Professional Documents
Culture Documents
Summary:
3+years in IT which includes service desk coordinator, RMC Engineer and Linux Desktop Support
Engineer
Certifications:
Exam 70-290: Managing and Maintaining a Microsoft Windows Server 2003 Environment
Skills: Linux System and Network administration, Windows XP Professional and win2003 Server
Education:
PROFESSIONAL HISTORY
1/3
Client 1: Tavant Technologies pvt [1ST JUNE 2008 to 9th MARCH 2009]
Title: RMC AND LINUX DESKSTOP SUPPORT ENGINEER
Responsibilities:
Client 2: CLI3L –e Services Bangalore [1ST JUNE 2007 to 1st JUNE 2008]
Title: Service desk coordinator
Responsibilities:
Log calls, allocate resource,
monitor calls for closure, escalation,
Coordination and follow up with the remote end counter part (UK & US) and other agencies like
VSNL. SIFY and other agencies
Responsibilities: -
The major activities and responsibilities are as follows.
Installation, Configuration, Maintenance & Troubleshooting of Desktop, Printers & Peripherals
Installation, Configuration, Maintenance and Troubleshooting of Network printers.
Assembling the computer
Providing the online support to the customer
Personal Profile
2/3
Languages Known : Kannada, English, and Hindi.
3/3