Module 1

Ursuline College Accelerated Program
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Last Updated: March 09
MIS 340
System Analysis and Design
Course Credits: 3
The goal of this course is to give you the foundation for building effective information systems. The course
will cover the concepts, techniques and tools needed to identify information needs, analyze existing
systems and design new ones. The human issues and interpersonal skills, which play a large role in
systems development, represent an important thread of the course.
The course will cover the various duties and skills of a systems analyst and discuss in depth the stages of
the systems development life cycle. Students will use computerized tools for assignments, including a
CASE software tool (Visible Analyst) and have a chance to demonstrate organizational, group,
presentation and communication skills.
Even if a student is not planning to pursue a career in Information Systems, this course has something
important to offer. It will increase the ability to communicate with technical personnel. It will give a better
understanding of the difficulties involved in designing systems, and will help make contributions to that
process more meaningful.
The course is designed to address various learning styles by utilizing different methods of working: lecture
and discussion, demonstrations, individual hands-on tutorials, as well as projects. Students will have the
opportunity to use many kinds of skills: analytical, writing, research, technical, practical and presentation.
Textbooks/Materials
Hoffer/George/Valacich: Modern Systems Analysis & Design Methods (Fifth Edition).
th
This textbook should be purchased with Visible Analyst 7.6 Educational Edition, 4 Edition.
Package ISBN-10: 0136010709 | ISBN-13: 9780136010708
This package contains:
o Modern Systems Analysis and Design, 5/E
Hoffer, George & Valacich | ©2008 | Prentice Hall | Cloth; 648 pages
o Visible Analyst 7.6 Educational Edition, 4/E
Hoffer | ©2005 | Software
MIS 340 Page 1

UCAP – Ursuline College Accelerated Program
Instructional Outcomes
(upon successful completion of this course)
Knowledge
• Understand the business underpinnings of any systems development effort - economics of IT,
strategic value, and business trends.
• Acquire an understanding of the major alternative methodologies used in developing
information systems and the considerations involved in choosing which methodology to use.
• Comprehend the need for requirements definition in various models.
• Get a good grounding in the various modeling techniques.
• Learn the terminology and concepts associated with the field of systems analysis.
• Become familiar with online and print resources for systems analysts.
Skills
• Identify and analyze the systems needs of the user and translate those needs into an
appropriate technical design.
• Use a software tool to plan and design a new system.
• Identify tradeoffs, costs and benefits of various components or characteristics of an
information systems proposal and design.
• Evaluate the process and product of systems analysis and design and suggest improvements
for future projects.
• Become comfortable with various online professional and group interaction tools.
• Improve written and oral communication skills, supported by the use of a computer.
Attitudes
• Respect the user, their needs and gain a business point of view.
• Establish an ethic of efficiency as well as thoroughness.
• Strive to create value for the organization.
Values
• Place a premium on quality throughout the systems development process.
• Value the ethics of the profession as defined by professional societies.
REQUIREMENTS
Grading will be based on class participation, homework assignments, two tests, and a project.
If you elect to drop this course, you must complete the appropriate forms in the Office of Student Services.
Students still enrolled at the end of the semester will receive a final grade based on their point
accumulation during the semester.
Students with documented disabilities, including learning disabilities, may be entitled to appropriate
accommodations. Please make an appointment with the instructor to discuss your situations and possible
needs. Timely communication will allow us to work with the Ursuline College Academic Support and
Disabilities Center, if needed, to arrange for appropriate accommodations.
MIS 340 Page 2

BACKUPS
Be sure to save all of your work for the course in electronic and paper format until you receive your final
grade at the end of the course. Instructor is not responsible for lost assignments.
ACADEMIC HONESTY
You are expected to submit your own work and not that of others for credit. During exams, no notes, texts
or assistance of any kind will be allowed unless specified by the instructor. Any individual submitting
another's work for credit or attempting to gain an advantage during an examination through notes, texts, or
the assistance of others is guilty of academic dishonesty. Violators can expect a failing grade for the
course.
GRADING & SCALE

Activity Points % Total Grade Total %
Grade
Test #1 100 20 % A 93-100%
Test #2 100 20 % B+ 90-92%
Class Participation 50 10 % B 86-89%
Chapter Assignments 150 30 % C+ 83-85%
CASE Term Project 100 20 % C 76-82%
TOTAL 500 100 % D+ 73-75%
D 70-72%
F 0-69%
MIS 340 Page 3

ASSIGNMENTS TO BE COMPLETED PRIOR TO WORKSHOP ONE
Modern Systems Analysis & Design

1. Read the following chapters and associated case studies
• Chapter 1: The Systems Development Environment
• Chapter 2: The Origins of Software
• Chapter 3: Managing the Information Systems Project
2. Prepare written responses to the following:

a. Chapter 1: Problems and Exercises # 1 & #2, Field Exercises # 1 & # 2
b. Chapter 2: Problems and Exercises # 2 & # 3
c. Chapter 3: Review Questions # 1, Problems and Exercises # 7 & # 8,
Broadway Entertainment Company – Case Question # 6
MIS 340 Page 4

WORKSHOP ONE
OBJECTIVES:
1. Gain a broad understanding of information systems and their role in modern business.
2. Describe the information systems development life cycle (SDLC).
3. Identify organizational roles for system professional and the requisite skills for success.
4. Develop an understanding of project management principals.
ACTIVITIES:
1. Facilitator’s introduction to the class. Discussion of :
a. Course objectives and outcomes
b. Course assignments
c. Grading criteria
2. Group discussion defining our interest in Systems Analysis and Design and the specific outcomes
students hope to realize at the close of our course work.
3. Facilitator Lecturette
a. System definition and System Characteristics
4. Open Forum - Group discussion and examination of Chapter 1 – Review Questions & Problems and
Exercises
5. Break
a. Objects, Relationship, Attributes, Environment and Boundaries
7. Open Forum - Group discussion and examination of Chapter 2 - Review Questions & Problems and
Exercises
8. Facilitators Lecturette
a. Project Planning, Managing the Information Systems Project
9. Break
Exercises
11. Workshop One Review and Feedback
MIS 340 Page 5

ASSIGNMENTS TO BE COMPLETED PRIOR TO WORKSHOP TWO

• Chapter 4: Identifying and Selecting Systems Development Projects
• Chapter 5: Initiating and Planning Systems Development Projects
• Chapter 6: Determining System Requirements

a. Chapter 4: Problems and Exercises # 8, Broadway Entertainment Company – Case
Questions # 5 & # 8
b. Chapter 5: Problems and Exercises # 4, Broadway Entertainment Company – Case
Questions # 1
c. Chapter 6: Problems and Exercises #4 & # 6, Broadway Entertainment Company – Case
Questions # 1 & # 7
Review Visible Analyst Tutorial
MIS 340 Page 6

WORKSHOP TWO
OBJECTIVES:
1. Provide an understanding of the process for selecting system development projects.
2. Describe the activities involved in the project evaluation, initiation and planning process.
3. Describe the process and tools utilized in determining system requirements.
ACTIVITIES:
1. Review of Workshop One Materials
2. Term Project Discussion
a. Identifying and Selecting a System Development Project
4. Open Forum - Group discussion and examination of Chapter 4:
a. Real World Experiences
b. Broadway Entertainment Company, Identifying and Selecting the Customer Relationship
Management System
5. Break
a. Getting Started, Initiating and Planning a System Development Project
Exercises, Broadway Entertainment Company, Initiating and Planning the Customer Relationship
Management System
a. Systems Requirements Determination, Tools and Techniques
b. Communication Exercise
9. Open Forum - Group discussion and examination of Chapter 6 - Broadway Entertainment Company ,
Determining Requirements for the Customer Relationship Management System
10. Break
11. Lab exercise, Visible Analyst - Create a Basis Project
12. Workshop Two Review and Feedback
MIS 340 Page 7

ASSIGNMENTS TO BE COMPLETED PRIOR TO WORKSHOP THREE

• Chapter 7: Structuring System Process Requirements
• Chapter 8: Structuring System Logic Requirements
• Chapter 9: Structuring System Data Requirements

a. Chapter 7: Problems and Exercises # 1, # 6, & # 9
b. Chapter 8: Problems and Exercises # 5 & # 7
c. Chapter 9: Problems and Exercises # 1 & # 8
MIS 340 Page 8

WORKSHOP THREE
OBJECTIVES:
1. Identify modeling techniques and their role in the systems analysis process.
2. Identify alternative design strategies for an information system.
4. Describe the tools and techniques for selecting the best design strategy using both qualitative and
quantitative methods.
5. Identify the role of CASE tools and how they are used to support SDLC activities.
ACTIVITIES:
1. Review of Workshop Two Materials
2. Discuss Case Term Project
a. Structuring System Requirements, High Level to Detail
4. Open Forum - Group discussion and examination of Broadway Entertainment Company, cases 7, 8,
and 9.
a. Fulfilling System Requirements, Selecting the Best Alternative Design Strategy
6. Break
a. Automated Tools for Systems Development, An Introduction to CASE Technology
8. Open Forum – CASE Tools and their use
9. Break
10. Lab exercise, Visible Analyst - Create a DFD
11. Test # 1
12. Workshop Three Review and Feedback
MIS 340 Page 9

ASSIGNMENTS TO BE COMPLETED PRIOR TO WORKSHOP FOUR

• Chapter 10: Designing Databases
• Chapter 11: Designing Forms and Reports
• Chapter 12: Designing Interfaces and Dialogues
• Chapter 13: Finalizing Design Specifications

a. Chapter 10: Problems and Exercises # 3, Broadway Entertainment Company – Case
Questions # 4 & #8
b. Chapter 11: Problems and Exercises # 1, Broadway Entertainment Company – Case
Questions # 1 & # 2
c. Chapter 12: Problems and Exercises # 1 & # 9, Broadway Entertainment Company – Case
Questions # 2
d. Chapter 13: Review Questions # 1, Problems and Exercises # 1 & # 3
MIS 340 Page 10

WORKSHOP FOUR
OBJECTIVES:
1. Provide an overview of database design fundamentals and terminology.
2. Describe the issues related to the design of system inputs and outputs - forms and reports.
3. Identify the recommended characteristics for interfaces and dialogues designs.
4. Describe the tools, techniques, and process for developing design specifications.
ACTIVITIES:
1. Review of Workshop Three Materials
2. Case Term Project Discussion
a. Database Design Fundamentals & Techniques
4. Open Forum - Group discussion and examination of Chapter 10 - Review Questions & Problems
and Exercises
a. System Outputs, Forms and Reports
and Exercises, Broadway Entertainment Company Designing Forms and Reports for the Customer
Relationship Management System
7. Break
a. Human Intervention, Designing Interfaces and Dialogs
and Exercises, Broadway Entertainment Company Designing the Human Interface for the Customer
a. Finalizing Design Specifications
11. Break
12. Open Forum - Group discussion and examination of Chapter 13 - Broadway Entertainment
Company, Finalizing Design Specifications for the Customer Relationship Management System
13. Workshop Four Review and Feedback
MIS 340 Page 11

ASSIGNMENTS TO BE COMPLETED PRIOR TO WORKSHOP FIVE

• Chapter 14: Designing Distributed and Internet Systems
• Chapter 15: System Implementation
• Chapter 16: Maintaining Information Systems
• Appendix 3: Object-Oriented Analysis and Design

a. Chapter 14: Problems and Exercises #1, # 3, & #9
b. Chapter 15: Problems and Exercises # 3, #4, & #6, Broadway Entertainment Company –
Case Questions # 2
c. Chapter 16: Problems and Exercises # 1, #2, & #3, Broadway Entertainment Company –
Case Questions # 1
Complete Term Project
MIS 340 Page 12

WORKSHOP FIVE
OBJECTIVES:
1. Overview of distributed system design.
2. Describe the six major activities of implementation; coding, testing, installation, documentation,
training, and support.
3. Describe information systems maintenance to include types, influencing factors and management
issues.
ACTIVITIES:
1. Review of Workshop Four Materials
a. Designing Distributed Systems
and Exercises
a. Going Live, System Implementation
and Exercises, Broadway Entertainment Company, Designing a Test Plan for the Customer
6. Break
a. Keeping the Wheels On, Maintaining an Information System
8. Open Forum - Group discussion and examination of Chapter 16 - the Broadway Entertainment
Company Maintenance Plan for the Customer Relationship Management System
9. Break
10. Test # 2
11. Submit Case Term Project
MIS 340 Page 13

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Ursuline College Accelerated Program

Last Updated: March 09

MIS 340 Page 1

MIS 340 Page 2

GRADING & SCALE

MIS 340 Page 3

ASSIGNMENTS TO BE COMPLETED PRIOR TO WORKSHOP ONE

Modern Systems Analysis & Design

2. Prepare written responses to the following:

MIS 340 Page 4

MIS 340 Page 5

ASSIGNMENTS TO BE COMPLETED PRIOR TO WORKSHOP TWO

Modern Systems Analysis & Design

2. Prepare written responses to the following:

Review Visible Analyst Tutorial

MIS 340 Page 6

MIS 340 Page 7

ASSIGNMENTS TO BE COMPLETED PRIOR TO WORKSHOP THREE

Modern Systems Analysis & Design

2. Prepare written responses to the following:

Review Visible Analyst Tutorial

MIS 340 Page 8

MIS 340 Page 9

ASSIGNMENTS TO BE COMPLETED PRIOR TO WORKSHOP FOUR

Modern Systems Analysis & Design

2. Prepare written responses to the following:

Review Visible Analyst Tutorial

MIS 340 Page 10

MIS 340 Page 11

ASSIGNMENTS TO BE COMPLETED PRIOR TO WORKSHOP FIVE

Modern Systems Analysis & Design

2. Prepare written responses to the following:

Complete Term Project

MIS 340 Page 12

MIS 340 Page 13

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