Marisol Fletcher

CTS 285 0001

Prof Miller
May 24, 2013
Chapter 1
1. Investigate SCR's Web site and learn about the company's history, purpose, and values. Is the site user-friendly? Why or why not? Provide
at least four improvements you would suggest to Jesse. I think the site it pretty user friendly, because its just a plain page. There is nothing
that draws me to the page. Its a basic page with content easily available. I would suggest redoing the design something that shows the
company is a strong IT company. I would add more information about the company as well as reviews from previous clients. I also didnt
like the contact page. I would also recommend under employment description to add a more detailed job description. As well as go into
greater detail describing the group.
2. On the SCR intranet, visit the data, forms, and resources libraries and review a sample of the information in each library. What other
libraries might be created? Suggest at least two to Jesse. I would include a quick links library that had information needed daily to trainees.
I would also as a contact information with all the employees listed or an email tab. There is quite a bit missing.
3. Using the SCR functions and organization listed in the data library; create an organization chart using Microsoft Word, Visio, or a drawing
program. Be sure to show your own position on the chart.

Executive Committee
Thomas Campbell
Gary Smith
Harry Richards
Systems Group
Manager
Jesse Baker
Programmer
Robert Newman
Dave Spencer
Marge Clark
Administrative Support Group
Manager
Robert Stacy
Accounting Technicians
Waymon White
Jeff Madre
Records Asstistant
Sandy Wise
Administartive Assistantive
Leslie Hall
Client Service Rep
Amy Hawkins
Human Resources Specialist
Janet Gannon

Business Solutions Group
Manager Lynn Chou
E-CommerceAnalysist
Raymond Ortez
Joyce Donahue
Bill Black
Corporate Trainers
Roy Brown
Meg Harris
Business Anaylist
Annie D'Ogie
Systems Anaysis
Sam Esposito
Natalie Ward
Network Web Support
Manager Tamisha Spencer
Network Engineers
Dawn Hill
Lyle Newhart
Project Management Group
Project Manager
Tom Kleeman
Sheely Grant
Executive Committe Suppor
Executive Assistant
Nan Wheeler
Web Designers
Ho Lee
Mark Martin
Bill Loos
4. Jesse says that SCR has plenty of competition in the IT consulting field. Get on the Internet and find four other IT consulting firms. She
wants a brief description of each firm and the services it offers. Also tell her which firm impressed you most, and why.
1. Citiscape IT specialize in on-site information technology consulting services, IT and network security services, IT
auditing services and general IT consulting and systems integration services.
2. Integrated Computer Services provides IT consulting and network support for small and medium businesses including
managed IT services, cloud computing, network installation and upgrade services, network security, remote data
backup, and network consulting
3. BT Consulting provides application and database, infrastructure, program management, and staffing services to clients
that need to provide the appropriate technology and solutions to their internal and external constituents
4. Integrated IT Systems, Inc. is a global Information Technology staffing and consulting firm specializing in ERP Systems
like SAP, Oracle Apps, e-business, sales and marketing, data warehousing, customer relationship management,
shipping and distribution, finance, materials management, accounting, inventory management, information and
document management, human resources, legal, and more.
Integrated Computer Services was the best website I saw. It really captured my attendance. The page is cleanly presented, with
everything you may be looking for easily accessible. I also liked that the site included who they are partnered with. The site
cleared stated there rates.