Professional Documents
Culture Documents
Kristy Cano
Joe Green
Jordan Ostas
Keenyn Joplin
Margarett Donaldson
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Kohl’s Innovation Idea/New Trend
Competition
Executive Summary
department store offering quality exclusive and national brand merchandise to the
customer in an environment that is convenient, friendly and exciting. It is easy for Kohl’s
to maintain their image of being a family-focused, value oriented store with their many
assets, which includes everything from their apparel retrieval system to their great
customer service.
Kohl’s has already achieved many loyal customers and with the new addition of
Kohl’s book section they will hopefully retain these customers while also reaching out to
a broader customer base. The book market is continuing to increase and develop which
is one reason why Kohl’s has a great chance of being successful if they opened a book
8,000 and 11,000 per year (Bowker, 2009). These books would range in price from $15
books; everything from bestselling novels, to kids books, to private label books that
directly tie into the in home brand Kohl’s already offers. There will be six different private
label books. These books include Vera Wang, Abbey Dawn, Lauren Conrad styling
books, Rachel Ray and Bobby Flay cook books, and a Martha Stewart home decorating
book.
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Target, Amazon, Wal-Mart, and Barnes and Noble are currently the benchmark
firms in the book industry. These companies have set the standards and are currently
leading the industry. Although Amazon, Barnes and Noble, and Wal-Mart are the
benchmark firms in the industry we will not be directly competing against them because
we won’t be carrying as many titles as these companies. These firms are natural
competitors in the industry, but there is no way that the limited assortment we will carry
will be a threat to the big chain bookstores. We do not and will not be trying to directly
compete due to the fact that we will have a small assortment of titles and no online
presence. Our focus will be to give our customers books that are exclusive to Kohl’s and
a focused selection that is catered to the specific taste of our core customer. Kohl’s
A book section in Kohl’s could drive store sales while providing a convenient
shopping experience. It is estimated that the 64 feet of shelf space will yield a sales total
of $10,000 every time the space is turned over. This turnover will be easily achieved
with Kohl’s convenient shopping atmosphere. Consumers are more and more looking
for the most convenience offered, by having books offered within the store walls; this
will eliminate the additional time spent by shoppers going to a bookstore or other stores
The bookstore business has a sales mark of $15 billion each year. The 50 largest
companies comprise 75 percent of the sales (Hoovers,2009) which means there is little
margin for error. It is important that Kohl’s differentiates itself from other book stores.
One way that they will differentiate themselves is by offering the private label books.
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Business Background
a) Kohl’s
b) Kohl’s is located in forty nine of the fifty states excluding Hawaii. They are
conveniently located in suburban areas which feature easy access and ample
d) Kohl’s vision of the company is to renovate the remaining stores that have
not already been remodeled to give them a more modern feel. They already
have plans to open twenty five more stores in 2010, but their expansion is
slowly winding down (Kohl’s 2009). Kohl’s is also continuing to expand their
online offerings to include both items which can be purchased in their stores
and items which are not generally available in their stores, such as furniture
e) Kohl’s has many strategic assets that set it apart from its competitors.
Some tangible assets that Kohl’s has are its easy to use apparel retrieval
system and its many locations throughout the United States; locations that
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are conveniently located in suburban areas that feature easy access and
ample parking (Kohl’s, 2009). One system asset that we feel really helps
employees including medical, dental, vision, life, and long term disability
coverage. Kohl’s also has cultural assets. They are a results oriented
company that empowers their employees with their “Yes We Can” attitude.
One knowledge asset that Kohl’s has that helps their associates achieve
those results is the inside knowledge that the associates must be aware of.
process, but with the guides on the wall and the well trained staff it is kept
organized and efficient. Kohl’s also has many relational assets. The main
what helps these customers remain loyal. A few of Kohl’s private labels are
the Food Network, Abbey Dawn, and Jumping Bean. All of these labels help
Kohl’s to maintain its family oriented reputation. Along with private labels,
Kohl’s has great customer service. With their slogan of “Every customer,
Every time, Every store” they will always cater to their customer needs. They
are known for accepting anything brought back to the store regardless of
whether the customer has receipts or how old the item is. These all play a
role in making Kohl’s unique to its competitors. It was reported that there are
two main things that keeps Kohl’s ahead of its competitors. The first one
being partnerships with their private labels and the second being the logistics
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of inventory management (Blistein, 2009). This means making sure shelves
give Kohl’s a more modern feel. The exterior of most Kohl’s store has two
entrances; most are handicap accessible, and one large white sign. Most
stores are either stand alone stores or anchor stores in shopping plazas. As
you enter Kohl’s store there is a laid back feel with no loud music or clingy
sales associates. The checkout counters are located at the entrance of the
store. Most of the employees are knowledgeable about the product and
enthusiastic when asked for help. Kohl’s has a broad very large product
assortment with numerous private brands and national brands. Many of the
Daisy Fuentes and Vera Wang. Kohl’s, like many other retail stores, has a
very standardized store format. You can walk into any Kohl’s and it will be
very similar to the last Kohl’s you were in. This makes it easy for customers to
find what they are looking for in the store which is very convenient for the
busy consumer. Kohl’s stores use fluorescent lighting on the selling floor and
occasional spotlighting on strike points. Kohl’s had a grid type layout with very
advantage of is the recent weight loss craze in the United States. In 1962,
population was at 13%, by 1980 it had risen to 15%, by 1994 to it was 23%,
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and by the year 2000 the obesity progression in America had reached an
unprecedented 31% (American Sports Data, 2006). Since 2006 many weight
loss programs and diet foods have been showing up on department store
shelves. Alli, PowerBar, Atkins, and Nutrisystem are just a few. It has become
a popular trend in the United States and something that could be very
beneficial if stores like Kohl’s started selling these products. Nearly two thirds
of United States adults are still overweight today (American Sports Data,
2006) which means there are still many weight loss customers out there.
section. There are few stand alone department stores that also have a
the combined total for media sales (mainly books) of the Barnes and
Noble and Border chains, plus Amazon North America and BN.com was
grow 1.8 percent (Nichols, 2008). This shows great potential for Kohl’s if
add a book section to their stores that targets all ages from children to
elderly.
R.O.A.: 11 12.1 12
8.4
B. Trend/Idea Identification
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Kohl’s department store is a household name throughout the United States for its
low priced, family oriented merchandise and exclusive private label brands. In addition
to Kohl’s exclusive brands we came up with a unique new product line to be featured
exclusively at Kohl’s stores, that being Kohl’s books. These books will be creative and
unique; we will offer 3 distinct genres: Children’s books, mature and bestselling novels,
and private label books. Our private label books will focus primarily on the 6 featured
brands; those brands include Vera Wang, Bobby Flay, Rachel Ray, Abby Dawn, Lauren
Conrad and Martha Stewart. An example of our Vera Wang label book would be a book
primarily focused on Simply Vera products; this book would provide product
descriptions, images and stylish ideas or opinions on how these products should or
could be used from fashion expert’s standpoints, ranging from how to mix and match
clothing assortment to home goods products her line offers. Each book will have several
living space.
Abby Dawn,
another private
label book we
would sell at
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Kohl’s which would provide teens with the latest fashion tips, and popular trends that
would enhance our teen customers image and reputation. Along with that, the book
would promote the products sold in the store by showing different ways to wear an outfit
by mixing it with different things they can find in their closet; taking a simple Abby Dawn
Our Martha Steward labeled books would provide our customers with unique and
popular home décor collections, from color patterns to simply showing how to decorate
Kohl’s books would be a great opportunity for the company to pursue simply
because there is a market for books and it’s continuing to increase and develop. How
do we know? It’s simple, from the statistics given by the Association of American
Publishers (AAP). They released in a recent report that annual sales for book
publishers in the United States reached $25 million by 2007 year end, which was a
3.2% increase from 2006 (Jordan, 2007). As we all know Kohl’s is a family oriented
department store where middle age women are the dominant shoppers, by providing
books to these women will give them the power and freedom to make creative decisions
for their households. A recent survey by the Associated Press showed that a typical
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woman reads on average of 9 books a year, compared to men who read only 5,
therefore our books would be more targeted toward women (Weiner, 2007). On top of
that, statistics also show that 57% of book buyers are women, with the generation X
consumers being the most predominant book buyers than any other demographic
purchasing 30% of the book market. With the number of publishers and publishing
net sales reached $40.32 billion in 2008 gives proof that there is a demand for books in
the market, Kohl’s would like to penetrate that market hoping to gain revenues and build
These books would have a broad assortment, and would be moderately priced to
accommodate all of our consumers. The prices would range anywhere from our low
price of $15 to our high price of $35 depending on the genre of the book. Our children’s
books would be priced relatively lower, while our private label brand books and our
bestselling novels would be priced higher due to the higher demand for these items.
Kohl’s would have limited number of SKUs within the store; this book section
books on both sides of a shelving unit. A total of 400 books per store would be in
inventory at a time on the shelf, with each genre and type of book contributing to a
portion of those 400 books. Like we stated earlier, there would only be 3 distinct genres
children’s books, mature bestselling novels, and private label designer books. Our
children’s books will have 15 titles; our mature bestselling novels will have 10 titles with
10 copies of each title per genre to ensure our customers the maximum selection
possible every month. As for our private label designer books there would be 15 titles
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with 10 copies of each title, and this would be the same throughout the year as the book
This new book implementation idea fits directly into Kohl’s current strategy of being
“the one stop” destination for shoppers, having all and the right products for consumers
A. Industry Analysis
C. A new trend in the book industry is the rise of E-books and the digital book
market for customers, up 7 percent since 2007 (Rich, 2009). Barnes & Noble
launched an e-book store this July where more than 700,000 e-books can be
reached on any device with internet access (First Research, 2009). Another
trend among top book retail companies is offering discounts through customer
loyalty programs, which builds customer and brand equity and also helps boost
declining sales. Barnes and Noble Members receive 40% off of hardcover
bestsellers, 20% off all adult hardcover books, and receive email savings offers
and money saving coupons, all for $25 a year (barnesandnoble.com). Borders
and Amazon have seen a recent trend toward finance books (Nichols, 2008).
People are purchasing books such as The Snowball (the biography of billionaire
Warren Buffett and number one on the New York Times bestseller list) and The
End of America by Naomi Wolf (Nichols, 2008). Other trends in the book
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industry show that sales are down for bookstores in enclosed shopping malls
due to decreased mall traffic. As Kohl’s stands alone as its own anchor store,
this would not affect book sales (First Research, 2009). Barnes and Nobles has
teamed up with Starbucks to offer a café for shoppers to further enjoy their in
store experience.
3. With a rising trend in the e-book sector, this can pose a very large potential
risk or challenge for Kohl’s to enter the book market since they will mainly focus
considered to be much more convenient and being able to download new books
The ongoing price war against large retailers for books will also pose a challenge
for Kohl’s, where we plan on pricing our books low but not too low where we will
lose profits.
4.) The growth for the book industry is looking to be leveled out, but revenues are
showing signs of growth. From 2007 to 2008 revenues increased 4.4 percent to
$37.26 billion. In 2009 revenues are expected to grow 1.8 percent. According to
Book Industry Trends 2012 book revenues are estimated at $43.46 billion. From
this information we can assume that growth will be moderate of the next several
COMPETITOR ANALYSIS
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A. In today’s economy, retail stores are practicing many strategies to stay up
to par with their competition. Existing competitors for Kohl’s currently in the
industry of books are Target, J.C. Penny, Barnes & Noble and Sears Holding.
Target Corporation sells apparel and food. Target is an inventive and high-
ranking retail store. Their mission statement focuses on four core roles: great
(Deshpande, 2009). These guidelines make up the culture of the fast, fun and
friendly stores. Target also focuses on new ideas and exclusive products.
Target is the fifth largest retailer by sales revenue. Top designers have signed
agreements with Target to sell their items at affordable prices under an agreed
upon name. For example, Victoria’s Secret produces the Gillian O’Malley
J.C. Penney Corporation is one of the top retailers in the U.S. The company
accessories and home furnishings products. They are also famous for their
huge catalogue of products which gives them a lead over their competitors.
Barnes & Noble is one of the leading book retailers in the Unites States. Barnes
& Noble gives the customer the opportunity of choosing from best selling
magazines, DVDS, games, and music. Barnes and Noble also has an advantage
over its rivals being that they contain a Starbucks Coffee café which is very
convenient when a customer can grab a coffee and a nice book to read. The
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corporation operates 774 stores around the Unites States, and has 40,000
employees (Barnes and Noble). Barnes & Noble mission is “to operate the best
and Noble)
Sears Holding Corporation is one of the oldest yet successful retailers that have
a competitive edge over most retailers, being that they sell great quailty
hardware, and appliances. Sears vision “is committed to improving the lives of
our customers by providing quality services, products and solutions that earn
their trust and build lifetime relationships”. And their mission aims to build
customer relationships, make more money, and improve every day. (Lampert,
2005) Sears also brings in revenue by their drivers training school, and auto
repair center. Another great advantage Sears has is Lands End (Sears’s
exclusive clothing line) is an outstanding fit with Sears; its common brand
merchandise connects with Sears’s apparel strategy. Lands End is also popular
for its guaranteed policy, which allows returns or exchanges at any time for any
reason.
B. Stated on Hoover’s financial statement, the total revenue for Target in 2009 is
64,948, J.C. Penny’s is 18,486, Barnes & Noble is 5,121.8, Sears is 46,770, and
Kohl’s is 16,389( Hoovers Financials). As a group we found the market share for
calculated the total 2009 market share percentage for Target Corporation which is .
43%. With Target having the highest revenue out of all four competitors listed; it
acknowledges its successful business position for being the reason why their
company is booming with high sales. Sears Holding Corporation 2009 total market
share is .31%. With Sears being the second highest in market share; the company
gives recognition to its approximately 1368 Kmart stores, 856 Full-line stores, 73
Sears Essentials/Grand stores, and 1233 specialty stores in the United States, as
well as 122 full-line stores, 171 dealer stores, 5 appliances and mattresses stores,
J.C. Penny has a low market share in 2009 at 12%. Executives believe J.C. Penny
was well impacted by the combination of a later start to the Back-to-School selling
period and the shift of several state tax-free shopping periods into this year’s fiscal
Barnes & Noble has a 3% for 2009 market share, analysts believe their market
share is really low because of college store sales fell a drastic amount, and also
noticing less traffic in the store due to the recession. (Skariachan, 2009)
Kohl’s market share was calculated as 11% in 2009. Kohl’s market share is down
due to consumers going to other discount retailers, therefore Kohl’s needs to adjust
their marketing strategies, and also create more promotional advertisements. Kohl’s
can utilize this approach by making more advertisements in the newspapers, on the
radio, and television, and using social media such as Facebook, and Twitter.
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C. Target is positioning itself as one of the largest discount retailer in the United States.
Target’s puts a lot of emphasis on making sure the product has great worth, while
quality book service to customers, while having great deals on books. (McCarthy, 2006)
The book types that Target offers are best sellers, kids, teens, and club pick. Kohl’s will
have to compete with Targets prices, being that Target is known to offer low prices.
Kohl’s will have to offer updated books which would be a competitive advantage. By
updating the book trend, Kohl’s will have the latest issues from authors. J.C. Penny has
positioned itself as an integrated retailer, which sells national, private and exclusive
brands. By maintaining its jewelry, apparel, toys, home decor and shoes, J.C. Penny
remains ranked as one of the leading retailers. (J.C. Penny) J.C. Penny sells 2 cook
books; as a result Kohl’s would not have any competition in the book area competing
with J.C. Penny. On the other hand Kohl’s should be prepared for any changes that may
occur within J.C. Penny, they may unexpectedly join the book wars. Barnes and Nobles
has positioned itself as the world’s largest bookseller retailer. The bookseller mogul has
a new invention that is projected to generate soaring sales called the nook, which will be
a huge advantage over competitors. Kohl’s will constantly have to do their research
when competing against Barnes and Nobles, and emphasize more on their private label
brand books. Sears is one of the oldest retailers in the U.S., but is still maintaining its
stability. This company has positioned itself to focus on their hard line products,
because they are known for their hardware and appliances being excellent quality.
Sears sells Sears top pick books, popular children books, New York Times best sellers,
cooking books, men, women, news, and parenting and family magazines (Sears). Next
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to Barnes and Nobles; Sears would be the next biggest rival. Kohl’s can continue their
sales growth by carrying on their discount trend within books. Kohl’s is opening up more
stores than its competitors; making Kohl’s a well known retailer around the world.
Observing from a class trip; Kohl’s Lansing store has remodeled and updated its store
to make it look more innovative instead of modern. Of course this particular store would
increase its revenue because it attracts more customers and is a nice environment to
shop in. If the books section is adopted it would still have the same strategic positioning
of being family oriented; however Kohl’s will be catering to the needs of the family who
loves to read!
section will benefit Kohl’s existing market and drive stores sales up as
adults, in the past 6 years there has been a definitive increase in adult
readership. The report cites that there has been a 7% rate of change in
literary reading among all adults. Among the age groups that ranged from
18 years old to 75+, only one group showed a negative change rate from
2002-2008; which was the age range of 45-54 that demonstrated a -1.3
p.3-4). So over all, there is a positive rise in reading trend among adults,
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especially the age groups that are conducive to the Kohl’s consumer
market. The report also concludes that there is also a rising percent
groups, exhibiting a 20% and 15% change in the past year respectively
(Reading on the Rise, 2009 p 5). With the development of a book section
in the Kohl’s department store, the company can take advantage of this
can soak up with little hesitation. This new addition will not only create an
additional incentive for consumers to enter the store and prolong their
browsing time, but it will also offer a convenience to the existing market.
Since today’s shoppers are more and more looking for the most
convenience offered, by having books offered within the store walls; this
or other stores that offer the selection. As a family oriented retailer, Kohl’s
will capture the attention of its target market by offering books that will
novels to excite the mature generations, and lastly self help books that
many of the customers can relate and benefit from whether their looking
i. This new addition won’t need a whole lot of area. The plan is to use
replace it with. The greeting card section may seem to lose the
most shelf space, but we are only recommending cutting the aisle
which they are currently placed in, in half, and the used the rest of it
for the books. The reduction from taken from the party supply/décor
ii. As for fixtures we were planning to use gondola aisle shelving units.
There is also the option of using slat wall shelving for the books.
store. The fixture should match the maple wood that is found all
Strengths
• Providing customers with a much wider selection of books to choose from the
small amount they already offer, which are just a few cook books and the non-
profit children’s books with the Kohl’s Cares for Kids program.
who currently do not offer a book section in their stores. Most have books sold in
their store, but not a wide assortment and a designated store section for the
products.
• The company already has well established private labels to build off from and w
can extend a lot of them to relatable book products that can help with the brand
awareness.
• The convenience we will provide for our current customers with the new section.
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• The company has experience in book development and selling in relation to
• The product idea is conducive to family-oriented image which Kohl’s is known for.
Weaknesses
• There are space concerns, even thought the proposed section is not demanding
a lot of space, department configurations will still have to shift and some products
• The initial costs might be set higher than what typical book stores pay due to
Opportunities
• With the recession ongoing, people are resorting to cheaper ways to entertain
themselves and books are among the top contenders. Since staying in is a
• Many of the chain department stores don’t offer a wide selection of books
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• Some studies show growing trend in reading among adults.
Threats
• The demand for the product may not be as strong as expected or begin to
decline.
• Wal-Mart’s $9 books and Amazon’s $10 books...on going price war can lead to
c.Market Potential
“The bookstore business has an annual average sales mark of 15 billion dollars in revenue each
year”(Hoovers 2009). The market for books is changing at a rapid rate. Despite the popularity of
electronic entertainment people are still buying books at a rapid rate. “The chains have been
killing off the independents at the rate of three a week for years,” said Dan Poynter, longtime
author, publisher and founder of Santa Barbara, Calif.-based Para Publishing Inc. “Now, the
online stores are killing off the chains.” (Tomseth 2008) “The independent bookstore historically
has the highest rate of failure of any private business. The 50 largest companies account for
75% of the sales” (Hoovers 2009) which means there is a very small margin for error. Therefore
we must be very precise and accurate when developing our bookstore department expansion.
There is a market for specialty books, do-it-yourself books, and the rapidly expanding electronic
book market.
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Demand Forecast
One key feature that is in demand in the world of books is convenience and selections. The
online bookstore, such as Amazon, has taken the book selling world by storm. We cannot
compete with the online vendors across all genres but we can compete in the areas that our
core customer is interested in. The convenience we offer is that self-help books such as style
and fashion, cooking and home décor . The availability to purchase the book and immediately
put it to use when making a purchase at Kohl’s is something no online retailer can offer. We will
have to compete in the specialty book market and really focus in on our core customer. The big
box and online retailers cannot be beaten on selection so our assortment must be picked
(i)There is not an opportunity to compete directly with the Barnes and Noble or Borders
superstore bookstores. Those stores have an average of 20,000 square feet of selling space for
books. With the average Kohl’s coming in at 68,000-74,000 square feet of selling space
(Mammarella 2006) we clearly cannot offer a third of our store to one department. The average
mall chain book store and independents come in at an average 4000-5000 square feet (Hoovers
2009) which is much closer to the space we will likely dedicate to books. The competition
averages $280-300 per sq ft in the same amount of space. We need to, at a minimum, be hitting
approximately $78.13 per square foot in order to adequately compete with the competition. The
sales per square foot is taken from the $5000 in monthly sales divided by the 64ft of shelf space
in our stores.
(ii) The new book section will not displace that much of the current merchandise assortment.
The shelves that will be installed will take up a small amount of square footage. Since books are
able to be stacked side by side on the shelves we will be able to put a fairly large assortment of
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inventory into a small space. The 40 titles and 400 total books we are planning on carrying will
easily fit into the shelves that we are intending on adding. We are planning on adding
approximately 64ft of retail shelf space. Based on the shelving units at triodisplay.com we would
select a shelving unit that is approximately 4 ft long 5ft high and 2ft wide (50” x 54” x 24”). Each
unit has four shelves. Each unit runs at a cost of approximately $950 therefore we are budgeting
between $1500 and $2000 for the cost of shelving units per store. This configuration would only
take up a small area in each store If we can manage to compete at the level we are anticipating
our revenue should be high enough to offset any losses from displaced merchandise in the
greeting card aisle. The average book will cost $25. The books will range from low price point of
$15 to a high of & $35. If we can sell at the price of $78.13 per square foot level we will be able
to bring in approximately $5,000 each month and $10,000 every time we completely turn over
the shelf space. ($78.13/mo x 64ft) These new shelving units would be placed in the home
goods area near the greeting cards and party décor and supply section. By removing some of
the shelves that currently house greeting cards, wrapping paper and ribbon we can create an
adequate area for our new bookshelves. The cards will be consolidated together with just the
most profitable ones remaining.. The revenue lost from moving some of the cards and a small
amount of the party supply and décor section would easily be covered by the profit of the
incoming books.
(iii) The fact that Kohl’s is a promotion oriented store is something that excites us. We see this
as a big opportunity the expand some of the current brands. There is a big opportunity to sell
Food Network books. A promotion idea could be that any purchase of $50 or more of any Food
Network cookware and receive 50% off a Food Network cookbook. There is also potential to
package the books together with the pots and pans and as buy it all package. Of course we
understand that the book market has a high markdown rate as books stay on the shelf longer
and longer. The goal is to keep low inventory and a high rate of turnover so that when the book
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sales start to slow there is less inventory that we have to cut in price. We want to move these
books quickly and efficiently so they are not sitting on the shelf losing money. We do have to be
prepared to accept some cost cutting. We will not be cutting prices as deeply as some
companies that are currently cutting prices as much as 60% in this current price war.
(iv) We are looking at this expansion of our product line as a very productive unit that can boost
our in store sales and add to the current success that Kohl’s is experiencing. The sales goal that
we have in mind is to be able to turn in below the $250 in sales per square foot of shelf space
that a bookstore pulls in but still a number that will make a suitable profit for the company. We
are striving for each book section in a Kohls store to have an average sales volume of $5000 a
month and $60,000 per year. This would equate to a sales increase of $60,240,000 for the
company. (1004 stores x $60,000 per store) After the inventory cost is taken out each store
would gain $3000 monthly in profit and $36,000 in profit per year. If those goals can be met by
all 1004 stores, the new income would lead to an additional 36 million dollars in profit to Kohls.
These sales goals would need each store to have certain levels of sales. It would require the
64ft feet of shelf space that is dedicated to books to yield a sales total of $10,000 each time that
the space is turned over. ($10,000@ 0.5 turnover rate = $5,000/mo) If our sales were the
$10,000 each time the shelf space was turned over and we managed to sell that space at a rate
of 0.5 times a month we would have total sales of $5,000 a month. The inventory would cost
approximately 40% of the list price. This would equate to a cost of $4000 each time the shelves
need to be restocked. (0.4 x avg price $25 x 400 books) This would mean a monthly expense of
$2000 if we maintain the anticipated 0.5 turnover rate. If our net sales per month equaled $5000
(net sales) and our inventory (assets) cost is $2000 then our asset turnover would be 2.5.
(5000/2000) Next we would calculate the profit margin (PM) by taking our net income of 3000
and dividing by our net sales of 5000. This gives us 0.6, our PM. Then we multiply that 2.5 ATO
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rate by our profit margin of approximately 0.6 to find our Return on Assets. The calculation
D.
Target corporation carries a lower amount of books compared to a traditional bookstore with
only about 2,500 titles in each of its 1,700 stores. Target also offers a selection include diet
books, children’s picture books, young-adult novels and series romances. (Motoko 2009) I
believe that our competitors such as Wal-Mart and Target would largely ignore any venture we
make into book sales. Since we are probably going to focus on a small niche in the book selling
world our competitors will probably not enter into price wars with us. If we can extend our
exclusive private labels into the book market we will have even more of a sustainable
competitive advantage. For example if the Food Network can make exclusive books for our
store then the competition can simply not compete in that small area of books. One of our
competitors, Wal-Mart is currently busy battling Amazon and Target in an online price war on
books. “A tit-for-tat price war between Wal-Mart and Amazon accelerated late on Friday
afternoon when Wal-Mart shaved another cent off its already rock-bottom prices for hardcover
editions of some of the coming holiday season’s biggest potential best sellers, offering them
online for $8.99 apiece…” “The price cutting began on Thursday when Wal-Mart announced that
it would take pre-orders for 10 yet-to-be-published hardcovers for $10 apiece on its Web site,
Walmart.com. Later that day Amazon quietly began cutting the prices of those same titles to the
very same $10, prompting Wal-Mart to lower its price to $9, a markdown of 59 to 74 percent off
the list price of the books. Amazon had matched the $9 price by Friday morning, and Wal-Mart
had lowered its price again, to $8.99, by late afternoon.” (Motoko 2009) Since they are so
consumed with this online price battle over best sellers we are assured that they would be
unconcerned with our venture giving us the necessary space and time to develop our book
section.
33
(F.) Recommendations for Kohl’s strategy
store. The fixture prototypes would be vital to see exactly the space required and visual
layout.
For the private label books, prototypes of the books themselves will be helpful.
Developing book covers that show their exclusivity to Kohl’s needs to be monitored to
33
make sure it ties in with the in home brand we are extending it from, also the designs
will relate to the type of promotion signs we will be placing all over the store.
Budget: about $1500-$2000 for shelving unit; promotion budget; book development
Jun-Aug
Promotions begin and build product awareness
2011
Product launchtest in early fall months to fine gauge sales for hyper
Sep 2011 selling season which is holiday shopping months of November and
December.
33
D) Hiring additional personnel to undertake the new department is not necessary in
store. Further personnel training will be needed to better educate associates about the
might be needed to train or hired who has knowledge in developing or publishing books.
F) Floor space needed for this addition would be around 40 sq ft and total shelf space
G) Four months prior to initial product launch, we will begin rolling out promotions about
the upcoming product selection. Our promotional ads will include a whole page section
in the paper ads sent out by Kohl’s highlighting the new selection and include a coupon
as well. We will send out with the email alerts information about the product line and
inform those consumers. Departments that have labels that will extend to books will
subscribed members]
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