Foundation Study Tracker ITIL Training Zone Page 1

ITIL Foundation Certificate in IT Service Management

Study Tracker
Lesson/Resource Study Time
Target Date/Time Complete Y/N
Use this Study Tracker to plan and schedule your study sessions, lesson by lesson.
The time you spend reading your study guides, making notes and revising is your personal choice
we do not want to be prescriptive. You should plan to watch each Video Tutorial at least twice.
Foundation Course Introduction
Course Introduction

Video Tutorial High Level Overview 08:45
Total Run time of all videos: 5 hours 30 minutes

Lesson 1 Introducing ITIL



Video Tutorial 20:10
Exercises 15:00
Personal Notes / Revision

Lesson 2 Service Management and
Stakeholders



Video Tutorial 17:30
Exercises 15:00
Personal Notes / Revision

Lesson 3 Functions, Roles and
Processes

Video Tutorial 9:30
Exercises 15:00
Personal Notes / Revision

Lesson 4 The Service Lifecycle

Video Tutorial 22:45
Exercises 30:00
Personal Notes / Revision


Lesson 5 Service Strategy Key
Concepts

Video Tutorial 15:15
Exercises 0:00
Personal Notes / Revision

Lesson 6 Service Strategy Processes

Video Tutorial 17:15
Exercises 0:00
Personal Notes / Revision

Lesson 7 Service Design Key
Concepts

Video Tutorial 13:10
Foundation Study Tracker ITIL Training Zone Page 2

Exercises (2 in this lesson) 15:00
Personal Notes / Revision

Lesson 8 Service Design Processes
Part 1

Video Tutorial 33:30
Exercises 15:00
Personal Notes / Revision


Lesson 9 Service Design Processes
Part 2

Video Tutorial 29:00
Exercises 20:00
Personal Notes / Revision

Lesson 10 Service Transition
Processes Part 1

Video Tutorial 24:45
Exercises 15:00
Personal Notes / Revision

Lesson 11 Service Transition
Processes Part 2

Video Tutorial 29:30
Exercises (2 in this lesson) 20:00
Personal Notes / Revision

Lesson 12 Service Operation
Processes

Video Tutorial 37:15
Exercises 15:00/20:00
Personal Notes / Revision

Lesson 13 Service Operation
Functions

Video Tutorial 20:45
Exercises 20:00
Personal Notes / Revision


Lesson 14 - CSI

Video Tutorial 20:30
Exercises (2 in this lesson) 0:00
Personal Notes / Revision

Lesson 15 - Roles

Video Tutorial 10:00
Exercises 0:00
Personal Notes / Revision
Foundation Study Tracker ITIL Training Zone Page 3


Lesson 16 Technology
Considerations

Video Tutorial 11:00
Exercises 0:00
Personal Notes / Revision

Lesson 17 The Sample Exam

Video Tutorial 10:00
Exercises 0:00
Personal Notes / Revision


Answer the Last Quiz and Download Your Course Completion Certificate!
Practice Exams, Additional Study Time
and Final Revision Time Essential!
Practice Exam 1 60:00
Review Answers and Rationale (Exam 1) 30:00

Practice Exam 2 60:00
Review Answers and Rationale (Exam 2) 30:00

Re-take Quizzes (Recommended)



Additional Study Time / Revision As Required


Make Additional Notes / List Your Follow Up Items...

















Foundation Study Tracker ITIL Training Zone Page 4










Your Final ITIL Exam Registration...

My Target Exam Date:

Register for your Exam by hovering over
Exam and selecting the menu option.

Have any pre-requisites ready such as
your course completion certificate ready
to upload.


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