Managing the Training Function

Given the rapid pace of change in todays business environment, employees must
continually learn through their careers to maintain performance and ensure business
sustainability. The Managing the Training Function program enables participants to
understand the key elements of managing training in small and large organizations and
to bring the training function into the strategic core of an organization.
This program will to provide ! professionals with the necessary techni"ues to address
employee training and development needs in alignment with the overall strategic goals
of the organization.
#enefits $ %dded &alue
#y attending this program participants will'
(nderstand the role of the training function and align it with all !) functions.
Formulate training ob*ectives in relation to the organizations business strategy.
(se competency models in defining training.
)etermine training versus non+training needs.
Transfer the training plan into operational reality.
,alculate the training !-..
.mplement the talent management principles.
/ho 0hould %ttend1
2 Trainers 2 .nstructors
2 Training managers 2 Training supervisors
2 Training 0pecialists
3rogram ,ontent
!) and the -rganization'
!ole -f Training and )evelopment Training 0trategic %lignment.
,ompetency Models.
3lanning for the Training Functions'
%ssessment
+ 4evels of T5%
+ T5% 3rocess
)esign'
+ )efining Goals and -b*ectives.
+ )efining Target %udience.
+ 0electing .nstructional Methods.
)evelopment'
+ )efining the Training Type.
+ 0electing the )elivery Method.
.mplementation'
+ 3iloting and !evising ,ontents.
+ 0cheduling and .mplementing the Training.
6valuation'
+ Transfer of Training.
+ 7irkpatricks 8 4evels.
Talent Management'
,areer development.
6mployee development programs.
,hallenges in talent management.
ow to Manage the Training Function
#y Frank Girard, eow ,ontributor
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ow to Manage the Training Function thumbnail
6ffectively managing the training function can help a company improve both productivity
and profitability.
6ffectively managing a training function is important to a company because it impacts
employee productivity. Morale is affected because well+trained employees have less
stress and are more fulfilled in the their *obs. Managing this function re"uires a good
knowledge of training methods, good communications skills and the ability to supervise
others.
-ther 3eople %re !eading
uman !esource Manager Training !oles $ !esponsibilities The Training Function in
!
Things 9ou:ll 5eed
Training staff
Training curriculum
Training schedule
0how ;<= More
.nstructions
!e"uirements
>
)evelop a "uestionnaire to distribute to hiring managers to find out their training
re"uirements. %sk what technical skills could be improved and what type of soft skills
training is appropriate. %n e?ample of soft skills is written communications.
<
!eview departmental *ob descriptions and prepare a list of potential training topics.
,onsult with department managers to find out which topics are of interest.
@
,ompile statistics on areas that need improvement based on annual employee reviews.
3resent these statistics to department managers to determine if they want training for
their department in these areas.
)epartment -rganization
8
3ropose the vision and goals of the department based on corporate needs to the senior
e?ecutive to whom the training function reports. Modify as re"uired and obtain sign off.
A
3repare and get approval of a training budget. .nclude such costs as training facilities,
production of training material, purchase of third+party training material and travel.
B
3repare and update *ob descriptions for training department personnel.
,urriculum )evelopment
C
)evelop a list of potential training topics and get approval from affected department
managers. %sk managers to list which topics are of most interest.
D
)ecide which topics will be developed in house and which will be from third+party
sources.
E
3resent final proposed training topics ;courses= to the senior e?ecutive to whom the
training function reports with related budget for approval. (pon approval, begin work on
the training curriculum for each course.
>F
/ork with members of the training department to develop outlines for each course to be
presented.
>>
/ork with members of the department to develop written content and supporting
material for each course. %lso develop student e?ercises.
><
)evelop and announce a training schedule of when each course will be offered and how
long each course will be.
Management and 0upervision
>@
4ist all the functions which must occur in the training department. )evelop *ob
descriptions for those functions. ire personnel, if needed, and assign *obs to staff
currently employed in department.
>8
0et ob*ectives for the department and staff members
>A
Meet weekly with staff members to get an update on the status of pro*ects, training, and
other training develop activities. 0et goals for the coming week.
>B
3rovide continual feedback to employees on their performance. %nnually review
employee performance and provide feedback on what can be done to improve
performance. ,ommend employees on aspects of their *ob performed well.
>C
Monitor department budget against plan.
Tips $ /arnings