdowns and increasing
miles run.
The warranty process alone returned $4.3 Million over
last 6 years.
Over $75,000 saving in Decommissioning the Vehicle
Legacy System.
Return On Investment
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Expanded Usage for Plant Maintenance
and Materials Management
After the great results and user acceptance of the Fleet
Guixt screens it was decided to expand the footprint
and create similar cockpits for Plant Maintenance and
Materials Management
Cockpits were created for the maintenance
planners, supervisors, and mechanics.
Along with a Cockpit for the store room personal to
perform their daily tasks all from one screen.
Expand Usage of Plant Maintenance and Material
Management
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Streamlined, Simplified GuiXT screens
Streamlined, Simplified SAP GUI Screens
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Streamlined, Simplified GuiXT screens
Streamlined, Simplified SAP GUI Screens
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BEST PRACTICES
Standardize anywhere you can. SAPs ability to execute
tacks and reports in a variety of different ways and
transactions (which is good for a super user) can be
frustrating to a daily user.
Standard Variants
Drive Best Practices using the system not the user, take
the guess work out. Users with options have the option
to make more mistakes.
Best Practices
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Summary
Simple is always better
Listen to your users
Standardize using variants
Dont hold GuiXT back think outside the box
Summary
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Summary
Sapphire 2013
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Which one do you need?
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stacks for different
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Todays Choices
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Liquid UI WS Platform
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How Can GuiXT Help?
OR
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How Does GuiXT Work?
SAPGUI
Desktop (PC)
SAP ERP
1
1
3
2
1. User makes a
request via
SAPGUI (e.g.
VA01)
2. SAP responds
with VA01
screen
3. GuiXT screen
modifications
are applied
and SAPGUI
draws new
screen for
VA01
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What is GuiXT?
GuiXT is the core engine
integrated with SAP ERP (SAP
GUI) for screen customizations
GuiXT enables screen changes
through creation of scripts using
GuiXT proprietary scripting
language
Single screen changes only, no
multi-screen aggregation
Limited extensions (e.g. no
smartphone/tablet or PDF/Excel
integration, etc.)
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Native connectivity for iOS
Continue SAP usage without network connectivity
Enhanced JavaScript to empower a responsive IT team
Lean, Agile, Non-Disruptive Business Solution
What is Liquid UI?
Connects directly to SAP through patented connectivity technology
Built on proven GuiXT technology
Extends your SAP across both
desktop and mobile devices
Collapse and aggregate screens, tabs,
and transactions
Start from SAP, Record Once and
Deploy everywhere
No Java, ABAP programming; no 3rd
party application server required
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Designer
WYSIWYG editor using
Drag and Drop
automation
Generates GuiXT WS
scripts
Design screen layouts
to be used with Liquid
UI Desktop, Mobile,
iOS, etc.
Eliminates the need to
know controls names,
select control flow
Preserves hand written
script changes
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Workbench
Record And Deploy To All Touch Points
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Plant Maintenance Planning and Scheduling
Console
Plant Maintenance Planning and
Scheduling Console
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One Development Effort, Deploy
Everywhere!
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Extending SAP to Smartphone/Tablets
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Extending SAP to Windows Handheld
Barcode/RFID Scanners
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Liquid UI for Offline
Windows Mobile
Barcode
Scanners
Laptops
Challenges:
No access to SAP for field workers
Redundant data entry
Inaccurate and incomplete data
No system snapshot resulting in
decreased productivity
Solution:
Allows users to continue working
with or without network
connectivity
Native look and feel of SAP!
Integrated / scalable database
Patented Technology
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Web based delivering simplified SAP processes and transactions
Uses CSS for a fully modernized, customized look (add customer logo)
Zero footprint delivery of simplified SAP transactions
Browser Smartphones/Tablets
Liquid UI for Web Browsers
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Embed WebUI or PDF as iFrame as an embedded HTML
PDF file is created with workbench
WebUI Integration with Sharepoint
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Extending SAP to PDF and Excel Front-
ends
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How Can You Get Started?
1) Download trial version of WYSIWYG tool:
http://www.guixt.com/solutions/free_trial.php
2) Download free sample of customized screens of
Plant Maintenance Schedulers and Planners
Console:
http://www.guixt.com/solutions/free_trial.php
3) Download Liquid UI for iOS from the App Store
Mobilize And Enable Your SAP Workforce NOW!
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For more information about
Synactives GuiXT
Solutions:
www.guixt.com
rfi@guixt.com
Tel: 650.341.3310
Thank You!!!
THANK YOU FOR PARTICIPATING.
SESSION CODE: 0906
Learn more year-round at www.asug.com