Answer: c

question:
________ is the set of integrated internal processes that combine to transform raw
materials into finished products and services.
ans: value chain
Q: What is the key difference between first and second generation intranets?
A: irst generation intranets display primarily static content and second generation hold
dynamic content.
Q: !n a thin client application" the ____ does most of the information processing work.
#n contrast" on a fat client application" the ______ does most of the information
processing.
A: server $ client
%ultiple &hoice:
#n which model the application logic is partitioned among the clients and multiple
speciali'ed servers?
(. )wo tier
*. )hree tier
+. , tier
!ptions:
a. (
b. *
c. * - +
d. +
Answer : c
What are the + types of web information system logic?
a. presentation" business" information$data
b. presentation" information$data" active server pages
c. business" information$data" client$server
(
answer is A
.oftware" music" digiti'ed images" electronic games" pornography can be revenue sources
for the /*& e0commerce
a1 selling services
b1 doing customi'ation
c1 selling digital prodacts
d1 selling physical prodacts
Answer : &
What e0commerce category is the largest in terms of revenue?
a. /usiness to /usiness 2/*/1
b. #ntra0/usiness 2/*31
c. /usiness to &onsumer 2/*&1
d. &onsumer to &onsumer 2&*&1
Answer: a. /*/ is by far the largest category.
Question *. )rue or alse.
)wo computers can communicate using different communication protocols.
alse: two computers must use a compatible common protocol to communicate with each
other. )he most widely used protocol is the )&4$#4 protocol.
Question +. %ultiple &hoice.
Which of the following items is used to protect your computer from unwanted intruders?
a. A cookie.
b. A browser.
c. A firewall.
d. A server.
Answer: &. A firewall is a hardware$software device used to protect your computer from
the outside world.
*
Question 5. )rue or alse.
30&ommerce will force the middle man to disappear.
alse: 30commerce has generated the need for certain intermediaries such as #.46s"
.ecurity .ervice 4roviders" /usiness .ervice 4roviders etc. that did not e7ist before.
Question 8. )rue or alse.
A well organi'ed /*& web site is a source of a sustainable competitive advantage.
alse: )his is not true as web sites are easy to copy. A source of sustainable competitive
advantage is more likely to be found in the way a company manages it6s supply and value
chains through e0commerce
or selling physical products on the #nternet" what is the key to profitability?
A. 9ook
/. &ost &ontrol
&. /rand :ecognition
;. &ustomi'ation
Answer: /. <&ompetition is intense" giving an online e0tailer very little pricing fle7ibility"
so the key to profitability is cost control.< 2p. (581
Q. Which of the following /*& companies is the best e7ample of achieving its financial
success through controlling its cost?
A1 =ahoo
/1 Ama'on
&1 30/ay
;1 >oogle
31 ,one of the above
Answer is &1 30/ay with over *?@ margins and e7pected to grow in the future. 30/ay6s
business does not require warehouses" distribution" sales personnel" etc. since all physical
transfer of purchases are handled by customers themselves. )he other companies on the
list have not been as consistently profitable and >oogle is still privately held
+
Q: When buying a product through an auction" you can mitigate the risk of unshipped or
damaged merchandise by using an _________ service.
A. An escrow service.
AsianAvenue.com" /lackAoices.com" iAillage.com" .enior,et.org are all e7amples of
what?
a. #ntermdiary .ervices websites
b. 4hysical &ommunities
c. /*& websites
d. Airtual &ommunities
Answer: <;< Airtual &ommunities
Which of the following is the least attractive product to sell online?
a1 downloadable music
b1 software
c1 a 4;A
d1 electronic stock trading
Answer: c" the 4;A" is least attractive because it is a physical product that must be
shipped. )his increases costs to the seller. )he others are services or digital products may
be downloaded.
Question:
%any start up e0ecommerce ventures are unsuccessful because they concentrated too
much on the _______ and didn6t bother to actually consider if their product or service was
going to bring in enough customers to support the business.
Answer:
9ook or a means of attracting potential customers
)he primary focus of most /*& applications is generating ____.
5
2A1 :evenue
2/1 4roduct
2&1 .ervice
2;1 Web .ite
Answer: 2A1
Q: 37plain how %icrosoft !ffice achieves customer <lock0in<.
A: !nce users have relied on %. !ffice" the cost of switching is too high to Bustify
changing to a different office suite. 9ence" they are relunctant to change and become
locked into %icrosoft.
Q: Which is more significant for web based advertisersC
A 0 #mpressions
/ 0 4age Aiews
& 0 &lick )houghs
; 0 9its
A: 2&1 &lick thoughs" as they measure how many times the web surfer acutally pays
attention to an ad and goes to the advertisers web site as opposed to Bust being e7posed to
it.
A high degree of _______ e7ists between ,etscape and %icrosoft
that caused the decline of ,etscape browser.
Ans: #nterconnection
________________ is an established tool for finding customers and building brand
recognition and _______________ is the act of modifying a product or service to fit an
individual customer6s requirements.
Answer: Advertisement $ customi'ation
8
Q: Why reduced time to market" reduced cycle time" and first0mover status are
considered important /*& e0commerce obBectives?
A: /ecause the Web tends to shrink the time between the emergence of a competitive
advantage and an effective counter move.
Q: &onsidering that electronic distribution of digital products is more efficient than
physical distribution" why are most digital products still marketed as physical media?
A: /ecause the #nternet does not do a good Bob of protecting intellectual property rights.
Question:
What are the most common revenue sources for /*& e0commerce companies?
Answer:
)here are 8 most common revenue sources for /*& e0commerce companies:
(. .elling digital products.
*. .elling physical products.
+. .elling services.
5. .elling advertising.
8. Dsage charges and subscription fees.
What are the two different types of funding a start0up can have?
(. Angel investor is a wealthy individual to gives money for equity in the company or
stock options.
*. Aenture &apitalist is an individual" partnership" or business that provides money in
e7change for equity or stock options.
Q: ,ame three ways that web0based advertising efficiency is measured.
A: Ad click" hit" impression" page view" and visit are five possible answers. A more
complete list is on page (5E in the te7t.
F
Q: ,ame three types of intelligent agent bots.
A: .earch bots" stock bots" update bots" knowledge bots" and game bots are 8. )here is a
more e7tensive list on page ((F of the te7tbook.
Q: With respect to #) innovation" which of the following is not an innovation
classification?
A. 4roduct innovation
/. ;elivery innovation
&. %arket innovation
;. )hey are all valid categories with respect to #) innovation
A: /. 4roduct and market innovation are the categories of #) innovation.
;igital products are particularly appealing for a company6s bottomline because of
a. the freedom from the law of diminishing returns
b. the integration of the value chain
c. the increasing brand recognition
d. the changes they bring to the industry
Answer: a.
*. )he differences between /*/ and /*& e7changes include
#. si'e of customer set
##. transaction volume
###. form of payment
#A. level of customi'ation on products$services
a. # and ##
b. #" ##" and ###
c. ## and ###
d. All of the above
Answer: d.
):D3 or AG.3
H
%any enterprises comprise more than one business and need infrastructure investments at
a single level only.
Answer:
AG.3
%any enterprises comprise more than one business and need infrastructure investments at
multiple levels0 corporate" individual business0unit" enterprisewide and public
infrastructure
&hapter 5:
4rices for products online very significantly allowing e0commerce companies to focus on
non0cost areas for competative advantage. 2)rue$alse1
Answer: alse: shopping bots on the #nternet effectively fi7 prices in the marketplace
forcing e0commerce companies to focus on cost in order to reali'e a profit.
.loan Article:
.trictly middle and low level management involvement provide the best strategy for a
business6 #) Architecture because they understand their functional areas and the business
needs the best. 2)rue$alse1
Answer: alse" senior0management involvement is necessary for any enterprise #)
architecture implementation because of the comple7ity of simultaneously addressing
issues created by business uncertainty and technological change.
=es or no questions
(1 #n the e0commerce there is always the same number of intermediaries.
Answer: ,o
Article:
/*/ involves small" focused customer set with large transaction volume per customer"
periodic consolidated payments and significant customa'ation of products and services
Answer: =es
E
What is the most significant part of of e0commerce:
a1 /*/
b1 /*3
c1 /*&
d1 &*&
Answer: a
*. in the e0mail address Bgreen?+Igsm.uci.edu what is the top0level domain
a1 gsm
b1 uci
c1 edu
Answer: c
+. What do you think cookies do
a1 they are threat to privacy
b1 the help the user not to repeat some input info
c1 they personalise user6s webpage
d1 b and c
e1 all of the above
Answer: e
&h 5 Question
%uch of Ama'on.com6s initial success can be attributed to which of the following:
a1 low prices
b1 brand recognition
c1 fast web connections
d1 customer service
Answer is b. While other qualities may or may not contribute to their success" their brand
recognition vaulted them above struggling competition.
.loan Question
J
)rue or alse. or larger companies" email is usually managed at the local levels.
alse. 3mail is usually managed at the enterprise0wide level because it is a function used
by the entire company" not Bust one or two divisions.
Why are there some enterprises choose to standardi'e and consolidate business unitsK
applications into a shared0services group or a common application run independently?
Answer: )he aim is to reduce costs" increase reliability" enable standardi'ation and
encourage the integrated operations of multiple business units.
*. A program that uses artificial intelligence to perform a specific task" usually in the
background is called _________. #t is also known as an intelligent agent.
Answer: A bot. !ne e7ample would be a shopping bot which does comparison shopping
by searching the Web and reporting back a list of sources for the desired product in
reverse price order.
#t is particularly difficult to maintain the competition advantage based on ________.
2A1 Quality
2/1 3fficiency
2&1 4rice
2;1 #nternal &ost :eduction
231 /rand
Answer: 2&1
.loan:
What three maBor categories of the value net did the business initiatives studied fall into?
Answer:
.upply0side focused
;emand0side focused
#nternally focused
&hapter 5
Q: 37plain the appealing characteristics of digital products versus physical products.
A: ;igital products" such as online subscription or service" have little or no incremental
cost of delivering the product to the customer. !nce the fi7ed costs are covered" the
incremental revenues are virtually all profit.
(?
%#) Article
Q: 37plain why /*/ and /*& initiatives require different #) infrastructures.
A: /*/ typically has less users with larger transaction volume per user. /*& typically
involves larger number of individual customers with intermittent transactions" or lower
dollar values per transaction.
ch 5:
(1why does the establishment of online presence present a competitive advantage?
customers e7ude a degree of trust to a brand name online store which reduces his risk of
disappointment. )he customer <trusts< that he will be getting what he purchased from a
brand name store.
*1A company6s #) infrastructure has to match its strategic goals. )rue or alse?
)rue
Q: What type of application has the potential to change a market or even create a new
market?
a1 software application
b1 intelligent application
c1 killer application
d1 business application
A: & 0 killer application
Q: )rue or alse: /*/ initiatives are often associated with enterprises breaking new
ground 0 providing new products or entering new markets.
A: alse 0 /*& initiatives are responsible for new products or entering new markets.
Garge companies with tend to build a successful #) infrastructure by:
A. #nvesting in a few large one0time #) purchases
/. >radually investing in smaller scale" modular #) purchases.
((
Answer: / 0 )hink of these modules as services. #t is much easier to buy a <service< to
accomplish a specific task than it is to re0tool your business from the ground up.
)rue$alse
)he accelerating pace of innovation has made time to market a critical measure of e0
commerce success.
Answer 0 )rue. aster innovation results in rapid obsolescence. )he longer it takes to
bring a product to the market" the more opportunities are permanently lost.
Q: )rue$alse : )he process of advancing 30&ommerce technologies will only lead to
more disintermediation.
A: alse" as some businesses and <middle men< are phased out with the advances in
technology new ones are created to service this new industry 2or reintermediation1
Q: )rue$alse : /*/ - /*& #) initiatives can use the same 30&ommerce platforms.
A: alse" the focus of each of these initiatives requires different system architectures and
capabilities.
.ecurity0and0risk services include:
a. irewalls - policies for remote access
b. 3ncryption and use of passwords
c. ;isaster planning and recovery
d. All of the above
e. a - b only
Answer: d. All of the above
*. A competitive advantage based on internal cost reduction is much easier to maintain
than one based on price. 2)rue$alse1
Answer: )rue. /ecause what happens inside the company is private and" consequently"
difficult for a competitor to identify and match.
%ultiple &hoice00
/usiness 4lans are important when trying to find capital to start up your new business.
(*
#mportant elements of a business plan include:
a1 sales and marketing
b1 human resources handbook
c1 business description
d1 a and c
Answer: ;
4otential investors need to know about your company6s services and competitive
advantage. Also" they would need to know your strategy to book future sales and how
you will market your services or products.
,ame three of the ten clusters of #)0infrastructure services that is involved with
streamlining internal processes?
Answer: #) Architecture and .tandards" &hannel %anagement" &ommunications" ;ata
%anagement" Application #nfrastructure" or #) %anagement
)rue or alse? A well0known brand name is still important to be successful in /*& e0
commerce.
Answer: )rue" a well0known brand reduces risk for the customer.
What management decision must be made when deciding on what level of digital security
is required in an organi'ation?
Answer: )hey must decide on the acceptable level of risk balanced against the cost to
achieve that level of protection.
)rue or alse
)here are many advantages to the consumer since the inception of e0commerce such as
power to demand lower prices" higher quality" and better service.
)rue" because of the ease of entry of competitors.
=es or ,o
;o service concepts have advantages to #) >roups?
=es" because as the infrastructure services stay the same the components within the
infrastructure changes
(+
.hort answer question:
What is the main benefit of purely digital products?
Answer:
)he law of diminishing returns does not apply to digital products. !nce a digital product
is created" it is theoretically capable of generating infinite revenue at little cost.

%ultiple choice question:
/ased on the study" in the supply side initiatives" which of the following clusters was the
only one found to be critical enterprise0wide?
a1 #) management
b1 &ommunications
c1 ;ata management
d1 #)0architecture0and0standards
Answer d1 #) management" communications" and data management were all found to be
business0unit specific.
30commerce increases competition by: erasing geographical boundaries" empowering
customers and suppliers" commoditi'ing new products" etc. 9ow do companies usually
solve this problem?
a1 /y competing on price
b1 /y selling only through traditional channels
c1 /y lowering costs
d1 /y creating attractive websites
Answer: c1. &ost reduction increases the product$service marginsC therefore the company
will enBoy a higher profit than competition. &ompetition cannot easily match it because
all information about a company cost0structure is private and therefore secret.
)rue or alse? )here is a significant correlation between a companyKs strategic agility
(5
and its #) infrastructure capability.
)rue. Lnowing the desired agility" managers can identify the #) service clusters that need
to be above the average and thus create a distinctive competence. .tudies showed that
companies with a more evolved #) infrastructure" with services in each of the (? clusters"
also have the highest level of strategic agility.
Question:
):D3 or AG.3
/oth reduction of selling price of a product and reduction on manufacturing cost can give
a long term competitive advantage to a company.
Answer:
AG.3
Although the manufacturing cost reduction can give a long term competitive advantage to
a company the reduction of selling price will only give a short term competitive
advantage. /ecause other competitors will also reduce their selling price to match with it.
(. !n which forms of e0commerce does ;ell &omputer &orporation rely in
conducting its business?
a1 /*3
b1 /*&
c1 /*/
d1 ,one of the above
e1 All of the above
Answer: e1.
*. )rue of false. &ybersquatting" the practice of registering trademarks" company
names" slogans and celebrity names with the intent of later selling the rights" is legal.
Answer: alse. )he (JJJ Anti0&ybersquatting &onsumer 4rotection Act banned it.
+. What is a role of a cookie?
a1 to sweeten the hard0diskC
b1 to transmit virusesC
c1 to identify repeat visitorsC
d1 to maintain state
Answer: c"d.
(8
Why did the e0commerce boom" as evidenced by soaring stock prices of #nternet
businesses such as 4ets.com and e)oys" went bust in *????
a. Websites started by techies who lack business knowledge
b. Gack of good business model
c. #nvestors6 and entrepreneurs6 greed and ignorance
d. All of the above
Answer: d.
*. Why can6t new connection infrastructure like ;.G" &able %odem" and fiber optics
solve the last mile problem?
a. Availability
b. &ost
c. ;istance
d. All of the Above
Answer: d.
+. )hese are all uses of plug0ins e7cept?
#. air fresheners
##. speed up data transmission
###. enhance browser capability
#A. to view different file types
a. # and ##
b. ### and #A
c. #
d. # and #A
Answer: a.
)rue$alse. A company6s value chain is a set of business processes that allow multiple
independent entities such as suppliers" manufacturers" and retailers to function as one
organi'ation to deliver products to consumers.
alse. )hat is the definition of a supply chain.
*1 )rue$alse. Dsing a standard modem connection" data usually moves faster Bust before
it reaches its destination" as opposed to the beginning or middle of the transmission.
alse. )he last mile problem slows down data as it reaches its destination.
+1 #n the #) conte7t" a firewall _____
(F
a1 may prevent certain types of email attachments from passing
b1 prevents the server from catching on fire
c1 protects a company6s web information from hackers and other threats
d1 is a type of network cable
e1 a and c
(1 )he #nternet:
a1 is providing the infrastructure for electronic business because its technology
and technology standards can also be used to make information flow seamlessly
from one part of the organi'ation to another.
b1 provides a much lower cost and easier to use alternative for coordination
activities than proprietary networks.
c1 reduces agency costs.
d1 does all of the above.
Answer: MdN
&hapter *
*1 A device that forwards packets of data from one GA, or wide area network to another
best describes:
a1 modem.
b1 bridge
c1 front end processor.
d1 router.
Answer: MdN
&hapter +
+1 A system with universally accepted standards for storing" retrieving" formatting" and
displaying information in a networked environment best defines:
a1 a web site.
b1 a web location.
c1 the World Wide Web.
d1 an intranet.
Answer: McN
(. What6s the real potential of e0commerce?
2A1 %aking a profit
2/1 >enerating :evenue
2&1 #mproving efficiency
(H
2;1 /uying and selling on the internet and WWW
Answer: 2&1
*. An #4 address is made of ____ decimal numbers seperated by dots.
Answer: four
+. )he shopping cart function in Ama'on.com is made possible by the use of ______.
Answer: cookie
Q: What is one of the benefits of layering to a comple7 system?
A: Gayering is the construction of multiple applications on top of a common #)
infrastructure. !ne of the benefits is that layers are functionally independent" which
allows system developers to speciali'e in their application and make improvements
without affecting the other applications or the underlying infrastructure.
Q: What is the purpose of the domain name system 2;,.1?
A: )he ;,. converts domain names to #4 addresses.
Q: What is the most valuable function of the pro7y server?
A: #t speeds up the page load process by caching pages" then returning the cached copy
the ne7t time a client request the same page" bypassing the process of getting the page
from the Web.
(1%AL#,> A 4A=%3,) !,G#,3 #. A, 3OA%4G3 ! 49=.#&AG ;A)A !:
G!>#&AG ;A)A?
A,.:G!>#&AG ;A)A
*1!: A ,!;3 !, )93 #,)3:,3) )! /3 :3&!>,#P3;" #)6. #4 A;;:3..
(E
,33;. )! /3 :3>#.)3:3; !, A ;,. .3:A3:. ):D3 !: AG.3?
):D3
+1,A%3 !,3 4:!>:A%%#,> GA,>DA>3 D.3; )! &:3A)3 A44G3).?
QAAA
&hapter (: .hort Answer
Q: What are the three stages of the new technology adoption curve or .0curve? and what
stage do many e7perts believe e0commerce is entering?
A: 4art #: (1 :eadiness 2initial readiness stage1" *1 #ntensification 2intensify acceptance of
the new technology1" and +1 #mpact 2technology becomes mainstream1
4art ##: #ntensification
&hapter *: %ultiple &hoice
Q: What is the 6last mile6 in the last mile problem? )he link between your...
a1 computer and telephone
b1 home and telephone provider6s local office
c1 office and server
d1 home and internet service provider
A: b1 home and telephone provider6s local officeC the problem is the speed disparity
between a local line and a long0distance line
&hapter +: )rue or alse
Q: 9yperte7t transfer protocol 29))41 is the standard )&4$#4 application layer protocol
for requesting and transmitting Web pages between client browser and a Web server.
A: )rue
Q: What value does e0commerce bring to traditional business transactions?
A: #t reduces the cost of the transaction and improves the effecientcy.
Q: Why are <open standards< important?
A: )hey facilitate different platforms and systems in functioning together.
(J
Q: What is the value of scripts and applets?
A: )hey allow for webpages to become more dynamic increasing their usefulness
%atch each characteristic below as being associated with a value chain or a supply chain.
a1 &omprised of a set of internal processes of a single business
b1 #ncludes multiple independent entities suppliers" manufacturers and retailers
c1 acilitates the development and delivery of products
d1 A companyKs set of integrated processes that transform raw materials into finished
products
Answer
a1 value chain
b1 supply chain
c1 supply chain
d1 value chain
)rue or alse
An application layer protocol" such as )4 or 9))4" is transparent to the end user.
Answer
)rue. )he application layer protocol does the linking of the application routine to the
lower0level protocols and is transparent to the end user. What is visible to the user is an
interface provided by an application routine.
Which of the following is a function of a pro7y server?
a1 maintaining a log of tranactions
b1 caching pages to reduce page load times
c1 performing virus checks
d1 forwarding transactions from a user to the appropriate server
e1 all of the above
Answer
e
Question:
):D3 or AG.3
)he real potential of e0commerce is to generate the revenue.
Answer: AG.3
)he real potential of e0commerce is improved efficiency" not revenue generation.
*?
Question:
%atch the following functions of the !.# model layers:
Gayers
a. ,etwork
b. )ransport
c. Application
d. ;ata link
%ain functionality
(. 3rror detection" notification and recovery
*. 3stablish" maintain and terminate end0to0end network links
+. 3nd0to0end recovery and flow control
5. .upport end0to0end application
Answer:
a R *" b R +" c R 5" d R (
____________ is necessary to convert 9)%G contents to format acceptable by database
servers" but the reverse information conversion is done by ____________ software" that
connects two otherwise separate applications.
Answer:
)ranslation $ middleware
#n an information system or e0commerce sense" a layer is a program or set of programs
that ___________ to the layer above it and _____________ provided by the layer below
it.
Answer: provides services $ uses the services
*. A GA, might be connected to a WA, through a bridge. 2)rue$alse1
Answer: alse. A GA, might be connected to a WA, through a gateway. A bridge is a
computer that links * or more similar networks. A gateway is a computer that links
dissimilar networks.
+. What are applets?
Answer: Applets are small programs e7ecuted from within another program. An applet
can change the contents of the active Web page without requesting a complete new page.
*(
)rue$alse.
A first mover advantage is critical to the success of an e0commerce web site.
Answer R alse. While being a first mover can result in a bigger payoff" its also entails
more risk. %any established second mover companies now reign supreme over their
former online competitors.
When you type in a D:G such as http:$$www.yahoo.com" what type of system converts
the name into a physical #4 address for internet communication?
Answer R A domain name system 2;,.1 server converts the D:G to a physical address.
)rue$alse
)he only way for a website to MrememberN who you are throughout your session 2for
e7ample" storing items it a shopping cart1 is to store a file on your computerKs hard drive.
Answer R )rue. )his file is a Mcookie.N
Q: An e7ample of the supply chain of commerce is which of the following:
A. A company turns blocks of wood into pencils.
/. A department supplies processed data to another department within a company.
&. A consumer purchases canned vegetables at the store.
;. ,one of the above
A: & is the answer. A and / are both variants on the idea of a value chain.
Q: What are three application layer protocols?
A: 9))4" )4" )elnet" .%)4" .,%4" ;,." 4!4 are some possible answers.
Q: Qust after your customers have accepted your revolutionary new e0commerce idea"
which of the following is not e7pected to immediately happen?
A. &ompetitor catch0up moves
/. &ommoditi'ation
&. irst0mover e7pansion
**
;. ,one of the above
A: / is the answer. A and & are e7pected to happen once customer acceptance has been
reached.
Which of the following statements about 30&ommerce and 30/usiness is true?
A1 30&ommerce involves buying and selling over the internet while 30/usiness does not.
/1 30&ommerce is /*& 2business to consumer1 while 30/usiness is /*/ 2business to
business1.
&1 30/usiness is a broader term that encompasses 30&ommerce 2buying and selling1 as
well as doing other forms of business over the internet.
;1 ,one of the above.
Answer is &.
;omain names 2e7. sbaserver(.sba.muohio.edu1 are laid out in the same order as their
corresponding #4 addresses 2e7. (+8.8+.5?.*1. )rue or alse?
Answer is alse. )he domain name order is the reverse of the corresponding #4 address
order.
An )4 2file transfer protocol1 request made through a web browser is routed through the
world wide web. )rue or alse?
Answer is alse. An )4 request is routed directly through the #nternet Gayer bypassing
the world wide web.
What is the intra0business 30commerce obBective?
)o reduce the operating costs through efficiency.
)he centrali'ed approach to content management differs from the decentrali'ed approach
in that
a. the centrali'ed approach requires content e7perts to submit updates through a technical
e7pert who generates the 9)%G whereas the decentrali'ed approach shifts the
responsibility for generating the 9)%G to the content e7perts
b. the decentrali'ed approach requires content e7perts to submit updates through a
technical e7pert who generates the 9)%G whereas the centrali'ed approach shifts the
responsibility for generating the 9)%G to the content e7perts
c. the centrali'ed approach requires content to be generated within the company where
the decentrali'ed approach uses outsourced content generators
d. the decentrali'ed approach allows everyone to update the content whereas the
*+
centrali'ed approach only permits upper management to dictate the content
Answer: A.
)rue or alse
>enerally" thin client applications are appropriate only if the number of users is limited
and homogeneous.
alse: at client applications fit this descriptions
#solated sets of business processes" each with its own unique application programs"
hardware" and data that communicated with each other by e7changing paper documents
are called what?
a. .tove 4ipes
b. unctional >roups
c. #solated Applications
d. #slands of Automation
Answer: <d<
Question:
What solution was used to allow trading partners" such as Wal0%art and 4rocter -
>amble to communicate orders? 9ow does this solution work?
Answer:
3lectronic data interchange 23;#1
Adopting a standards such as A,.# O.(* and 3;#A&) help trading partners
communicate by defining a set of rules for e7changing information on business
documents.
Question:
%ultiple &hoice
Where do &># 2&ommon >ateway #nterface1 application programs or scripts run?
a. on the client through a web browser
*5
b. on the client through temporary stored files
c. on the web server
d. where the user installs them
e. none of the above
*8