Transforming Global Credit Operations

for High-Volume Businesses

COMPLIANCE, CONTROL, CASH FLOW
Business models across a broad range of industries are in a state of
transformation as companies try to adapt to volatile economic times,
increased global competitiveness and evolving modes of commerce that have
ramped up the speed of business. Managing credit risk for global companies in
these conditions has become increasingly complex.
CFOs and credit department managers are suddenly facing new challenges in
managing risk and new responsibilities to help their companies leverage
exciting new business models to enhance their competitive advantage in
todays volatile business environment.
As the role of CFOs and credit managers becomes more strategic, they must
nd new ways to meet those challenges in order to become a catalyst for
change across the enterprise.
But at many rms, CFOs and credit managers are not equipped with the
technology and tools they need to help lead their companies to the next level.
The Challenge
The Inhibiting Factors
CFOs and credit managers in high volume global businesses are recognizing the
need for innovation and transformation in their operations, as they are
inhibited by several key factors.
Lack of timely information on credit risk across multiple product segments or
across dierent geographies often leads to delays in business decisions
addressing risk. This often results in reduced cash ow and impacts working
capital.
Processing spreadsheet-based credit applications can be slow, cumbersome and
time consuming, leading to higher costs, lower revenues, and delays in new
customer onboarding. This ineciency extends beyond the bottom line leading
to ineective controls and inconsistent credit evaluations.
Many credit departments are not equipped to do periodic credit reviews of their
customer portfolios. This can also hinder business success by increasing the
receivables risk and generating higher bad debt reserve.
A companys competitive edge can be compromised by its inability to identify
potential credit issues and provide timely insights on credit risk.
The Transformation
In todays volatile business environment, high volume credit departments must
transform to be agile, automated and adaptive.
What does it mean to become more agile, automated and adaptive?
Credit departments must become more intelligent on credit risk situation,
increase credit approval eciency, improve credit decision consistency, and
control credit risk by revising credit policies proactively.
Providing greater insight into customer behavior and giving better guidance to
sales and operations regarding credit risk issues is also one of the key priorities
for the credit departments.
By becoming more agile, automated and adaptive, credit department managers
can facilitate increased revenue and prot growth while honing the competitive
edge of their business.
The Solution
Emagia Credit Management
Emagia Credit Management delivers agile, cost-eective, intuitive and
easy-to-use credit management elements necessary to make high volume,
global credit department operations transform to deliver high performance.
Emagia provides a single, global, standardized platform for all credit operations
across all regional departments as well as shared service centers.
Emagia Credit Management combines the power of innovative technologies such
as business intelligence, predictive analytics, workow and cloud computing to
deliver eective results.
Integrating tightly across leading ERPs and other nancial systems, credit
departments are empowered with insight, intelligence and eciency tools
necessary to transform into high performance teams.
Delivered as enterprise license or Software-as-a-service (SaaS) solution Emagia
Credit Management is quick to deploy in your enterprise or on the Cloud.
Credit Management Dashboard
Emagia Credit Management provides real-time business insight and intelligence
with next-generation, intuitive analytics associated with your customer
portfolio and on your credit operations.
Emagia Credit Management provides a powerful, visual and intuitive Credit
Management Dashboard for risk monitoring and trend reporting useful to
executives and managers for timely decision support.
You can monitor risk by customer segments, regions, business units and multiple
other dimensions to gain full intelligence on your credit risk and exposures.
With real-time business analytics and reporting on credit operations, you can
monitor eciency and eectiveness of your credit management while gaining
strategic insights and guidance to adopt best practices.
Further, Emagia Credit Management delivers the intelligence and insight not only
to proactively manage your business risk, but it helps you on providing strategic
guidance to sales for identifying the best revenue growth opportunities for your
business.
Emagia Credit Management
Online Credit Application
Emagia Credit Management includes Online Credit Application, a fast and
consistent process for high volume credit departments to receive fully
completed applications.
By oering customers and sales operations access to the online credit
application, you can reduce the time and resources necessary to handle credit
applications, onboard customers faster and increase customer satisfaction.
Region-wise or product-wise templates will also help customize your credit
evaluation process. Checklists can be associated with each template ensuring
that the credit application is completed with all necessary information before
getting processed.
The ultimate result of the added eciency and eectiveness through the Online
Credit Application will be lower costs for credit application process, rapid new
customer onboarding.
Emagia Credit Management
Congurable Credit Scoring Engine
Emagia Credit Management brings a very sophisticated and advanced
mathematical credit scoring engine that helps you build multiple sophisticated
credit score cards and improve the consistency of credit evaluations.
It enables you to congure scorecards dynamically and maintain product-wise or
region-wise score cards. You can dene metrics and score cards for streamlining
credit evaluations and gaining consistency in decisions.
Scoring policies can be associated with metrics related to several sources such as
customer nancial information, external credit bureau information and account
receivables related information.
The application will help you improve the consistency of your credit approvals by
giving you the ability to adjust your credit policies based on business conditions,
and to gain eective region-wise credit risk assessment.
Emagia Credit Management
Automated Credit Decisions
Emagia Credit Management Solution enables you to improve your eciency
and eectiveness by automating your low-impact credit decisions without any
manual intervention.
The rules-based credit decision feature utilizes a high eciency driver that
automates the decision-making process. By automatically identifying decisions
for very high and very low risk applicants, Emagia empowers credit departments
to make instant and fast-paced credit decisions. As volumes uctuate, rules are
dynamically changed to adapt to current conditions.
Faster onboarding of low-risk customers will accelerate the growth of your
revenues, while a more ecient screening process will direct more business to
the right customer segments.
Designed for delivering agility, automation and adaptiveness, Emagia Credit
Management will reduce time and costs associated with credit decisions, leading
to improved revenues and protability.
Emagia Credit Management
Workow-based Credit Approvals
Emagia Credit Management features an automated workow-based process
for credit approvals that helps reduce time and costs while ensuring
consistency.
It streamlines the approval process and facilitates a more ecient
multi-departmental collaboration on the approval. Emagia Credit Management
automatically tracks audit trails for approval history and ramps up the speed of
the process with escalations and reminders.
Visual workow maps provide a quick snapshot on the approval process and its
status at any point of time. Detailed reports associated with credit approvals
eciency help you streamline the process for eciency and best practices.
Better controls will lead to better, more consistent decisions on credit
approvalswhile dramatically reducing the time required to make the approval
decisions.
Compliance on SOX 404 will be enhanced for your credit department and your
shared service centers.
Emagia Credit Management
Automated Credit Strategy
Emagia Credit Management Solution provides you the power to automate the
credit review process for existing customers, oering you valuable insight into
the issues facing your customers.
The Automated Credit Strategy feature gives the ability to pre-schedule
automatic credit reviews every three or six or twelve months or any predened
term.
It automatically monitors customers for credit review dates, calculates credit risk
and identies potential credit risks proactively. You can streamline the
receivables process and adjust credit and collection strategies based on credit
risk.
You can poactively manage risk in your customer portfolio by increasing the
frequency of credit reviews. Your business will be able to minimize credit risk and
bad debt reserve while cutting costs across the entire credit review process.
Emagia Credit Management
The Benet
Bottom-line Benets for High Volume Business
Emagia Credit Management will transform your global credit operations to
become agile, automated and adaptive delivering tangible results to the
top-line and bottom-line.
Experience transformation in a systematic, cost-eective and rapid way. Gain
benets of leveraging technology and best practices to boost your business
advantage.
Mitigate credit risk with deeper insight into future credit risks and early
indications of customer non-payment or frauds. Increase revenue growth with
enhanced order management, reduced number of orders on hold and faster
credit check exception handling.
Improve collections performance with reduced Days Sales Outstanding, reduced
revenue leakages and lower customer delinquencies. Boost cash ow and
protability with lowered operational expense, better quality of receivables
portfolio, lower bad debt expense and lower number of lost sales.
Your credit department can now become a strategic partner to your CFO to help
lead your business proactively and become a Catalyst for Change.
The Summary
Emagia Credit Management can help your global credit operations transform to
achieve high performance.
The Credit Management Dashboard provides you daily business intelligence on
credit risk and credit operations.
The Online Credit Application reduces the time and resources necessary to handle
large volumes of credit applications.
The Automated Credit Decisions is a high eciency driver that accelerates the
credit decisions.
The Congurable Scoring Engine improves the consistency of your credit
approvals.
The Workow-based Credit Approvals feature improves controls and compliance
by streamlining the credit approval process.
The Automated Credit Strategy function enables periodic credit reviews,
providing valuable insights into the credit issues.
The Action
Transform your global credit operation now with the Emagia Credit
Management Solution for High Volume Business.
Contact Us
Emagia Corporation
Toll Free: 1-866-EMAGIA-1
E-mail: info@emagia.com
About Emagia
Emagia Corporation is a leading provider of Enterprise Order-to-Cash Management (OTC)
solutions with proven success worldwide helping customers reduce credit risk, maximize
collections from receivables and optimize working capital.

Emagia Receivables Management Suite is an integrated credit, collections, deductions, cash
application and customer nancials management solution suite which helps streamline all
aspects of receivables management and improves cash ow. Emagia Analytics Suite is a set of
business insight and analytics solutions for deeper insight into credit, collections and cash ow
forecasting from receivables.
For more information, visit us at www.emagia.com