Roaming Training Seminar

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Amsterdam, The Netherlands
28 - 31 May 2013
'Roaming To A Higher Level'

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"Get the best
out of your
Roaming Business!!"
Roaming Training Seminar
28-31 May, 2013
Amsterdam, The Netherlands

As developments go quickly in the Roaming
industry, people working in this field need to
be updated on the latest trends and
standards. This Training Seminar gives a
comprehensive understanding of today's
Roaming business and will help you increase
your Roaming profits.
The one-day courses can be followed
separately or at once and are delivered by
three trainers who are all experts in their
respective fields.
All courses are accessible for technical and
non-technical people.

Courses:
! Roaming in a Nutshell
! Roaming Optimisation
! Roaming Profitability
! Roaming Developments and
Innovations
A detailed description of the courses can
be found in this brochure.



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Roaming in a Nutshell
This day provides a solid base for
people working in the Roaming
Industry.
We start with the basic GSM network
elements and how a call is routed. An
overview of the GSM Association is
delivered and the launch process is
described. We continue with an overview
of the tasks of the Data and Financial
Clearing House and finish the day with a
workshop.
This course offers a thorough understan-
ding for people who start working in the
Roaming Team or for people who are
working in another field, which is related to
Roaming.
Agenda:
What is Roaming?
o Terminology
GSM Network Architecture
o Base Station Subsystem
o Network and Switching Subsystem
o Signaling
Roaming Call Flow
o Location Update
o Outgoing / incoming calls
o TAP stream
The GSM Association
o Functions and Workgroups
o GSMA Infocentre
Launch Process
o The Roaming Agreement
o Contract negotiation
o IREG and TADIG testing
Data and Financial Clearing House
o Clearing processes
Workshop

This course offers
a solid base in
Roaming

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Data Roaming
o GPRS
o UMTS
BARG Update
o Summary Update BARG Dubai
Roaming Revenue Stream
o IOT
o Wholesale and Retail Roaming
o EU Regulation
Roaming Optimisation

Agenda:
Roaming Hub
o Roaming Hub Model
o Roaming Traffic Data Report
(RTRD)
o Important documents
Global Roaming Quality (GRQ)
o QoS Parameters and its Values
o Methods of Measuring
o Trouble Shooting process
o GRQ documents
Workshop
Roaming Fraud Prevention
o Fraud Practices
o NRTRDE
RAEX Compliancy
o Most Important Changes
What are the advantages of a Roaming
Hub compared with bilateral Roaming
agreements? GRQ (Global Roaming
Quality): what is it and how are Operators
dealing with it? What are the ways to beat
Fraud? In what way is the update process
of the Roaming Agreement improved by
RAEX and how to be compliant?

These are questions that will be answered
during this day. Next to this, there will be a
summary update of the latest BARG
meeting, an overview of Data Roaming
and the day finishes with the commercial
side of Roaming: the revenue stream.
Optimise your
Roaming Business!

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How to make Roaming most
profitable?
This day provides detailed insight in the
commercial side of the roaming business.
During this day we make visible the
margins for the different traffic streams for
Inbound & Outbound and explain best
practices in the industry. We will also do a
negotiation case that gives you the
opportunity to explore all elements
important in the negotiation of preferred
Roaming agreements.
This course is targeted at Roaming
Managers and Coordinators who are
Roaming Profitability
looking for ways to increase their
Roaming revenues.
Agenda:
Business Case
o Margins on different traffic
streams
o Typical Profit&Loss in a
negotiated and non-
negotiated market
o Insight in other roaming related
costs (signaling, data clearing,
etc)
Value Drivers
o Ways to improve your
profitability on Inbound &
Outbound Roaming
Roaming Negotiations
o Strategy & tactics
o Business Case modelling
o Commercial models used
o Negotiation process
o Traffic Steering
o Case
Value Added Services
o Ways to improve service
revenues
o Virtual Home Environment
Roaming Organisation
o Roaming team
o Wholesale versus Retail
o Group approaches


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Gain insight in the latest develop-
ments in the worldwide Roaming
business.
This day provides a detailed insight in
telecommunication regulation that is put in
place for Roaming services in the European
Union as well as some other parts of the
world. This regulation has several
commercial, legal and technical effects on
the Roaming business. Furthermore this day
covers subjects, which are currently hot
topics in the Roaming industry, e.g. LTE
Roaming, Bill Shock on Data Roaming, Dual-
IMSI and Wi-Fi Roaming.
This is a very inter-active day with time for
discussion on each topic.
Roaming Developments
and Innovations

This course is meant for Roaming staff to
be fully updated on its latest develop-
ments and to bring Roaming to a new
level.
Agenda:
Roaming Regulation
o Regulation in Europe and in
other parts of the world
Long Term Evolution (LTE)
o Development and roll out of LTE
o Services and applications
o LTE roaming principles,
differences with GSM/ UMTS
roaming
Roaming Steering
o Roaming Steering solutions and
best practices
Bill Shock and QoS Mangement
o The role of QoS management
for Data Roaming and Billing
o How to prevent bill shocks?
Alternative Solutions to Roaming
o Dual-IMSI, multi-IMSI and local
number solutions
o Future requirements for
allocation of IMSIS (e.g. M2M)
EU Regulation 'Roaming Decoupling'
o Local Break Out for data
services
o Wholesale roaming solutions
Wi-Fi Roaming
o How does it work?
o Inter-system roaming
(GSM/ UMTS)
o Wi-Fi offloading



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Raymond Bouwman Rabin
Consultancy1
Milja Hofman - Roamingwise

Milja started her career in International
Roaming as a TADIG Tester and Project
Manager with Telfort/ O2 in The Netherlands.
She continued working in the Roaming team
as a Product Manager, responsible for the
implementation of CAMEL and GPRS
Roaming, as well as the marketing side of
the Roaming portfolio. Before starting up
Roamingwise, Milja worked as a Trainer at
MACH in Luxembourg, where she enjoyed
delivering Roaming Industry trainings
worldwide. Milja has a broad Roaming
experience and knowledge which she uses
in her current trainings and consultancy
assignments at Roamingwise.
Erik Vrolijk Connect2Roam

Following a successful managerial career
within Finance & Wholesale at the KPN
Mobile Group, Erik Vrolijk founded
Connect2Roam early 2007 with the aim of
building a company that specializes in
business solutions for wholesale
telecommunication. Over the past years,
Connect2Roam has successfully advised
established and start-up MVNO's, mobile
operators, service providers, the European
Commission, national regulators and
vendors in the mobile industry. These
companies have chosen Connect2Roam
for our outstanding experience and
contacts in the industry.
Your trainers!

Raymond Bouwman is an international
industry expert in telecommunication
specialised in international roaming,
wholesale, interconnection and number
portability. Rabin Consultancy has been
involved with roaming billing implemen-
tation, roaming Clearing House selection
and implementation, national roaming,
design and implementation of wholesale
parties, IMSI management and roaming
hubbing. He has assisted ITU, the European
Union, and the African Union and worked
out roaming and roaming related studies
for these organisations.

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We are pleased to hold the seminar at
the beautiful five star NH Barbizon
Palace Hotel in the heart of
Amsterdam.
As it is very centrally located, during the spare
time you can enjoy the view of the old city and
Central Station.
NH Barbizon Palace
Prins Hendrikkade 59-72
Amsterdam

During one evening you will be taken out on a
dinner cruise to feel the magic of the Amsterdam
canals...



Venue
"A stay in the
beautiful NH Barbizon
Palace Hotel...."




We are looking forward to welcoming you on our Training
Seminar!
For more information or to register, please send a mail to:
info@roamingwise.com